Current Providers
Education and Training
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The BEEMS Program trains participants for a career as a maintenance technician/engineer. Students learn the fundamentals of carpentry, plumbing, painting, electricity, and power and grounds equipment. Participants will also work on English, math, and computer skills as well as a “green” curriculum on energy efficiency and weatherization.
Students spend 17 weeks with approximately 1 hour in the classroom and 3 to 4 hours learning hands-on from a master technician or engineer. They then are placed in a 5-week internship.
Students receive job readiness training throughout the course, and they receive job placement assistance and ongoing retention support following graduation.
Offered remotely
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The CBF Program prepares students for a successful career in retail banking. Students will spend 8 weeks in the classroom learning banking regulations and security, business English language skills contextualized for banking, computer skills, customer service and sales techniques including cross sales, and more.
During the classroom time, major banks will provide presentations and teach modules. Following the classroom work, students will spend 4 weeks training job readiness, taking part in mock interviews with bank partner employers, and performing job searches with assistance from CBF.
Offered remotely
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The Student Services Specialist works with graduates of AACA’s programs to ensure that they are equipped with the support to excel in their new career. The Specialist checks in regularly with graduates during the 24-months following graduation and works with the graduate to address any issues that may endanger retention of their job. This may include immigration issues, housing issues, tax preparation help, and other social services. When necessary, the Specialist will refer the graduate to an appropriate partner or available service to deal with issues not serviced in-house. For example, AACA currently partners extensively with Tufts Medical Center. When a graduate has issues with health insurance, AACA refers the student to a specialist at Tufts that can assist the graduate with insurance enrollment and other problems.
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AACA's Next STEP program consists of levels 6 to 10 of our ESOL classes. However, unlike levels 1 to 5, which are geared towards beginners, Next STEP has the stated focus of helping students get into college or job training. Due to this, Next STEP also has wraparound support services including career counseling, which may include resume help and mock interview training, and job search assistance.
Offered remotely
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The ESOL for Customer Service job training program enhances the job readiness of unemployed or underemployed
low-income adult immigrants with limited English proficiency through instruction in finding and applying to jobs online, preparing resumes and other application materials, and interviewing for jobs. Participants will also meet weekly with a career counselor and/or the employment specialist to receive one-on-one job placement services. Upon completing the training, participants will have the motivation and self-confidence to apply and interview successfully for customer service roles geared towards their interests and career goals.
Priority is given to housing voucher recipients, homeless or near homeless individuals, TANF recipients, and individuals with CORI issues. (Funding is available for TANF (TAFDC) recipients to participate in the program, but not through the SNAP Path to Work Program.)
Program may be offered remotely.
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The ESOL for Customer Service job training program is an eight-week training in customer service and general workplace skills for unemployed or underemployed low-income adult immigrants with limited English proficiency. The training also covers applying to jobs online and successfully interviewing for jobs. Outside of the classroom, participants will have opportunities to visit local employers, learn from guest speakers, and attend recruiting events. Upon completing the training, participants will be ready to enter and retain employment as sales associates, cashiers, front desk representatives, and a variety of other customer service roles.
Priority is given to housing voucher recipients, homeless or near homeless individuals, TANF recipients, and individuals with CORI issues. (Funding is available for TANF (TAFDC) recipients to participate in the program, but not through the SNAP Path to Work Program.)
Program may be offered remotely.
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Upon completing the ESOL for Customer Service job training program and entering employment, participants will receive individual job retention services from the BCNC employment specialist for at least one year. Follow-up primarily consists of office visits, but may include emailing, phone calls, text messaging, and workplace visits as needed. At a minimum, contact is weekly for the first month, monthly for the next five months, and every two months thereafter. The goal is to maintain regular contact for two years post-hire. (Funding for up to 12 weeks of job retention services is available through the SNAP Path to Work Program.)
Priority is given to housing voucher recipients, homeless or near homeless individuals, TANF recipients, and individuals with CORI issues. (Funding is available for TANF (TAFDC) recipients to participate in the program, but not through the SNAP Path to Work Program.)
Program may be offered remotely.
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The Breaktime Corps is a 30-week transitional employment and job training program. Here is what participants get from this experience:
- $9,320-$13,480 in wages
- $2,600 in Matched Savings Support
- 520-780 of purposeful, skill-building on-the-job training at a local food pantry, soup kitchen, community health program, or another nonprofit
- 52-130 hours of job search support, job readiness coaching, and financial counseling
Our program aims to support motivated, passionate young people (ages 18-24) who are working to transition out of homeless. The on-the-job training experience at Breaktime is not only aimed at launching careers, but it also promotes the overall social and emotional development of every one of our associates.
This program is offered remotely.
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Th PACT - Program for Adult Transition to College Program at CCCC is a comprehensive transition to college program that provides its target population of non-traditional learners with the academic, college-going and life skills necessary to attend a college degree or certificate program, and establish a career path. The program provides tutoring, workshops and academic courses for non-native English speakers interested in attending college. Participants can request to apply a minimum of six college credits to a future degree program.
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Cape Cod Community College offers a Community Health Worker (CHW) Certificate and Contact Tracing Program. This program offers important skills for essential public health workers and social service professionals. Students will learn to deliver a range of services including community and individual needs assessment, outreach, home visits, health care system navigation, health and wellness education, and client-centered counselling. The certificate course provides rigorous training for CHWs to serve as advocates and liaisons between health/social service providers and the community to facilitate access to existing resources and improve the quality and cultural appropriateness of service delivery.
A CHW champions a holistic, ecological view of community health, raising awareness of the social determinants of health and highlighting the specific needs and strengths of multicultural communities. It advocates for strengthened integration between medical, behavioral and addiction recovery services, as well as between clinical and community-based services more broadly.
The courses offered use interactive learning techniques to develop skills such as interpersonal and interprofessional communication, social and cultural sensitivity, leadership, conflict resolution, professional and ethical conduct, community participation, appropriate record keeping, and many others.
In collaboration with local community stakeholders, Cape Cod Community College has developed this program to closely match the requirements suggested by the Massachusetts Board of Certification of Community Health Workers.
In addition to the CHW curriculum, students will also participate in an online contact tracing learning module to understand the science of SARS-CoV-2, including the infectious period, the clinical presentation of COVID-19, and the evidence for how SARS-CoV-2 is transmitted from person-to-person and why contact tracing can be such an effective public health intervention. Students will learn about how contact tracing is done, including how to build rapport with cases, identify their contacts, and support both cases and their contacts to stop transmission in their communities. This learning module will also cover several important ethical considerations around contact tracing, isolation, and quarantine. Finally, the learning module will identify some of the most common barriers to contact tracing efforts -- along with strategies to overcome them.
This contact tracing module mirrors much of the Community Health Worker requisite knowledge and skills such as excellent and sensitive interpersonal techniques, cultural sensitivity, and interviewing tactics to build and maintain trust with patients and contacts. In addition, Community Health Workers and contact tracers both require basic skills of crisis counseling, the ability to confidently refer patients and contacts for further care if needed, resourcefulness in locating patients and contacts who may be difficult to reach or reluctant to engage in conversation, understanding of when to refer individuals or situations to medical, social, or supervisory resources, and cultural competency appropriate to the local community.
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1. Participants will have one on one with a case manager to go over a plan for them. This will include an assessments of their budget, what skills they have and would like to improve in, what type of work they are interested in etc.
2. Catholic Charites in Leominster has partnered with Fidelity Bank and North Central Chamber of Commerce to set up weekly meeting with participants that need assistance with cover letter, resume and interview techniques. These volunteers will also help them establish an account at a local banks.
3. Participants will work with the case manager to look for a job. Catholic Charities works closely with Savvy Staffing Solutions, Westaff, Remedy Intelligent Staffing, and Patriot Staffing Solutions for jobs. Case manager will help them schedule the interview and prepare for such interview. These agencies have helped many individuals find permanent work. Also Catholic Charities has a collaboration with Mount Wachusett for participant that would like to further their education at little or no cost.
4. Participant and case manager will go to the Clothing Closet located within the Leominster office and pick out style clothes for upcoming interviews at no cost. Participants will have a one on one mock interview, with their new clothes before there interview day to let out any anxiety or answer any other questions they might have.
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Center for Community Health Education Research & Service is partnering with the Boston Housing Authority and other community-based organizations in the HEART target area to recruit long-term unemployed individuals (3 - 5 years unemployed) for enrollment in a training program leading to a home health aide certificate. The program consists of 2 components. The training consists of six weeks home health aide training program for 15 enrollees, utilizing the state sanctioned 75-hour PHCAST curriculum, and supplemented with personal leadership training and mentoring, financial literacy education, and job readiness skills development. At least 2 cohorts of 15 participants each will be trained in FY18, with potential for additional cohorts added as funding permits. The geographic target area for the HEART Consortium is the Southwest Corridor of Boston, from Chinatown through the South End, Roxbury and Mission Hill to Jamaica Plain, along the Orange Line. CCHERS' Director of Program Planning and Development (a contracted position) provides oversight, management and administration for the program.
CCHERS' HEART Coordinator is a staff position and is responsible for overseeing and coordinating daily functioning of the training initiative, including coordinating the services of the contracted trainers, workshop leaders and mentors on a day-to-day basis, and daily engagement of trainees including monitoring attendance, timeliness and adherence to program standards and requirements. Two organizations are sub- contracted to provide specific aspects of the training: The Home Care Aide Foundation provides PHCAST training (75 hour curriculum) leading to a home health aide certificate for trainees who successfully complete the program; and Mothers for Justice and Equality provides leadership training, financial literacy, job readiness skills development, and mentoring (71 hours) as part of the 146 hour training.
PHCAST training, financial literacy and job skills development workshops, and mentoring: The 6 week training begins with 2 weeks of leadership training, using “You Matter”, a curriculum developed by Mothers for Justice and Equality (MJE) to assist participants identify barriers to success and develop strategies for managing their obstacle, with support from mentors. “You Matter” helps individuals focus on the challenges and barriers in their personal life that may have affected their ability to be successful in the workplace, utilizing reflective writing and other similar tools. The training program also addresses “soft-skills” and other programming that helps participants prepare for entering the workforce.
At the start of week 3, the Home Care Aide Foundation begins the PHCAST (Personal Home Care Aide State Training) which continues through week 6. HCAF is sanctioned by the state to award a home health aide certificate to trainees who successfully complete a hands-on skills test, and a written test. Mentoring continues throughout the training, with weekly meetings of trainees and mentors. During weeks 3 through 6, MJE conducts workshops that are integrated into the training day in financial literacy and job readiness skills (including resume development, interviewing skills, and soft-skills, such as communication, being on time, working with co-workers, supervisors and schedulers). MJE mentors also continue to work with trainees during this time.
This program may be offered remotely.
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The goal the Teaching Kitchen is to provide all trainees with basic food preparation and cooking skills, kitchen safety and sanitation practices, and basic job readiness and life skills so that all graduates will be able to compete for and secure entry level, well-paying jobs in the food service industry. Trainees study to obtain ServSafe Food Handler certification, with those scoring above 85% having the option to take the test for ServSafe Manager Certification. All trainees receive professional development and job placement assistance throughout the training and for one year post-placement with comprehensive case management throughout service period. List of program components:
Program Introduction - Overview of the program, distribution of course materials (notebooks, textbook), discussion of curriculum and goals. Review of program requirements.
Nutrition - Presentation of the food pyramid and recommended daily servings. Discussion of nutrients, healthy and special diets (showing examples from Community Servings’ kitchen), label-reading.
Introduction to the Commercial Kitchen - Practical identification of large equipment, utensils and hand tools, trainees become familiar with parts of the knife and how to handle.
Measuring & Math - Overview of vocabulary and measuring tools, equivalents, weights and measures. Practice of how to find recipes and change quantities for formulas.
Kitchen Management - Review of all components of kitchen management: ordering, rotation, stock and storage.
Safety and Sanitation - ServSafe Certification Course is taught in the classroom setting. Trainees take official certification exam at the end of the program.
Vocabulary and Kitchen Concepts - Discussion of textbook material, handouts, worksheets and testing for each unit of kitchen work.
Kitchen Modules 1& 2: Savory Foods, Sweets and Breads - Demonstration of techniques, preparation, cooking and baking methods, understanding roles of ingredients, tasting, identification of foods, vocabulary and use of ingredients in recipes or formulas.
Kitchen Module 3: Community Servings Production - Trainees assist in meal preparation and shadow employees in four kitchen stations to learn the duties of each: utility room, receiving and storage, operation of equipment, and packing and labeling.
Kitchen Module 4: Guest Chef Demonstration - Each training session hosts guest instructors from Boston’s food-service community who rotate and provide specialized instruction to our trainees. Past guest chefs include the Executive Chef from the Capital Grille and the Executive Chef from the Langham Hotel.
Kitchen Module 5: Field Trips - As a group, trainees visit a commissary, hotel kitchen, food supply warehouse, or restaurant kitchen. Examples include Upstairs on the Square and the Harvard University Commissary.
On-Site Internship - Trainees spend 120 hours over the 12-week period working on-site in our kitchen on a variety of tasks related to that week’s learning module and daily operations.
Training Program Graduation - Community Servings’ holds a graduation event, inviting family members, friends and support networks to celebrate each trainee’s graduation. Trainees cater the event to showcase their skills. Certificates and graduation gifts are awarded.
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The apprenticeship program is available, by application, to graduates of the Teaching Kitchen course. The apprenticeship is a full-time, paid position working under the direction of the Executive Chef, Kitchen Manager, and Head Cook in the kitchen at Community Servings. The apprentice contributes to the preparation of over 2,000 from-scratch meals each day at Community Servings. These medically tailored meals are delivered to clients living with critical illnesses. The apprentice assists with preparing meats and produce for cooking, the preparation of hot foods in a high-volume kitchen, and the cleaning, sanitizing, and maintenance of commercial kitchen equipment.
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The job search component is available to current participants and recent graduates of the Teaching Kitchen Skills Training program and internship. This program includes resume and cover letter writing, online job search and application training and support, mock interviews, and one-on-one job coaching and case management designed to overcome barriers to employment. Teaching Kitchen program staff will also assist in preparing for interviews and supporting job search experience until employment is secured.
This program may be offered remotely.
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Job retention services are provided exclusively to graduates of the Teaching Kitchen skills training component. Teaching Kitchen staff provide individualized services to the newly employed. These services vary depending on the need of the individual, but can include weekly check-in phone calls and/or emails, communication with employers, site visits to the individual’s workplace, and/or case management to provide support with barriers to job retention.
This program may be offered remotely.
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Day 1- Introduction and Servsafe, part 1 and 2
- Welcome, introductions, overview of course structure, content, schedule, and learning objectives
- Intro of how to use Zoom or other online learning platform
- Introduction to Servsafe certification procedures
- Parts 1 and 2 of Servsafe study guide: “Food Safety is Important” and “Good Personal Hygiene”
Day 2- Servsafe, part 3 and Intro to Food Industry Employers
- Discussion: types of food service employers and types of work available (currently and in non-covid times)
- Factors to consider when considering employment settings: CORI- friendly, wages, commute, etc
- Servsafe study guide: “Controlling Time and Temperature:
Day 3- Servsafe, part 4 and Intro to Food Industry Roles
- Types of food service roles, review of job descriptions, and basic training on use of Indeed.com for job search
- Servsafe study guide: “Preventing Cross Contamination”
Day 4- Servsafe, part 5 and Introduction to Customer Service
- Servsafe study guide: “Cleaning and Sanitizing”
- Customer Service workshop including role plays and discussion
Day 5- Servsafe Allergen Awareness and Servsafe Food Handler review
- Servsafe Allergen Awareness
Overall review (quiz game?) of Servsafe materials and prep for certification exam
- Test taking tips
Day 6- Servsafe Food Handler online course and certification exam
- 1 hour of set-up and log-in support and lots of encouragement!
- The remainder of the day instructor will be available on-call for any student needs that arise
This is a virtual program- student must have internet access and a laptop or other device appropriate for online learning and testing.
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The apprenticeship program is available by application to graduates of the Teaching Kitchen Food Service Job Training Program. The Teaching Kitchen Apprentice is a full-time, paid position under the direction of the Executive Chef and Head Cook in the kitchen at Community Servings. The apprentice contributes to the preparation of over 2,600 from-scratch meals each day at Community Servings. These medically tailored meals are delivered to clients living with critical illnesses. The apprentice assists with preparing meats, produce and hot foods in a high-volume kitchen, and the cleaning, sanitizing, and maintenance of commercial kitchen equipment. The ultimate goal of the apprenticeship is to allow continued in-house support to motivated trainees, and provide a venue for continued refinement of skillset learned in the Teaching Kitchen program.
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The program consists of 2 tracks, Culinary or Construction. Students rotate 2 weeks education then 2 weeks skills training/construction.
YouthBuild provides construction skills training to all students enrolled in the Program. Occupational training, focused on construction, is accomplished through vocational classes taught by qualified instructors, hands-on instruction in our onsite workshop or at partner training sites, or worksites supervised by YouthBuild construction staff. Participants receive the 10-hour OSHA certification and then move on to the construction skills training utilizing the National Center for Construction, Education and Research (NCCER) and the Homebuilders Institute Pre-Apprenticeship Construction Training (HBI-PACT) curricula. Construction Trainers instruct from NCCER's 72-hour core curriculum, which provides a comprehensive introduction to worksite safety and industry regulations, construction math, power and hand tools, and construction theory. Generally, participants complete the NCCER Core curriculum within 3 months. NCCER instruction is supplemented by HBI-PACT applicable housing and construction curricula and is also completed within the first 3 months. Participants then advance to NCCER's Carpentry Level 1 curriculum which provides instruction in excavation, framing, roofing, staging, window/door installation, site preparation, interiors/exteriors.
The Culinary Program will give each student a training program with 1,000 hours of hands-on training and 30 hours of sanitation and food handlers' course. Completion of this training will give students an opportunity to take a written test and to perform a live cooking test to complete their American Culinary Fundamentals Certification. This program also gives students the opportunity to get hands on experience in a catering operation run by YouthBuild Culinary.
Students are involved in menu creation, costing out the event, purchasing, food preparation and event execution.
