Current Providers

Upon completion of the ESL for Customer Service job training program and entering employment, participants will receive individual job retention services from the BCNC employment specialist for at least one year. Follow-up primarily consists of office visits, but may include emailing, phone calls, text messaging, and workplace visits as needed. At a minimum, contact is weekly for the first month, monthly for the next five months, and every two months thereafter. The goal is to maintain regular contact for two years post-hire.

The ESL for Customer Service job training program improves the employability of unemployed or underemployed low-income adult immigrants with limited English proficiency by providing eight weeks of training in customer service and general workplace skills integrated with ESOL instruction. The training also covers applying to jobs online and successfully interviewing for jobs. Outside of the classroom, participants will have opportunities to visit local employers, learn from guest speakers, and attend small recruiting events. Upon completion of the training, participants will be ready to enter and retain employment as sales associates, cashiers, bank tellers, baristas, food service workers, and a variety of other customer service roles.

The ESL for Customer Service job training program enhances the job readiness of unemployed or underemployed low-income adult immigrants with limited English proficiency through instruction in finding and applying to jobs online, preparing resumes and other application materials, and interviewing for jobs. Participants will also meet weekly with a career counselor and/or the employment specialist to receive one-on-one job placement services.

CCCC’s English as a Second Language (beginner) class offers non-native speakers of English the communication skills needed to confidently express themselves, whether it’s at work or for personal growth. Students in the beginning ESL course will learn basic vocabulary, grammar, pronunciation, listening strategies, reading skills, and writing skills. An ESOL pre-assessment may be required prior to acceptance into this course. Course Objectives/Outcomes: Upon successful completion of this course students will be able to successfully converse in basic English with topics that impact their day to day lives, such as introductions, health visits, job interviews, shopping, asking for directions, and household needs. Instructional Methods: Instructor-led classroom style, one-on-one and group conversations, interactive student activities, and individual work time.

The PACT (Program for Adult College Transition) offers a pathway to college for non-native English speakers and students who have a GED/HiSET or adult diploma. The program allows students to take two courses at CCCC free of cost and receive additional support services and advising to transition to college programs. PACT students enroll in College 101 (COL101)(3 credits): The College Experience, a first year success course, and a computer Applications course (GIT110)(3 credits), which covers use of the personal computer in various business settings. The course utilizes a lab/lecture environment is used to enable students to learn the Windows operating system and Microsoft Office for word processing, spreadsheets, databases, and presentation graphics. Students are introduced to the software and then progress through various challenging assignments, including integrating applications. Basic concepts in Internet usage and email are an integral part of this course. In addition, PACT participants are encouraged to attend workshops that focus on academic planning, career exploration, and financial aid.

Center for New Americans teaches free classes in English for Speakers of Other Languages (ESOL). Classes are offered at three levels of proficiency, ranging from beginner to intermediate to high intermediate. ESOL classes include instruction in civics, navigating U.S. systems, digital literacy, and career preparation. As part of the Center for New Americans’ ESOL program, students meet with an Education & Career Advisor who connects them to community resources, such as healthcare and housing, and also drafts a plan based on the student’s goals. The advisor helps the student to draft a resume, search and apply for jobs, and prepare for job interviews. The Center for New Americans also accompanies students to the Career Center and other workforce partners, such as the Valley Community Development Corporation.

Center for New Americans teaches free classes in English for Speakers of Other Languages (ESOL). Classes are offered at three levels of proficiency, ranging from beginner to intermediate to high intermediate. ESOL classes include instruction in civics, navigating U.S. systems, digital literacy, and career preparation. As part of the Center for New Americans’ ESOL program, students meet with an Education & Career Advisor who connects them to community resources, such as healthcare and housing, and also drafts a plan based on the student’s goals. The advisor helps the student to draft a resume, search and apply for jobs, and prepare for job interviews. The Center for New Americans also accompanies students to the Career Center and other workforce partners, such as the Valley Community Development Corporation.

The goal of the Food Service Job Training Program is to provide all trainees with basic food preparation and cooking skills, kitchen safety, sanitation, and basic job and life skills so that all graduates will be able to compete for and secure entry-level, well-paying jobs in the food service industry. Trainees study to obtain their ServSafe certification. All trainees receive professional development and job placement assistance throughout the training and are followed up with for six months post-placement.

