The Breaktime Corps is a 30-week transitional employment and job training program. Here is what participants get from this experience: 

• $9,320-$13,480 in wages 
• $2,600 in Matched Savings Support 
• 520-780 of purposeful, skill-building on-the-job training at a local food pantry, soup kitchen, community health program, or another nonprofit 
• 52-130 hours of job search support, job readiness coaching, and financial counseling 

Our program aims to support motivated, passionate young people (ages 18-24) who are working to transition out of homeless. The on-the-job training experience at Breaktime is not only aimed at launching careers, but it also promotes the overall social and emotional development of every one of our associates. 

This program is offered remotely.

Center for Community Health Education Research & Service is partnering with the Boston Housing Authority and other community-based organizations in the HEART target area to recruit long-term unemployed individuals (3 - 5 years unemployed) for enrollment in a training program leading to a home health aide certificate. The program consists of 2 components. The training consists of six weeks home health aide training program for 15 enrollees, utilizing the state sanctioned 75-hour PHCAST curriculum, and supplemented with personal leadership training and mentoring, financial literacy education, and job readiness skills development. At least 2 cohorts of 15 participants each will be trained in FY18, with potential for additional cohorts added as funding permits. The geographic target area for the HEART Consortium is the Southwest Corridor of Boston, from Chinatown through the South End, Roxbury and Mission Hill to Jamaica Plain, along the Orange Line. CCHERS' Director of Program Planning and Development (a contracted position) provides oversight, management and administration for the program.

CCHERS' HEART Coordinator is a staff position and is responsible for overseeing and coordinating daily functioning of the training initiative, including coordinating the services of the contracted trainers, workshop leaders and mentors on a day-to-day basis, and daily engagement of trainees including monitoring attendance, timeliness and adherence to program standards and requirements. Two organizations are sub- contracted to provide specific aspects of the training: The Home Care Aide Foundation provides PHCAST training (75 hour curriculum) leading to a home health aide certificate for trainees who successfully complete the program; and Mothers for Justice and Equality provides leadership training, financial literacy, job readiness skills development, and mentoring (71 hours) as part of the 146 hour training.

PHCAST training, financial literacy and job skills development workshops, and mentoring: The 6 week training begins with 2 weeks of leadership training, using “You Matter”, a curriculum developed by Mothers for Justice and Equality (MJE) to assist participants identify barriers to success and develop strategies for managing their obstacle, with support from mentors. “You Matter” helps individuals focus on the challenges and barriers in their personal life that may have affected their ability to be successful in the workplace, utilizing reflective writing and other similar tools. The training program also addresses “soft-skills” and other programming that helps participants prepare for entering the workforce.

At the start of week 3, the Home Care Aide Foundation begins the PHCAST (Personal Home Care Aide State Training) which continues through week 6. HCAF is sanctioned by the state to award a home health aide certificate to trainees who successfully complete a hands-on skills test, and a written test. Mentoring continues throughout the training, with weekly meetings of trainees and mentors. During weeks 3 through 6, MJE conducts workshops that are integrated into the training day in financial literacy and job readiness skills (including resume development, interviewing skills, and soft-skills, such as communication, being on time, working with co-workers, supervisors and schedulers). MJE mentors also continue to work with trainees during this time.

This program may be offered remotely.

The program consists of 2 tracks, Culinary or Construction. Students rotate 2 weeks education then 2 weeks skills training/construction.

YouthBuild provides construction skills training to all students enrolled in the Program. Occupational training, focused on construction, is accomplished through vocational classes taught by qualified instructors, hands-on instruction in our onsite workshop or at partner training sites, or worksites supervised by YouthBuild construction staff. Participants receive the 10-hour OSHA certification and then move on to the construction skills training utilizing the National Center for Construction, Education and Research (NCCER) and the Homebuilders Institute Pre-Apprenticeship Construction Training (HBI-PACT) curricula. Construction Trainers instruct from NCCER's 72-hour core curriculum, which provides a comprehensive introduction to worksite safety and industry regulations, construction math, power and hand tools, and construction theory. Generally, participants complete the NCCER Core curriculum within 3 months. NCCER instruction is supplemented by HBI-PACT applicable housing and construction curricula and is also completed within the first 3 months. Participants then advance to NCCER's Carpentry Level 1 curriculum which provides instruction in excavation, framing, roofing, staging, window/door installation, site preparation, interiors/exteriors.