YouthBuild provides an on-site educational component providing students with instruction focusing on improving numeracy and literacy levels, preparing students for the HiSET exam, which is the high school equivalency degree attainment, and preparation for post-secondary education. Individualized student learning plans are developed based on assessment of the student's subject knowledge, basic skills level, high school equivalency test readiness, and learning style. The Massachusetts Adult Proficiency Tests as well as the TABE (Test of Adult Basic Education) are used to assess students' progress and to measure numeracy and literacy gains. The Steck-Vaughn high school equivalency Practice Tests are used to evaluate the student's readiness to take the official high school equivalency Test.
All programs will also include Job search training.
This program may be offered remotely.
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Our 6-week Hotel and Hospitality training, At Your Service, is an adaptation of the innovative American Hotel and Lodging Association's nationally accredited curriculum and certification. Specific trainings include: Hospitality and Careers; Guest Services; Room Division; Food and Beverage Service. Job seekers will also attend regular hotel tours, informational interviews with various hospitality professionals as well as sit for an AHLA national accredited certification exam. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers.
This program may be offered remotely.
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The Commercial Cleaning Training combines classroom lectures with on-the-job training at the CWS facility. The classroom curriculum includes learning about safety procedures, industry standard techniques, equipment, products and career options. Additionally, individuals will receive hands-on training experience on proper cleaning techniques for the office space, classrooms, restrooms and a commercial dining area; as well as an introduction to floor care. Job seekers will have the additional opportunity to obtain their Occupational Safety and Health Administration (OSHA) General Industry Work Safety certification. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills.
Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers.
This program may be offered remotely.
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In this 6-week training program, job seekers receive a comprehensive education in all of the facets and functions in the food industry through a combination of classroom hours and hands-on job training. Classroom instruction will focus on health and safety standards, inventory management, menu planning, and career pathways. Tasks will include customer service, order taking, utility work, food preparation, line/grill cooking, use of Point of Sale system and kitchen clean up. At the end of the training, students have the opportunity to complete the online ServSafe Food Handlers course and obtain certification administered by the National Restaurant Association. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers.
This program may be offered remotely.
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This 6-week training program provides hands-on work experience with commercial packaging of food-products, navy apparel/equipage, kit production and packaging. These work experiences are paid and provide real commercial contract experience and an introduction to the various career pathways in commercial production, packaging and warehousing. CWS's most recent partnership is with Mightier, an innovative organization that developed a program of bioresponsive video games to help children learn emotional regulation and deep breathing skills. Mightier will be employing individuals enrolled in the Commercial Production/Packaging program to help assemble, package, and ship their program kits. Job seekers will have the additional opportunity to obtain their Occupational Safety and Health Administration (OSHA) General Industry Work Safety certification. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers.
This program may be offered remotely.
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All participants in this component work with a Case Manager or Placement Specialist to create an Individualized Placement Service Plan specifically focused on job development and placement. The Individual Service Plan set benchmarks, activities and completion dates. Some examples of tasks listed on this Placement Service Plan include: attend all mock interview sessions, attend all employer tours, apply to at least 12 jobs per month, document all follow up contact with employers, attend job fairs, meet with assigned Community Work Services (CWS) staff member weekly.
Participants are expected to do 10 hours of Job Search per week, which will be a combination of time in the CWS Computer Lab, attending CWS events and activities and networking in the community. Participants track weekly job search activities through a log that is reviewed weekly in case management meetings.
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The Construction program combines classroom lectures with hands-on learning to provide a thorough introduction to construction work. Training topics include hand & power tools, framing, drywall, carpentry, multi-trades components, and solar photo-voltaic systems. Class attendees conclude the training with OSHA 10 and CPR/First Aid certifications. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with
co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers.
This program may be offered remotely.
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Community Work Services (CWS) proposes to offer Job Placement and Retention services to participants who have previously completed one or more of the approved SNAP E&T components. Services provided will be tailored to the individual however will include off-site coaching, regular face-to-face meetings, on-site visits, negotiations with employers, job coaching and problem-solving for issues that arise that can impact job retention.
This program may be offered remotely.
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The Job Readiness program focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers. During the pandemic the program is offered virtually.
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Foot in the Door is a 14-week training program in which participants receive training modules consisting of Career Pathway and Exploration, Workplace Readiness, Employability Preparation and Financial Literacy. This curriculum was delivered by Training Workforce Options as a collaboration between Holyoke Community College and Springfield Technical Community College. The curriculum was created to address workforce needs and promote strategic economic development in the region.
For the 2021 fiscal year, we are working on redesigning to provide this curriculum online, so these trainings will be available while people are sheltering in place. When appropriate and allowed by the Governor we will provide in person training.
To participate in the program women must have their high school diploma or equivalency.
In partnership with the 100+ referral agencies we work to remove the typical barriers, such as transportation and daycare, which may prohibit women from participating.
When the women complete the course they are provided a national workforce readiness certificate, guaranteed an interview, and a suit to wear to the interview.
This program may be offered remotely.
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Our Medical Interpreter Certificate training and job placement program is designed to level the playing field for talented, driven low-income and homeless bilingual women. It is free-of-charge; includes common-sense supports such as onsite childcare, transportation assistance, mentoring, and career coaching; and leads directly into jobs paying $20/hr+ in the fourth fastest growing field in the US.
Our one-of-a-kind program includes:
- 100+ hours of medical interpreting instruction using a proprietary curriculum, with advanced skills taught by local leaders in the interpreting field.
- Anatomy & Physiology taught by professional clinicians
- 30 hours of Language coaching in small groups under the guidance of an experienced medical interpreters who share each group’s target language
- 40+ hours of job skills, financial literacy, and professional mentoring support to guide interpreters as they enter the professional arena
- Unlimited, ongoing professional development and support, as well as direct job placement after graduation
This program is offered remotely.
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Upon completion of our Medical Interpreter Certificate Program, our post-graduation supports include:
- One-on-one career coaching, job search/application assistance, and direct job placement
- Monthly Alumnae Association, exclusive weekly jobs digest, Professional Development Scholarships, continuing education workshops
Graduates of our program work with our expert workforce development staff to apply for entry level positions, attend trainings, enhance professional development, and develop leadership skills. We publish an exclusive weekly Jobs Digest for our graduates, with links to the latest job opportunities in the interpreting, medical and bilingual worker fields. Our Alumnae Association meets monthly and serves as an additional way for us to continue engagement and provide ongoing support, networking opportunities and professional development training to our graduates in a group setting.
This program is offered remotely.
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Description of Activities: Course provides students with the theory and entry skills necessary to safely provide basic nursing assistant level care in a long-term care facility or home health care agency. Students learn the role and responsibilities of the nursing assistant and home health aide within the health care team, including patient and residents' rights, professionalism, communication skills, basic body structure and function, common disorders, rehabilitation and restorative care, infection control and safety , special care concerns, and basic patient care skills, including vital signs. The students will also complete a 6 hour on line Alzheimer's certification, CPR/AED, First Aid. Upon completion of classroom and skills practice, students participate in a clinical rotation at a skilled nursing facility, under the supervision of a registered nurse.
Upon successful completion of this course and successfully passing the MA state nurse aide competency examination, students are prepared to seek entry-level employment as a certified nurse assistant (C.N.A.) and home health aide.
Must be able to lift 50lbs, push/pull 25lbs, climb stairs, stoop and stand for long periods of time. Physician’s note is required if student is pregnant, or has existing medical condition, stating no restrictions.
Availability to work flexible hours, including nights, weekends Students will be required to sign a Hold Harmless document.
This program is offered remotely.
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Description of Activities: Course provides students with the theory and entry skills necessary to safely provide basic pharmacy technician support in a community pharmacy. Students will become familiar with prescription reading, filling, inventory control, preparing medications for pharmacist to dispense, preparing labels; calculating quantities; and assembling other pharmaceutical therapies, HIPPA, working effectively within a health care team, including patient and residents’ rights, professionalism, communication skills infection control.
Must be able to lift 50lbs, push/pull 25lbs, climb stairs, stoop and stand for long periods of time. Physician’s note is required if student is pregnant, or has existing medical condition, stating no restrictions.
Availability to work flexible hours, including nights, weekends.
This program is offered remotely.
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Job Search component is 20 hours per week to include a variety of structured activities. The Supported services include: identifying the student's goals, enhancing their employment skills and supporting their job search strategy. Career guidance is provided to help identify job opportunities, to assist in job search, resume development and interviewing.
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Description of Activities: Designed for individuals receiving non-cash SNAP benefits through the MA Department of Transitional Assistance. This High School Credential Preparation Program is designed for the academically needy job seekers as well as individuals seeking to continue their post high school education who never successfully completed high school. Program will prepare candidates in the five core areas contained in the Hi-SET exam: Language Arts - Reading, Language Arts - Writing, Mathematics, Science, and Social Studies. Test taking strategies as well as developing good study skills are also emphasized. All students will be assessed in reading comprehension, math, and writing prior to the first class.
Note:
Wrap-Around Services could include (but not exhaustive to):
Work Place Behavior & Soft Skill Training, Assistance with On-line Employment Applications, Labor Market Information, Job Development & Referrals, Staff Directed Job Search and Employer Visits, Career and Job Search Counseling, Active Job Search and follow through, Orientation & Membership in a Career Center System, Career Assessment, Case Management Sessions, Resume Development, Cover letters, Networking Skills, Interviewing Skills, Job Matching, Job Readiness Skill Building, Telephone Techniques.
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The course is an entry-level training in the Culinary/Hospitality sector in both front of house and back of house positions (front desk receptionist, host/hostess, counter attendant, food server, food preparer, line cook, culinary cook, etc.). The training also provides a solid foundation in basic customer service and job readiness. Participants are guided through the fundamentals of the hospitality and restaurant industry, and the importance of customer service. ServSafe certification included. 140 hours of training over 7weeks.
Students will develop resumes, cover letters, review online job applications, job offers and support as they begin their employment.
Structured Job Search will happen after the students complete the class.
The Culinary program will be offered in a hybrid format.
One day a week, students will participate in classes at HCC's Culinary Arts Institute on Race Street in Holyoke.
The remaining 4 days the students will be participating by Zoom.
This program is offered remotely.
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This course is designed to build the self confidence and professional demeanor necessary in providing a superior level of customer service in a variety of consumer based settings. Emphasis is on business etiquette, communication skills, effective questioning techniques and active listening with real world customer service application and life skill development. Students will develop resumes, cover letters, review online job applications, job offers and support as they begin their employment.
Structured Job Search will happen after the students complete the class.
This program is offered remotely.
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The House of Peace & Education Inc. (HOPE) job placement coordinator works with clients to perform an inventory of their skills and interests to determine the most advantageous direction for them to pursue employment.
Job placement takes the computer and soft skills and applies them to the job search process. Working with local businesses, employers, and community groups, we expose the clients to a variety of experience including mock interviews to build their confidence and skills prior to sending them on interviews and to job fairs.
The coordinator then connects the participants to various websites, newspaper classifieds, and job fairs. If the participant transfers from our vocational skills training class or apprenticeship program and they do not have an updated resume and cover letter template, the coordinator will work with them to update them. Assistance with scheduling, filling out applications, and interviews is also provided.
This program has a prerequisite of being enrolled in HOPE Job Skills Training Classroom model or Independent Study model.
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Each participant is assessed when they first come to HOPE. This assessment is seeking to discover what the barriers to employment are. They address various areas of a participants life to determine if there are strengths in those areas or if there are additional opportunities for support. Some of the areas assessed are health, family, transportaion, finances, education. Once these areas are identified as either a strength or an opportunity we develop a plan with the client.
Throughout the program we reflect back on this assessment and it becomes our PATH to success for the student. Using the strengths to support the weaknesses and finding support from the community if necessary we hope to prepare each client for success. This component occurs in both classroom and independent study. It keeps both the program and the client accountable.
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House of Peace & Education Inc. (HOPE) program provides job skill training to clients who are seeking employment. This 8-week business skills training, clerical, and data entry focuses on computer skills and the ability to work within an office environment. Students are typically placed in internships in local businesses, once the classroom portion is completed. HOPE uses a Microsoft office text to train the students to use the Microsoft Office Suite program. Real world assignments are prepared throughout the curriculum so that students experience writing emails, letters, developing spreadsheets, and other common office or data entry tasks. The students volunteer in HOPE's office environment as part of their class, allowing students to practice the skills as they are learning, resulting in mastery. This program serves as a point of entry into HOPE Job Readiness Programs.
Independent Study Model:
HOPE provides real skill training for participants seeking work in a variety of fields who do not have the time for a fulltime program. Following an assessment the coordinator works individually with each client to match their skill set to an employment opportunity. Along the way the client's skills are honed and developed. The independent study portion of the curricula works around a working persons schedule so we can ensure they are positioning themselves to increase their employment in their current field or move into a field where they can earn a living wage. Participants will develop a plan with the staff to increase their income to meet the needs of their family. Field trips and speakers are included as options for these participants.
This program may be offered remotely.
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The House of Peace & Education Inc. (HOPE) knows that you find a job the last place you look. We are committed to helping participants seek employment and not lose steam if they find obstacles in their way. HOPE assists through its vast contacts to connect participants with potential employers in the community. These employers are seeking qualified workers and we see ourselves as a conduit, providing them with a connection to our clientele. Once a participant is place in a job or finds one on their own HOPE provides at least, often more, 90 days of job retention supports. These include, but are not limited to, site visits. Phone calls with the participant, and often additional skill building, if necessary.
This program is offered remotely.
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HOPE offers several opportunities to practice the skills learned in the classroom. As part of our funding stream and program offerings we have two outward facing businesses HOPEful Boutique, a small thrift store, and CUP of HOPE a working coffee and bake shop, we also have HOPE administrative offices and Summer Camp as potential opportunities. For those participants needing work experience these internship/apprenticeship opportunties give them a chance to hone their skills, gain valuable work experience, and practice their skills in a supportive environment.
This program is offered remotely.
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A comprehensive job readiness course. Content is geared toward the English communication skills of the client. Class levels range from SPL 0 – SPL 6 (Student Performance Levels 0-6 as defined by the National Reporting System). All four skills are addressed in the program (Reading, Writing, Listening and Speaking). Technology is incorporated into all aspects of the program — aide in the quality of instruction delivery, improvement of communication skills, gains in digital literacy and positive employment outcomes.
Job readiness components include: Basic resume and cover letter writing, filling out applications (paper and online), understanding job postings paper and digital), asking about job openings and following up on applications, interview practice, workers’ rights, and American work culture. Clients participate in quarterly interview practice and receive feedback on their performance, attend job fairs and open houses, and meet regularly with an employment specialist, who assists them in their job search.
This program may be offered remotely.
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A comprehensive job readiness course. Content is geared toward the English communication skills of the client. Class levels range from SPL 0 – SPL 6 (Student Performance Levels 0-6 as defined by the National Reporting System). All four skills are addressed in the program (Reading, Writing, Listening and Speaking). Technology is incorporated into all aspects of the program — aide in the quality of instruction delivery, improvement of communication skills, gains in digital literacy and positive employment outcomes.
Job readiness components include: Basic resume and cover letter writing, filling out applications (paper and online), understanding job postings paper and digital), asking about job openings and following up on applications, interview practice, workers’ rights, and American work culture. Clients participate in quarterly interview practice and receive feedback on their performance, attend job fairs and open houses, and meet regularly with an employment specialist, who assists them in their job search.
This program may be offered remotely.
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Students enrolled in EFA receive up to 9 hours of contextualized English for Speakers of Other Languages (ESOL) classes each week. These classes focus on workplace readiness skills, interview practice, and grammar and vocabulary used in the workplace. In addition, students meets individually with a designated career coach to create an Employment Plan, write a resume, apply for jobs and practice for interviews.
This program may be offered remotely.
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The Bridges to College and Careers program (Bridges) is an intensive, 23-week, 460-hour college transition program designed to equip adult learners with the English, math, science and computer skills needed to enter college and complete a post-secondary certificate or degree. The Bridges program offers students multiple career pathways to industry-recognized certificates in high-demand and technical occupations.
The Bridges model of intensive academic support - which includes ESOL, college-level reading, writing and math, and practical study and technology skills - is designed to help adults close learning gaps much more quickly and efficiently than traditional college developmental education classes. Bridges incorporates weekly one-on-one and group coaching support for all students. JVS also provides assistance with navigating financial aid, enrollment in a matched savings account, peer support activities and job placement.
Program components include: a dual-enrollment option for Adult Diploma program students nearing attainment of their high school diploma, a pre-Bridges English for Academic Success (EAS) class as well as Bridges to College pathways in General Studies, Biotechnology and Business/Technology. Depending on their pre-Bridges academic English and math levels, students enter the program directly into a college pathway or they first complete a cycle of English for Academic Success and begin a college pathway in the next Bridges cycle. All Bridges pathways lead students to college certificate/degree programs.
This program may be offered remotely.
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Participants can increase their job readiness through career coaching, workshops, online skill building, job search strategies and access to employers, interview clothes, etc. Some clients will enroll in outside vendors for job training or education opportunities. Participants can create an individualized schedule according to their educational and career goals by selecting the services that correspond to their needs and ensure they are engaged in job search or education activities to meet their work requirement, if necessary.
This program may be offered remotely.
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This program is designed for students who are interested in a career in long-term care doing direct patient care. JVS' geriatric Nurse Assistant program, Caring for our Seniors, was developed in 2010 in partnership with the region's largest eldercare providers in order to meet the need within the long-term care sector for caregivers with geriatric skills. During the first ten weeks of the JVS program, the JVS nurse's aide curriculum equips trainees with the English fluency, computer literacy, medical terminology, anatomy, working with frail elders and the nursing skills needed to be caregivers in a variety of long-term care settings. The program also includes ESOL, computer classes, customer service, Nurse's aide training, job readiness classes, job placement. The final four weeks take place at the Academy for Healthcare Training where students will prepare for the Certified Nursing Assistant certification examination. In addition, students receive extensive job search skills training and job development services.
This program may be offered remotely.