The apprenticeship program is available, by application, to graduates of the Teaching Kitchen course. The apprenticeship is a full-time, paid position working under the direction of the Executive Chef, Kitchen Manager, and Head Cook in the kitchen at Community Servings. The apprentice contributes to the preparation of over 2,000 from-scratch meals each day at Community Servings. These medically tailored meals are delivered to clients living with critical illnesses. The apprentice assists with preparing meats and produce for cooking, the preparation of hot foods in a high-volume kitchen, and the cleaning, sanitizing, and maintenance of commercial kitchen equipment.

Trainees involved in the 12-week Teaching Kitchen Food Service Job Training course take part in Job Search Training throughout the 12 weeks. Job Readiness classes meet weekly and cover the following topics: resume writing, cover letters, thank you letters, interview skills, phone and email etiquette, overview of jobs available in the food service industry, wages and benefits, and online job search. As part of the course, trainees participate in a series of mock interviews and receive individualized coaching about their personal job readiness.

Teaching kitchen staff provide individualized services to the newly employed to help them retain their new employment. These services vary depending on the need of the individual, but can include weekly check-in phone calls and/or emails, communication with employers, site visits to the individual’s workplace, and/or case management to provide support with barriers to job retention.

The 8-week, At Your Service training program, utilizes an innovative model that successfully trains people for careers in Boston’s hospitality industry. The curriculum, derived from the American Hotel and Lodging Association (AHLA), is delivered through a combination of lecture based and online classes. Specific trainings include: • Hospitality and Careers: Professionalism, Safety and Security • Guest Services: Front Desk, Reservationist, PBX Operator, Bell Service Attendant • Rooms Division: Laundry Worker, Public Space Cleaner, Guestroom Attendant • Food and Beverage: Restaurant Server, Banquet Setup, Banquet Server, Bus Person Beyond hard skill training, the program offers seminars to assist participants with Job Readiness and Academic Skills. Some examples of job readiness training include: Conducting a Job Search, Resume Development, Interviewing, Accepting Feedback, Time Management and Problem Solving. During the program, participants also work on increasing their functional academic skills in reading and arithmetic to help them perform better on the job. Examples of areas covered include: money handling skills, taking inventory, measuring skills and reading recipes. Participants attend bi-weekly hotel tours and meet with staff in a wide variety of different hotels to understand the breadth of career options available in this industry. At the end of the course, participants take a final exam for a nationally recognized certificate of completion from the AHLA. Once on the job for 90 days, graduates are also eligible for a nationally industry-recognized credential though AHLA. For those who need more hands-on experience, or may not be ready for direct hire, there is an option to gain more on-the-job training through a paid internship with one of our partner hotels.

The 6- week Commercial Cleaning Training is presented through a combination of on the job training at the CWS facility and a series of classroom lectures. The curriculum includes learning about safety procedures, industry standard techniques, equipment, and products, as well as career options. Individuals will receive hands-on training experience on proper cleaning techniques for office space, classrooms, restrooms and a commercial dining area, as well as an introduction to floor care for those interested. Individuals will also learn the usage of all Green Seal™ certified cleaning products; safe handling of products and understanding of Safety Data Sheets per OSHA standards. Add on training options include Occupational Safety and Health Administrations General Industry Work Safety certification.

In this 6-week training program, job seekers receive a comprehensive education in all of the facets and functions in the food industry through a combination of classroom hours and hands-on job training. Classroom instruction will focus on health and safety standards, inventory management, menu planning, and career pathways. Tasks will include customer service, order taking, utility work, food preparation, line/grill cooking, use of Point of Sale system and kitchen clean up. At the end of the training, students have the opportunity to complete the online ServSafe Food Handlers course and obtain certification administered by the National Restaurant Association.

This 6-week training program provides hands-on work experience with commercial packaging of food-products, navy apparel/equipage, kit production and packaging. These work experiences are paid and provide real commercial contract experience and an introduction to the various career pathways in commercial production, packaging and warehousing. CWS’s most recent partnership is with Mightier, an innovative organization that developed a program of bioresponsive video games to help children learn emotional regulation and deep breathing skills. Mightier will be employing individuals enrolled in the Commercial Production/Packaging program to help assemble, package, and ship their program kits.

All participants in this component work with a Case Manager or Placement Specialist to create an Individualized Placement Service Plan specifically focused on job development and placement. The Individual Service Plan set benchmarks, activities and completion dates. Some examples of tasks listed on this Placement Service Plan include: attend all mock interview sessions, attend all employer tours, apply to at least 12 jobs per month, document all follow up contact with employers, attend job fairs, meet with assigned CWS staff member weekly. Participants are expected to do 10 hours of Job Search per week, which will be a combination of time in the CWS Computer Lab, attending CWS events and activities and networking in the community. Participants track Weekly Job Search Activities through a log that is reviewed weekly in case management meetings.

