The BEEMS Program trains participants for a career as a maintenance technician/engineer. Students learn the fundamentals of carpentry, plumbing, painting, electricity, and power and grounds equipment. Participants will also work on English, math, and computer skills as well as a “green” curriculum on energy efficiency and weatherization.

Students spend 17 weeks with approximately 1 hour in the classroom and 3 to 4 hours learning hands-on from a master technician or engineer. They then are placed in a 5-week internship.

Students receive job readiness training throughout the course, and they receive job placement assistance and ongoing retention support following graduation.

Offered remotely

The CBF Program prepares students for a successful career in retail banking. Students will spend 8 weeks in the classroom learning banking regulations and security, business English language skills contextualized for banking, computer skills, customer service and sales techniques including cross sales, and more.

During the classroom time, major banks will provide presentations and teach modules. Following the classroom work, students will spend 4 weeks training job readiness, taking part in mock interviews with bank partner employers, and performing job searches with assistance from CBF.

Offered remotely

The Student Services Specialist works with graduates of AACA’s programs to ensure that they are equipped with the support to excel in their new career. The Specialist checks in regularly with graduates during the 24-months following graduation and works with the graduate to address any issues that may endanger retention of their job. This may include immigration issues, housing issues, tax preparation help, and other social services. When necessary, the Specialist will refer the graduate to an appropriate partner or available service to deal with issues not serviced in-house. For example, AACA currently partners extensively with Tufts Medical Center. When a graduate has issues with health insurance, AACA refers the student to a specialist at Tufts that can assist the graduate with insurance enrollment and other problems.

AACA's Next STEP program consists of levels 6 to 10 of our ESOL classes. However, unlike levels 1 to 5, which are geared towards beginners, Next STEP has the stated focus of helping students get into college or job training. Due to this, Next STEP also has wraparound support services including career counseling, which may include resume help and mock interview training, and job search assistance.

Offered remotely

The Breaktime Corps is a 30-week transitional employment and job training program. Here is what participants get from this experience: 

• $9,320-$13,480 in wages 
• $2,600 in Matched Savings Support 
• 520-780 of purposeful, skill-building on-the-job training at a local food pantry, soup kitchen, community health program, or another nonprofit 
• 52-130 hours of job search support, job readiness coaching, and financial counseling 

Our program aims to support motivated, passionate young people (ages 18-24) who are working to transition out of homeless. The on-the-job training experience at Breaktime is not only aimed at launching careers, but it also promotes the overall social and emotional development of every one of our associates. 

This program is offered remotely.

1. Participants will have one on one with a case manager to go over a plan for them. This will include an assessments of their budget, what skills they have and would like to improve in, what type of work they are interested in etc. 

2. Catholic Charites in Leominster has partnered with Fidelity Bank and North Central Chamber of Commerce to set up weekly meeting with participants that need assistance with cover letter, resume and interview techniques. These volunteers will also help them establish an account at a local banks. 

3. Participants will work with the case manager to look for a job. Catholic Charities works closely with Savvy Staffing Solutions, Westaff, Remedy Intelligent Staffing, and Patriot Staffing Solutions for jobs. Case manager will help them schedule the interview and prepare for such interview. These agencies have helped many individuals find permanent work. Also Catholic Charities has a collaboration with Mount Wachusett for participant that would like to further their education at little or no cost. 

4. Participant and case manager will go to the Clothing Closet located within the Leominster office and pick out style clothes for upcoming interviews at no cost. Participants will have a one on one mock interview, with their new clothes before there interview day to let out any anxiety or answer any other questions they might have. 

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The goal the Teaching Kitchen is to provide all trainees with basic food preparation and cooking skills, kitchen safety and sanitation practices, and basic job readiness and life skills so that all graduates will be able to compete for and secure entry level, well-paying jobs in the food service industry. Trainees study to obtain ServSafe Food Handler certification, with those scoring above 85% having the option to take the test for ServSafe Manager Certification. All trainees receive professional development and job placement assistance throughout the training and for one year post-placement with comprehensive case management throughout service period. List of program components:

Program Introduction - Overview of the program, distribution of course materials (notebooks, textbook), discussion of curriculum and goals. Review of program requirements.

Nutrition - Presentation of the food pyramid and recommended daily servings. Discussion of nutrients, healthy and special diets (showing examples from Community Servings’ kitchen), label-reading.

Introduction to the Commercial Kitchen - Practical identification of large equipment, utensils and hand tools, trainees become familiar with parts of the knife and how to handle.

Measuring & Math - Overview of vocabulary and measuring tools, equivalents, weights and measures. Practice of how to find recipes and change quantities for formulas.

Kitchen Management - Review of all components of kitchen management: ordering, rotation, stock and storage.

Safety and Sanitation - ServSafe Certification Course is taught in the classroom setting. Trainees take official certification exam at the end of the program.

Vocabulary and Kitchen Concepts - Discussion of textbook material, handouts, worksheets and testing for each unit of kitchen work.

Kitchen Modules 1& 2: Savory Foods, Sweets and Breads - Demonstration of techniques, preparation, cooking and baking methods, understanding roles of ingredients, tasting, identification of foods, vocabulary and use of ingredients in recipes or formulas.

Kitchen Module 3: Community Servings Production - Trainees assist in meal preparation and shadow employees in four kitchen stations to learn the duties of each: utility room, receiving and storage, operation of equipment, and packing and labeling.

Kitchen Module 4: Guest Chef Demonstration - Each training session hosts guest instructors from Boston’s food-service community who rotate and provide specialized instruction to our trainees. Past guest chefs include the Executive Chef from the Capital Grille and the Executive Chef from the Langham Hotel.

Kitchen Module 5: Field Trips - As a group, trainees visit a commissary, hotel kitchen, food supply warehouse, or restaurant kitchen. Examples include Upstairs on the Square and the Harvard University Commissary.

On-Site Internship - Trainees spend 120 hours over the 12-week period working on-site in our kitchen on a variety of tasks related to that week’s learning module and daily operations.

Training Program Graduation - Community Servings’ holds a graduation event, inviting family members, friends and support networks to celebrate each trainee’s graduation. Trainees cater the event to showcase their skills. Certificates and graduation gifts are awarded.