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JVS offers vocational training to meet the needs of students and employers. The professional training programs provide a complete set of skills that enable students to begin careers that are demand in today's job market. Each program consists of a package of courses, along with support such as case management, job placement and post placement. Students receive a certificate upon completion. The Building Your Career as a Pharmacy Technician training program teaches the skills needed for a successful career in a retail or hospital pharmacy. The primary goal of the 12-week training program is to prepare students to pass the national certification exam and to place them in a job as a certified pharmacy technician in retail or hospital settings. Class instruction includes accurate calculations and conversions, medications and anatomy, pharmacy law, hospital basics, customer service and inventory, and an internship in a retail pharmacy. Students receive extensive experience during their externship at a retail and hospital pharmacies. Program length is 33 hours per week for 12 weeks. Once students have successfully completed their classes and graduated, JVS staff assists students in finding jobs in a pharmacy. Recently, due to the current COVID-19 pandemic, we were able to deliver remote classes to all students who successfully completed and graduated. In early May, we began remote classes for our next group of students despite the Governor's current shelter and place order.
This program may be offered remotely.
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Secure Jobs is a rapid employment program designed to help clients who are homeless or at risk of being homeless to begin to stabilize their situation through employment. Clients begin with intensive Job Readiness training provided both individually and in small group settings to help clients learn to: design and write resumes and cover letters, prepare reference lists, research employers, build computer skills particularly applicable to job searching, learn interview techniques and prepare follow-up questions for employers, set up a professional email account, complete online applications, and handle telephone screenings by employers. Secure Jobs staff also work with clients to identify other barriers to getting and keeping employment and create step by step action plans to address these. Post placement, clients receive ongoing support and development of professional skills including: problem solving, communication and other soft skills to ensure clients successfully retain their employment. Clients also engage in longer term goal setting to help them move from initial employment to long term sustainability.
This program may be offered remotely.
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The Together We Rise program provides specialized coaching to help participants identify their career goals, and then support them in taking the next steps in one or more of the following tracks: Employment, Education or Training.
Participants will receive up to 1 year of one-on-one coaching to complete the next step identified with their Career Coach. It is expected that participants will work closely with JVS staff as well as complete tasks independently to achieve their goals.
This program may be offered remotely.
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VTP is a short-term, intensive skills training program that provides participants with a mix of classroom and experiential learning in one of four industry tracks: Healthcare Client Relations, Research Enrollment Coordinator, Bank Careers, and Food Service. JVS collaborates closely with employer partners to maximize job prospects for participants upon successful completion of the program.
*The Healthcare Client Relations track, is a 3 week pipeline program which guarantees full-time employment in a Research Enrollment Coordinator role at Mass General Brigham upon successful completion of the program.
This program may be offered remotely.
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English for Advancement is designed to serve individuals on ABE/ESOL waitlists, with low to intermediate English skills, who may be working in lower-wage jobs and have few options for acquiring the education, skills, and credentials needed to move on to higher-paying jobs.
The primary program component will be multiple levels of classroom-based Vocational English for Speakers of Other Languages of a fixed duration, designed to lead to participants entering career ladder employment or occupational skills training leading to employment and can be taken in three different locations: Boston, Lynn, and Lawrence.
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English for Advancement is designed to serve individuals on ABE/ESOL waitlists, with low to intermediate English skills, who may be working in lower-wage jobs and have few options for acquiring the education, skills, and credentials needed to move on to higher-paying jobs.
The primary program component will be multiple levels of classroom-based Vocational English for Speakers of Other Languages of a fixed duration, designed to lead to participants entering career ladder employment or occupational skills training leading to employment and can be taken in three different locations: Boston, Lynn, and Lawrence.
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English for Advancement is designed to serve individuals on ABE/ESOL waitlists, with low to intermediate English skills, who may be working in lower-wage jobs and have few options for acquiring the education, skills, and credentials needed to move on to higher-paying jobs.
The primary program component will be multiple levels of classroom-based Vocational English for Speakers of Other Languages of a fixed duration, designed to lead to participants entering career ladder employment or occupational skills training leading to employment and can be taken in three different locations: Boston, Lynn, and Lawrence.
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This comprehensive 10-month education and vocational training program provides academic remediation and enrichment leading to a HiSet certificate, intensive construction skills training leading to a construction industry recognized credentials including the HBI-PACT and OSHA certificates, and retail skills training leading to retail industry credentials including the Retail Industry Fundamentals (RIF) certificate. Participants participate in career readiness and life skills seminars throughout the duration of the program.
Academic instruction include, but not limited to:
- Math
- Humanities
- Science
- Academic readiness
The pursuit of a HiSET certificate requires participants pass tests in five core academic areas. The HiSet is awarded by the Massachusetts Department of Elementary and Secondary Education
Construction skills training includes, but not limited to:
- Rehab and new construction skills & techniques
- Green-standard construction methods
- Pre-apprenticeship certificate training (PACT) Carpentry & Painting.
The pursuit of an industry recognized certificate-PACT involves intensive classroom, workshop and community-based construction site training. Training also includes OSHA (Occupational Health & Safety Administration) certification.
Training is designed to prepare students for employment in construction and construction-related jobs.
The retail skills track includes 18 hours of intensive classroom training in the NRF Foundation's RISE Up curriculum that leads to a credential in Retail Industry Fundamentals (RIF). Students who successfully earn this credential will be eligible to participate in 180 additional hours of on-the-job skills training through employers who can offer direct hands-on experience in retail and customer service roles.
Career readiness & Life skills seminar training include, but not limited to:
- Social Emotional Learning
- Leadership
- Communication/Debate
- Media Awareness
- Career exploration & pathways (including PSE awareness & access)
- Job readiness and job seeking techniques (e.g. resumes, interviewing, soft-skills)
This program may be offered remotely.
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This 34 week intensive occupational skills training includes classroom academic technical instruction and exploration of the IT support occupation with partners/employers via tours and guest speakers. Career Readiness/Workforce preparation seminar will run concurrent throughout the duration of the full program.
Information & Technology training include, but not limited to:
- IT Help Desk concepts
- Operating systems and software
- PC Computer Hardware & Support
- Networking technologies
- Customer Service training
- Career Exploration & Readiness
Participants receive hands-on experience with troubleshooting & maintaining computers, software, networks and mobile devices.
Career Exploration and Readiness preparation include, but are not limited to:
- History, language & culture of information technology industry
- Employment and career pathways in the Information & Technology industry
- Job readiness and job seeking techniques (e.g. resumes, interviewing, soft-skills)
- Microsoft Office Suite & Google Apps
Frequent written reports and oral presentations are required to strengthen the student's communication skills and get them accustomed to public speaking. Examinations and quizzes are administered weekly to assess learned knowledge of presented material and determine need for remediation/tutoring intervention.
Participants will have the opportunity to take an industry recognized certificate exam at the end of the program, to earn CompTIA A+certification. Graduates are also eligible to apply for 16 college credits through a partnership with Bunker Hill Community College.
Program graduates can continue to receive weekly job seeking and placement support, through one-on-one meetings or small-group seminars focused on improving job seeking skills and identify positions for which they were trained and/or aligned with their career pathway. Support strives to enhance the participants' skills, increasing motivation and self-confidence to persevere in the job seeking process.
This program may be offered remotely.
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34 week intensive occupational skills training includes 20 weeks of classroom academic instruction, 14 weeks of laboratory skills training. Biotechnology job seminar and Career Exploration run concurrent throughout the duration of the full program. The laboratory skills training is located off-site at the Bunker Hill Community College.
Instruction & lab training include, but not limited to:
- Fundamentals of Chemistry
- Fundamentals of Biology
- Biotechnology Seminar
- Career Exploration
Lab skill training include, but not limited to:
- Collecting, Organizing and Analyzing Data
- Use of Liquid Measurements
- Use of Centrifuge and Microfuge
- Solution Preparation and use of pH Meter
- Protein Quantitation and use of Spectrophotometer
- DNA Electrophoresis
- Restriction Analysis/DNA Fingerprinting
- Bacterial Transformation
- ELISA Immunoassay
- Separation of Proteins by Column Chromatography
- Use of Microscopes and the Hemocytometer
Biotechnology Job Seminar and Career Exploration training include, but are not limited to:
- History, language & culture of biopharmaceutical industry
- Employment and career pathways in the biomedical industry
- Job readiness and job seeking techniques (e.g. resumes, interviewing, soft-skills)
- Microsoft Office Suite & Google Apps
Frequent written reports and oral presentations are required to strengthen the student's communication skills and get them accustomed to public speaking. Examinations and quizzes are administered weekly to assess learned knowledge of presented material and determine need for remediation/tutoring intervention. Graduates are eligible to apply for up to 8 college credits of science elective through a prior learning assessment with Bunker Hill Community College.
Program graduates can continue to receive weekly job seeking and placement support, through one-on-one meetings or small-group seminars focused on improving job seeking skills and identify positions for which they were trained and/or aligned with their career pathway. Support strives to enhance the participants' skills, increasing motivation and self-confidence to persevere in the job seeking process.
This program may be offered remotely.
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Job Search Trainig activites provided within the STRIVE START (Success Through Attitudinal and Readiness Training) Workshop include 30 hours of live instruction and a minimum of 5 hours of Case Management over 5 weeks. Topics coverd include:
1. Workplace Etiquette: Punctionality, time manamgenet, positive mental attitude, professional communication skills, professional dress, acepting and applying constructive feedback, managing professional relationships, and teamwork
2. Job Search Skills: Understanding the hiring process and which employer skills meet industry needs, navigating job search website, completing job applications, completing a resume, partipating in mock interviews and practicing interview etiquette such as making a good first impression, how to dress and as indicated answer questions regarding past mistakes, gaps in employement or criminal records, and following up after an interview.
3. Financial Literacy Education: STRIVE partners with the Codman Square Neighborhood Development Center to bring financial literacy education during the workshop. Topics covered include financial goal setting, money management, banking, basic budgeting, managing and reparing credit, saving for financial goals, and the use of insurance.
4. Within the Case Management component, each STRIVE participant completes an extensive intake interview providing their Case Manager with information pertaining to their personal and employement history, they complete educational assessments, and they develop and Individualize Support service ("ISS") plan that outlines measurable goals. Participants meet with their Case Manager throughout the 5-week program to track their progress with goals and to recieve support with referrals to services that address educational, housing, social, and mental/medical health needs. In addition to making targeting referrals, the Case Manager may also coordinate with collaterals to monitor a participant's follow-up on the referrals and services put in place as indicated.
We will loan laptops to SNAP participants as needed for their job-search, education, and training activites. Additional participant supports may include assistance with covering costs for childcare, transportation, tests/fees, books/supplies, clothes/uniforms, These reimbursements will be supported by in-kind contributions during our initial 6 months of this contract in order to assess the needs of SNAP participants.
This program is offered remotely.
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Job Retention services are provided to each graduate of the STRIVE START (Success Through Attitudinal and Readiness Training) Workshop once they begin employement. For SNAP-eligible clients, their Job Retention services will begin on the first day of their employment and continue for a minimum of 30 days and a maximum of 90 days thereafter. Employment is verified via pay-stubs or other types of verifications provided by the STRIVE client and/or the employer.
Job retention activities may include on-the-job visits and/or regular communication with our clients and their supervisors. Job retention services typically occur weekly for up to 30 minutes in length for a minimum of 30 days or a maximum of 90 days. This strategy enables us to address any workplace issues, provide additional training, find new employment placements as needed, and provide coaching and support as our clients look to advance in positions and develop their careers.
This program is offered remotely.
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Job Search Trainig activites provided within the STRIVE START (Success Through Attitudinal and Readiness Training) Workshop include 30 hours of live instruction and a minimum of 5 hours of Case Management over 5 weeks. Topics coverd include:
1. Workplace Etiquette: Punctionality, time manamgenet, positive mental attitude, professional communication skills, professional dress, acepting and applying constructive feedback, managing professional relationships, and teamwork
2. Job Search Skills: Understanding the hiring process and which employer skills meet industry needs, navigating job search website, completing job applications, completing a resume, partipating in mock interviews and practicing interview etiquette such as making a good first impression, how to dress and as indicated answer questions regarding past mistakes, gaps in employement or criminal records, and following up after an interview.
3. Financial Literacy Education: STRIVE partners with the Codman Square Neighborhood Development Center to bring financial literacy education during the workshop. Topics covered include financial goal setting, money management, banking, basic budgeting, managing and reparing credit, saving for financial goals, and the use of insurance.
4. Within the Case Management component, each STRIVE participant completes an extensive intake interview providing their Case Manager with information pertaining to their personal and employement history, they complete educational assessments, and they develop and Individualize Support service ("ISS") plan that outlines measurable goals. Participants meet with their Case Manager throughout the 5-week program to track their progress with goals and to recieve support with referrals to services that address educational, housing, social, and mental/medical health needs. In addition to making targeting referrals, the Case Manager may also coordinate with collaterals to monitor a participant's follow-up on the referrals and services put in place as indicated.
We will loan laptops to SNAP participants as needed for their job-search, education, and training activites. Additional participant supports may include assistance with covering costs for childcare, transportation, tests/fees, books/supplies, clothes/uniforms, These reimbursements will be supported by in-kind contributions during our initial 6 months of this contract in order to assess the needs of SNAP participants.
This program is offered remotely.
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The House of Peace & Education Inc. (HOPE) knows that you find a job the last place you look. We are committed to helping participants seek employment and not lose steam if they find obstacles in their way. HOPE assists through its vast contacts to connect participants with potential employers in the community. These employers are seeking qualified workers and we see ourselves as a conduit, providing them with a connection to our clientele. Once a participant is place in a job or finds one on their own HOPE provides at least, often more, 90 days of job retention supports. These include, but are not limited to, site visits. Phone calls with the participant, and often additional skill building, if necessary.
This program is offered remotely.
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Our in Home Community Case Management Certifications program develops direct practice and administrative Care of patients and soft, hard and advance level skills that are essential in Home-based Healthcare/ Medical Home. The Healthcare industry has a is high demand training that develop community health professionals to deliver services to patients in the community. Students interested in advancing into Nursing, Social Work, Mental health, Psychology with a Public health, healthcare Administration, or Healthcare management focus College Credits and Degrees maybe interested. Our students find careers in community-based government organizations, hospitals, long-term care facilities, mental health facilities, clinics working in the community.
This training series has four courses/phases that can be completed over four semesters. Students, after completing each course/phase, will receive certification that allows them to move on to the next course/phase. Students have a choice to advance to the next course phase or stop after completing each course. Successful completion of each course with a grade of 90 or better, allows students the opportunity to leverage partnerships with colleges and universities to transfer course credits under degree majors. This opportunity allows students to maximize increased skills by work-based learning experience activities related to competency-based learning.
Phase 1: (20 hours per week/12 weeks)
Community Health Worker (CHW) Completion of Module Certification- There is a 40-hour training Board of Certification of Community Health Workers credential. Students fill out a Community Health Worker (CHW) Application.
Phase 2: (20 hours per week/12 weeks)
Community Health Worker (CHW) Completion of Data Collection, Documentation, and Reporting Module Certification- Advance Students after completing credit Course II /Phase II can ask for Competency Assessment and if passed can sit for competency tests and apply to Board for Certifications. Students Begin Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.
Phase 3: (20 hours per week/12 weeks)
Community Health Worker (CHW) Completion of Competency Assessment Module Certification- Students Continue: 16 Hours Weekly Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.
Phase 4: (20 hours per week/12 weeks)
Community Health Worker (CHW) Completion of Board Certifications Module Certification- Students Continue Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.
*Translation available for classes in Vietnamese & French Creole
This program is offered remotely.
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Healthcare Administration program certification develops leadership in health care quality management and compliance in healthcare, administrative care of patients, strategic management of home-based healthcare/ Medical Home in healthcare organizations. These programs are for students interested in advancing into Macro Social Work, Healthcare Administration, Healthcare Management, Public Health Leadership and earning Management College Credits and Degrees. Our students find careers in community-based government organizations, hospitals, long-term care facilities, mental health facilities, clinics working in the community.
This training series has four courses/phases that can be completed over four semesters. Students, after completing each course/phase, will receive certification that allows them to move on to the next course/phase. Students have a choice to advance to the next course phase or stop after completing each course. Successful completion of each course with a grade of 90 or better, allows students the opportunity to leverage partnerships with colleges and universities to transfer course credits under degree majors. This opportunity allows students to maximize increased skills by work-based learning experience activities related to competency-based learning.
Phase 1: (20 hours per week/12 weeks)
Healthcare Administration Auditor (HAA)Completion of Module Certification - Training that addresses the full range of education related to Healthcare Administration Auditor (HAA) Modules contain information specific to billing and coding and auditing and guidelines.
Phase 2: (20 hours per week/12 weeks)
Healthcare Administration Auditor (HAA)Completion of Data Collection, Documentation, and Reporting Module Certification- Students Begin Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.
Phase 3: (20 hours per week/12 weeks)
Healthcare Administration Auditor (HAA)Completion of Billing and Coding Module Certification- Students Continue direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.
Phase 4: (20 hours per week/12 weeks)
Healthcare Administration Auditor (HAA)Completion of Program Compliance Certification- Students Continue direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.
*Translation available for classes in Vietnamese & French Creole
This program is offered remotely.
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Our Alcohol and Drug Counselor Assistant/Recovery Coach certifications program develops direct practice and administrative care of patients as well as soft, hard, and advanced level skills that are essential in Recovery Based Home Healthcare/Medical Home.
The healthcare industry is in high demand for training that develops addiction community health professionals to deliver services to patients in the community.
This training series has four courses/phases that can be completed over four semesters. Students, after completing each course/phase, will receive certification that allows them to move on to the next course/phase. Students have a choice to advance to the next course phase or stop after completing each course. Successful completion of each course with a grade of 90 or better, allows students the opportunity to leverage partnerships with colleges and universities to transfer course credits under degree majors. This opportunity allows students to maximize increased skills by work-based learning experience activities related to competency-based learning.
Phase 1: (12 weeks/20 hrs per week)
Alcohol and Drug Counselor Assistant (LADC Assistant) Completion of Module Certification- There is a 40-hour online module of training that addresses the full range of education related to substance addiction counseling. Modules contain information specific to Alcohol and Drug Counselor Assistant (LADC Assistant) credential and guidelines. There is an Alcohol and Drug Counselor Assistant (LADC Assistant) Application thats covers the continuing education policy and ethical standard for counselors. it also reviews Work Experience as a LADC Assistant.
Phase 2: (12 weeks/20 hrs per week)
Alcohol and Drug Counselor Assistant (LADC Assistant) Completion of Data Collection, Documentation, and Reporting Module Certification- Students begin Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.
Phase 3: (12 weeks/20 hrs per week)
Alcohol and Drug Counselor Assistant (LADC Assistant) Completion of Competency Assessment Module Certification-Students Continue: 16 Hours Weekly Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.