The Culinary Program will give each student a training program with 1,000 hours of hands-on training and 30 hours of sanitation and food handlers' course. Completion of this training will give students an opportunity to take a written test and to perform a live cooking test to complete their American Culinary Fundamentals Certification. This program also gives students the opportunity to get hands on experience in a catering operation run by YouthBuild Culinary.

Students are involved in menu creation, costing out the event, purchasing, food preparation and event execution.

YouthBuild provides an on-site educational component providing students with instruction focusing on improving numeracy and literacy levels, preparing students for the HiSET exam, which is the high school equivalency degree attainment, and preparation for post-secondary education. Individualized student learning plans are developed based on assessment of the student's subject knowledge, basic skills level, high school equivalency test readiness, and learning style. The Massachusetts Adult Proficiency Tests as well as the TABE (Test of Adult Basic Education) are used to assess students' progress and to measure numeracy and literacy gains. The Steck-Vaughn high school equivalency Practice Tests are used to evaluate the student's readiness to take the official high school equivalency Test.

All programs will also include Job search training.

This program may be offered remotely.

Our Medical Interpreter Certificate training and job placement program is designed to level the playing field for talented, driven low-income and homeless bilingual women. It is free-of-charge; includes common-sense supports such as onsite childcare, transportation assistance, mentoring, and career coaching; and leads directly into jobs paying $20/hr+ in the fourth fastest growing field in the US. 

Our one-of-a-kind program includes: 

• 100+ hours of medical interpreting instruction using a proprietary curriculum, with advanced skills taught by local leaders in the interpreting field. 
• Anatomy & Physiology taught by professional clinicians 
• 30 hours of Language coaching in small groups under the guidance of an experienced medical interpreters who share each group’s target language 
• 40+ hours of job skills, financial literacy, and professional mentoring support to guide interpreters as they enter the professional arena 
• Unlimited, ongoing professional development and support, as well as direct job placement after graduation 

This program is offered remotely.

Description of Activities: Course provides students with the theory and entry skills necessary to safely provide basic nursing assistant level care in a long-term care facility or home health care agency. Students learn the role and responsibilities of the nursing assistant and home health aide within the health care team, including patient and residents' rights, professionalism, communication skills, basic body structure and function, common disorders, rehabilitation and restorative care, infection control and safety , special care concerns, and basic patient care skills, including vital signs. The students will also complete a 6 hour on line Alzheimer's certification, CPR/AED, First Aid. Upon completion of classroom and skills practice, students participate in a clinical rotation at a skilled nursing facility, under the supervision of a registered nurse.

Upon successful completion of this course and successfully passing the MA state nurse aide competency examination, students are prepared to seek entry-level employment as a certified nurse assistant (C.N.A.) and home health aide.

Must be able to lift 50lbs, push/pull 25lbs, climb stairs, stoop and stand for long periods of time. Physician’s note is required if student is pregnant, or has existing medical condition, stating no restrictions.

Availability to work flexible hours, including nights, weekends Students will be required to sign a Hold Harmless document.

This program is offered remotely.

Description of Activities: Course provides students with the theory and entry skills necessary to safely provide basic pharmacy technician support in a community pharmacy. Students will become familiar with prescription reading, filling, inventory control, preparing medications for pharmacist to dispense, preparing labels; calculating quantities; and assembling other pharmaceutical therapies, HIPPA, working effectively within a health care team, including patient and residents’ rights, professionalism, communication skills infection control.

Must be able to lift 50lbs, push/pull 25lbs, climb stairs, stoop and stand for long periods of time. Physician’s note is required if student is pregnant, or has existing medical condition, stating no restrictions.