The apprenticeship program is available, by application, to graduates of the Teaching Kitchen course. The apprenticeship is a full-time, paid position working under the direction of the Executive Chef, Kitchen Manager, and Head Cook in the kitchen at Community Servings. The apprentice contributes to the preparation of over 2,000 from-scratch meals each day at Community Servings. These medically tailored meals are delivered to clients living with critical illnesses. The apprentice assists with preparing meats and produce for cooking, the preparation of hot foods in a high-volume kitchen, and the cleaning, sanitizing, and maintenance of commercial kitchen equipment. 

The job search component is available to current participants and recent graduates of the Teaching Kitchen Skills Training program and internship. This program includes resume and cover letter writing, online job search and application training and support, mock interviews, and one-on-one job coaching and case management designed to overcome barriers to employment. Teaching Kitchen program staff will also assist in preparing for interviews and supporting job search experience until employment is secured.

This program may be offered remotely.

Job retention services are provided exclusively to graduates of the Teaching Kitchen skills training component. Teaching Kitchen staff provide individualized services to the newly employed. These services vary depending on the need of the individual, but can include weekly check-in phone calls and/or emails, communication with employers, site visits to the individual’s workplace, and/or case management to provide support with barriers to job retention.

This program may be offered remotely.

Day 1- Introduction and Servsafe, part 1 and 2

- Welcome, introductions, overview of course structure, content, schedule, and learning objectives

- Intro of how to use Zoom or other online learning platform

- Introduction to Servsafe certification procedures

- Parts 1 and 2 of Servsafe study guide: “Food Safety is Important” and “Good Personal Hygiene” 

Day 2- Servsafe, part 3 and Intro to Food Industry Employers

- Discussion: types of food service employers and types of work available (currently and in non-covid times)

- Factors to consider when considering employment settings: CORI- friendly, wages, commute, etc

- Servsafe study guide: “Controlling Time and Temperature:

Day 3- Servsafe, part 4 and Intro to Food Industry Roles

- Types of food service roles, review of job descriptions, and basic training on use of Indeed.com for job search

- Servsafe study guide: “Preventing Cross Contamination”

Day 4- Servsafe, part 5 and Introduction to Customer Service

- Servsafe study guide: “Cleaning and Sanitizing”

- Customer Service workshop including role plays and discussion

Day 5- Servsafe Allergen Awareness and Servsafe Food Handler review

- Servsafe Allergen Awareness 

Overall review (quiz game?) of Servsafe materials and prep for certification exam

- Test taking tips

Day 6- Servsafe Food Handler online course and certification exam

- 1 hour of set-up and log-in support and lots of encouragement!

- The remainder of the day instructor will be available on-call for any student needs that arise

This is a virtual program- student must have internet access and a laptop or other device appropriate for online learning and testing.

The apprenticeship program is available by application to graduates of the Teaching Kitchen Food Service Job Training Program. The Teaching Kitchen Apprentice is a full-time, paid position under the direction of the Executive Chef and Head Cook in the kitchen at Community Servings. The apprentice contributes to the preparation of over 2,600 from-scratch meals each day at Community Servings. These medically tailored meals are delivered to clients living with critical illnesses. The apprentice assists with preparing meats, produce and hot foods in a high-volume kitchen, and the cleaning, sanitizing, and maintenance of commercial kitchen equipment. The ultimate goal of the apprenticeship is to allow continued in-house support to motivated trainees, and provide a venue for continued refinement of skillset learned in the Teaching Kitchen program. 

Our 6-week Hotel and Hospitality training, At Your Service, is an adaptation of the innovative American Hotel and Lodging Association's nationally accredited curriculum and certification. Specific trainings include: Hospitality and Careers; Guest Services; Room Division; Food and Beverage Service. Job seekers will also attend regular hotel tours, informational interviews with various hospitality professionals as well as sit for an AHLA national accredited certification exam. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers.

This program may be offered remotely.

The Commercial Cleaning Training combines classroom lectures with on-the-job training at the CWS facility. The classroom curriculum includes learning about safety procedures, industry standard techniques, equipment, products and career options. Additionally, individuals will receive hands-on training experience on proper cleaning techniques for the office space, classrooms, restrooms and a commercial dining area; as well as an introduction to floor care. Job seekers will have the additional opportunity to obtain their Occupational Safety and Health Administration (OSHA) General Industry Work Safety certification. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills.

Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers.

This program may be offered remotely.

In this 6-week training program, job seekers receive a comprehensive education in all of the facets and functions in the food industry through a combination of classroom hours and hands-on job training. Classroom instruction will focus on health and safety standards, inventory management, menu planning, and career pathways. Tasks will include customer service, order taking, utility work, food preparation, line/grill cooking, use of Point of Sale system and kitchen clean up. At the end of the training, students have the opportunity to complete the online ServSafe Food Handlers course and obtain certification administered by the National Restaurant Association. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers.

This program may be offered remotely.

This 6-week training program provides hands-on work experience with commercial packaging of food-products, navy apparel/equipage, kit production and packaging. These work experiences are paid and provide real commercial contract experience and an introduction to the various career pathways in commercial production, packaging and warehousing. CWS's most recent partnership is with Mightier, an innovative organization that developed a program of bioresponsive video games to help children learn emotional regulation and deep breathing skills. Mightier will be employing individuals enrolled in the Commercial Production/Packaging program to help assemble, package, and ship their program kits. Job seekers will have the additional opportunity to obtain their Occupational Safety and Health Administration (OSHA) General Industry Work Safety certification. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers.

This program may be offered remotely.

All participants in this component work with a Case Manager or Placement Specialist to create an Individualized Placement Service Plan specifically focused on job development and placement. The Individual Service Plan set benchmarks, activities and completion dates. Some examples of tasks listed on this Placement Service Plan include: attend all mock interview sessions, attend all employer tours, apply to at least 12 jobs per month, document all follow up contact with employers, attend job fairs, meet with assigned Community Work Services (CWS) staff member weekly. 

Participants are expected to do 10 hours of Job Search per week, which will be a combination of time in the CWS Computer Lab, attending CWS events and activities and networking in the community. Participants track weekly job search activities through a log that is reviewed weekly in case management meetings. 