Phase 4: (12 weeks/20 hrs per week)
Alcohol and Drug Counselor Assistant (LADC Assistant) Completion of Board Certifications Module Certification- Students continue Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.
*Translation available for classes in Vietnamese & French Creole
This program is offered remotely.
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The Healthcare industry is in high demand for Licensed Applied Behavior Analysis and Registered Technician training. Students interested in advancing into Special Education, Early Learning, Social Work, Mental Health, Psychology and earning college credits and degrees may be interested.
The Registered Technician Training (RBT) certification requires direct practice with patients to complete. Students who meet minimum age and education standards, obtain 40 hours of acceptable training, successfully complete a competency assessment, and a background check. Professional Board Certification is obtained though the Behavior Analyst Certification Board. Our Applied Behavior Analysis Registered Behavior Technician Certification and Qualified Assessors within the program serve as responsible certifiers. The training will allow students to go towards the RBT credential.
This training series has four courses/phases that can be completed over four semesters. Students, after completing each course/phase, will receive certification that allows them to move on to the next course/phase. Students have a choice to advance to the next course phase or stop after completing each course. Successful completion of each course with a grade of 90 or better, allows students the opportunity to leverage partnerships with colleges and universities to transfer course credits under degree majors. This opportunity allows students to maximize increased skills by work-based learning experience activities related to competency-based learning.
Phase 1: (12 weeks/20 hrs per week)
Registered Behavior Technician (RBT) Completion of Module Certification- There is a 40-hour training requirement for the Registered Behavior Technician (RBT) credential. Modules contain information specific to the RBT credential and Behavior Analysis Certification Board (BACB) guidelines. The program is offered independent of BACB. Students must Register with Applied Behavior Analysis Board.
Phase 2: (12 weeks/20 hrs per week)
Registered Behavior Technician (RBT) Completion of Data Collection, Documentation, and Reporting Module Certification- Advance Students after completing credit Course II /Phase II can ask for Competency Assessment and if passed can sit for competency tests and apply to the Board for Certifications. Students Begin Direct Practice Fieldwork and Project work-based learning experience activities related to competency-based learning.
Phase 3: (12 weeks/20 hrs per week)
Registered Behavior Technician (RBT) Completion of Competency Assessment Module Certification- Students Continue Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.
Phase 4: (12 weeks/20 hrs per week)
Registered Behavior Technician (RBT) Completion of Board Certifications Module Certification- Students Continue Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.
*Translation available for classes in Vietnamese & French Creole
This program is offered remotely.
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Lawrence Community Works offers two levels of ESL classes ranging with student performance levels (SPL) of 1-6. English for Speakers of Other Languages classes strengthen the verbal, written and comprehension skills for those people most in need, raising confidence and employability in jobs and careers that allow for upward mobility.
This program may be offered remotely.
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Students receive 9 weeks of job readiness and job specific group instruction for an entry level job in Finance, particularly as a Bank Teller. They will receive skills training in banking which will include; Customer Service, Role of Bilingual Bank Teller, Banking Products and Sales, Introduction to Sales, Cash Handling, Counterfeit Currency, Check Handling, Check Holds, Compliance Regulations, Financial Vocabulary, Safety and Security and Building Relationships. In the soft skills component the classes include but are not limited to Resume Writing, Cover Letters, Interviewing, Communication, Time Management, Career Exploration, Customer Service, Work Values, Job Fairs, Financial Education, and Group Coaching.
This program may be offered remotely.
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This program will run two semesters (Sept. - Dec. 2020) (Jan. - May 2020). Classes will be Monday - Friday from 9am
- 1pm. Eligibility Criteria is; 18+, High School Diploma/GED, Able to work in US, English level of SPL 6 or above, No criminal record. The first semester will be focused on ESOL contextualized in preparation for Parapro test, and job readiness classes. Classes will include English writing and speaking, math, reading, practice tests as well as resume and cover letter writing, interviewing skills, communication, etc.
During the 2nd semester students will be in paid internships 3 days a week for 5 hours a day, college class, employment coaching, test prep review and job search.
This program may be offered remotely.
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We offer a 135 hour training over the course of 16 weeks for Information Technology. This is a collaboration with Lawrence Vocational School, MassHire, and Lawrence Partnership. This will prepare students for an entry level job in the field as well as to pass the A+ Certification which is industry recognized. The classes will be comprised of both job readiness and information technology specific skills training. There will be childcare provided on site.
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Students that have not obtained a job at completion of the Bank Teller, Para-Educator or Para programs will be enrolled in Job Search. This will meet at least 1x a week in both individual and group formats. During this time we will work with the students on making a job search plan, applying for jobs online, interviewing and updating their resume.
This program is offered remotely.
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This program would offer job retention support by meeting with the individual at least 2x a month to discuss what is going well and what are their struggles on the job. At times there will be contact with the employer. We would work with client's on how to handle difficult situations on the job, job retention skills, communication, etc.
This program is offered remotely.
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This is a 9-week program. The primary focus of the program is to provide students with basic digital literacy skills as well as job readiness skills to enable them to obtain entry level jobs that have a career ladder. Students will receive classes in Basic Digital Literacy including; Basic Computer terms Navigating Windows, Navigating the Internet, Email 101, Mobile Devices, Typing, Google Docs, Sheets and Slides, Microsoft Word, Excel and Power point, and Mail Merge. The Job Readiness classes will include Resume writing, Cover Letters, Thank You Notes, Interviewing Skills, Dress for Success, Communication, Conflict Resolution. All students will receive 2 Financial Literacy classes as well as individual Financial Coaching.
This program may be offered remotely.
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Links Program at MCC is a comprehensive transition to college program that provides its target population of non-traditional learners with the academic, college-going and life skills necessary to attend a college degree or certificate program, and establish a career path. In addition to the coursework, the program includes intensive case management, monthly academic updates, and ongoing advising to ensure that each student develops and completes an Individualized Education and Career Plan; use of a cohort model whereby students complete core classes together, which creates a community of learners who are supportive of one another; and connection to MCC academic and financial aid advisors to ensure a positive, seamless transition to college certificate and degree programs.
To achieve its goal of a positive transition to college level programs, Links provides coursework that addresses the needs of its target audience including developmental pre-college requirements as well as the initial steps to earning college-level credits. Designed to meet the needs of adult and non-traditional students who have attended ESE adult education programs, the Links Transition to College Program offers week-day classes with a schedule that is planned so that students are only required to be on campus two days per week. The courses provided to the students in the Links Program are the same developmental math and writing classes, and the same Interdisciplinary seminars, First Year Experience and Career Exploration, as those taught mainstream at MCC. Links students can also fulfill the required college level English Composition I through the Links Program. A fundamental goal of the Links Program is to ensure that its students have established college level skills in math and English and fulfilled any needed developmental coursework by the completion of Links.
Although students may enter Links with the goal of completing a college degree, their ultimate objective is a job and career path with family sustaining wages. Healthcare is one example of a local in-demand industry that the Links Program helps students connect to, and advance in. For example, Links has helped students who came to the program to gain the math and writing skills to succeed in the entrance exam for the LPN training. Other examples include students who have earned their degrees in Nursing and Radiologic Technology at MCC as well as several students who had their academic start with Links and went on to earn a certificate through the college's Academy of Health Professions such as certificates as Nursing Assistants, Medical Receptionists, Medical Office Administrators.
The program, which was originally offered only at the Bedford Campus, was expanded to the Lowell Campus in FY18 to enrusre that the population of this urban center had access as well and additional courses sections will be offered in Lowell during FY21.
This program may be offered remotely.
Click for Details
The Links Program at MCC is a comprehensive transition to college program that provides its target population of non-traditional learners with the academic, college-going and life skills necessary to attend a college degree or certificate program, and establish a career path. In addition to the coursework, the program includes intensive case management, monthly academic updates, and ongoing advising to ensure that each student develops and completes an Individualized Education and Career Plan; use of a cohort model whereby students complete core classes together, which creates a community of learners who are supportive of one another; and connection to MCC academic and financial aid advisors to ensure a positive, seamless transition to college certificate and degree programs.
To achieve its goal of a positive transition to college level programs, Links provides coursework that addresses the needs of its target audience including developmental pre-college requirements as well as the initial steps to earning college-level credits. Designed to meet the needs of adult and non-traditional students who have attended ESE adult education programs, the Links Transition to College Program offers week-day classes with a schedule that is planned so that students are only required to be on campus two days per week. The courses provided to the students in the Links Program are the same developmental math and writing classes, and the same Interdisciplinary seminars, First Year Experience and Career Exploration, as those taught mainstream at MCC. Links students can also fulfill the required college level English Composition I through the Links Program. A fundamental goal of the Links Program is to ensure that its students have established college level skills in math and English and fulfilled any needed developmental coursework by the completion of Links.
Although students may enter Links with the goal of completing a college degree, their ultimate objective is a job and career path with family sustaining wages. Healthcare is one example of a local in-demand industry that the Links Program helps students connect to, and advance in. For example, Links has helped students who came to the program to gain the math and writing skills to succeed in the entrance exam for the LPN training. Other examples include students who have earned their degrees in Nursing and Radiologic Technology at MCC as well as several students who had their academic start with Links and went on to earn a certificate through the college's Academy of Health Professions such as certificates as Nursing Assistants, Medical Receptionists, Medical OfficeAdministrators.
The program, which was originally offered only at the Bedford Campus, was expanded to the Lowell Campus in FY18 to enrusre that the population of this urban center had access as well and additional courses sections will be offered in Lowell during FY21.
This program may be offered remotely.
Click for Details
MJE's SNAP to Work - Personal Leadership Training program will provide low-income individuals opportunities to enhance employability through Vocational Skills Training, Education (HiSet, GED, ESOL), Work Experience (On-the-Job Training, Apprenticeship), Self-Employment Training, Job Search/Job Search Training, and Job Retention Services. MJE serves all genders.
MJE's SNAP to Work - Personal Leadership Training program includes: Designing an Individual Action Plan, Workshops, Referrals, Job search, Case Management, Mentoring/Coaching, Internship/Employment Placement, and Stabilization Services. Workshops include financial literacy, job skills, computer literacy, professional skills, and related topics.
Outcomes are that participants will (based on individual need):
- Secure employment. These clients will have the option of receiving job retention services through MJE. This includes ongoing case management and mentoring to provide:
- Continued referral for services
- Addressing needs/challenges that arise (i.e., changes to housing, childcare, transportation, etc.)
- Addressing client interest in changing employment or other status as applicable
- Transition to skills training and/or education programs, such as Certified Nurse Assistant Programs with HEARTS or certification programs through Ben Franklin Institute, New England Culinary Center, ESOL classes, HiSet classes, etc. This group will continue to be supported with MJE Case Management as needed or may come back to MJE for job placement or other services following completion of their training.
- Participate in internships with MJE and/or partner agencies. These are subsidized positions (by grants/contracts) and will include working in administration in an office or health care environment most typically. Internships depend on client interest, need for job experience or experience in a specific field, as well as difficulty finding employment otherwise.
MJE has a wide range of existing employment and internship partners including: Partners HealthCare, Brigham and Women's Hospital, Anodyne, Chase Bank, Blue Cross Blue Shield, Building Pathways, New England Center for Arts and Technology Culinary Arts Program, and others. MJE anticipates our clients will obtain jobs in retail, administrative, health care, childcare, construction, and related roles. Collaborations occur ongoing, we regularly meet and connect with employer partners through daily interaction as we seek to support our clients.
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NECAT's Culinary Arts Job Training Program helps students achieve personal transformation and long-term employment. We utilize a holistic 16-week training curriculum focused equally on culinary, social/emotional learning (SEL), job readiness and financial skill development. The topics covered in each of these areas include:
Culinary - safety and sanitation, culinary history, scaling / recipe conversions, food science, knife skills and the full range of cooking techniques
Job Readiness - career exploration, professional expectations, resumes, cover letters, elevator pitches, networking, online job search, applications, interviewing, etc.
Social/emotional - emotoinal regulation, self-awareness, conflict resoluation, listening for information, teamwork, accountability, mindfulness, motivation, etc.
Financial literacy - budgets, assets, banking, credit scores, preditory practices, etc.
Students gain real-world experience and regularly network with employers through on-site career fairs, culinary “stages” (shifts worked in professional kitchens) and events. In addition, we employ a trauma-informed care model and have two case workers who support students both in and out of program hours; advocating for them, connecting them with resources and helping them stay focused on their goals.
Partner social service agencies provide wrap-around services to our students, in addition to referring the majority of participants to our program. Some of our most engaged partners include DTA, Access to Recovery and the Suffolk County Sheriff’s Department. We also work closely with a network of vetted employers that are committed to providing good wages and benefits, supporting our graduates in their early careers and maintaining positive work environments. Our closest partners sit on our Employer Advisory Council and include Encore Boston Harbor, SRV, NewBridge on the Charles, Whole Foods and Aramark.
Since our inception, we have enrolled close to 800 students in our Boston program.
The COVID-19 crisis has required NECAT to pivot. A once thriving food services industry is now crippled, among the most negatively impacted by the pandemic response effort. Many of our more than 500 graduates have been laid off, facing isolation, fear and financial hardship. Our current plan is to reopen in early July, in accordance with the Governor and Mayor’s recommendations. We are currently determining necessary changes to our class size, program duration and operations, and plan to return to normal when able. We will continue to communicate any changes with you as we learn more.
This program may be offered remotely.
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NECAT's Culinary Arts Job Training Program helps students achieve personal transformation and long-term employment. We utilize a holistic 16-week training curriculum focused equally on culinary, social/emotional learning (SEL), job readiness and financial skill development.
Our job readiness activities are comprehensive. In the classrooms, we conduct group work in the areas of career exploration, professional expectations, resumes, cover letters, elevator pitches, networking, online job search, applications, interviewing and more.
Students also recieve one-on-one support to refine their resume and cover letter, discuss appropriate job matching, search and apply for positions, mock interview and general coaching.
Students gain real-world experience and regularly network with employers through on-site career fairs, culinary “stages” (shifts worked in professional kitchens) and events. Our on-site career fairs occur every eight weeks and draw dozens of the region's best employers. Employers not only present to all attending students and graduates and conduct one-on-one interviews with them, but they meet with our program team to learn about each applicant's strengths to help determine fit.
We also work closely with a network of vetted employers that are committed to providing good wages and benefits, supporting our graduates in their early careers and maintaining positive work environments. Our closest partners sit on our Employer Advisory Council and include Encore Boston Harbor, SRV, NewBridge on the Charles, Whole Foods and Aramark.
This program may be offered remotely.
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NECAT’s Culinary Arts Job Training Program helps students achieve personal transformation, long-term employment and economic self-sufficiency. We utilize a holistic 16-week training curriculum focused equally on culinary, social/emotional learning (SEL), job readiness and financial skill development. We also take a number of steps to ensure that, once employed, students have the skills and support to retain their positions and advance in their fields.
Our career services team prepares students for the challenges that lie ahead, particularly through the often-challenging transition out of NECAT and into employment. Our team remains available to graduates for ongoing coaching and future employment needs. Currently, we track 30-day and 3-month job retention, with the goal of expanding to 6-month in near future. We work to maintain communication and strong relationships with both graduates and hiring employers.
This program may be offered remotely.
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The main components of the program are content and skills training necessary to pass the Massachusetts certification test to become a certified nursing assistant (CNA) through the Red Cross or home health aide through the MA Home Care Aide Council test. Job readiness, resume writing, customer service, dementia, critical thinking, job opportunities, CPR and classes in nutrition, are also included.
The program includes on-line job searches, a job fair, 4 days of clinical at a long-term care center and 4 days of job shadowing, at an elder day health care center, assisted living, or group home. In addition, there is a component of computerized national adult basic education called WorkKeys Curriculum, to improve both job readiness and ability to be hired. Candidates must pass exams called WorkKeys to receive n ACT National Work readiness certificate, correlated to the O'Net job description for CNAs.
A health exam, flu shot and clean CORI required as well as a middle school English reading and math level. Tuition is
$650 with most of the cost of the program subsidized. Partial scholarships are available for parents of Lawrence Public School students.
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The overarching goal of One Family’s Credential to Career Coaching program (C2C) is to help parents who are experiencing or at risk of homelessness identify pathways into family-sustaining careers, thereby breaking the cycle of poverty. To achieve this, C2C helps parents determine what career to pursue based on their skills and interests, where to obtain any necessary credentials, and how to finance their education or training.
At the end of the program, each participant has created a detailed and actionable plan to enter a career that can support their family. C2C takes place over three intensive months, plus a year of follow-up coaching support to ensure each parent stays on track to their established goals. The program includes both group workshops (to convey foundational information on credentials and career paths) and one-on-one coaching (to apply this information and construct each participant’s individual plan).
During FFY 2021, we anticipate running 5 cohorts of 10-20 parents. In past cohorts, just under 50% of the parents served were SNAP eligible. The program takes place in two key phases: “Exploration” and “Planning.”
During the Exploration phase, participants work with their One Family coach to identify their skills and interests, and align them with careers that can support a family. This phase also builds up participants’ knowledge of the different types of credentials; the connection between credentials, career paths, and earnings potential; and the different types of universities and training programs, along with key metrics for evaluating them.
After the Exploration phase, participants synthesize what they have learned and make decisions about credentials and career paths in the Planning phase. Herein, the focus shifts toward creating each parent’s personal roadmap, outlining the key steps they will follow to obtain their credential (if needed) and enter their chosen career. This includes creating a budget and planning to finance their credential; detailing the steps to apply and enroll in credential programs, including deadlines, key tasks, and resources needed; mapping how the credential will lead into their chosen career path; and planning considerations for common obstacles to success such as stress management, childcare, and transportation.
This program is offered remotely.
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ABLE Beginnings is a 6-week (180 hours), full-time, computer and skills training program for low-income mature workers. The purpose of the program is to provide unemployed and underemployed older job seekers with the computer skills they need to compete for and secure employment. With ABLE Beginnings each student will receive:
- 6 weeks of instruction in computer skills to conduct an effective job search
- Instructor-led classes with low instructor to student ratio
- Hands-on training in Windows, MS Word, Excel, Outlook, Data Entry, Internet Navigation, Social Media, and Keyboarding
- Mastery of online job application process
- Weekly job search workshops
- Access to job search resources, including fast Internet/computer workstation
- Greater confidence to compete in today’s job market
This program may be offered remotely.