The Construction program combines classroom lectures with hands-on learning to provide a thorough introduction to construction work. Training topics include hand & power tools, framing, drywall, carpentry, multi-trades components, and solar photo-voltaic systems. Class attendees conclude the training with OHSA 10 and CPR/First Aid certifications.

The Power of Possible program focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers.

CWS offers Job Placement and Retention services to participants who have previously completed one or more of the approved SNAP E&T components. Services provided will be tailored to the individual however will include off-site coaching, regular face-to-face meetings, on-site visits, negotiations with employers, job coaching and problem-solving for issues that arise that can impact job retention.

Mentors and guest presenters teach our participants how to search for a job and develop the tools they need to be successful, including building their resumes, interviewing for jobs, etc. Mobility Mentors also prepare participants for success in college/training programs. We have strong relationships with area community and 4-year colleges, and college preparatory programs. Many of our program participants require remedial (or developmental) course work before entering college, which we help them enroll in. The goal of EMPath’s Job Search Training is to help participants gain an understanding of the best career path for them and to gain the skills, confidence, sense of self and motivation to begin a successful job search.

Mobility Mentors get participants ready for workforce entry, with the goal of getting participants employed in career sectors that provide long-term economic stability. Mentors and guest presenters teach our participants how to search for a job and develop the tools they need to be successful, including building their resumes, interviewing for jobs, etc. MMS also prepare participants for success in college/training programs.

Provides 90 days of individualized support for individuals who have received SNAP Path to Work Services and are employed. Mentor will check in regularly with participant to motivate and help troubleshoot challenges or answer questions.

Our Medical Interpreter Certificate training and job placement program is designed to level the playing field for talented, driven low-income and homeless bilingual women: It is free-of-charge; includes common-sense supports such as on-site childcare, transportation assistance, mentoring, and career coaching; and leads directly into jobs paying $20/hr+ in the fourth fastest growing field in the US.

Upon completion of our Medical Interpreter Certificate Program, our post-graduation supports include: • One-on-one career coaching, job search/application assistance, and direct job placement • Monthly Alumnae Association, exclusive weekly jobs digest, Professional Development Scholarships, continuing education workshops Graduates of our program work with our expert workforce development staff to apply for entry level positions, attend job trainings, enhance professional development, and develop leadership skills.

This course provides students with the theory and entry skills necessary to safely provide basic nursing assistant level care in a long-term care facility or home health care agency. Students learn the role and responsibilities of the nursing assistant and home health aide within the health care team, including patient and residents’ rights, professionalism, communication skills, basic body structure and function, common disorders, rehabilitation and restorative care, infection control and safety, special care concerns, and basic patient care skills, including vital signs. The students will also complete a 6-hour on line Alzheimer’s certification, CPR/AED, First Aid. Upon completion of classroom and skills practice, students participate in a clinical rotation at a skilled nursing facility, under the supervision of a registered nurse. Upon successful completion of this course and successfully passing the MA state nurse aide competency examination, students are prepared to seek entry-level employment as a certified nurse assistant (CNA) and home health aide.

Course provides students with the theory and entry skills necessary to safely provide basic pharmacy technician support in a community pharmacy. Students will become familiar with prescription reading, filling, inventory control, preparing medications for pharmacist to dispense, preparing labels; calculating quantities; and assembling other pharmaceutical therapies, HIPPA, working effectively within a health care team, including patient and residents’ rights, professionalism, communication skills infection control. Upon completion of the program, students may be eligible for a 200-hour internship.

Designed for individuals receiving non-cash SNAP benefits through the MA Department of Transitional Assistance. This High School Credential Preparation Program is designed for the academically needy job seekers, as well as individuals who never successfully completed high school, to continue their education. Program will prepare candidates in the five core areas contained in the Hi-SET exam: Language Arts – Reading, Language Arts – Writing, Mathematics, Science, and Social Studies. Test taking strategies as well as developing good study skills are also emphasized. All students will be assessed in reading comprehension, math, and writing prior to the first class.