Availability to work flexible hours, including nights, weekends.

This program is offered remotely.

Job Search component is 20 hours per week to include a variety of structured activities. The Supported services include: identifying the student's goals, enhancing their employment skills and supporting their job search strategy. Career guidance is provided to help identify job opportunities, to assist in job search, resume development and interviewing.

Description of Activities: Designed for individuals receiving non-cash SNAP benefits through the MA Department of Transitional Assistance. This High School Credential Preparation Program is designed for the academically needy job seekers as well as individuals seeking to continue their post high school education who never successfully completed high school. Program will prepare candidates in the five core areas contained in the Hi-SET exam: Language Arts - Reading, Language Arts - Writing, Mathematics, Science, and Social Studies.  Test taking strategies as well as developing good study skills are also emphasized. All students will be assessed in reading comprehension, math, and writing prior to the first class.

Note:

Wrap-Around Services could include (but not exhaustive to):

Work Place Behavior & Soft Skill Training, Assistance with On-line Employment Applications, Labor Market Information, Job Development & Referrals, Staff Directed Job Search and Employer Visits, Career and Job Search Counseling, Active Job Search and follow through, Orientation & Membership in a Career Center System, Career Assessment, Case Management Sessions, Resume Development, Cover letters, Networking Skills, Interviewing Skills, Job Matching, Job Readiness Skill Building, Telephone Techniques.

The course is an entry-level training in the Culinary/Hospitality sector in both front of house and back of house positions (front desk receptionist, host/hostess, counter attendant, food server, food preparer, line cook, culinary cook, etc.). The training also provides a solid foundation in basic customer service and job readiness. Participants are guided through the fundamentals of the hospitality and restaurant industry, and the importance of customer service. ServSafe certification included. 140 hours of training over 7weeks. 

Students will develop resumes, cover letters, review online job applications, job offers and support as they begin their employment. 

Structured Job Search will happen after the students complete the class.

The Culinary program will be offered in a hybrid format. 

One day a week, students will participate in classes at HCC's Culinary Arts Institute on Race Street in Holyoke. 

The remaining 4 days the students will be participating by Zoom. 

This program is offered remotely.

This course is designed to build the self confidence and professional demeanor necessary in providing a superior level of customer service in a variety of consumer based settings. Emphasis is on business etiquette, communication skills, effective questioning techniques and active listening with real world customer service application and life skill development.   Students will develop resumes, cover letters, review online job applications, job offers and support as they begin their employment. 

Structured Job Search will happen after the students complete the class. 

This program is offered remotely.

A comprehensive job readiness course. Content is geared toward the English communication skills of the client. Class levels range from SPL 0 – SPL 6 (Student Performance Levels 0-6 as defined by the National Reporting System). All four skills are addressed in the program (Reading, Writing, Listening and Speaking). Technology is incorporated into all aspects of the program — aide in the quality of instruction delivery, improvement of communication skills, gains in digital literacy and positive employment outcomes. 

Job readiness components include: Basic resume and cover letter writing, filling out applications (paper and online), understanding job postings paper and digital), asking about job openings and following up on applications, interview practice, workers’ rights, and American work culture. Clients participate in quarterly interview practice and receive feedback on their performance, attend job fairs and open houses, and meet regularly with an employment specialist, who assists them in their job search. 

This program may be offered remotely.

Students enrolled in EFA receive up to 9 hours of contextualized English for Speakers of Other Languages (ESOL) classes each week. These classes focus on workplace readiness skills, interview practice, and grammar and vocabulary used in the workplace. In addition, students meets individually with a designated career coach to create an Employment Plan, write a resume, apply for jobs and practice for interviews.

This program may be offered remotely.

The Bridges to College and Careers program (Bridges) is an intensive, 23-week, 460-hour college transition program designed to equip adult learners with the English, math, science and computer skills needed to enter college and complete a post-secondary certificate or degree. The Bridges program offers students multiple career pathways to industry-recognized certificates in high-demand and technical occupations.