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ABLE Skills2Work is a 12-week (360 hours), full-time, computer and office skills training program for low-income mature workers. The purpose of the program is to provide unemployed and underemployed older job seekers with the skills they need to compete for and secure training-related employment which both pays a living wage and provides opportunity for job upgrade and career growth. The program also includes a six-week internship with a local business which provides students with some practical experience, a chance to brush-up on their skills and the opportunity to build their self-confidence.
Training in Windows, Microsoft Office and the Internet is integrated with basic skills review, career development, workplace and customer service skills training, and extensive job search skills training. The program also focuses on strengthening the confidence and communication skills of program participants. The job search has changed immensely during the past few years. Those who are confident, persistent, and can effectively present themselves and their skills to potential employers have a greater chance of being hired. In order to expand participant skill sets and make them more attractive to potential employers, the program also includes a component in Medical Office Skills.
This program may be offered remotely.
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The program will provide eight weeks (240 hours) of medical office skills instruction with hands-on practice in the fundamentals of maneuvering through an Electronic Health Record. The software taught includes the integration of practice management and electronic health records. Two weeks of computer instruction which includes a review of MS Office is followed by a six-week component in Medical Office Skills training. The classroom component is followed by a six-week internship placement with a partner Healthcare provider.
Sector-based, medical office components include: Medical Terminology; HIPPAA; and all the important aspects of medical office administration: Medical Insurance; Patient Registration; Scheduling and Referral; Procedure Posting; Insurance Billing; Posting Payments; Patient Billing; Medicaid/Medicare/ACA; and Follow-up and Dispute Resolution. Components in Customer Service in a Healthcare Environment and Communication Skills will also be included as these skills have been determined to be especially important to achieving success in these positions.
Training participants are taught using the materials, software and equipment used on the job. In the medical office classes, instructors will be teaching our students using “real world” scenarios. They will be using current medical documents such as Medicare Claim forms, hospital superbills, EOMB remittance forms and blank HCFA claim forms. In the computer class, students will prepare “real” letters and documents which would be used in a doctor's office or health center.
This program may be offered remotely.
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ABLE MS Office Training is a computer and skills training program. All students will receive a comprehensive initial, pre-training computer skills assessment to determine skills gaps. Consultation with instructor to develop an individually-tailored learning plan. Instructor-led classes. Hands-on training in Windows, MS work, Excel, PowerPoint, Outlook, Access, Data Entry, Internet Navigation, Social Media, and Keyboarding. In addition, students will master the online job application process, attend weekly job search workshops and access job search resources including computer work stations available during lab times.
This program may be offered remotely.
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The ABLE Job Search Training Program provides participants with up to three months of group and individual job search skills instruction. The purpose of the program is to provide unemployed and underemployed job seekers with the skills and confidence needed to navigate an increasingly complicated and competitive job search process. The goal of the program will be the development of strong and effective job search tools and eventually placement into unsubsidized employment.
The ABLE Job Search Training Program will include the following components:
- Group job search sessions covering a range of job search topics including goal setting, resume and cover letter development, job retention techniques and effective networking
- Employer-led workshops focusing on company job application processes, employer expectations, worksite communication, social networking, and effective interviewing.
- Individual career and job counseling.
- Job development and placement assistance.
- Interview tips and practice including mock interviews conducted by current and former Human Resource representatives.
- Assistance in mastering the on-line job application process.
- Access to job search resources for each participant, including job listings, and a computer resource center with fast Internet connections, telephones and fax machines.
- Support from staff and fellow participants
This program may be offered remotely.
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ABLE Job Search provides unemployed and underemployed job seekers with the guidance and supports needed to navigate an increasingly complicated and competitive job search and application processes. The goal of the program is the development of strong and effective job search tools and eventually placement into unsubsidized employment. This program includes:
- Group job search sessions covering a range of job search topics, including goal setting, resume and cover letter development, job retention techniques, and effective networking
- A weekly facilitated Job Club
- Employer-led workshops focusing on company job application processes, employer expectations, worksite communication, social networking, and effective interviewing
- Individual career and job counseling
- Job development and placement assistance
- Interview tips and practice, including mock interviews conducted by current and former Human Resources representatives
- Assistance in mastering the on-line job application process
- Assistance in ensuring that each participant contacts a minimum of 12 employers per month (Most contacts should be formal job applications for suitable and appropriate jobs.)
- Support from job development and placement staff in identifying and accessing potential and appropriate job openings
This program may be offered remotely.
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To provide students with skills upgrading, recent work experience, and current references, Operation A.B.L.E. offers a six-week internship component with an ABLE partner employer. The goal is to match the internship placement with the interests, career goal, and skill level of each participant. Placements are established in a number of industries including healthcare, education, hospitality and the non-profit sector. Participants work four days per week with the fifth day set aside for group ” job clubs”. An agreement is negotiated between ABLE and the employer as a means to structure the experience and to ensure that the placement is in compliance with the training/career plan. The ABLE program manager provides regular follow-up with the employer to ensure a "good match" and deal with any issues that may arise at the worksite.
This program may be offered remotely.
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The ABLE Job Placement and Retention Program provides job-placed participants with three months of post-placement job retention services. The purpose of the program is to provide working ABLE clients with the case management and support services they need to make a successful transition to employment. The goal of the program will be the participant’s long-term retention and growth on the job. A longer term goal will be the employee’s eventual promotion and/or upgrade to a better job.
The program will include the following components:
- Weekly phone follow-up with recently-placed participant to provide support, guidance and counseling.
- Bi-weekly communication with participant’s supervisor to check on employee status and to identify any job-related issues before they escalate and affect performance and/or standing with the company.
- Referral to community-based providers or other resources for assistance in handling any individual or family case management issues.
- One-on-one career and job counseling, if needed.
- Assistance in identifying “next step” jobs and in navigating application process.
- Referral to ABLE skills instructors for assistance and/or tutoring in handling computer-related performance issues.
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The ABLE Case Management component will provide ABLE training program participants with the counseling, supports and referrals they need to successfully deal with the financial, personal, family and "life" issues that may stand in the way of successful completion of the program, prevent the graduate from conducting an effective job search, and, ultimately, attaining (and keeping) employment.
Our clients are dealing with a range of issues that include: homelessness (or lack of stable housing); domestic violence; substance abuse; mental and physical health issues; dependent care challenges; financial insecurity; individual or family CORI or court involvement; and lack of confidence. We are also seeing an increasing number of participants who are looking to reenter the workforce after years spent caring for a spouse, parent or family member. Many in this cohort lack the self-confidence needed to convince employers (and themselves) that they can make a real and valuable contribution to the workplace.
We are also seeing the effect of the stronger job market as those mature workers who are more “employable” are able to return to the workplace. As a result, students in our training programs possess a greater number of barriers to employment and need enhanced case management, counseling and referral services. These enhanced case management and support services will be provided on a group and individual basis and also include assistance in applying for and accessing various income supports that when combined with paid employment will bring working graduates closer to individual and family self-sufficiency.
This program may be offered remotely.
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Clients attend daily classroom- based training in order to build the documents necessary to implement a successful job search. This includes, but is not limited to, developing a resume, writing a cover letter, reference sheet, and thank you letter. Additionally, clients obtain the necessary skills to conduct job search over the internet.
This program is offered remotely.
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The Industry Internship Program is a 4 -week credentialing and on the job training program. Clients learn soft and hard skills through participating in Project Place's three social enterprises (Clean Corners Bright Hopes, Logistics Apprenticeship Program, Working Opportunities for Women) representing the industries of janitorial and maintenance, logistics and vending, food production and manufacturing. Clients then receive additional industry specific classroom-based training, to reinforce skills, and have the opportunity to obtain industry recognized credentials, in Customer Services through the National Retail Federation Foundation, ServSafe, Mass Allergen, OSHA10 and Commercial Drivers License (CDL). Additionally, clients explore job opportunities and career pathways.
This program is offered remotely.
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Home Health Aide Program provides services focused on the literacy and workplace basic skills training needed to gain employment in the Health Care field. Curriculum is developed by College/Nursing department. College will employ multiple methods to increase outreach and ensure retention. We will emphasize educational needs of each learner, and involvement of job readiness at every stage of the process that will be incorporated into the program in order to guarantee that the learners will continue to study until they have met their educational and career goals. Upon program completion students will be offered employment through a local partner agency.
This program may be offered remotely.
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This is a free program offered via a funding with United Way of Greater Plymouth County. Completing this HiSET/GED preparation course will help students earn a high school equivalency diploma. The course covers Reading, Writing, Science, Social Studies and Math. Successful completion of this program will help adult learners prepare for their next step, either with college, further training, employment or job placement.
This program may be offered remotely.
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This online non-credit certificate program is designed to teach the basic computer skills along with ESOL reading writing and conversation skills needed to successfully obtain employment. Students will learn the basics of computer hardware, computer software, and learn to use Microsoft Office application programs and use of the Microsoft Windows operating system. Classes run 15 hours a week, Monday-Friday, 3 hours per day, for the 20-week program. ESOL course (6 credits) and tutoring will be available to anyone based on their academic needs.
This program is offered remotely.
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The Emergency Medical Technician Certificate is an in-depth program in basic life support offered by the Comprehensive Medical Teaching Institute (CMTI) at Quincy College. The goal of this program is to prepare each student to become a competent, knowledgeable and professional entry-level EMT in all phases of the learning domains-cognitive (knowledge)-psychomotor (skills)-affective (behavior). ESOL course (6 credits) and tutoring will be available to anyone based on their academic needs.
Internship is required and hours are based on clinical site needs.
This program is offered remotely.
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The ESL Healthcare Foundations Certificate Program prepares individuals to perform the duties of:
- Medical Assistants
- Patient Care Technicians
- Social and Human Services Assistants
- Community Health Workers
- Substance Abuse Counselors
- Administrative Assistants
- Health Information Technicians
- Intake Assistant
This program allows students to earn 15 credits in 14 weeks, 20 weeks’ semester. Credits earned can be transferred into an associate degree. ESOL course (6 credits) and tutoring will be available to anyone based on their academic needs. Internship is required and hours are based on clinical site needs.
This program is offered remotely.
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This certificate program in Medical Billing and Coding supplies students with knowledge of the healthcare system, anatomy and physiology and related terminology, as well as of treatment of and procedure codes use by the healthcare industry and how to accurately communicate those codes to insurers and agencies for payment to providers. A focus of the program is preparation to sit for the Certified Professional Coder National Examination, and preparation for employment in a variety of healthcare systems, such as hospitals and medical practices.
This program is offered remotely.
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The Phlebotomy Technician certificate program is designed to train students to perform both routine and challenging venipunctures and capillary skin punctures on adults. Students will study medical terminology, human an atomy including anatomy and physiology of the circulatory system, and interpersonal communication skills in addition to the collection, processing, and distribution of lab specimens. Safety standards, legal and ethical behaviors, and quality control related to patient/client are will be emphasized.
Students who complete this certificate program will be well prepared or an entry level position in healthcare, while building as strong foundation for further academic study. ESOL course (6 credits) and tutoring will be available to anyone based on their academic needs. Internship is required and hours are based on clinical site needs.
This program is offered remotely.
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The QuickBooks program provides ESOL communication skills, including reading and writing skills. This is a non-credit course that introduces the student to basic accounting terminology and the fundamental principles of accounting and the accounting cycle. Classes run 9 hours per week on Monday, Wednesday, and Thursday, for 20 weeks. ESOL course (6 credits) and tutoring will be available to anyone based on their academic needs. Internship is required and hours are based on clinical site needs.
This program is offered remotely.
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The Substance Addiction Assistant Certificate program is a three course, 9 credit online program that introduces students to theories of addiction, assessments, social policies, treatment planning, and community organizations. This program consists of three courses:
- Addiction Counseling (3 Credits)
- Introduction to Substance Addiction (3 Credits)
- Substance Addiction and Older Adults (3 Credits)
Students who complete the program will be able to perform the duties of:
- Adult Daycare Workers
- Case Management Aides
- Counseling or Social Service Assistants
- Drug & Alcohol Rehabilitation Technicians
- Eligibility Interviewers for Government Programs
- Human Service Assistant
- Substance Addiction & Behavioral Disorder Counselors Assistant
Students who complete the Substance Addiction Assistant certificate program meet the education portion for licensing at the LADC Assistant level. Students are expected to complete additional requirements to sit for the licensing exams. Credits earned can be transferred into an associate degree.
ESOL course (6 credits) and tutoring will be available to anyone based on their academic needs. Internship is required and hours are based on clinical site needs.
This program is offered remotely.
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The ABCs for Direct Care Worker Curriculum is grounded in adult learner centered principles. To enhance the Home Care Aide’s understanding of his/her roles, responsibilities, and limitations, the curriculum introduces these concepts in the first module: Roles and Responsibilities. Instructional scaffolding, a process used to help the worker develop a deeper understanding, continues to reintroduce the worker’s role, responsibilities, and limitations throughout the entire training; resulting in a deeper, more comprehensive understanding of the important role s/he has in home and community-based care. This curriculum is taught in both English and Spanish.
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The Child Development Associate (CDA) credential is important for those in the professional childcare space. Commercial center directors and family child care providers have this credential either because it is mandatory for the job they hold, or as a step towards professional and career advancement. Maintaining the CDA credential requires continuing education. This educational opportunity will provide training on how to care for children safely within different environments.
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This comprehensive program will prepare students to handle patient encounters, patient customer service and other areas related to intake and the coordination of a patient’s healthcare experience. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants.
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Gain the knowledge and skills as you train for an entry-level position as a veterinary assistant. Veterinary assistants work in a variety of settings including animal hospitals and clinics, animal shelters, laboratories and zoos. They perform front office functions; assist in providing routine and emergency care; perform laboratory procedures; assist in dental and surgical procedures; and taking x-rays.
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This course provides students with the theory and entry-level skills necessary to safely provide basic nursing assistant level care in a long-term care facility, acute care facility or home health care agency. Students learn the role and responsibilities of the nursing assistant and home health aide within the health care team, including patient and residents rights, professionalism, communication skills, basic body structure and function, common disorders, rehabilitation and restorative care, infection control and safety, special care concerns, and basic patient care skills, including vital signs. Upon completion of classroom and skills practice laboratory learning and competency testing, students participate in a clinical rotation at a skilled nursing facility, under the supervision of a registered nurse.
Upon successful completion of this course and successfully passing the state nurse aide competency examination, students are prepared to seek entry-level employment as a certified nursing assistant (C.N.A.) and home health aide.
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Gain the knowledge and skills as you train for an entry-level position as a veterinary assistant. Veterinary Assistants work in a variety of settings including animal hospitals and clinics, animal shelters, laboratories and zoos. They perform front office functions; assist in providing routine and emergency care, perform laboratory procedures, assist in dental and surgical procedures, and taking x-rays.
This program is not typically offered remotely.
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This 58-hour certificate program will introduce the student to the basic knowledge needed for a career in ophthalmic medical assisting. This growing field is one in which the assistant works independent of the ophthalmologist preparing patients for their eye exam. Topics to be covered include: anatomy & physiology of the eye, medical terminology, ocular disease pharmacology, as well as, hands-on skills. Some classes will be held in the offices of local ophthalmologists. Ophthalmic experience or medical assisting background is desirable, but not necessary.
This program is not typically offered remotely.
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This 5-course certificate, developed by Google, includes innovative curriculum designed to prepare students for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google.
Through a mix of video lectures, quizzes, and hands-on labs and widgets, the program will introduce students to troubleshooting, customer service, networking, operating systems, system administration and security. Students will hear from Googlers with unique backgrounds whose own foundation in IT support served as a jumping off point for their careers.Through this Professional Certificate program students will have access to a variety of hands-on assessments which will help simulate many of the experiences of IT support that are critical for success in the workplace. Examples of virtual assessments include Assembling a Computer, Networking simulation, Writing Effective Support Documentation, Routing Paths and Subnets, Wireless Networking, Device Software Management, Public Key or Asymmetric Encryption, Incident Handling, among many other hands-on learning application.
Classes are available in English only as well.
This program is not typically offered remotely.
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This course introduces some of the fundamentals of machine tool technologies. It is focused on hands-on activities that are essential to a successful career in a manufacturing industry. Students learn from highly qualified instructors how to use bench working practices as well as operate lathes and milling machines. A variety of assignments challenge students to produce high precision parts while learning mechanical inspection techniques. Finally, students are introduced to the fundamentals of CNC programming and CNC equipment.
This program is not typically offered remotely.
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This 5-course certificate, developed by Google, includes innovative curriculum designed to prepare students for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google.
Through a mix of video lectures, quizzes, and hands-on labs and widgets, the program will introduce students to troubleshooting, customer service, networking, operating systems, system administration and security. Students will hear from Googlers with unique backgrounds whose own foundation in IT support served as a jumping off point for their careers.Through this Professional Certificate program students will have access to a variety of hands-on assessments which will help simulate many of the experiences of IT support that are critical for success in the workplace. Examples of virtual assessments include Assembling a Computer, Networking simulation, Writing Effective Support Documentation, Routing Paths and Subnets, Wireless Networking, Device Software Management, Public Key or Asymmetric Encryption, Incident Handling, among many other hands-on learning application.
Classes available in a Bilingual English and Spanish.
This program is not typically offered remotely.
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This comprehensive program will prepare students to handle patient encounters, patient customer service and other areas related to intake and the coordination of a patients healthcare experience. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants.
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The CDA, or the Child Development Associate, is an important credential for those in the professional childcare space. Commercial center Directors, and even family child care providers have this credential either because it is mandatory for the job they hold, or as a step towards professionalism and career advancement. Childcare is one industry that is here to stay no matter how the economy changes, however, the profitability of this industry is still subject to all the challenges of other businesses, even though demand for this service will never go away. Maintaining the CDA credential requires continuing education, and this education opportunity is prolific, but most of what is available surrounds the job itself - how to care for the kids, curriculum, safety, center specs, and more.
This program is not typically offered remotely.
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This course is designed to gain an understanding of the basic components of Office 365, communicating with the outlook web app, managing contacts, calendar, communicating with colleagues and using Skype and getting started with Microsoft Teams. Students learn and practice advanced apps and features. Topics include file storage and collaboration with OneDrive and using SharePoint, using Delve and Planner; and managing users, security compliance and domains.