The Construction program combines classroom lectures with hands-on learning to provide a thorough introduction to construction work. Training topics include hand & power tools, framing, drywall, carpentry, multi-trades components, and solar photo-voltaic systems. Class attendees conclude the training with OSHA 10 and CPR/First Aid certifications. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with

co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers.

This program may be offered remotely.

Community Work Services (CWS) proposes to offer Job Placement and Retention services to participants who have previously completed one or more of the approved SNAP E&T components. Services provided will be tailored to the individual however will include off-site coaching, regular face-to-face meetings, on-site visits, negotiations with employers, job coaching and problem-solving for issues that arise that can impact job retention. 

This program may be offered remotely.

The Job Readiness program focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills.  Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers. During the pandemic the program is offered virtually.

Our approach to employment, career development is to assist participants in identifying career paths that lead to economic mobility and then set goals to achieve the education, supports, and stability to attain and sustain employment. Mobility Mentors (MMs) get participants ready for workforce entry, with the goal of getting participants employed in career sectors that provide long-term economic stability. Mentors and guest presenters teach our participants how to search for a job and develop the tools they need to be successful, including building their resumes, interviewing for jobs, etc. MMs also prepare participants for success in college/training programs. We have strong relationships with area community and 4-year colleges, and college preparatory programs. Many of our program participants require remedial (or developmental) course work before entering college, which we help them enroll in. EMPath's students are non-traditional, majority of them single mothers. It has been our experience that programs solely focused on educational attainment without addressing the other important and complex aspects of a non-traditional student's life are not successful. Assessing participants' needs across the five key life domains of the Bridge helps us to better support non-traditional students in addressing issues that may otherwise serve as barriers to educational success.

This program may be offered remotely.

Our approach to employment, career development is to assist participants in identifying career paths that lead to economic mobility and then set goals to achieve the education, supports, and stability to attain and sustain employment. Mobility Mentors get participants ready for workforce entry, with the goal of getting participants employed in career sectors that provide long-term economic stability. Mentors and guest presenters teach our participants how to search for a job and develop the tools they need to be successful, including building their resumes, interviewing for jobs, etc. Mobility Mentors also prepare participants for success in college/training programs. We have strong relationships with area community and 4-year colleges, and college preparatory programs. Many of our program participants require remedial (or developmental) course work before entering college, which we help them enroll in. Assessing participants’ needs across the five key life domains of the Bridge helps us to better support non-traditional students in addressing issues that may otherwise serve as barriers to educational success. 

This program may be offered remotely. 

Provides 90 days of individualized support for individuals who have received SNAP Path to Work Services and are employed. Mentor will check in regularly with participant to motivate and help troubleshoot challenges or answer questions.

This program is offered remotely.

Our Medical Interpreter Certificate training and job placement program is designed to level the playing field for talented, driven low-income and homeless bilingual women. It is free-of-charge; includes common-sense supports such as onsite childcare, transportation assistance, mentoring, and career coaching; and leads directly into jobs paying $20/hr+ in the fourth fastest growing field in the US. 

Our one-of-a-kind program includes: 

• 100+ hours of medical interpreting instruction using a proprietary curriculum, with advanced skills taught by local leaders in the interpreting field. 
• Anatomy & Physiology taught by professional clinicians 
• 30 hours of Language coaching in small groups under the guidance of an experienced medical interpreters who share each group’s target language 
• 40+ hours of job skills, financial literacy, and professional mentoring support to guide interpreters as they enter the professional arena 
• Unlimited, ongoing professional development and support, as well as direct job placement after graduation 

This program is offered remotely.

Upon completion of our Medical Interpreter Certificate Program, our post-graduation supports include:

• One-on-one career coaching, job search/application assistance, and direct job placement
• Monthly Alumnae Association, exclusive weekly jobs digest, Professional Development Scholarships, continuing education workshops

Graduates of our program work with our expert workforce development staff to apply for entry level positions, attend trainings, enhance professional development, and develop leadership skills. We publish an exclusive weekly Jobs Digest for our graduates, with links to the latest job opportunities in the interpreting, medical and bilingual worker fields. Our Alumnae Association meets monthly and serves as an additional way for us to continue engagement and provide ongoing support, networking opportunities and professional development training to our graduates in a group setting.

This program is offered remotely.

The House of Peace & Education Inc. (HOPE) job placement coordinator works with clients to perform an inventory of their skills and interests to determine the most advantageous direction for them to pursue employment. 

Job placement takes the computer and soft skills and applies them to the job search process. Working with local businesses, employers, and community groups, we expose the clients to a variety of experience including mock interviews to build their confidence and skills prior to sending them on interviews and to job fairs. 

The coordinator then connects the participants to various websites, newspaper classifieds, and job fairs. If the participant transfers from our vocational skills training class or apprenticeship program and they do not have an updated resume and cover letter template, the coordinator will work with them to update them. Assistance with scheduling, filling out applications, and interviews is also provided. 

This program has a prerequisite of being enrolled in HOPE Job Skills Training Classroom model or Independent Study model. 

Each participant is assessed when they first come to HOPE. This assessment is seeking to discover what the barriers to employment are. They address various areas of a participants life to determine if there are strengths in those areas or if there are additional opportunities for support. Some of the areas assessed are health, family, transportaion, finances, education. Once these areas are identified as either a strength or an opportunity we develop a plan with the client.

Throughout the program we reflect back on this assessment and it becomes our PATH to success for the student. Using the strengths to support the weaknesses and finding support from the community if necessary we hope to prepare each client for success. This component occurs in both classroom and independent study. It keeps both the program and the client accountable.

House of Peace & Education Inc. (HOPE) program provides job skill training to clients who are seeking employment. This 8-week business skills training, clerical, and data entry focuses on computer skills and the ability to work within an office environment. Students are typically placed in internships in local businesses, once the classroom portion is completed. HOPE uses a Microsoft office text to train the students to use the Microsoft Office Suite program. Real world assignments are prepared throughout the curriculum so that students experience writing emails, letters, developing spreadsheets, and other common office or data entry tasks. The students volunteer in HOPE's office environment as part of their class, allowing students to practice the skills as they are learning, resulting in mastery. This program serves as a point of entry into HOPE Job Readiness Programs.