The Bridges model of intensive academic support - which includes ESOL, college-level reading, writing and math, and practical study and technology skills - is designed to help adults close learning gaps much more quickly and efficiently than traditional college developmental education classes. Bridges incorporates weekly one-on-one and group coaching support for all students. JVS also provides assistance with navigating financial aid, enrollment in a matched savings account, peer support activities and job placement.

Program components include: a dual-enrollment option for Adult Diploma program students nearing attainment of their high school diploma, a pre-Bridges English for Academic Success (EAS) class as well as Bridges to College pathways in General Studies, Biotechnology and Business/Technology. Depending on their pre-Bridges academic English and math levels, students enter the program directly into a college pathway or they first complete a cycle of English for Academic Success and begin a college pathway in the next Bridges cycle. All Bridges pathways lead students to college certificate/degree programs.

This program may be offered remotely.

Participants can increase their job readiness through career coaching, workshops, online skill building, job search strategies and access to employers, interview clothes, etc. Some clients will enroll in outside vendors for job training or education opportunities. Participants can create an individualized schedule according to their educational and career goals by selecting the services that correspond to their needs and ensure they are engaged in job search or education activities to meet their work requirement, if necessary.

This program may be offered remotely.

This program is designed for students who are interested in a career in long-term care doing direct patient care. JVS' geriatric Nurse Assistant program, Caring for our Seniors, was developed in 2010 in partnership with the region's largest eldercare providers in order to meet the need within the long-term care sector for caregivers with geriatric skills. During the first ten weeks of the JVS program, the JVS nurse's aide curriculum equips trainees with the English fluency, computer literacy, medical terminology, anatomy, working with frail elders and the nursing skills needed to be caregivers in a variety of long-term care settings. The program also includes ESOL, computer classes, customer service, Nurse's aide training, job readiness classes, job placement. The final four weeks take place at the Academy for Healthcare Training where students will prepare for the Certified Nursing Assistant certification examination. In addition, students receive extensive job search skills training and job development services.

This program may be offered remotely.

JVS offers vocational training to meet the needs of students and employers. The professional training programs provide a complete set of skills that enable students to begin careers that are demand in today's job market. Each program consists of a package of courses, along with support such as case management, job placement and post placement. Students receive a certificate upon completion. The Building Your Career as a Pharmacy Technician training program teaches the skills needed for a successful career in a retail or hospital pharmacy. The primary goal of the 12-week training program is to prepare students to pass the national certification exam and to place them in a job as a certified pharmacy technician in retail or hospital settings. Class instruction includes accurate calculations and conversions, medications and anatomy, pharmacy law, hospital basics, customer service and inventory, and an internship in a retail pharmacy. Students receive extensive experience during their externship at a retail and hospital pharmacies. Program length is 33 hours per week for 12 weeks. Once students have successfully completed their classes and graduated, JVS staff assists students in finding jobs in a pharmacy. Recently, due to the current COVID-19 pandemic, we were able to deliver remote classes to all students who successfully completed and graduated. In early May, we began remote classes for our next group of students despite the Governor's current shelter and place order.

This program may be offered remotely.

Secure Jobs is a rapid employment program designed to help clients who are homeless or at risk of being homeless to begin to stabilize their situation through employment. Clients begin with intensive Job Readiness training provided both individually and in small group settings to help clients learn to: design and write resumes and cover letters, prepare reference lists, research employers, build computer skills particularly applicable to job searching, learn interview techniques and prepare follow-up questions for employers, set up a professional email account, complete online applications, and handle telephone screenings by employers. Secure Jobs staff also work with clients to identify other barriers to getting and keeping employment and create step by step action plans to address these. Post placement, clients receive ongoing support and development of professional skills including: problem solving, communication and other soft skills to ensure clients successfully retain their employment. Clients also engage in longer term goal setting to help them move from initial employment to long term sustainability.

This program may be offered remotely.