This program is not typically offered remotely.
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The ABCs for Direct Care Worker Curriculum is grounded in adult learner centered principles. To enhance the Home Care Aides understanding of his/her roles, responsibilities, and limitations, the curriculum introduces these concepts in the first module: Roles and Responsibilities. Instructional scaffolding, a process used to help the worker develop a deeper understanding, continues to reintroduce the workers role, responsibilities, and limitations throughout the entire training; resulting in a deeper, more comprehensive understanding of the important role s/he has in home and community based care. This curriculum is taught in both English and Spanish.
This program is not typically offered remotely.
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Our personal trainer course is a great way to prepare to be a successful nationally Certified Personal Trainer. This course is for candidates wanting in-depth instruction and hands-on experience with a top veteran instructor to master the career skills & knowledge to be a successful trainer. The course consists of 16 hours of lecture and 16 hours of hands-on practical training labs to professionally master the position.
Level 1 Nationally Certified Personal Trainer: Successfully complete the written and practical exams. CPR/AED required.
Level 2 - Nationally Certified Personal Trainer: Successfully complete your Level 1 exams followed by a 30 hour internship that will help connect to local employers.
This program is not typically offered remotely.
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This course provides students with the theory and entry-level skills necessary to safely provide basic nursing assistant level care in a long-term care facility, acute care facility or home health care agency. Students learn the role and responsibilities of the nursing assistant and home health aide within the health care team, including patient and residents rights, professionalism, communication skills, basic body structure and function, common disorders, rehabilitation and restorative care, infection control and safety, special care concerns, and basic patient care skills, including vital signs. Upon completion of classroom and skills practice laboratory learning and competency testing, students participate in a clinical rotation at a skilled nursing facility, under the supervision of a registered nurse.
Upon successful completion of this course and successfully passing the state nurse aide competency examination, students are prepared to seek entry-level employment as a certified nursing assistant (C.N.A.) and home health aide.
This program is not typically offered remotely.
Click for Details
Roca's TRANSITIONAL EMPLOYMENT PROGRAM (TEP) uses real work to teach young people how to show up, follow instruction, and learn skills critical to succeed in the open labor market. Roca operates work crews - contracted through local governments, housing authorities and private companies - in custodial work, property maintenance, painting, and landscaping.
- Under the direct supervision and coaching of a working Crew Supervisor, transitional employees receive real pay (MA minimum wage) for real work. Participants work four days per week, and engage in other required training on the fifth day.
- Of note, Roca is not seeking support for participant wages, but rather is seeking support only for programmatic costs.
Transitional Employment is used for participants who are not ready for work and repeatedly fail at employment. Participants will be assigned to a 5-person work crew, with one crew supervisor, that works on state maintenance and cleaning contracts in the region, including, outdoor cleanups, construction site cleanup and other custodial tasks that can be completed in large groups. All participants holding basic assignment work slots will be paid for four (4) work days per week. Each work day has an actual work time of 6.5 hours not including lunch and transportation to and from the work site. The rate of pay for work slots is MA minimum wage. Participants also engage in a “development day” one (1) day per week, focusing on hard and soft skill development. Participants who are more prepared for employment can skip the basic transitional employment component and move immediately on to more advanced program elements. We plan on most participants spending 90 days in basic transitional employment before moving on to advanced transitional employment.
Advanced Transitional Employment (ATE) are individual and/or work crew placements, which may be partially subsidized at decreasing percentages over 6 months, in businesses and other organizations. Participants will be paid a minimum of $1 above the current MA minimum wage / hour for 32-40 hours per week. Initially, advanced work crews will complete green cleaning, building weatherization and other building maintenance projects in small crews of three workers and one supervisor. Advanced Transitional Employment positions will also include jobs in Roca's green cleaning production business, including all aspects of the business, from production to sales, administration and marketing. We plan on most participants spending 60 days in advanced transitional employment/green jobs training.
Click for Details
Overall Roca Programming Model
Many participants have dropped out of school, have criminal records, and have little work experience. Perhaps more importantly, these young people are not ready, willing or able to engage in traditional work or programming. For these reasons, Roca structured its programming to not only engage participants into educational activities that will promote employment over time, but to balance that with critical skills around emotional regulation and managing their barriers to employment and education. As a result, all Roca services are delivered as part of Roca's larger Intervention Model. This Intervention Model has four key components: 1) relentless outreach; 2) transformational relationships - or intensive case management; 3) stage-based programming; and 4) engaged institutional partnerships. The programs below are all part of the stage-based programming.
Workforce Readiness
Roca has integrated formal Workforce Readiness Criteria (WRC) that must be met for all participants that complete our educational, pre-vocational, and employment programming. Roca has trained staff members dedicated specifically to ensuring that participants meet specific goals within the four major WRC headings: Basic Needs; Workforce Readiness Workshops; Workforce Behaviors & Demonstrated Skill Assessments; and, Concrete Benchmarks. WRC are clearly defined and ensure that participants are both prepared and competitive when they enter employment and educational opportunities outside of Roca. Together, these programs and the transformational relationship provided by the youth worker are a potent combination in bringing about positive behavior and outlook change with the skills necessary to re-engage in the workforce and be economically self-sufficient.
Onsite and off-site, one-on-one and small group Workforce Readiness Programming ensures that participants are fully equipped with the paperwork (ID, resume, childcare vouchers, etc.), knowledge of workplace behavior, and interview/communication skills necessary to find and retain employment. Eight workforce readiness workshops in Basic Financial Literacy, Conflict Management, What to Know About Your CORI, Customer Service, Job Applications, Mock Interviews, Sexual Harassment, and Workforce Communication must each be completed twice, along with a Workforce Readiness Skill Assessment, prior to job search activities or placement.
In addition, a key component of Roca's workforce readiness work described above is the delivery of our life skills curriculum and cognitive behavioral theory. The delivery of these services provides young people with the concrete skills they need to be able to successfully engage in employment.
Finally, young people will work with Youth Workers and CORI counselors to better understand and manage the impact of their criminal history and other key barriers to employment.
Education
Educational programming for young people who dropped out of traditional academic settings is designed to tolerate the considerable comings and goings of young people in and out of class and move them through stages of change until they are able to participate consistently. Roca has designed a flexible educational curriculum suited to the skill levels and needs of young people. For young people who can attend classes with some support, the curriculum is sequential and builds on the prior lessons. For young people who are challenged to participate, the curriculum is stage appropriate, level appropriate, and can be taught in non-sequential sessions. This model allows for everyone to have the ability to access education regardless of where they are in the stages of change or their educational level.
After trying a range of curriculums and teaching methods to support out of school youth, Roca created alternative education programming that is both consistent with Massachusetts State Frameworks for adult education and able to tolerate the considerable comings and goings of young people in and out of class.
Each of the participants arrive at varying literacy levels as well progress at their own pace, however, lesson plans are constructed to meet each of their Individual Learning Plans. Over time, weeks and months, they increase their literacy and math skills and become ready to commit towards doing what it takes to take the HiSet test.
Prevocational Training
Roca provides pre-vocational readiness programming targeted to each young person's ability and readiness to learn including: Custodial Arts, Culinary Arts, Construction, Retail, Customer Service, Landscaping, Introduction to Metal Fabrication, Carpentry, and Basic Electricity.
Training sessions range from drop-in sessions to industry recognized certifications. All young people are afforded the opportunity to try out a variety of available career paths through engagement in short term informal training certifications. These informal sessions are often offered in single sessions or in a short series of sessions and will offer an introduction to more comprehensive training offerings. Each session includes hands-on, project-based problem solving activities, games and mini-lessons aimed at engaging young people who are in contemplation about work or who have difficulty showing up. For example, there are trainings in construction, custodial arts, painting, and basic cooking skills. Trainings continue to be developed and new trainings are targeted to the interests of the participating young people (encouraging more intensive levels of engagement) and the needs of our partner employers.
For those who achieve success and develop interest through these short term training sessions, Roca delivers industry-recognized content (both classroom and on-site construction training) through a comprehensive range of employer-advised curricula in: Property Maintenance/Construction; Custodial Services; Culinary/Hospitality; and Office Administration. Industry-recognized certificates include OSHA General Industry, OSHA Forklift, 8-hour Lead Safe Renovators License, Drivers License, ServeSafe, CPR, AED, and First Aid.
Job Search
Ultimately, Roca's goal is to move people through each of these training components with the goal of moving them into long term, unsubsidized employment. To support this work, participants work with Roca's Job Developer. Whenever possible, this employment will build on the skills developed during the training and subsidized employment experiences outlined above. Young people are encouraged to actively engage in the job development process, as Roca believes that this participation is essential to their success.
Roca's Employment Specialists work one-on-one with enrolled participants to provide guided job search activities with the goal of unsubsidized, permanent job placement in the community. The Employment Specialist/Job Developer simultaneously works with specific employers in the community to teach them about Roca, the population we work with, and any specific information related to a candidate's readiness or experience related to a specific position or employer.
Given that intensive case management and cognitive-behavioral support that is the foundation of our program model, Roca's Employment Specialists work closely with both the participant and the participant's Youth Worker (case manager) in providing job search activities.
Training sessions range from drop in sessions to industry recognized certifications. All young people are afforded the opportunity to try out a variety of available career paths through engagement in short term informal training certifications. These informal sessions are often be offered in single sessions or in a short series of sessions and will offer an introduction to more comprehensive training offerings. Each session includes hands-on, project-based problem solving activities, games and mini-lessons aimed at engaging young people who are in contemplation about work or who have difficulty showing up. For example, there are trainings in construction, custodial arts, painting, installing drywall, and basic cooking skills. Trainings continue to be developed and new trainings are targeted to the interests of the participating young people (encouraging more intensive levels of engagement) and the needs of our partner employers.
For those who achieve success and develop interest through these short term training sessions, Roca delivers industry-recognized content (both classroom and on-site construction training) through a comprehensive range of employer-advised curricula in: Property Maintenance/Construction; Custodial Services; Culinary/Hospitality; and Office Administration. Industry-recognized certificates include OSHA General Industry, OSHA Forklift, 8-hour Lead Safe Renovators License, ServeSafe, Certified Occupancy Specialist (COS), multiple BETCO maintenance certificates, CPR, AED, and First Aid.
Click for Details
Following job placement, Roca provides job retention and advancement services for up to 2 years. This support, provided by Youth Workers and our Employment Specialist, is laser-focused on ensuring that participants are not only retaining employment but are continuing to advance their skills and achieving the individual goals that will move them toward economic independence.
Roca will provide ongoing retention and advancement services for a minimum of two years after placement. For the first six months (or until the young person has achieved six months of job retention), these services will be provided by the youth worker, who will see the participant a minimum of two to three times per week (not counting the young person's participation in programming.) Following this six month period, the participant technically graduates from Roca, but continues to receive retention and advancement services from Roca for an additional two years. All retention and advancement services will be focused on ensuring that young people served are not only working but are continuing to advance their skills and achieving their individual goals that will move them towards economic independence.
Click for Details
Roca's TRANSITIONAL EMPLOYMENT PROGRAM (TEP) uses real work to teach young people how to show up, follow instruction, and learn skills critical to succeed in the open labor market. Roca operates work crews - contracted through local governments, housing authorities and private companies - in custodial work, property maintenance, painting, and landscaping.
- Under the direct supervision and coaching of a working Crew Supervisor, transitional employees receive real pay (MA minimum wage) for real work. Participants work four days per week, and engage in other required training on the fifth day.
- Of note, Roca is not seeking support for participant wages, but rather is seeking support only for programmatic costs.
Transitional Employment is used for participants who are not ready for work and repeatedly fail at employment. Participants will be assigned to a 5-person work crew, with one crew supervisor, that works on state maintenance and cleaning contracts in the region, including, outdoor cleanups, construction site cleanup and other custodial tasks that can be completed in large groups. All participants holding basic assignment work slots will be paid for four (4) work days per week. Each work day has an actual work time of 6.5 hours not including lunch and transportation to and from the work site. The rate of pay for work slots is MA minimum wage. Participants also engage in a “development day” one (1) day per week, focusing on hard and soft skill development. Participants who are more prepared for employment can skip the basic transitional employment component and move immediately on to more advanced program elements. We plan on most participants spending 90 days in basic transitional employment before moving on to advanced transitional employment.
Advanced Transitional Employment (ATE) are individual and/or work crew placements, which may be partially subsidized at decreasing percentages over 6 months, in businesses and other organizations. Participants will be paid a minimum of $1 above the current MA minimum wage / hour for 32-40 hours per week. Initially, advanced work crews will complete green cleaning, building weatherization and other building maintenance projects in small crews of three workers and one supervisor. Advanced Transitional Employment positions will also include jobs in Roca's green cleaning production business, including all aspects of the business, from production to sales, administration and marketing. We plan on most participants spending 60 days in advanced transitional employment/green jobs training.
This program is offered remotely.
Click for Details
Following job placement, Roca provides job retention and advancement services for up to 2 years. This support, provided by Youth Workers and our Employment Specialist, is laser-focused on ensuring that participants are not only retaining employment but are continuing to advance their skills and achieving the individual goals that will move them toward economic independence.
Roca will provide ongoing retention and advancement services for a minimum of two years after placement. For the first six months (or until the young person has achieved six months of job retention), these services will be provided by the youth worker, who will see the participant a minimum of two to three times per week (not counting the young person's participation in programming.) Following this six month period, the participant technically graduates from Roca, but continues to receive retention and advancement services from Roca for an additional two years. All retention and advancement services will be focused on ensuring that young people served are not only working but are continuing to advance their skills and achieving their individual goals that will move them towards economic independence.
This program is not offered remotely.
Click for Details
Overall Roca Programming Model
Many participants have dropped out of school, have criminal records, and have little work experience. Perhaps more importantly, these young people are not ready, willing or able to engage in traditional work or programming. For these reasons, Roca structured its programming to not only engage participants in educational activities that will promote employment over time, but to balance that with critical skills around emotional regulation and managing their barriers to employment and education. As a result, all Roca services are delivered as part of Roca's larger Intervention Model. This Intervention Model has four key components: 1) relentless outreach; 2) transformational relationships - or intensive case management; 3) stage-based programming; and 4) engaged institutional partnerships. The programs below are all part of the stage-based programming.
Workforce Readiness
Roca has integrated formal Workforce Readiness Criteria (WRC) that must be met for all participants that complete our educational, pre-vocational, and employment programming. Roca has trained staff members dedicated specifically to ensuring that participants meet specific goals within the four major WRC headings: Basic Needs; Workforce Readiness Workshops; Workforce Behaviors & Demonstrated Skill Assessments; and, Concrete Benchmarks. WRC are clearly defined and ensure that participants are both prepared and competitive when they enter employment and educational opportunities outside of Roca. Together, these programs and the transformational relationship provided by the youth worker are a potent combination in bringing about positive behavior and outlook change with the skills necessary to re-engage in the workforce and be economically self-sufficient.
Onsite and off-site, one-on-one and small group Workforce Readiness Programming ensures that participants are fully equipped with the paperwork (ID, resume, childcare vouchers, etc.), knowledge of workplace behavior, and interview/communication skills necessary to find and retain employment. Eight workforce readiness workshops in Basic Financial Literacy, Conflict Management, What to Know About Your CORI, Customer Service, Job Applications, Mock Interviews, Sexual Harassment, and Workforce Communication must each be completed twice, along with a Workforce Readiness Skill Assessment, prior to job search activities or placement.
In addition, a key component of Roca's workforce readiness work described above is the delivery of our life skills curriculum and cognitive behavioral theory. The delivery of these services provides young people with the concrete skills they need to be able to successfully engage in employment.
Finally, young people will work with Youth Workers and CORI counselors to better understand and manage the impact of their criminal history and other key barriers to employment.
Education
Educational programming for young people who dropped out of traditional academic settings is designed to tolerate the considerable comings and goings of young people in and out of class and move them through stages of change until they are able to participate consistently. Roca has designed a flexible educational curriculum suited to the skill levels and needs of young people. For young people who can attend classes with some support, the curriculum is sequential and builds on the prior lessons. For young people who are challenged to participate, the curriculum is stage appropriate, level appropriate, and can be taught in non-sequential sessions. This model allows for everyone to have the ability to access education regardless of where they are in the stages of change or their educational level.
After trying a range of curriculums and teaching methods to support out of school youth, Roca created alternative education programming that is both consistent with Massachusetts State Frameworks for adult education and able to tolerate the considerable comings and goings of young people in and out of class.
Each of the participants arrives at varying literacy levels as well progress at their own pace, however, lesson plans are constructed to meet each of their Individual Learning Plans. Over time, weeks and months, they increase their literacy and math skills and become ready to commit towards doing what it takes to take the HiSet test.
Prevocational Training
Roca provides pre-vocational readiness programming targeted to each young person's ability and readiness to learn including: Custodial Arts, Culinary Arts, Construction, Retail, Customer Service, Landscaping, Introduction to Metal Fabrication, Carpentry, and Basic Electricity.
Training sessions range from drop-in sessions to industry-recognized certifications. All young people are afforded the opportunity to try out a variety of available career paths through engagement in short-term informal training certifications. These informal sessions are often offered in single sessions or in a short series of sessions and will offer an introduction to more comprehensive training offerings. Each session includes hands-on, project-based problem-solving activities, games and mini-lessons aimed at engaging young people who are in contemplation about work or who have difficulty showing up. For example, there are trainings in construction, custodial arts, painting, and basic cooking skills. Trainings continue to be developed and new trainings are targeted to the interests of the participating young people (encouraging more intensive levels of engagement) and the needs of our partner employers.
For those who achieve success and develop interest through these short-term training sessions, Roca delivers industry-recognized content (both classroom and on-site construction training) through a comprehensive range of employer-advised curricula in: Property Maintenance/Construction; Custodial Services; Culinary/Hospitality; and Office Administration. Industry-recognized certificates include OSHA General Industry, OSHA Forklift, 8-hour Lead Safe Renovators License, Drivers License, ServeSafe, CPR, AED, and First Aid.
Job Search
Ultimately, Roca's goal is to move people through each of these training components with the goal of moving them into long-term, unsubsidized employment. To support this work, participants work with Roca's Job Developer. Whenever possible, this employment will build on the skills developed during the training and subsidized employment experiences outlined above. Young people are encouraged to actively engage in the job development process, as Roca believes that this participation is essential to their success.