Independent Study Model:

HOPE provides real skill training for participants seeking work in a variety of fields who do not have the time for a fulltime program. Following an assessment the coordinator works individually with each client to match their skill set to an employment opportunity. Along the way the client's skills are honed and developed. The independent study portion of the curricula works around a working persons schedule so we can ensure they are positioning themselves to increase their employment in their current field or move into a field where they can earn a living wage. Participants will develop a plan with the staff to increase their income to meet the needs of their family. Field trips and speakers are included as options for these participants.

This program may be offered remotely.

The House of Peace & Education Inc. (HOPE) knows that you find a job the last place you look. We are committed to helping participants seek employment and not lose steam if they find obstacles in their way. HOPE assists through its vast contacts to connect participants with potential employers in the community. These employers are seeking qualified workers and we see ourselves as a conduit, providing them with a connection to our clientele. Once a participant is place in a job or finds one on their own HOPE provides at least, often more, 90 days of job retention supports. These include, but are not limited to, site visits. Phone calls with the participant, and often additional skill building, if necessary. 

This program is offered remotely.

HOPE offers several opportunities to practice the skills learned in the classroom. As part of our funding stream and program offerings we have two outward facing businesses HOPEful Boutique, a small thrift store, and CUP of HOPE a working coffee and bake shop, we also have HOPE administrative offices and Summer Camp as potential opportunities. For those participants needing work experience these internship/apprenticeship opportunties give them a chance to hone their skills, gain valuable work experience, and practice their skills in a supportive environment.

This program is offered remotely. 

A comprehensive job readiness course. Content is geared toward the English communication skills of the client. Class levels range from SPL 0 – SPL 6 (Student Performance Levels 0-6 as defined by the National Reporting System). All four skills are addressed in the program (Reading, Writing, Listening and Speaking). Technology is incorporated into all aspects of the program — aide in the quality of instruction delivery, improvement of communication skills, gains in digital literacy and positive employment outcomes. 

Job readiness components include: Basic resume and cover letter writing, filling out applications (paper and online), understanding job postings paper and digital), asking about job openings and following up on applications, interview practice, workers’ rights, and American work culture. Clients participate in quarterly interview practice and receive feedback on their performance, attend job fairs and open houses, and meet regularly with an employment specialist, who assists them in their job search. 

This program may be offered remotely.

English for Advancement is designed to serve individuals on ABE/ESOL waitlists, with low to intermediate English skills, who may be working in lower-wage jobs and have few options for acquiring the education, skills, and credentials needed to move on to higher-paying jobs. 

The primary program component will be multiple levels of classroom-based Vocational English for Speakers of Other Languages of a fixed duration, designed to lead to participants entering career ladder employment or occupational skills training leading to employment and can be taken in three different locations: Boston, Lynn, and Lawrence. 

English for Advancement is designed to serve individuals on ABE/ESOL waitlists, with low to intermediate English skills, who may be working in lower-wage jobs and have few options for acquiring the education, skills, and credentials needed to move on to higher-paying jobs. 

The primary program component will be multiple levels of classroom-based Vocational English for Speakers of Other Languages of a fixed duration, designed to lead to participants entering career ladder employment or occupational skills training leading to employment and can be taken in three different locations: Boston, Lynn, and Lawrence. 

Job Search Trainig activites provided within the STRIVE START (Success Through Attitudinal and Readiness Training) Workshop include 30 hours of live instruction and a minimum of 5 hours of Case Management over 5 weeks. Topics coverd include:

1. Workplace Etiquette: Punctionality, time manamgenet, positive mental attitude, professional communication skills, professional dress, acepting and applying constructive feedback, managing professional relationships, and teamwork

2. Job Search Skills: Understanding the hiring process and which employer skills meet industry needs, navigating job search website, completing job applications, completing a resume, partipating in mock interviews and practicing interview etiquette such as making a good first impression, how to dress and as indicated answer questions regarding past mistakes, gaps in employement or criminal records, and following up after an interview.

3. Financial Literacy Education: STRIVE partners with the Codman Square Neighborhood Development Center to bring financial literacy education during the workshop. Topics covered include financial goal setting, money management, banking, basic budgeting, managing and reparing credit, saving for financial goals, and the use of insurance.

4. Within the Case Management component, each STRIVE participant completes an extensive intake interview providing their Case Manager with information pertaining to their personal and employement history, they complete educational assessments, and they develop and Individualize Support service ("ISS") plan that outlines measurable goals. Participants meet with their Case Manager throughout the 5-week program to track their progress with goals and to recieve support with referrals to services that address educational, housing, social, and mental/medical health needs. In addition to making targeting referrals, the Case Manager may also coordinate with collaterals to monitor a participant's follow-up on the referrals and services put in place as indicated.

We will loan laptops to SNAP participants as needed for their job-search, education, and training activites. Additional participant supports may include assistance with covering costs for childcare, transportation, tests/fees, books/supplies, clothes/uniforms, These reimbursements will be supported by in-kind contributions during our initial 6 months of this contract in order to assess the needs of SNAP participants.

This program is offered remotely.

Job Retention services are provided to each graduate of the STRIVE START (Success Through Attitudinal and Readiness Training) Workshop once they begin employement. For SNAP-eligible clients, their Job Retention services will begin on the first day of their employment and continue for a minimum of 30 days and a maximum of 90 days thereafter. Employment is verified via pay-stubs or other types of verifications provided by the STRIVE client and/or the employer. 

Job retention activities may include on-the-job visits and/or regular communication with our clients and their supervisors. Job retention services typically occur weekly for up to 30 minutes in length for a minimum of 30 days or a maximum of 90 days. This strategy enables us to address any workplace issues, provide additional training, find new employment placements as needed, and provide coaching and support as our clients look to advance in positions and develop their careers.

This program is offered remotely.

Our in Home Community Case Management Certifications program develops direct practice and administrative Care of patients and soft, hard and advance level skills that are essential in Home-based Healthcare/ Medical Home. The Healthcare industry has a is high demand training that develop community health professionals to deliver services to patients in the community. Students interested in advancing into Nursing, Social Work, Mental health, Psychology with a Public health, healthcare Administration, or Healthcare management focus College Credits and Degrees maybe interested. Our students find careers in community-based government organizations, hospitals, long-term care facilities, mental health facilities, clinics working in the community.