The Together We Rise program provides specialized coaching to help participants identify their career goals, and then support them in taking the next steps in one or more of the following tracks: Employment, Education or Training.

Participants will receive up to 1 year of one-on-one coaching to complete the next step identified with their Career Coach. It is expected that participants will work closely with JVS staff as well as complete tasks independently to achieve their goals.

This program may be offered remotely.

VTP is a short-term, intensive skills training program that provides participants with a mix of classroom and experiential learning in one of four industry tracks: Healthcare Client Relations, Research Enrollment Coordinator, Bank Careers, and Food Service. JVS collaborates closely with employer partners to maximize job prospects for participants upon successful completion of the program. 

*The Healthcare Client Relations track, is a 3 week pipeline program which guarantees full-time employment in a Research Enrollment Coordinator role at Mass General Brigham upon successful completion of the program. 

This program may be offered remotely.

This comprehensive 10-month education and vocational training program provides academic remediation and enrichment leading to a HiSet certificate, intensive construction skills training leading to a construction industry recognized credentials including the HBI-PACT and OSHA certificates, and retail skills training leading to retail industry credentials including the Retail Industry Fundamentals (RIF) certificate. Participants participate in career readiness and life skills seminars throughout the duration of the program.

Academic instruction include, but not limited to:

• Math
• Humanities
• Science
• Academic readiness

The pursuit of a HiSET certificate requires participants pass tests in five core academic areas. The HiSet is awarded by the Massachusetts Department of Elementary and Secondary Education

Construction skills training includes, but not limited to:

• Rehab and new construction skills & techniques
• Green-standard construction methods
• Pre-apprenticeship certificate training (PACT) Carpentry & Painting.

The pursuit of an industry recognized certificate-PACT involves intensive classroom, workshop and community-based construction site training. Training also includes OSHA (Occupational Health & Safety Administration) certification.

Training is designed to prepare students for employment in construction and construction-related jobs.

The retail skills track includes 18 hours of intensive classroom training in the NRF Foundation's RISE Up curriculum that leads to a credential in Retail Industry Fundamentals (RIF). Students who successfully earn this credential will be eligible to participate in 180 additional hours of on-the-job skills training through employers who can offer direct hands-on experience in retail and customer service roles.

Career readiness & Life skills seminar training include, but not limited to:

• Social Emotional Learning
• Leadership
• Communication/Debate
• Media Awareness
• Career exploration & pathways (including PSE awareness & access)
• Job readiness and job seeking techniques (e.g. resumes, interviewing, soft-skills)

This program may be offered remotely.

This 34 week intensive occupational skills training includes classroom academic technical instruction and exploration of the IT support occupation with partners/employers via tours and guest speakers. Career Readiness/Workforce preparation seminar will run concurrent throughout the duration of the full program.

Information & Technology training include, but not limited to:

• IT Help Desk concepts
• Operating systems and software
• PC Computer Hardware & Support
• Networking technologies
• Customer Service training
• Career Exploration & Readiness

Participants receive hands-on experience with troubleshooting & maintaining computers, software, networks and mobile devices.

Career Exploration and Readiness preparation include, but are not limited to:

• History, language & culture of information technology industry
• Employment and career pathways in the Information & Technology industry
• Job readiness and job seeking techniques (e.g. resumes, interviewing, soft-skills)
• Microsoft Office Suite & Google Apps

Frequent written reports and oral presentations are required to strengthen the student's communication skills and get them accustomed to public speaking. Examinations and quizzes are administered weekly to assess learned knowledge of presented material and determine need for remediation/tutoring intervention.

Participants will have the opportunity to take an industry recognized certificate exam at the end of the program, to earn CompTIA A+certification. Graduates are also eligible to apply for 16 college credits through a partnership with Bunker Hill Community College.

Program graduates can continue to receive weekly job seeking and placement support, through one-on-one meetings or small-group seminars focused on improving job seeking skills and identify positions for which they were trained and/or aligned with their career pathway. Support strives to enhance the participants' skills, increasing motivation and self-confidence to persevere in the job seeking process.