The Job Search component is 20 hours per week to include a variety of structured activities. The supported services include: identifying the student’s goals, enhancing their employment skills and supporting their job search strategy. Career guidance is provided to help identify job opportunities, to assist in job search, resume development and interviewing.

This program is a comprehensive job readiness course. Content is geared toward the English communication skills of the client. All four communication skills are addressed in the program (reading, writing, listening, and speaking).

English for Advancement (EFA) is designed to serve individuals on ABE/ESOL waitlists, with low to intermediate English skills, who may be working in lower-wage jobs and have few options for acquiring the education, skills, and credentials needed to move on to higher-paying jobs. The primary program component will be multiple levels of classroom-based VESOL of a fixed duration, designed to lead to participants entering career ladder employment or occupational skills training leading to employment and can be taken in four different locations, Boston, Lynn, Lowell and Lawrence.

The Bridges to College and Careers program (Bridges) is an intensive, 23-week, 460-hour college transition program designed to equip adult learners with the English, math, science, and computer skills needed to enter college and complete a post-secondary certificate or degree. The Bridges model of intensive academic support, which includes ESOL, college-level reading, writing, math, and practical study and technology skills, is designed to help adults close learning gaps much more quickly and efficiently than traditional college developmental education classes. Bridges incorporates weekly one-on-one and group coaching support for all students until they graduate from Bridges, and monthly coaching once they are enrolled in college. Classes include a new dual-enrollment option for Adult Diploma students nearing attainment of their high school diploma, a pre-Bridges English for Academic Success (EAS) class, Bridges to College Pathways in General Studies, Biotechnology, two Information Technology (Healthcare IT) classes, college certificate programs, and programs for students pursuing 2- and 4-year degrees.

Participants work one-on-one with a Career Navigator to set career goals and create an individualized service plan, which may include skills training or adult education through another vendor. Participants receive intensive services to increase their job readiness through individual career coaching, workshops, online skill building, job search strategies, and access to employers, interview clothes, etc. Often participants find an initial “bridge job” to start working ASAP, while building their skills to later find a “goal job” with better pay and career potential. Participants can create an individualized schedule by selecting the services that correspond to their needs and ensure they are engaged in job search or education activities to meet their SNAP participation requirement.

This training program is designed to connect unemployed and underemployed Boston residents to career ladder employment opportunities as Certified Nurse Assistants (CNA) in the long-term care sector. The program equips participants, many of whom are non-native English speakers, with job readiness and customer service skills, English fluency, computer literacy, and geriatric training needed to fill the unmet need for CNAs to serve elderly and frail residents and patients in a variety of settings. There is instruction in a range of subject areas contextualized to employment in the eldercare industry, including: Vocational English for Speakers of Other Languages (VESOL) instruction, medical terminology, computer training, and techniques for engaging and working with frail elders. At end of the training, participants enroll in the four-week American Red Cross CNA Training Certification course designed to build specific competencies and a one-week clinical practicum at a long-term care facility providing hands-on care to elderly residents or patients. At the end of the American Red Cross training, participants are expected to pass all ten tests on the CNA certification exam.

This training program prepares students to pass the National Pharmacy Technician Certification exam and start on a career ladder working in a pharmacy. The program includes a 165-hour internship at CVS, giving students hands-on experience working in a fast-paced pharmacy. In the last week, the program will pay the exam fee for the National Certification exam to become a pharmacy technician, making graduates highly competitive candidates for pharmacy jobs. Ongoing support will be provided throughout the program, and students will benefit from job placement upon graduation.

Secure Jobs is a rapid employment program designed to help clients who are homeless or at risk of being homeless to begin to stabilize their situation through employment. Clients begin with intensive Job Readiness training provided both individually and in small group settings to help clients learn to: design and write resumes and cover letters, prepare reference lists, research employers, build computer skills particularly applicable to job searching, learn interview techniques and prepare follow-up questions for employers, set up a professional email account, complete online applications, and handle telephone screenings by employers. Secure Jobs staff also work with clients to identify other barriers to getting and keeping employment and create step by step action plans to address these. Post placement, clients receive ongoing support and development of professional skills including: problem solving, communication and other soft skills to ensure clients successfully retain their employment. Clients also engage in longer term goal setting to help them move from employment to long term sustainability.