This training series has four courses/phases that can be completed over four semesters. Students, after completing each course/phase, will receive certification that allows them to move on to the next course/phase. Students have a choice to advance to the next course phase or stop after completing each course. Successful completion of each course with a grade of 90 or better, allows students the opportunity to leverage partnerships with colleges and universities to transfer course credits under degree majors. This opportunity allows students to maximize increased skills by work-based learning experience activities related to competency-based learning.

Phase 1: (20 hours per week/12 weeks)

Community Health Worker (CHW) Completion of Module Certification- There is a 40-hour training Board of Certification of Community Health Workers credential. Students fill out a Community Health Worker (CHW) Application.

Phase 2: (20 hours per week/12 weeks)

Community Health Worker (CHW) Completion of Data Collection, Documentation, and Reporting Module Certification- Advance Students after completing credit Course II /Phase II can ask for Competency Assessment and if passed can sit for competency tests and apply to Board for Certifications. Students Begin Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.

Phase 3: (20 hours per week/12 weeks)

Community Health Worker (CHW) Completion of Competency Assessment Module Certification- Students Continue: 16 Hours Weekly Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.

Phase 4: (20 hours per week/12 weeks)

Community Health Worker (CHW) Completion of Board Certifications Module Certification- Students Continue Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.

*Translation available for classes in Vietnamese & French Creole

This program is offered remotely. 

Healthcare Administration program certification develops leadership in health care quality management and compliance in healthcare, administrative care of patients, strategic management of home-based healthcare/ Medical Home in healthcare organizations. These programs are for students interested in advancing into Macro Social Work, Healthcare Administration, Healthcare Management, Public Health Leadership and earning Management College Credits and Degrees. Our students find careers in community-based government organizations, hospitals, long-term care facilities, mental health facilities, clinics working in the community.

This training series has four courses/phases that can be completed over four semesters. Students, after completing each course/phase, will receive certification that allows them to move on to the next course/phase. Students have a choice to advance to the next course phase or stop after completing each course. Successful completion of each course with a grade of 90 or better, allows students the opportunity to leverage partnerships with colleges and universities to transfer course credits under degree majors. This opportunity allows students to maximize increased skills by work-based learning experience activities related to competency-based learning.

Phase 1: (20 hours per week/12 weeks)

Healthcare Administration Auditor (HAA)Completion of Module Certification - Training that addresses the full range of education related to Healthcare Administration Auditor (HAA) Modules contain information specific to billing and coding and auditing and guidelines.

Phase 2: (20 hours per week/12 weeks)

Healthcare Administration Auditor (HAA)Completion of Data Collection, Documentation, and Reporting Module Certification- Students Begin Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.

Phase 3: (20 hours per week/12 weeks)

Healthcare Administration Auditor (HAA)Completion of Billing and Coding Module Certification- Students Continue direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.

Phase 4: (20 hours per week/12 weeks)

Healthcare Administration Auditor (HAA)Completion of Program Compliance Certification- Students Continue direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.

*Translation available for classes in Vietnamese & French Creole

This program is offered remotely. 

Our Alcohol and Drug Counselor Assistant/Recovery Coach certifications program develops direct practice and administrative care of patients as well as soft, hard, and advanced level skills that are essential in Recovery Based Home Healthcare/Medical Home.

The healthcare industry is in high demand for training that develops addiction community health professionals to deliver services to patients in the community.

This training series has four courses/phases that can be completed over four semesters. Students, after completing each course/phase, will receive certification that allows them to move on to the next course/phase. Students have a choice to advance to the next course phase or stop after completing each course. Successful completion of each course with a grade of 90 or better, allows students the opportunity to leverage partnerships with colleges and universities to transfer course credits under degree majors. This opportunity allows students to maximize increased skills by work-based learning experience activities related to competency-based learning.

Phase 1: (12 weeks/20 hrs per week)

Alcohol and Drug Counselor Assistant (LADC Assistant) Completion of Module Certification- There is a 40-hour online module of training that addresses the full range of education related to substance addiction counseling. Modules contain information specific to Alcohol and Drug Counselor Assistant (LADC Assistant) credential and guidelines. There is an Alcohol and Drug Counselor Assistant (LADC Assistant) Application thats covers the continuing education policy and ethical standard for counselors. it also reviews Work Experience as a LADC Assistant.

Phase 2: (12 weeks/20 hrs per week)

Alcohol and Drug Counselor Assistant (LADC Assistant) Completion of Data Collection, Documentation, and Reporting Module Certification- Students begin Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.

Phase 3: (12 weeks/20 hrs per week)

Alcohol and Drug Counselor Assistant (LADC Assistant) Completion of Competency Assessment Module Certification-Students Continue: 16 Hours Weekly Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.

Phase 4: (12 weeks/20 hrs per week)

Alcohol and Drug Counselor Assistant (LADC Assistant) Completion of Board Certifications Module Certification- Students continue Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.

*Translation available for classes in Vietnamese & French Creole

This program is offered remotely. 

The Healthcare industry is in high demand for Licensed Applied Behavior Analysis and Registered Technician training. Students interested in advancing into Special Education, Early Learning, Social Work, Mental Health, Psychology and earning college credits and degrees may be interested.

The Registered Technician Training (RBT) certification requires direct practice with patients to complete. Students who meet minimum age and education standards, obtain 40 hours of acceptable training, successfully complete a competency assessment, and a background check. Professional Board Certification is obtained though the Behavior Analyst Certification Board. Our Applied Behavior Analysis Registered Behavior Technician Certification and Qualified Assessors within the program serve as responsible certifiers. The training will allow students to go towards the RBT credential.

This training series has four courses/phases that can be completed over four semesters. Students, after completing each course/phase, will receive certification that allows them to move on to the next course/phase. Students have a choice to advance to the next course phase or stop after completing each course. Successful completion of each course with a grade of 90 or better, allows students the opportunity to leverage partnerships with colleges and universities to transfer course credits under degree majors. This opportunity allows students to maximize increased skills by work-based learning experience activities related to competency-based learning.

Phase 1: (12 weeks/20 hrs per week)

Registered Behavior Technician (RBT) Completion of Module Certification- There is a 40-hour training requirement for the Registered Behavior Technician (RBT) credential. Modules contain information specific to the RBT credential and Behavior Analysis Certification Board (BACB) guidelines. The program is offered independent of BACB. Students must Register with Applied Behavior Analysis Board.