This program may be offered remotely.

34 week intensive occupational skills training includes 20 weeks of classroom academic instruction, 14 weeks of laboratory skills training. Biotechnology job seminar and Career Exploration run concurrent throughout the duration of the full program. The laboratory skills training is located off-site at the Bunker Hill Community College.

Instruction & lab training include, but not limited to:

• Fundamentals of Chemistry
• Fundamentals of Biology
• Biotechnology Seminar
• Career Exploration

Lab skill training include, but not limited to:

• Collecting, Organizing and Analyzing Data
• Use of Liquid Measurements
• Use of Centrifuge and Microfuge
• Solution Preparation and use of pH Meter
• Protein Quantitation and use of Spectrophotometer
• DNA Electrophoresis
• Restriction Analysis/DNA Fingerprinting
• Bacterial Transformation
• ELISA Immunoassay
• Separation of Proteins by Column Chromatography
• Use of Microscopes and the Hemocytometer

Biotechnology Job Seminar and Career Exploration training include, but are not limited to:

• History, language & culture of biopharmaceutical industry
• Employment and career pathways in the biomedical industry
• Job readiness and job seeking techniques (e.g. resumes, interviewing, soft-skills)
• Microsoft Office Suite & Google Apps

Frequent written reports and oral presentations are required to strengthen the student's communication skills and get them accustomed to public speaking. Examinations and quizzes are administered weekly to assess learned knowledge of presented material and determine need for remediation/tutoring intervention. Graduates are eligible to apply for up to 8 college credits of science elective through a prior learning assessment with Bunker Hill Community College.

Program graduates can continue to receive weekly job seeking and placement support, through one-on-one meetings or small-group seminars focused on improving job seeking skills and identify positions for which they were trained and/or aligned with their career pathway. Support strives to enhance the participants' skills, increasing motivation and self-confidence to persevere in the job seeking process.

This program may be offered remotely.

Job Search Trainig activites provided within the STRIVE START (Success Through Attitudinal and Readiness Training) Workshop include 30 hours of live instruction and a minimum of 5 hours of Case Management over 5 weeks. Topics coverd include:

1. Workplace Etiquette: Punctionality, time manamgenet, positive mental attitude, professional communication skills, professional dress, acepting and applying constructive feedback, managing professional relationships, and teamwork

2. Job Search Skills: Understanding the hiring process and which employer skills meet industry needs, navigating job search website, completing job applications, completing a resume, partipating in mock interviews and practicing interview etiquette such as making a good first impression, how to dress and as indicated answer questions regarding past mistakes, gaps in employement or criminal records, and following up after an interview.

3. Financial Literacy Education: STRIVE partners with the Codman Square Neighborhood Development Center to bring financial literacy education during the workshop. Topics covered include financial goal setting, money management, banking, basic budgeting, managing and reparing credit, saving for financial goals, and the use of insurance.

4. Within the Case Management component, each STRIVE participant completes an extensive intake interview providing their Case Manager with information pertaining to their personal and employement history, they complete educational assessments, and they develop and Individualize Support service ("ISS") plan that outlines measurable goals. Participants meet with their Case Manager throughout the 5-week program to track their progress with goals and to recieve support with referrals to services that address educational, housing, social, and mental/medical health needs. In addition to making targeting referrals, the Case Manager may also coordinate with collaterals to monitor a participant's follow-up on the referrals and services put in place as indicated.

We will loan laptops to SNAP participants as needed for their job-search, education, and training activites. Additional participant supports may include assistance with covering costs for childcare, transportation, tests/fees, books/supplies, clothes/uniforms, These reimbursements will be supported by in-kind contributions during our initial 6 months of this contract in order to assess the needs of SNAP participants.

This program is offered remotely.