Jewish Vocational Service (JVS) is piloting a new initiative to empower Boston’s refugees to gain economic success. Over the past five years, 3,000 refugees have settled in Boston, and our staff here at JVS has helped half of them find their first job in the United States. What has been missing is the opportunity for these refugees to take the next step and advance in career ladders and find higher-wage jobs. JVS is building refugee access to skills, jobs & careers by reaching out to resettled refugees. We pair them with a Career Navigator who will help them identify career goals—including better employment, re-credentialing assistance, and job training—and support them to success. Navigators help them enroll in existing high quality education, training and employment services delivered by JVS and other agencies. To meet the full range of refugees’ service needs, JVS will expand capacity to provide short-term trainings and specialized re-credentialing assistance. Refugees will work one-on-one with a Career Navigator to develop career plans, with at least 80% entering job training, enrolling in college, or achieving a job upgrade. This level of impact will allow us to solve the challenge of refugees “stuck at the bottom”.

This 4-8 week VTP program combines vocational English language instruction with intensive, industry-specific skills, fully contextualized to specific jobs and developed in consultation with the VTP employer partners. 6 training cycles are offered a year. Training includes internships at hospitality and food service employer partner sites, and employer-led presentations and workshops in bank telling where industry regulations prohibit internships.Employers are actively engaged with development of trainings as well as the job placement process. Most trainings are held in Greater Boston area.

English for Advancement (EFA) is designed to serve individuals on ABE/ESOL waitlists, with low to intermediate English skills, who may be working in lower-wage jobs and have few options for acquiring the education, skills, and credentials needed to move on to higher-paying jobs. The primary program component will be multiple levels of classroom-based VESOL of a fixed duration, designed to lead to participants entering career ladder employment or occupational skills training leading to employment and can be taken in four different locations, Boston, Lynn, Lowell and Lawrence.

The English for Speakers of Other Languages classes strengthen the verbal, written, and comprehension skills for people most in need, raising confidence and employability in jobs and careers that allow for upward mobility. Job Readiness and Soft Skills modules are incorporated into the ESL for work curriculum such as Goal Setting, Resume and Cover Letter Writing, Interview Skills and Etiquette, Conflict Resolution/Managing Conflict, Communication in the Workplace, Customer Service Skills, Workplace & Computer Ethics, Personal Presentation, Time Management, and Job Search: Resources, Networks, and Market Analysis (Part-Time).

Students receive 7 weeks of job readiness and job specific group instruction for an entry level job in Finance, particularly as a Bank Teller. They will receive skills training in banking which will include: Customer Service, Role of Bilingual Bank Teller, Banking Products and Sales, Introduction to Sales, Cash Handling, Counterfeit Currency, Checks and Check Handling, Check Holds, Compliance Regulations, Financial Vocabulary, Safety and Security, and Building Relationships. In the soft skills component, the classes include, but are not limited to: Resume Writing, Cover Letters, Interviewing, Communication, Time Management, Life Balance, Career Exploration, Customer Service, Work Values, Coping with Stress, Job Fairs, Financial Education, and Group Coaching.

This program is one course that runs over two semesters (Sept. – Dec. 2018) (Jan. – May 2019). The first semester will be focused on ESOL contextualized in preparation for the Parapro test, and job readiness classes. Classes will include English writing and speaking, math, reading, practice tests as well as resume and cover letter writing, interviewing skills, time management, communication, etc. During the 2nd semester students will be in paid internships 3 days a week for 5 hours a day, a college class, employment coaching, test prep review and some job search. Participants earn 3 college credits through NECC upon completion of this course. Classes will be Monday – Friday from 9:00 am – 2:00 pm.

We offer a 135 hour training over the course of 16 weeks for Information Technology. This is a collaboration with Lawrence Vocational School, MassHire, and Lawrence Partnership. This will prepare students for an entry level job in the field as well as to pass the A+ Certification which is industry recognized. The classes will be comprised of both job readiness and information technology specific skills training. There will be childcare provided on site.

Students that have not obtained a job at completion of the Bank Teller, Para-Educator or IT programs will be enrolled in Job Search. This will meet at least 1x a week in both individual and group formats. During this time we will work with the students on making a job search plan, applying for jobs online, interviewing and updating their resume.

Students that have obtained employment from one of our training programs will be coached on job retention. This will include how to talk to your supervisor, conflict resolution, time management and goal setting.

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

This training provides individuals with instruction in pre-trip, airbrakes, maneuvers, and road driving in preparation for the CDL Class B written and road test. Participants receive instruction necessary to pass their written permit testing for General Knowledge and Airbrakes exams and have the opportunity to take up to three road tests free of charge during the course. Local employer partners provide presentations on positions available in their organizations, including the City of Worcester Department of Public Works and Parks.