Phase 2: (12 weeks/20 hrs per week)

Registered Behavior Technician (RBT) Completion of Data Collection, Documentation, and Reporting Module Certification- Advance Students after completing credit Course II /Phase II can ask for Competency Assessment and if passed can sit for competency tests and apply to the Board for Certifications. Students Begin Direct Practice Fieldwork and Project work-based learning experience activities related to competency-based learning.

Phase 3: (12 weeks/20 hrs per week)

Registered Behavior Technician (RBT) Completion of Competency Assessment Module Certification- Students Continue Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.

Phase 4: (12 weeks/20 hrs per week)

Registered Behavior Technician (RBT) Completion of Board Certifications Module Certification- Students Continue Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.

*Translation available for classes in Vietnamese & French Creole

This program is offered remotely. 

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Clinical Medical Assistant training program is designed to prepare individuals for entry level healthcare employment as nationally certified Clinical Medical Assistants. The course includes classroom instruction, hands-on lab work, CPR certification, soft skills training, and an externship experiential learning assignment. During the program, participants will learn all necessary materials to prepare for the national Clinical Medical Assistant certification exam through the National Health Career Association. Student will learn how to check patients in and out upon arrival and departure, answer phone calls and questions, assist providers with exams and procedures, administer injections or medications, work in the electronic health record (EHR), take patient vital signs, and perform EKG, phlebotomy, and laboratory procedures. All equipment, books, and study materials are provided to students. Participants are also provided with job search assistance and case management during and following training. After training, graduates will be well prepared for employment as Clinical Medical Assistants in a number of health care settings, including hospitals and health systems, physicians’ offices, clinics, urgent care centers and may work in general medicine or specialty practices. Wages for these positions in Central Massachusetts average $34,220 to $47,040 per year.  These credentials are seen as “stackable” credentials offering individuals with experience as Home Health Aides or Certified Nursing Assistants an opportunity to advance their careers. Clinical Medical Assistants benefit from first shift schedules, competitive salaries, and great employment benefits.

This program may be offered remotely. 

The Medical Administrative Assistant training program is designed to prepare individuals for entry level healthcare employment as medical administrative assistants, medical receptionists, medical secretaries and/or patient access representatives. The course includes classroom instruction, hands-on lab work, CPR certification, soft skills training, and an externship experiential learning assignment. Student will learn patient registration, medical terminology, typical medical policies, patient finance, guest relations, medical roles and responsibilities, how to handle medical emergencies, HIPAA compliance and medical records. Students will also receive instruction in Microcomputer Applications. All equipment, books, and study materials are provided to students.

Participants are also provided with job search assistance and case management during and following training. After training, graduates will be well prepared for employment as medical administrative assistants, medical receptionists, medical secretaries and/or patient access representatives. These skills are in high demand in a number of health care settings, including hospitals and health systems, physicians’ offices, clinics, long-term care facilities, surgery centers, ambulatory surgery centers, rehabilitation centers, and other types of healthcare areas. Wages for these positions in Central Massachusetts average $34,000 to $47,000 per year. These credentials are seen as “stackable” credentials offering individuals with experience as Home Health Aides or Certified Nursing Assistants an opportunity to advance their careers.

This program may be offered remotely.

This training provides individuals with instruction in pre-trip, airbrakes, maneuvers, and road driving in preparation for the Commercial Driver’s License Class B written and road test. Training is provided through a subcontract with the New England Tractor Trailer School. Participants receive instruction necessary to pass their written permit testing for General Knowledge and Airbrakes exams and have the opportunity to take up to 3 road tests free of charge during the course. Local employer partners provide presentations on positions available in their organizations, including the City of Worcester Department of Public Works and Parks. Participants are also provided with job search assistance and case management during and following training. In Central MA, there is a high demand for individuals with Commercial Driver’s Licenses (CDL) at the Class B level. The average wage for CDL B Drivers is between $30,000 and $60,000 per year and there is no minimal educational attainment necessary for entry level positions. The MCRWB, through the Worcester Jobs Fund, is able to provide CDLB training in Worcester, MA to individuals who would otherwise face great barriers to attending training at one of the driving schools approximately one hour away from Central MA. With a CDL B license, graduates are able to find employment as drivers in delivery, waste disposal, road construction, bussing, and many more occupations.

This program is not offered remotely.

The Worcester Building Pathways Pre-Apprenticeship Training program prepares individuals for careers as laborers, sheet metal workers, heat and frost insulators, roofers, plumbers, carpenters, electricians, elevator constructors, and operating engineers through a state-certified pre-apprenticeship training program. Participants are provided with instruction in construction math, blueprint reading, labor history, construction, apprenticeship, diversity and cultural competency, and road construction.

Participants complete OSHA 10 Training, Flagger certification, fall protection training, and CPR & First Aid Training. Participants also visit up to 10 apprenticeship training centers throughout Massachusetts to meet training directors, have tours of apprenticeship training facilities, and engage in hands-on activities in the various trades. All participants receive free personal safety gear including hard had, gloves, safety glasses, boots, and a safety vest. All tools and stock for all activities are provided to participants at no cost. Participants receive stipends of $25 per day throughout the course of training. Participants are also provided with job search assistance and case management during and following training. Through the pre-apprenticeship program, graduates will be well prepared to begin state-certified, apprenticeship training programs in the building trades. Wages of skills union building trades workers following apprenticeship average between $40,000 to $80,000 per year. Because of an expanding market and an aging workforce, the building trades industry is growing and looking for new apprentices. Many local contractors are required to meet diversity goals for minority and female workers and through programs like Worcester Building Pathways Pre-Apprenticeship Training program local individuals who have traditionally been underrepresented in the building trades are able to learn the skills necessary to begin careers in the industry.

This program may be offered remotely.

The Google IT Support Specialist Program is designed to prepare individual for entry level IT employment as nationally certified Google IT Support Specialists and CompTIA A+ Certified techncians.  The course includes remote self-paced curriculum as well as live nstructor-led portions, all delivered remotely.  The course includes soft skills/work readiness training.  Students will complete the training in preparation for two seperate examinations: Google IT Support Specialist and TIAA+.  Te program will cover all necessary fees related to drug testing, curriculum delivery, testing fees, laptop, and WiFi hot spot. Participants are also provided with job search assistance and case management during and following training.   