The House of Peace & Education Inc. (HOPE) knows that you find a job the last place you look. We are committed to helping participants seek employment and not lose steam if they find obstacles in their way. HOPE assists through its vast contacts to connect participants with potential employers in the community. These employers are seeking qualified workers and we see ourselves as a conduit, providing them with a connection to our clientele. Once a participant is place in a job or finds one on their own HOPE provides at least, often more, 90 days of job retention supports. These include, but are not limited to, site visits. Phone calls with the participant, and often additional skill building, if necessary.

This program is offered remotely.

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The  Links Program at MCC is a comprehensive transition to college program that provides its target population of non-traditional learners with the academic, college-going and life skills necessary to attend a college degree or certificate program, and establish a career path. In addition to the coursework, the program includes intensive case management, monthly academic updates, and ongoing advising to ensure that each student develops and completes an Individualized Education and Career Plan; use of a cohort model whereby students complete core classes together, which creates a community of learners who are supportive of one another; and connection to MCC academic and financial aid advisors to ensure a positive, seamless transition to college certificate and degree programs.

To achieve its goal of a positive transition to college level programs, Links provides coursework that addresses the needs of its target audience including developmental pre-college requirements as well as the initial steps to earning college-level credits. Designed to meet the needs of adult and non-traditional students who have attended ESE adult education programs, the Links Transition to College Program offers week-day classes with a schedule that is planned so that students are only required to be on campus two days per week. The courses provided to the students in the Links Program are the same developmental math and writing classes, and the same Interdisciplinary seminars, First Year Experience and Career Exploration, as those taught mainstream at MCC. Links students can also fulfill the required college level English Composition I through the Links Program. A fundamental goal of the Links Program is to ensure that its students have established college level skills in math and English and fulfilled any needed developmental coursework by the completion of Links.

Although students may enter Links with the goal of completing a college degree, their ultimate objective is a job and career path with family sustaining wages. Healthcare is one example of a local in-demand industry that the Links Program helps students connect to, and advance in. For example, Links has helped students who came to the program to gain the math and writing skills to succeed in the entrance exam for the LPN training. Other examples include students who have earned their degrees in Nursing and Radiologic Technology at MCC as well as several students who had their academic start with Links and went on to earn a certificate through the college's Academy of Health Professions such as certificates as Nursing Assistants, Medical Receptionists, Medical OfficeAdministrators.

The program, which was originally offered only at the Bedford Campus, was expanded to the Lowell Campus in FY18 to enrusre that the population of this urban center had access as well and additional courses sections will be offered in Lowell during FY21.

This program may be offered remotely.

MJE's SNAP to Work  - Personal Leadership Training program provides low-income women and men with the opportunity to enhance job readiness and employability.  During the 4-week program, participants engage in:

• Personal goal setting activities and the development of an Individual Action Plan
• Individualized case management
• Goal-oriented financial literacy training; and
• Individualized workforce development trainings such as computer literacy, job readiness and skills training, and professional skills development.

 
Participants also receive mentoring/coaching, wraparound services, job search assistance, referrals to additional training and service programs and follow up supports as needed.

Outcomes are that participants will (based on individual need):

• Secure employment. These clients will have the option of receiving job retention services through MJE. This includes ongoing case management and mentoring to provide:
  • Continued referral for services
  • Addressing needs/challenges that arise (i.e. changes to housing, childcare, transportation, etc.)
  • Addressing client interest in changing employment or other status as applicable
• Transition to skills training and/or education programs, such as Certified Nurse Assistant Programs with HEARTS or certification programs through Ben Franklin Institute, New England Culinary Center, ESOL classes, HiSet classes, etc. This group will continue to be supported with MJE Case Management as needed or may come back to MJE for job placement or other services following completion of their training.
• Participate in internships with MJE and/or partner agencies. These are subsidized positions (by grants/contracts) and will include working in administration in an office or health care environment most typically. Internships depend on client interest, need for job experience or experience in a specific field, as well as difficulty finding employment otherwise.