Roca's Employment Specialists work one-on-one with enrolled participants to provide guided job search activities with the goal of unsubsidized, permanent job placement in the community. The Employment Specialist/Job Developer simultaneously works with specific employers in the community to teach them about Roca, the population we work with, and any specific information related to a candidate's readiness or experience related to a specific position or employer.
Given that intensive case management and cognitive-behavioral support that is the foundation of our program model, Roca's Employment Specialists work closely with both the participant and the participant's Youth Worker (case manager) in providing job search activities.
Click for Details
TRANSITIONAL EMPLOYMENT PROGRAM (TEP) uses real work to teach young people how to show up, follow instruction, and learn skills critical to succeed in the open labor market. Roca operates work crews - contracted through local governments, housing authorities and private companies - in custodial work, property maintenance, painting, and landscaping.
- Under the direct supervision and coaching of a working Crew Supervisor, transitional employees receive real pay (MA minimum wage) for real work. Participants work four days per week, and engage in other required training on the fifth day.
- Of note, Roca is not seeking support for participant wages, but rather is seeking support only for programmatic costs.
Transitional Employment is used for participants who are not ready for work and repeatedly fail at employment. Participants will be assigned to a 5-person work crew, with one crew supervisor, that works on state maintenance and cleaning contracts in the region, including, outdoor cleanups, construction site cleanup and other custodial tasks that can be completed in large groups. All participants holding basic assignment work slots will be paid for four (4) work days per week. Each work day has an actual work time of 6.5 hours not including lunch and transportation to and from the work site. The rate of pay for work slots is MA minimum wage. Participants also engage in a “development day” one (1) day per week, focusing on hard and soft skill development. Participants who are more prepared for employment can skip the basic transitional employment component and move immediately on to more advanced program elements. We plan on most participants spending 90 days in basic transitional employment before moving on to advanced transitional employment.
Advanced Transitional Employment (ATE) are individual and/or work crew placements, which may be partially subsidized at decreasing percentages over 6 months, in businesses and other organizations. Participants will be paid a minimum of $1 above the current MA minimum wage / hour for 32-40 hours per week. Initially, advanced work crews will complete green cleaning, building weatherization and other building maintenance projects in small crews of three workers and one supervisor. Advanced Transitional Employment positions will also include jobs in Roca's green cleaning production business, including all aspects of the business, from production to sales, administration and marketing. We plan on most participants spending 60 days in advanced transitional employment/green jobs training.
Click for Details
Overall Roca Programming Model
Many participants have dropped out of school, have criminal records, and have little work experience. Perhaps more importantly, these young people are not ready, willing or able to engage in traditional work or programming. For these reasons, Roca structured its programming to not only engage participants into educational activities that will promote employment over time, but to balance that with critical skills around emotional regulation and managing their barriers to employment and education. As a result, all Roca services are delivered as part of Roca's larger Intervention Model. This Intervention Model has four key components: 1) relentless outreach; 2) transformational relationships - or intensive case management; 3) stage-based programming; and 4) engaged institutional partnerships. The programs below are all part of the stage-based programming.
Workforce Readiness
Roca has integrated formal Workforce Readiness Criteria (WRC) that must be met for all participants that complete our educational, pre-vocational, and employment programming. Roca has trained staff members dedicated specifically to ensuring that participants meet specific goals within the four major WRC headings: Basic Needs; Workforce Readiness Workshops; Workforce Behaviors & Demonstrated Skill Assessments; and, Concrete Benchmarks. WRC are clearly defined and ensure that participants are both prepared and competitive when they enter employment and educational opportunities outside of Roca. Together, these programs and the transformational relationship provided by the youth worker are a potent combination in bringing about positive behavior and outlook change with the skills necessary to re-engage in the workforce and be economically self-sufficient.
Onsite and off-site, one-on-one and small group Workforce Readiness Programming ensures that participants are fully equipped with the paperwork (ID, resume, childcare vouchers, etc.), knowledge of workplace behavior, and interview/communication skills necessary to find and retain employment. Eight workforce readiness workshops in Basic Financial Literacy, Conflict Management, What to Know About Your CORI, Customer Service, Job Applications, Mock Interviews, Sexual Harassment, and Workforce Communication must each be completed twice, along with a Workforce Readiness Skill Assessment, prior to job search activities or placement.
In addition, a key component of Roca's workforce readiness work described above is the delivery of our life skills curriculum and cognitive behavioral theory. The delivery of these services provides young people with the concrete skills they need to be able to successfully engage in employment.
Finally, young people will work with Youth Workers and CORI counselors to better understand and manage the impact of their criminal history and other key barriers to employment.
Education
Educational programming for young people who dropped out of traditional academic settings is designed to tolerate the considerable comings and goings of young people in and out of class and move them through stages of change until they are able to participate consistently. Roca has designed a flexible educational curriculum suited to the skill levels and needs of young people. For young people who can attend classes with some support, the curriculum is sequential and builds on the prior lessons. For young people who are challenged to participate, the curriculum is stage appropriate, level appropriate, and can be taught in non-sequential sessions. This model allows for everyone to have the ability to access education regardless of where they are in the stages of change or their educational level.
After trying a range of curriculums and teaching methods to support out of school youth, Roca created alternative education programming that is both consistent with Massachusetts State Frameworks for adult education and able to tolerate the considerable comings and goings of young people in and out of class.
Each of the participants arrive at varying literacy levels as well progress at their own pace, however, lesson plans are constructed to meet each of their Individual Learning Plans. Over time, weeks and months, they increase their literacy and math skills and become ready to commit towards doing what it takes to take the HiSet test.
Prevocational Training
Roca provides pre-vocational readiness programming targeted to each young person's ability and readiness to learn including: Custodial Arts, Culinary Arts, Construction, Retail, Customer Service, Landscaping, Introduction to Metal Fabrication, Carpentry, and Basic Electricity.
Training sessions range from drop-in sessions to industry recognized certifications. All young people are afforded the opportunity to try out a variety of available career paths through engagement in short term informal training certifications. These informal sessions are often offered in single sessions or in a short series of sessions and will offer an introduction to more comprehensive training offerings. Each session includes hands-on, project-based problem solving activities, games and mini-lessons aimed at engaging young people who are in contemplation about work or who have difficulty showing up. For example, there are trainings in construction, custodial arts, painting, and basic cooking skills. Trainings continue to be developed and new trainings are targeted to the interests of the participating young people (encouraging more intensive levels of engagement) and the needs of our partner employers.
For those who achieve success and develop interest through these short term training sessions, Roca delivers industry-recognized content (both classroom and on-site construction training) through a comprehensive range of employer-advised curricula in: Property Maintenance/Construction; Custodial Services; Culinary/Hospitality; and Office Administration. Industry-recognized certificates include OSHA General Industry, OSHA Forklift, 8-hour Lead Safe Renovators License, Drivers License, ServeSafe, CPR, AED, and First Aid.
Job Search
Ultimately, Roca's goal is to move people through each of these training components with the goal of moving them into long term, unsubsidized employment. To support this work, participants work with Roca's Job Developer. Whenever possible, this employment will build on the skills developed during the training and subsidized employment experiences outlined above. Young people are encouraged to actively engage in the job development process, as Roca believes that this participation is essential to their success.
Click for Details
Following job placement, Roca provides job retention and advancement services for up to 2 years. This support, provided by Youth Workers and our Employment Specialist, is laser-focused on ensuring that participants are not only retaining employment but are continuing to advance their skills and achieving the individual goals that will move them toward economic independence.
Roca will provide ongoing retention and advancement services for a minimum of two years after placement. For the first six months (or until the young person has achieved six months of job retention), these services will be provided by the youth worker, who will see the participant a minimum of two to three times per week (not counting the young person's participation in programming.) Following this six month period, the participant technically graduates from Roca, but continues to receive retention and advancement services from Roca for an additional two years. All retention and advancement services will be focused on ensuring that young people served are not only working but are continuing to advance their skills and achieving their individual goals that will move them towards economic independence.
Click for Details
TRANSITIONAL EMPLOYMENT PROGRAM (TEP) uses real work to teach young people how to show up, follow instruction, and learn skills critical to succeed in the open labor market. Roca operates work crews - contracted through local governments, housing authorities and private companies - in custodial work, property maintenance, painting, and landscaping.
- Under the direct supervision and coaching of a working Crew Supervisor, transitional employees receive real pay (MA minimum wage) for real work. Participants work four days per week, and engage in other required training on the fifth day.
- Of note, Roca is not seeking support for participant wages, but rather is seeking support only for programmatic costs.
Transitional Employment is used for participants who are not ready for work and repeatedly fail at employment. Participants will be assigned to a 5-person work crew, with one crew supervisor, that works on state maintenance and cleaning contracts in the region, including, outdoor cleanups, construction site cleanup and other custodial tasks that can be completed in large groups. All participants holding basic assignment work slots will be paid for four (4) work days per week. Each work day has an actual work time of 6.5 hours not including lunch and transportation to and from the work site. The rate of pay for work slots is MA minimum wage. Participants also engage in a “development day” one (1) day per week, focusing on hard and soft skill development. Participants who are more prepared for employment can skip the basic transitional employment component and move immediately on to more advanced program elements. We plan on most participants spending 90 days in basic transitional employment before moving on to advanced transitional employment.
Advanced Transitional Employment (ATE) are individual and/or work crew placements, which may be partially subsidized at decreasing percentages over 6 months, in businesses and other organizations. Participants will be paid a minimum of $1 above the current MA minimum wage / hour for 32-40 hours per week. Initially, advanced work crews will complete green cleaning, building weatherization and other building maintenance projects in small crews of three workers and one supervisor. Advanced Transitional Employment positions will also include jobs in Roca's green cleaning production business, including all aspects of the business, from production to sales, administration and marketing. We plan on most participants spending 60 days in advanced transitional employment/green jobs training.
Click for Details
Overall Roca Programming Model
Many participants have dropped out of school, have criminal records, and have little work experience. Perhaps more importantly, these young people are not ready, willing or able to engage in traditional work or programming. For these reasons, Roca structured its programming to not only engage participants into educational activities that will promote employment over time, but to balance that with critical skills around emotional regulation and managing their barriers to employment and education. As a result, all Roca services are delivered as part of Roca's larger Intervention Model. This Intervention Model has four key components: 1) relentless outreach; 2) transformational relationships - or intensive case management; 3) stage-based programming; and 4) engaged institutional partnerships. The programs below are all part of the stage-based programming.
Workforce Readiness
Roca has integrated formal Workforce Readiness Criteria (WRC) that must be met for all participants that complete our educational, pre-vocational, and employment programming. Roca has trained staff members dedicated specifically to ensuring that participants meet specific goals within the four major WRC headings: Basic Needs; Workforce Readiness Workshops; Workforce Behaviors & Demonstrated Skill Assessments; and, Concrete Benchmarks. WRC are clearly defined and ensure that participants are both prepared and competitive when they enter employment and educational opportunities outside of Roca. Together, these programs and the transformational relationship provided by the youth worker are a potent combination in bringing about positive behavior and outlook change with the skills necessary to re-engage in the workforce and be economically self-sufficient.
Onsite and off-site, one-on-one and small group Workforce Readiness Programming ensures that participants are fully equipped with the paperwork (ID, resume, childcare vouchers, etc.), knowledge of workplace behavior, and interview/communication skills necessary to find and retain employment. Eight workforce readiness workshops in Basic Financial Literacy, Conflict Management, What to Know About Your CORI, Customer Service, Job Applications, Mock Interviews, Sexual Harassment, and Workforce Communication must each be completed twice, along with a Workforce Readiness Skill Assessment, prior to job search activities or placement.
In addition, a key component of Roca's workforce readiness work described above is the delivery of our life skills curriculum and cognitive behavioral theory. The delivery of these services provides young people with the concrete skills they need to be able to successfully engage in employment.
Finally, young people will work with Youth Workers and CORI counselors to better understand and manage the impact of their criminal history and other key barriers to employment.
Education
Educational programming for young people who dropped out of traditional academic settings is designed to tolerate the considerable comings and goings of young people in and out of class and move them through stages of change until they are able to participate consistently. Roca has designed a flexible educational curriculum suited to the skill levels and needs of young people. For young people who can attend classes with some support, the curriculum is sequential and builds on the prior lessons. For young people who are challenged to participate, the curriculum is stage appropriate, level appropriate, and can be taught in non-sequential sessions. This model allows for everyone to have the ability to access education regardless of where they are in the stages of change or their educational level.
After trying a range of curriculums and teaching methods to support out of school youth, Roca created alternative education programming that is both consistent with Massachusetts State Frameworks for adult education and able to tolerate the considerable comings and goings of young people in and out of class.
Each of the participants arrive at varying literacy levels as well progress at their own pace, however, lesson plans are constructed to meet each of their Individual Learning Plans. Over time, weeks and months, they increase their literacy and math skills and become ready to commit towards doing what it takes to take the HiSet test.
Prevocational Training
Roca provides pre-vocational readiness programming targeted to each young person's ability and readiness to learn including: Custodial Arts, Culinary Arts, Construction, Retail, Customer Service, Landscaping, Introduction to Metal Fabrication, Carpentry, and Basic Electricity.
Training sessions range from drop-in sessions to industry recognized certifications. All young people are afforded the opportunity to try out a variety of available career paths through engagement in short term informal training certifications. These informal sessions are often offered in single sessions or in a short series of sessions and will offer an introduction to more comprehensive training offerings. Each session includes hands-on, project-based problem solving activities, games and mini-lessons aimed at engaging young people who are in contemplation about work or who have difficulty showing up. For example, there are trainings in construction, custodial arts, painting, and basic cooking skills. Trainings continue to be developed and new trainings are targeted to the interests of the participating young people (encouraging more intensive levels of engagement) and the needs of our partner employers.
For those who achieve success and develop interest through these short term training sessions, Roca delivers industry-recognized content (both classroom and on-site construction training) through a comprehensive range of employer-advised curricula in: Property Maintenance/Construction; Custodial Services; Culinary/Hospitality; and Office Administration. Industry-recognized certificates include OSHA General Industry, OSHA Forklift, 8-hour Lead Safe Renovators License, Drivers License, ServeSafe, CPR, AED, and First Aid.
Job Search
Ultimately, Roca's goal is to move people through each of these training components with the goal of moving them into long term, unsubsidized employment. To support this work, participants work with Roca's Job Developer. Whenever possible, this employment will build on the skills developed during the training and subsidized employment experiences outlined above. Young people are encouraged to actively engage in the job development process, as Roca believes that this participation is essential to their success.
Roca's Employment Specialists work one-on-one with enrolled participants to provide guided job search activities with the goal of unsubsidized, permanent job placement in the community. The Employment Specialist/Job Developer simultaneously works with specific employers in the community to teach them about Roca, the population we work with, and any specific information related to a candidate's readiness or experience related to a specific position or employer.
Given that intensive case management and cognitive-behavioral support that is the foundation of our program model, Roca's Employment Specialists work closely with both the participant and the participant's Youth Worker (case manager) in providing job search activities.
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Following job placement, Roca provides job retention and advancement services for up to 2 years. This support, provided by Youth Workers and our Employment Specialist, is laser-focused on ensuring that participants are not only retaining employment but are continuing to advance their skills and achieving the individual goals that will move them toward economic independence.
Roca will provide ongoing retention and advancement services for a minimum of two years after placement. For the first six months (or until the young person has achieved six months of job retention), these services will be provided by the youth worker, who will see the participant a minimum of two to three times per week (not counting the young person's participation in programming.) Following this six month period, the participant technically graduates from Roca, but continues to receive retention and advancement services from Roca for an additional two years. All retention and advancement services will be focused on ensuring that young people served are not only working but are continuing to advance their skills and achieving their individual goals that will move them towards economic independence.
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TRANSITIONAL EMPLOYMENT PROGRAM (TEP) uses real work to teach young people how to show up, follow instruction, and learn skills critical to succeed in the open labor market. Roca operates work crews - contracted through local governments, housing authorities and private companies - in custodial work, property maintenance, painting, and landscaping.
- Under the direct supervision and coaching of a working Crew Supervisor, transitional employees receive real pay (MA minimum wage) for real work. Participants work four days per week, and engage in other required training on the fifth day.
- Of note, Roca is not seeking support for participant wages, but rather is seeking support only for programmatic costs.
Transitional Employment is used for participants who are not ready for work and repeatedly fail at employment. Participants will be assigned to a 5-person work crew, with one crew supervisor, that works on state maintenance and cleaning contracts in the region, including, outdoor cleanups, construction site cleanup and other custodial tasks that can be completed in large groups. All participants holding basic assignment work slots will be paid for four (4) work days per week. Each work day has an actual work time of 6.5 hours not including lunch and transportation to and from the work site. The rate of pay for work slots is MA minimum wage. Participants also engage in a “development day” one (1) day per week, focusing on hard and soft skill development. Participants who are more prepared for employment can skip the basic transitional employment component and move immediately on to more advanced program elements. We plan on most participants spending 90 days in basic transitional employment before moving on to advanced transitional employment.
Advanced Transitional Employment (ATE) are individual and/or work crew placements, which may be partially subsidized at decreasing percentages over 6 months, in businesses and other organizations. Participants will be paid a minimum of $1 above the current MA minimum wage / hour for 32-40 hours per week. Initially, advanced work crews will complete green cleaning, building weatherization and other building maintenance projects in small crews of three workers and one supervisor. Advanced Transitional Employment positions will also include jobs in Roca's green cleaning production business, including all aspects of the business, from production to sales, administration and marketing. We plan on most participants spending 60 days in advanced transitional employment/green jobs training.
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Overall Roca Programming Model
Many participants have dropped out of school, have criminal records, and have little work experience. Perhaps more importantly, these young people are not ready, willing or able to engage in traditional work or programming. For these reasons, Roca structured its programming to not only engage participants into educational activities that will promote employment over time, but to balance that with critical skills around emotional regulation and managing their barriers to employment and education. As a result, all Roca services are delivered as part of Roca's larger Intervention Model. This Intervention Model has four key components: 1) relentless outreach; 2) transformational relationships - or intensive case management; 3) stage-based programming; and 4) engaged institutional partnerships. The programs below are all part of the stage-based programming.