The curriculum will include topics such as how to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service.  Additionally, students will learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging as well as how to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code.  

After training, graduates will be well prepared for employment as Help Desk Technicians in a number of different IT settings.  Wages for these positions average $43,470 per year, with opportunity for growth. These credentials are seen as “stackable” credentials offering individuals with experience as help desk specialists an opportunity to advance their careers with additional experience and/or education.

This program is offered remotely.

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The  Links Program at MCC is a comprehensive transition to college program that provides its target population of non-traditional learners with the academic, college-going and life skills necessary to attend a college degree or certificate program, and establish a career path. In addition to the coursework, the program includes intensive case management, monthly academic updates, and ongoing advising to ensure that each student develops and completes an Individualized Education and Career Plan; use of a cohort model whereby students complete core classes together, which creates a community of learners who are supportive of one another; and connection to MCC academic and financial aid advisors to ensure a positive, seamless transition to college certificate and degree programs.

To achieve its goal of a positive transition to college level programs, Links provides coursework that addresses the needs of its target audience including developmental pre-college requirements as well as the initial steps to earning college-level credits. Designed to meet the needs of adult and non-traditional students who have attended ESE adult education programs, the Links Transition to College Program offers week-day classes with a schedule that is planned so that students are only required to be on campus two days per week. The courses provided to the students in the Links Program are the same developmental math and writing classes, and the same Interdisciplinary seminars, First Year Experience and Career Exploration, as those taught mainstream at MCC. Links students can also fulfill the required college level English Composition I through the Links Program. A fundamental goal of the Links Program is to ensure that its students have established college level skills in math and English and fulfilled any needed developmental coursework by the completion of Links.

Although students may enter Links with the goal of completing a college degree, their ultimate objective is a job and career path with family sustaining wages. Healthcare is one example of a local in-demand industry that the Links Program helps students connect to, and advance in. For example, Links has helped students who came to the program to gain the math and writing skills to succeed in the entrance exam for the LPN training. Other examples include students who have earned their degrees in Nursing and Radiologic Technology at MCC as well as several students who had their academic start with Links and went on to earn a certificate through the college's Academy of Health Professions such as certificates as Nursing Assistants, Medical Receptionists, Medical OfficeAdministrators.

The program, which was originally offered only at the Bedford Campus, was expanded to the Lowell Campus in FY18 to enrusre that the population of this urban center had access as well and additional courses sections will be offered in Lowell during FY21.

This program may be offered remotely.

NECAT's Culinary Arts Job Training Program helps students achieve personal transformation and long-term employment. We utilize a holistic 16-week training curriculum focused equally on culinary, social/emotional learning (SEL), job readiness and financial skill development. The topics covered in each of these areas include:

Culinary - safety and sanitation, culinary history, scaling / recipe conversions, food science, knife skills and the full range of cooking techniques

Job Readiness - career exploration, professional expectations, resumes, cover letters, elevator pitches, networking, online job search, applications, interviewing, etc.

Social/emotional - emotoinal regulation, self-awareness, conflict resoluation, listening for information, teamwork, accountability, mindfulness, motivation, etc.

Financial literacy - budgets, assets, banking, credit scores, preditory practices, etc.

Students gain real-world experience and regularly network with employers through on-site career fairs, culinary “stages” (shifts worked in professional kitchens) and events. In addition, we employ a trauma-informed care model and have two case workers who support students both in and out of program hours; advocating for them, connecting them with resources and helping them stay focused on their goals. 

Partner social service agencies provide wrap-around services to our students, in addition to referring the majority of participants to our program. Some of our most engaged partners include DTA, Access to Recovery and the Suffolk County Sheriff’s Department. We also work closely with a network of vetted employers that are committed to providing good wages and benefits, supporting our graduates in their early careers and maintaining positive work environments. Our closest partners sit on our Employer Advisory Council and include Encore Boston Harbor, SRV, NewBridge on the Charles, Whole Foods and Aramark. 

Since our inception, we have enrolled close to 800 students in our Boston program. 

The COVID-19 crisis has required NECAT to pivot. A once thriving food services industry is now crippled, among the most negatively impacted by the pandemic response effort. Many of our more than 500 graduates have been laid off, facing isolation, fear and financial hardship. Our current plan is to reopen in early July, in accordance with the Governor and Mayor’s recommendations. We are currently determining necessary changes to our class size, program duration and operations, and plan to return to normal when able. We will continue to communicate any changes with you as we learn more. 

This program may be offered remotely.

NECAT's Culinary Arts Job Training Program helps students achieve personal transformation and long-term employment. We utilize a holistic 16-week training curriculum focused equally on culinary, social/emotional learning (SEL), job readiness and financial skill development.

Our job readiness activities are comprehensive. In the classrooms, we conduct group work in the areas of career exploration, professional expectations, resumes, cover letters, elevator pitches, networking, online job search, applications, interviewing and more.

Students also recieve one-on-one support to refine their resume and cover letter, discuss appropriate job matching, search and apply for positions, mock interview and general coaching.

Students gain real-world experience and regularly network with employers through on-site career fairs, culinary “stages” (shifts worked in professional kitchens) and events. Our on-site career fairs occur every eight weeks and draw dozens of the region's best employers. Employers not only present to all attending students and graduates and conduct one-on-one interviews with them, but they meet with our program team to learn about each applicant's strengths to help determine fit.

We also work closely with a network of vetted employers that are committed to providing good wages and benefits, supporting our graduates in their early careers and maintaining positive work environments. Our closest partners sit on our Employer Advisory Council and include Encore Boston Harbor, SRV, NewBridge on the Charles, Whole Foods and Aramark.

This program may be offered remotely. 

NECAT’s Culinary Arts Job Training Program helps students achieve personal transformation, long-term employment and economic self-sufficiency. We utilize a holistic 16-week training curriculum focused equally on culinary, social/emotional learning (SEL), job readiness and financial skill development. We also take a number of steps to ensure that, once employed, students have the skills and support to retain their positions and advance in their fields.

Our career services team prepares students for the challenges that lie ahead, particularly through the often-challenging transition out of NECAT and into employment. Our team remains available to graduates for ongoing coaching and future employment needs. Currently, we track 30-day and 3-month job retention, with the goal of expanding to 6-month in near future. We work to maintain communication and strong relationships with both graduates and hiring employers.