The EKG & Phlebotomy Training program is an upcoming program. EKG Technicians perform cardiac diagnostic tests on patients in healthcare settings and Phlebotomists are responsible for drawing blood from patients for tests, transfusions, donations and research. Both of these health professionals are in demand in a number of healthcare settings including hospitals, physicians’ offices, rehabilitation centers and clinical laboratories. The instruction for this program is provided through a subcontract with the Fieldstone School and is connected with several employer partners. Students learn a variety of techniques, such as drawing blood from veins, or performing heel or finger sticks. Students complete approximately 100 live draws during class and complete approximately 200-300 live draws during their three clinical weeks. After training, graduates benefit from flexible schedules, competitive salaries, and great employment benefits. These skills are in high demand in a number of health care settings, including hospital specialty departments, physicians’ offices, cardiac rehabilitation centers or clinical laboratories, and health maintenance organizations or clinics.

The Medical Administrative Assistant training program is designed to prepare individuals for entry level healthcare employment as medical administrative assistants, medical receptionists, medical secretaries and/or patient access representatives. The course includes classroom instruction, hands-on lab work, CPR certification, soft skills training, and an externship experiential learning assignment. Student will learn patient registration, medical terminology, typical medical policies, patient finance, guest relations, medical roles and responsibilities, how to handle medical emergencies, HIPAA compliance and medical records. Students will also receive instruction in Microcomputer Applications. All equipment, books, and study materials are provided to students. Participants are also provided with job search assistance and case management during and following training. After training, graduates will be well prepared for employment as medical administrative assistants, medical receptionists, medical secretaries and/or patient access representatives. These skills are in high demand in a number of health care settings, including hospitals and health systems, physicians’ offices, clinics, long-term care facilities, surgery centers, ambulatory surgery centers, rehabilitation centers, and other types of healthcare areas. Wages for these positions in Central Massachusetts average $34,000 to $47,000 per year. These credentials are seen as “stackable” credentials offering individuals with experience as home health aides or certified nursing assistants an opportunity to advance their careers.

The Links Transition to College program at MCC is a comprehensive transition to college program that provides its target population of non-traditional learners with the academic, college-going and life skills necessary to attend a college degree or certificate program, and establish a career path. In addition to the coursework, the program includes intensive case management, monthly academic updates, and ongoing advising to ensure that each student develops and completes an Individualized Education and Career Plan; use of a cohort model whereby students complete core classes together, which creates a community of learners who are supportive of one another; and connection to MCC academic and financial aid advisors to ensure a positive, seamless transition to college certificate and degree programs. Designed to meet the needs of adult and non-traditional students who have attended ESE adult education programs, the Links Program offers week-day classes with a schedule that is planned so that students are only required to be on campus two days per week. The courses provided to the students are the same developmental math and writing classes, and the same Interdisciplinary seminars, First Year Experience and Career Exploration, as those taught mainstream at MCC. Currently the program is being offered on the Bedford Campus and will be expanding to offer classes at the downtown Lowell campus later in the academic year.

Mujeres Unidas Avanzando (MUA) offers English for Speakers of Other Languages (ESOL) serving low-income Latina women. Content includes: Transition English/Academic Prep. English, the four modes of communication (reading, writing, speaking and listening skills) which are incorporated into a curriculum with topics related to civics and activities geared to support learner goals of college, employment for the first time, and advanced employment, as they assume next steps after completion of MUA’s program.

The Hi-SET program will prepare students to take the five online subject exams to obtain their High School Equivalency. Students will have the option to enroll in a second course, such as the career skills class, English for Speakers of Other Languages (ESOL), and computers. The goal of the project is to provide low-income Latinas who have dropped out of school, the coursework and training to pass the HiSET, develop computer skills, and assume next steps — be it employment, college, or job training.

Two levels of computer training — beginning and intermediate/advanced — to teach students Internet navigation and Microsoft Office. Through completion of the course students will gain the ability to respond to online job applications, gain a mastery of Microsoft Office, and be better prepared to continue their career path to college, a full time job, job training or whatever their career goals might be.