Workforce Readiness
Roca has integrated formal Workforce Readiness Criteria (WRC) that must be met for all participants that complete our educational, pre-vocational, and employment programming. Roca has trained staff members dedicated specifically to ensuring that participants meet specific goals within the four major WRC headings: Basic Needs; Workforce Readiness Workshops; Workforce Behaviors & Demonstrated Skill Assessments; and, Concrete Benchmarks. WRC are clearly defined and ensure that participants are both prepared and competitive when they enter employment and educational opportunities outside of Roca. Together, these programs and the transformational relationship provided by the youth worker are a potent combination in bringing about positive behavior and outlook change with the skills necessary to re-engage in the workforce and be economically self-sufficient.
Onsite and off-site, one-on-one and small group Workforce Readiness Programming ensures that participants are fully equipped with the paperwork (ID, resume, childcare vouchers, etc.), knowledge of workplace behavior, and interview/communication skills necessary to find and retain employment. Eight workforce readiness workshops in Basic Financial Literacy, Conflict Management, What to Know About Your CORI, Customer Service, Job Applications, Mock Interviews, Sexual Harassment, and Workforce Communication must each be completed twice, along with a Workforce Readiness Skill Assessment, prior to job search activities or placement.
In addition, a key component of Roca's workforce readiness work described above is the delivery of our life skills curriculum and cognitive behavioral theory. The delivery of these services provides young people with the concrete skills they need to be able to successfully engage in employment.
Finally, young people will work with Youth Workers and CORI counselors to better understand and manage the impact of their criminal history and other key barriers to employment.
Education
Educational programming for young people who dropped out of traditional academic settings is designed to tolerate the considerable comings and goings of young people in and out of class and move them through stages of change until they are able to participate consistently. Roca has designed a flexible educational curriculum suited to the skill levels and needs of young people. For young people who can attend classes with some support, the curriculum is sequential and builds on the prior lessons. For young people who are challenged to participate, the curriculum is stage appropriate, level appropriate, and can be taught in non-sequential sessions. This model allows for everyone to have the ability to access education regardless of where they are in the stages of change or their educational level.
After trying a range of curriculums and teaching methods to support out of school youth, Roca created alternative education programming that is both consistent with Massachusetts State Frameworks for adult education and able to tolerate the considerable comings and goings of young people in and out of class.
Each of the participants arrive at varying literacy levels as well progress at their own pace, however, lesson plans are constructed to meet each of their Individual Learning Plans. Over time, weeks and months, they increase their literacy and math skills and become ready to commit towards doing what it takes to take the HiSet test.
Prevocational Training
Roca provides pre-vocational readiness programming targeted to each young person's ability and readiness to learn including: Custodial Arts, Culinary Arts, Construction, Retail, Customer Service, Landscaping, Introduction to Metal Fabrication, Carpentry, and Basic Electricity.
Training sessions range from drop-in sessions to industry recognized certifications. All young people are afforded the opportunity to try out a variety of available career paths through engagement in short term informal training certifications. These informal sessions are often offered in single sessions or in a short series of sessions and will offer an introduction to more comprehensive training offerings. Each session includes hands-on, project-based problem solving activities, games and mini-lessons aimed at engaging young people who are in contemplation about work or who have difficulty showing up. For example, there are trainings in construction, custodial arts, painting, and basic cooking skills. Trainings continue to be developed and new trainings are targeted to the interests of the participating young people (encouraging more intensive levels of engagement) and the needs of our partner employers.
For those who achieve success and develop interest through these short term training sessions, Roca delivers industry-recognized content (both classroom and on-site construction training) through a comprehensive range of employer-advised curricula in: Property Maintenance/Construction; Custodial Services; Culinary/Hospitality; and Office Administration. Industry-recognized certificates include OSHA General Industry, OSHA Forklift, 8-hour Lead Safe Renovators License, Drivers License, ServeSafe, CPR, AED, and First Aid.
Job Search
Ultimately, Roca's goal is to move people through each of these training components with the goal of moving them into long term, unsubsidized employment. To support this work, participants work with Roca's Job Developer. Whenever possible, this employment will build on the skills developed during the training and subsidized employment experiences outlined above. Young people are encouraged to actively engage in the job development process, as Roca believes that this participation is essential to their success.
Roca's Employment Specialists work one-on-one with enrolled participants to provide guided job search activities with the goal of unsubsidized, permanent job placement in the community. The Employment Specialist/Job Developer simultaneously works with specific employers in the community to teach them about Roca, the population we work with, and any specific information related to a candidate's readiness or experience related to a specific position or employer.
Given that intensive case management and cognitive-behavioral support that is the foundation of our program model, Roca's Employment Specialists work closely with both the participant and the participant's Youth Worker (case manager) in providing job search activities.
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Following job placement, Roca provides job retention and advancement services for up to 2 years. This support, provided by Youth Workers and our Employment Specialist, is laser-focused on ensuring that participants are not only retaining employment but are continuing to advance their skills and achieving the individual goals that will move them toward economic independence.
Roca will provide ongoing retention and advancement services for a minimum of two years after placement. For the first six months (or until the young person has achieved six months of job retention), these services will be provided by the youth worker, who will see the participant a minimum of two to three times per week (not counting the young person's participation in programming.) Following this six month period, the participant technically graduates from Roca, but continues to receive retention and advancement services from Roca for an additional two years. All retention and advancement services will be focused on ensuring that young people served are not only working but are continuing to advance their skills and achieving their individual goals that will move them towards economic independence.
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Root's Youth Workforce Development Program provides young adults with the opportunity to gain hard and soft life skills that will increase their probability of long-term success in the workforce. Enrolled young adults, called Trainees, are immersed in the culinary arts and food service training, workforce readiness, and social and emotional learning throughout the 14-week program. All program graduates leave the program with 240+ hours of culinary skills training; basic financial literacy training; completion of an externship (four shifts) at a local restaurant or food service business; a professional portfolio, including a resume and references; completion of soft skills workshops on social and cognitive skills, self agency, communication, and confidence (the five critical skills identified for success and which employers expect); two industry-recognized ServSafe Certifications (Food Handler and Allergen Awareness); an earned stipend of up to $600 paid biweekly. Upon completion of the program, all Trainees receive a certificate of graduation.
Root combines hands-on food-service training with job and life skills. Root delivers four 14-week training cycles each year. Youth trainees commit to one four-hour shift, either 9:00 am to 1:00 pm, or 1:00 pm to 5:00 pm, Monday through Friday, five days a week for a total of 240+ training hours. Trainees work with a professional chef, receive one-on-one job coaching, and gain personal finance and workforce readiness skills, all while earning a weekly stipend. The program starts with "back-of-the-house" training. Youth learn about utensils, equipment, setting up a workstation, knife skills, developing taste, and food safety, receiving their ServSafe Food Handler and Allergen Awareness certifications. As the program advances, youth hone bread-making skills, concoct soup stocks, and prepare meats. An additional component is "front-of-the-house" skills training, such as customer service, the roles in a restaurant kitchen, bar and beverage basics, and proper food handling techniques. Beyond food service training, Root's program helps young people develop essential life skills and workforce readiness. Upon graduation, youth receive follow-up advising and case management services for one year.
Root's social enterprises - the Root Cafe, Catering by Root, and HarborPoint event space - all provide further training and employment opportunities for Root graduates. Employment with Root includes 6-to-12 month kitchen production roles, to per-diem event support roles to augment other youth employment, all starting at least $1.00 above minimum wage ($14.50 is the starting hourly wage for Root alumni, and will increase to $16.00 per hour by 2023). Root's social enterprises provide additional skill development, targeted coaching, and leadership opportunities to prepare alumni of our workforce development program for continued professional growth and access to a living wage.
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The Moving Ahead Program is a classroom-based employment readiness program serving adult men and women who have histories of homelessness, mental illness, substance abuse. MAP prioritizes serving individuals who are currently homeless. MAP maintains a very low barrier to entry, requiring only 30 days sobriety, an 8th grade literacy level, a stated intention to find and maintain employment, and a stated commitment to meeting the expectations of the program.
MAP classes are 14 weeks long and operate on a rolling basis throughout the year. Students participate in the classroom Monday-Friday, for a total of 24 hours per week. The curriculum includes self-exploration, stress-management and overall wellness, workplace readiness and relevant skill building, career exploration, basic computer skills, and job search techniques and practices including resumes, cover letters, online databases and applications, interviewing skills and practice, and communicating with employers. Work in the classroom is supplemented by the Employment Services team, which seeks out and manages existing employer partnerships, and connects students with employers and jobs. Students also participate in Studio Shine, a career image program component which prioritizes self-image and professional image, and provides students with clothing they need for interviews and the workplace. Finally, each student works individually with the on-staff counselor, who helps them to identify and reduce barriers to their success in the job market or workplace and help them to ensure stability in their recovery and or other areas of their lives.
The classroom and individual work is supplemented by a variety of other program supports designed to reduce barriers to success and ensure the likelihood of participant completion and job placement. All participants receive 16 weeks of temporary housing in a sober environment, a weekly stipend to pay for essential items, and a MBTA pass to remove any barriers to daily attendance, and breakfast and lunch daily.
This program is not typically offered remotely.
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The First Source Jobs Program provides job search support to job seekers who face barriers to employment. We work with participants individually to identify and address barriers to employment, and to provide training to learn the skills needed to conduct an effective job search. This includes how to conduct online job searches, how to utilize and expand someone's network, resume and cover letter writing training, interview practice/mock interviews, and workplace communication etiquette training.
In addition to one-on-one coaching and support, participants attend the weekly Networking Cafe, a job readiness training and networking event facilitated by First Source staff. The event is a space for job seekers to share their experiences in the job search process, network with other job seekers, friends, neighbors, and employers. Each weekly topic provides opportunities for skill development related to job readiness or career growth. Example workshop topics include: How to find your ideal job; Developing your personal elevator pitch; Resume and cover letter writing; and Interview preparation. Many sessions also include structured networking with HR representatives from local businesses looking to fill open positions. These sessions help participants learn about the skills that are in demand, what companies are hiring, and how to grow their careers. It is also a time for non-native English speakers to practice their language skills in a safe and comfortable environment.
This program is not typically offered remotely.
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The First Source Jobs Program provides supervised job search support to job seekers who face barriers to employment. We work with one-on-one with participants to identify and address barriers to employment, set short and long term career goals, to provide job search assistance, job application assistance, help create resumes and cover letters, job placement, postplacement support, networking assistance, and case management.
Career coaches are available to work with participants in many different languages, including Spanish, Portuguese, Arabic, Hindi/Urdu, and Haitian Creole. While being able to access services in the language that one feels most comfortable is important to our approach, we also work with participants to develop their English and computer skills, as this is an important component for career advancement for many job seekers.
This program is not typically offered remotely.
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Joan Brack Adult Learning Center (JBALC) provides group and one-on-one instruction for low-income adults in the areas of Pre-HiSET/GED and HiSET/GED preparation. The classroom
instruction and curriculum offer individuals the ability to ascertain a HiSET/GED and provides career exploration, workplace math and English, soft skill development/job readiness training and job search assistance.
Participants reach positive outcomes when they earn a HiSET/GED, enter a skills training program,
post-secondary education or get a job. Other positive outcomes include but are not limited to: improving computer and financial literacy, improving math and English, communication skills, better understanding of American workplace, going on a job interview, researching career options, exploring colleges or training programs, finishing a resume and improving interviewing skills.
Located in the Joan Brack Adult Learning Center at SMOC, students have easy access to the benefits of the career center such as resources and referrals to jobs, computer lab access and a series of workshops designed to introduce job search and soft skills topics. Students also have a multitude of other resources provided by SMOC which include counseling, housing and family services.
This program is not offered remotley.
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The Joan Brack Adult Learning Center (JBALC) offers Essential ESL: From Survival to Success. This competency-based curriculum is targeted to English speakers at the high beginner to high intermediate levels. The course provides group and 1:1 instruction. All levels are in the same classroom but engage in different small group activities focused on enhancing different competency areas (i.e. grammar, pronunciation, vocabulary, etc.). There are 4 cycles offered per year (each three months, 9 hours per week); Fall: Finding Success in the US; Winter: Exploring American Culture; Spring: Making Community Connections; Summer: Communicating at Home and Abroad. Throughout each cycle opportunities are provided for career exploration, soft skill development, understanding the job search process and the American workplace.
Participants graduate once they attend and master all four cycles. As students' progress at different rates, all students will demonstrate competency to advance at least one level (i.e. High beginner to Intermediate).
This program is not offered remotely.
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The Green Jobs Academy has a dual mission; provide entry level skills training preparing individuals for in-demand, living wage jobs with a career ladder in the weatherization industry, and to provide flexible,
customized, continuing education training for weatherization and energy efficiency workers to continue to advance in the weatherization industry. The GJA uses a comprehensive model for training and placing under/unemployed individuals in entry-level jobs in the weatherization industry. Additional levels of training are provided that lead to industry certifications allowing workers to climb a career ladder and advance in position and pay.
The Weatherization Installer course consists of 2 weeks of classroom and hands-on training following the US Department of Energy curriculum and the Weatherization Assistance Program standardized training curriculum. The course includes 2 industry certifications for on the job safety and lead renovation. Classes are followed by the opportunity for on-the job training with a potential permanent placement.
This program is not offered remotely.
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The Joan Brack Adult Learning Center offers Basic ESL: Building Up Beginners. The curriculum is targeted to low-beginner and beginner level students. The course provides group and one-on-one instruction. There are four cycles offered per year (each three months, 6 hours per week); Fall: Finding Success in the U.S.; Winter: Exploring American Culture; Spring: Making Community Connections; Summer: Communicating at Home and Abroad. Students can progress within the class from low-beginner to beginner level and ultimately into the Essential ESL class at the high-beginner level when they’ve mastered the material.
This program is not offered remotely.
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- Individual meeting with case manager
- Work history assessment
- Career development plan
- Resume preparation and revision
- Interview practice with feedback
- Job search strategy and assistance
- Completion of employer contact record
This program is not typically offered remotely.
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- Job search/work readiness class in Square One computer lab to search for employment opportunities; networking with class and online
- Completion of career development plan
- Individual career coaching and job search assistance
- Interview practice with feedback
- Job search strategy and assistance
This program is not typically offered remotely.
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The CNA II training program will provide participants with entry-level job skills that allow entry to the health care field and prepare for the Massachusetts state board examination to become a Certified Nurse Aide (CNA) and receive certification in CPR. Students learn to care for residents in long-term care facilities and will practice the following skills: personal patient care, patient rights, lifting and turning patients, safety, infection control, bed, bath and feeding, vital signs, record keeping, mental health care of residents and stress management.
This program is not offered remotely.
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The program starts with One-One intake where we will create a work plan addressing participants' strengths, weaknesses, interests, and plans for employment.
Open Computer/Training- You can search the web for jobs and also improve or learn basic computer skills that will help with gaining employment in today's virtual world.
We will conduct mock interviews with participants and seek different employers to help our participants understand what makes an interview great. This is done virtual, as well as in person.
Our employment in training and job search program is a 14-day course and participants will receive a certificate upon completion.
We host a private job fair for our clients only. We also have a referral we use for our clients to get outfits for interviews.
This program is offered remotely.
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English as a Second Language course (ESL) serves adult learners through Transition English/Academic Prep. English reading, writing, speaking and listening skills are incorporated into a curriculum with topics related to American life skills, culture and activities to support learner goals. This curriculum is designed for a multi-lingual group of English non-speakers who have language proficiency problems. It facilitates in the talking of the language, in its broadest. Their most helpful sense is presented through a series of specific, connective words and concepts that are essential with connective concepts or as the term cognitive awareness expresses, and are most useful in the learning of the English language.
The Health education modules help individuals to increase their jobs opportunities, and able to seek employment in the health care system, as health educators, community health workers, health coaches etc. They can learn new skills, refresh their knowledge, or gain a new experience with these healthcare modules.
Individuals can apply their knowledge in their own work place or able to work in the health care system. For individuals seeking to start a career in healthcare this is a wonderful opportunity. These modules will help to engage individuals in the health field, and to understand basic health topics including cancer education, diabetes prevention, and senior care, among others. Both programs are combined with computer basic literacy classes to help participants to increase their market and the uses of new learning skills and technology.
This program is offered remotely.
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English as a Second Language course (ESL) serves adult learners through Transition English/Academic Prep. English reading, writing, speaking and listening skills are incorporated into a curriculum with topics related to American life skills, culture and activities to support learner goals.
This curriculum is designed for a multi-lingual group of English non-speakers who have language proficiency problems. It facilitates in the talking of the language, in its broadest. Their most helpful sense is presented through a series of specific, connective words and concepts that are essential with connective concepts or as the term cognitive awareness expresses, and are most useful in the learning of the English language.
The Health education modules help individuals to increase their jobs opportunities, and able to seek employment in the health care system, as health educators, community health workers, health coaches etc. They can learn new skills, refresh their knowledge, or gain a new experience with these healthcare modules.
Individuals can apply their knowledge in their own work place or able to work in the health care system. For individuals seeking to start a career in healthcare this is a wonderful opportunity. These modules will help to engage individuals in the health field, and to understand basic health topics including cancer education, diabetes prevention, and senior care, among others. Both programs are combined with computer basic literacy classes to help participants to increase their market and the uses of new learning skills and technology.
This program is offered remotely.
Click for Details
English as a Second Language course (ESL) serves adult learners through Transition English/Academic Prep. English reading, writing, speaking and listening skills are incorporated into a curriculum with topics related to American life skills, culture and activities to support learner goals.
This curriculum is designed for a multi-lingual group of English non-speakers who have language proficiency problems. It facilitates in the talking of the language, in its broadest. Their most helpful sense is presented through a series of specific, connective words and concepts that are essential with connective concepts or as the term cognitive awareness expresses, and are most useful in the learning of the English language.
The Health education modules help individuals to increase their jobs opportunities, and able to seek employment in the health care system, as health educators, community health workers, health coaches etc. They can learn new skills, refresh their knowledge, or gain a new experience with these healthcare modules.
Individuals can apply their knowledge in their own work place or able to work in the health care system. For individuals seeking to start a career in healthcare this is a wonderful opportunity. These modules will help to engage individuals in the health field, and to understand basic health topics including cancer education, diabetes prevention, and senior care, among others. Both programs are combined with computer basic literacy classes to help participants to increase their market and the uses of new learning skills and technology.
This program is offered remotely.