This program may be offered remotely.

The overarching goal of One Family’s Credential to Career Coaching program (C2C) is to help parents who are experiencing or at risk of homelessness identify pathways into family-sustaining careers, thereby breaking the cycle of poverty. To achieve this, C2C helps parents determine what career to pursue based on their skills and interests, where to obtain any necessary credentials, and how to finance their education or training. 

At the end of the program, each participant has created a detailed and actionable plan to enter a career that can support their family. C2C takes place over three intensive months, plus a year of follow-up coaching support to ensure each parent stays on track to their established goals. The program includes both group workshops (to convey foundational information on credentials and career paths) and one-on-one coaching (to apply this information and construct each participant’s individual plan). 

During FFY 2021, we anticipate running 5 cohorts of 10-20 parents. In past cohorts, just under 50% of the parents served were SNAP eligible. The program takes place in two key phases: “Exploration” and “Planning.” 

During the Exploration phase, participants work with their One Family coach to identify their skills and interests, and align them with careers that can support a family. This phase also builds up participants’ knowledge of the different types of credentials; the connection between credentials, career paths, and earnings potential; and the different types of universities and training programs, along with key metrics for evaluating them. 

After the Exploration phase, participants synthesize what they have learned and make decisions about credentials and career paths in the Planning phase. Herein, the focus shifts toward creating each parent’s personal roadmap, outlining the key steps they will follow to obtain their credential (if needed) and enter their chosen career. This includes creating a budget and planning to finance their credential; detailing the steps to apply and enroll in credential programs, including deadlines, key tasks, and resources needed; mapping how the credential will lead into their chosen career path; and planning considerations for common obstacles to success such as stress management, childcare, and transportation. 

This program is offered remotely.

This program offers three levels of Adult Basic Education (ABE). Classes focus on the development of reading, writing, math, science, social studies, and computer literacy skills. Job readiness and soft skills modules are also incorporated into the curriculum. Topics include: resume and cover letter writing, interview skills, communication skills, and workplace etiquette.

This program may be offered remotely. 

Four levels of English for Speakers of Other Languages (ESOL) – SPL 1, SPL 2, and SPL 3/4. Students are taught contextualized grammar, civics, and math. Students also participate in conversation club, where volunteers have general conversation with students once a week to advance their oral skills.

This program is offered remotely.

Admin is a 6-week, full-time job readiness training program emphasizing academics, communication, computers, and employment skills. Participants spend 6 weeks in training focusing on soft skills, communication, business writing and professionalism, introduction to working in health care, customer service skills, work readiness skills, and computer skills. Graduates access employment opportunities and internships at Partners Healthcare, Brigham and Women’s Hospital, Tufts Health Plan, Boston Medical Center, and Harvard Pilgrim Insurance.

This program is offered remotely.

A 3-week, part-time workshop series focusing on work readiness skills, including interviewing, resume writing, computer skills, and communication. Graduates obtain positions with our employer partners or additional skills through employer partners in healthcare industry.

This program is offered remotely.

The HEART Consortium CNA program is a six-week, full-time training that prepare participants to work as Certified Nurse's Assistant in a variety of healthcare institutions, such as Brigham and Women's Hospital. This program is in partnership Roxbury Community College for the training and Mass General Brigham facilitates the job placement process. Participants will take classes in Medical Terminology, HIPPA regulations, Role Expectations, and Essential Skills. Approximately mid-training, participants will take clinical classes for one week, in which they learn how to take vitals, temperature, and other skills needed to monitor patients. Clinical training requires participants to practice on one another, and attend a classroom that is set up like a hospital room with a dummy to get more real-life practice. If a participant does not get placed for whatever reason, Project Hope works with them to find an alternative job placement. Case management services are provided for all the participants, which includes help with housing, transportation, food, laptops, and meeting other basic needs that arise. In addition, Project Hope case management services will be provided for a full year after job placement for added support and higher success rate.

12 week job retention support post job placement and additional support to reach new or other career pathway goals. Family Partners use an online Project Hope assessment to obtain information about participant's employment status, future goals, and basic needs. Monthly follow-ups are done via email, phone, or mail alternating among groups of alumni and prioritizing those with the highest needs.

This program is offered remotely. 

Home Health Aide Program provides services focused on the literacy and workplace basic skills training needed to gain employment in the Health Care field. Curriculum is developed by College/Nursing department. College will employ multiple methods to increase outreach and ensure retention. We will emphasize educational needs of each learner, and involvement of job readiness at every stage of the process that will be incorporated into the program in order to guarantee that the learners will continue to study until they have met their educational and career goals. Upon program completion students will be offered employment through a local partner agency.

This program may be offered remotely. 

This is a free program offered via a funding with United Way of Greater Plymouth County. Completing this HiSET/GED preparation course will help students earn a high school equivalency diploma. The course covers Reading, Writing, Science, Social Studies and Math. Successful completion of this program will help adult learners prepare for their next step, either with college, further training, employment or job placement.

This program may be offered remotely.

This online non-credit certificate program is designed to teach the basic computer skills along with ESOL reading writing and conversation skills needed to successfully obtain employment. Students will learn the basics of computer hardware, computer software, and learn to use Microsoft Office application programs and use of the Microsoft Windows operating system. Classes run 15 hours a week, Monday-Friday, 3 hours per day, for the 20-week program. ESOL course (6 credits) and tutoring will be available to anyone based on their academic needs. 

This program is offered remotely.

The Emergency Medical Technician Certificate is an in-depth program in basic life support offered by the Comprehensive Medical Teaching Institute (CMTI) at Quincy College. The goal of this program is to prepare each student to become a competent, knowledgeable and professional entry-level EMT in all phases of the learning domains-cognitive (knowledge)-psychomotor (skills)-affective (behavior). ESOL course (6 credits) and tutoring will be available to anyone based on their academic needs. 

Internship is required and hours are based on clinical site needs. 

This program is offered remotely.

The ESL Healthcare Foundations Certificate Program prepares individuals to perform the duties of: 

• Medical Assistants 
• Patient Care Technicians 
• Social and Human Services Assistants 
• Community Health Workers 
• Substance Abuse Counselors 
• Administrative Assistants 
• Health Information Technicians 
• Intake Assistant