75-hour training for students to train as Home Health Aides (HHAs); this includes placement with one of MUA’s job partners-Touched by An Angel or Guardian Health Care. At MUA, the objectives of our bilingual Feels Like Home (HHA) program are to train women to: • Describe the role of the home health aide; outline the responsibilities involved in caring for homebound patients; and differentiate the home health aide's role from other care providers. • Explain how to create a safe environment for the home health aide and the patient by identifying and describing OSHA regulations and other safe care requirements. • Identify and describe proper communication skills with patients, families, other healthcare providers, and insurance companies. • Describe typical duties and care responsibilities for patients of all ages and levels of health, with a focus on identifying issues and care concerns for specific populations. • Identify credible sources of dietary information and describe how to plan, purchase, store, and serve food to patients with different dietary restrictions and health concerns. • Identify and describe specific care regimens performed by the certified nursing assistant and home health aide. • Identify and describe exercises designed to help patients gain and maintain strength and flexibility. • Explain how to take and record vital signs and collect bodily specimens for testing. Enrollees will receive career and educational counseling and planning; social service referrals such as assistance with obtaining food, housing, and clothing; and free, onsite child care at MUA. Touched by An Angel and Guardian Healthcare are partners of Peak Medical Academy and MUA to place HHAs throughout the Boston area.

NECAT delivers an engaging curriculum that teaches culinary theory, nutrition, knife skills, food safety and sanitation, and advanced cooking and baking techniques. Students also study for and take the industry-required ServSafe Manager exam. Students who achieve the minimum performance and attendance requirements graduate with a Culinary Arts certificate.

Ten hours per week is dedicated to coaching students through career exploration, the job search process, resume writing and interviewing, and identifying employment opportunities well-suited for their needs, interests, and abilities. Students complete culinary stages (working a shift as a form of interview) with at least three different employers, and work at many different catering and community events during their time in the program. The goal is for them to add relevant experience to their resumes, network with potential employers, and gain first-hand knowledge of different work environments before selecting their permanent jobs. We also provide extensive job readiness and life skills training in the areas of conflict resolution, teamwork, accountability, and more, as well as access to wrap-around social services and community resources, to ensure students are ready to begin work upon the completion of our program.

Upon program completion, NECAT’s career services director tracks job retention of employed graduates at the 30, 60, 90 and 180-day marks. If, for some reason, a graduate is struggling in their job or leaves their job, we also help them secure a new position. We conduct biweekly phone calls with both the graduates and employers to solicit feedback from both sides. Job retention is an indicator that we use to measure the effectiveness of our program and to ensure individual success for our graduates.

The overarching goal of One Family’s Credential to Career (C2C) program is to help low-income parents identify pathways into family-sustaining careers that will break the cycle of poverty. To achieve that end, C2C is designed a program to help participants determine what careers to pursue, where to obtain any necessary credentials and, if needed, how to finance education or training. At the end of the program, each participant has created a detailed and actionable plan to enter a career that can support their family. Content is delivered in two major phases (Career Exploration and Career Planning), and within each phase are three main topics - What Career?, What Credential?, What School?, and How to Pay, How to Start, How to Succeed, respectively.

This program offers three levels of Adult Basic Education (ABE). Classes focus on the development of reading, writing, math, science, social studies, and computer literacy skills. Job readiness and soft skills modules are also incorporated into the curriculum. Topics include: resume and cover letter writing, interview skills, communication skills, and workplace etiquette.

Two levels of English for Speakers of Other Languages (ESOL) – Student Performance Levels (SPL) 4/5 and 6/7. Students learn grammar, civics, math and speaking skills.

CPHP is a 12-week, full-time job readiness training program emphasizing academics, communication, computers, and employment skills. Participants spend 12 weeks in health care training focusing on soft skills, communication, business writing and professionalism, introduction to working in health care, customer service skills, work readiness skills, and computer skills. Graduates of the program gain access to employment opportunities and receive referrals to Brigham and Women’s Hospital, Tufts Health Plan, Boston Medical Center, and the PCWD training track.

A 5-week, part-time workshop series focusing on work readiness skills, including interviewing, resume writing, computer skills, and communication. Graduates obtain positions with our employer partners or additional skills through PCWD or CPHP.

The program consists of 6 weeks of classroom training including training in Malden at the Academy of Health Care and 1 week of clinical rotation at Spaulding Rehabilitation Hospital. Upon completion graduates are placed into CNA position within the Spaulding Rehabilitation system.

Provide Home Health Aid services focused on the literacy and workplace basic skills training needed to gain employment in the Health Care field. Curriculum is developed by the College/Nursing department. The College will employ multiple methods to increase outreach and ensure retention. We will emphasize educational needs of each learner, and involvement of job readiness at every stage of the process that will be incorporated into the program in order to guarantee that the learners will continue to study until they have met their educational and career goals.

This free 120 hour course provides students with the necessary theory and entry-level skills to safely provide basic nursing assistant care in long-term care facilities, acute care facilities or home health care agencies. This program provides tuition, textbooks, supplies, voucher for childcare, free gas pass, participation in the BOUNCE program. Upon successful completion of this course students will be eligible to take the MA Certified nurse assistant exam.

Roca services are delivered as part of Roca’s larger Intervention Model. This program is designed for young people of different educational backgrounds and progresses at a rate that works for them. The program is taught in non-sequential sessions or builds up based on what different participants of the program need.

Roca began to structure its programming to not only engage participants into vocational fields but will teach them the basic skills that are needed for furthering vocational training. Roca’s Intervention Model has four key components: 1) relentless outreach; 2) transformational relationships – or intensive case management; 3) stage based programming; and 4) engaged institutional partnerships. As part of this programming, Roca offers on- and off-site paid work experience and on-the-job skills training in commercial cleaning, landscape maintenance, building maintenance, and interior painting.

Roca provides pre-vocational readiness programming targeted to each young person’s ability and readiness to learn including: Custodial Arts, Culinary Arts, Construction, Retail, Customer Service, Cosmetology/Barbering, Introduction to Precision Machining, Introduction to Metal Fabrication, Carpentry, Basic Electricity and Financial Literacy.

Roca’s integration of employment readiness and pre-vocational training into the alternative adult education program is focused on helping young people acquire the basic knowledge and skills that are prerequisites to successful employment. Job Readiness Training will address all aspects of preparing for unsubsidized employment, from workplace communications to preparing for job interviews.

Roca’s goal is to move people through each training component with the goal of moving them into long term, unsubsidized employment. To support this work, participants work with Roca’s Job Developer. Roca’s Employment Specialists work one-on-one with enrolled participants to provide guided job search activities with the goal of unsubsidized, permanent job placement in the community.

Following job placement, Roca provides job retention and advancement services for up to 2 years. This support, provided by Youth Workers and our Employment Specialist, is laser-focused on ensuring that participants are not only retaining employment but are continuing to advance their skills and achieving the individual goals that will move them toward economic independence. Roca will provide ongoing retention and advancement services for a minimum of two years after placement. For the first six months (or until the young person has achieved six months of job retention), these services will be provided by the youth worker, who will see the participant a minimum of two to three times per week (not counting the young person’s participation in programming.) Following this six month period, the participant technically graduates from Roca, but continues to receive retention and advancement services from Roca for an additional two years.

Roca services are delivered as part of Roca’s larger Intervention Model. This program is designed for young people of different educational backgrounds and progresses at a rate that works for them. The program is taught in non-sequential sessions or builds up based on what different participants of the program need.

This program teaches participants the basic skills that are needed for furthering vocational training. As part of this programming, Roca offers on- and off-site paid work experience and on-the-job skills training in commercial cleaning, landscape maintenance, building maintenance, and interior painting.

Roca provides pre-vocational readiness programming targeted to each young person’s ability and readiness to learn including: Custodial Arts, Culinary Arts, Construction, Retail, Customer Service, Cosmetology/Barbering, Introduction to Precision Machining, Introduction to Metal Fabrication, Carpentry, Basic Electricity and Financial Literacy.

Roca’s integration of employment readiness and pre-vocational training into the alternative adult education program is focused on helping young people acquire the basic knowledge and skills that are prerequisites to successful employment. Job Readiness Training will address all aspects of preparing for unsubsidized employment, from workplace communications to preparing for job interviews.

Roca’s goal is to move people through each training component with the goal of moving them into long term, unsubsidized employment. To support this work, participants work with Roca’s Job Developer. Roca’s Employment Specialists work one-on-one with enrolled participants to provide guided job search activities with the goal of unsubsidized, permanent job placement in the community.

Following job placement, Roca provides job retention and advancement services for up to 2 years. This support, provided by Youth Workers and our Employment Specialist, is laser-focused on ensuring that participants are not only retaining employment but are continuing to advance their skills and achieving the individual goals that will move them toward economic independence.

Roca services are delivered as part of Roca’s larger Intervention Model. This program is designed for young people of different educational backgrounds and progresses at a rate that works for them. The program is taught in non-sequential sessions or builds up based on what different participants of the program need.