MJE has a wide range of existing employment and internship partners including: Partners HealthCare, Brigham and Women's Hospital, Anodyne, Chase Bank, Blue Cross Blue Shield, Building Pathways, New England Center for Arts and Technology Culinary Arts Program, and others. MJE anticipates our clients will obtain jobs in retail, administrative, health care, childcare, construction, and related roles. Collaborations occur ongoing, we regularly meet and connect with employer partners through daily interaction as we seek to support our clients.

ESOL Supported Microsoft Office Specialist Certificate Program

The ESOL Supported Microsoft Office Specialist Certificate Program will include Microsoft Office Word, Excel, PowerPoint, and Access. Students will acquire the skills needed to complete the Microsoft Office Specialist Expert Certification. With training in current computer applications, students will be prepared to perform the job duties needed to work in an office environment. Students will receive supportive ESOL services while enrolled in these career skill courses. ESOL instruction and activities will closely follow the career and vocational curriculum to bolster the skills learned in class.

ESOL Microsoft Office Word
You will learn to create documents with Microsoft Word 2019 for Office 365, and use Tables and Templates to create resumes and cover letters, research papers, newsletters, and merged mailing labels.
3 weeks, 6 hours per week

ESOL Microsoft Office Excel for Office 365
You will create, save, and navigate an Excel Workbook, enter data in a worksheet, construct and copy formulas, format cells, chart data to create a column chart, print a worksheet, check Spelling in a Worksheet, and edit values in a worksheet. Using functions, you will create tables, and manage large workbooks, analyzing data with pie charts, line charts, and What-if analysis tools.
3 weeks, 6 hours per week

ESOL Microsoft Office PowerPoint
You will format numbered and bulleted lists, insert online pictures, insert text boxes and shapes, format objects, remove picture backgrounds and insert WordArt. You will create and format a SmartArt graphic. You will customize slide backgrounds and themes, animate a slide show, insert a video, create and modify tables, create and modify charts.
3 weeks, 6 hours per week

ESOL Microsoft Office Access 2019 for Office 365
Build, edit, and maintain databases in Microsoft Access 2016 using tables, reports, forms, and queries to give you fast access to all your important information. This course provides you with the skills to create an effective database for any type of information at home or on the job.
3 weeks, 6 hours per week

ESOL Supported Medical Office Front Desk Staff Certificate Program

The ESOL Supported Medical Receptionist Certificate is an online/live-remote program designed for those who seek entry-level employment in the medical office field, as well as those currently employed in the medical field who seek additional training. The course will provide an introductory study of medical office procedures, law/ethics, terminology, documentation, billing/coding, computer keyboarding, computes in Healthcare along with supportive ESOL instruction in healthcare literacy and career development skills. Students must take all 5 courses to earn the certificate. Intermediate or higher level (SPL 4/5) –English required.

Computers in Healthcare
This course touches on the basic fundamentals of healthcare, health information technology, and computer-based management systems that support healthcare professionals and institutions.
12 hours per week instruction 2 weeks

ESOL Supported Medical Office Front Desk Staff Computer Keyboarding: Speed and Accuracy
This course introduces keyboarding techniques through hands-on touch typing. Learners are introduced to the QWERTY keyboard (alphabet, number and symbol keys). Learners will be expected to touch-type at a minimum of 40 wpm by the end of the course.
12 hours per week instruction, 2 weeks

Medical Terminology
This course introduces students to the language of medicine. Students will gain an understanding of basic elements, rules of building and analyzing medical words, and medical terms associated with the body as a whole. Utilizing a systems approach, the student will define, interpret, and pronounce medical terms relating to structure and function, pathology, diagnosis, clinical procedures, oncology, and pharmacology. In addition to medical terms, common abbreviations applicable to each system will be interpreted.

Required Textbook: Medical Terminology for Healthcare Professionals 9th edition by Anne Ehrlich & Carol Schroeder). The student gets online access to the book and all activities online.
12 hours per week instruction, 5 weeks

Medical Office Procedure
This course provides the student with the necessary skills to work in an administrative capacity in an outpatient medical office and/or ambulatory care setting. Emphasis on medical law & ethics, oral and written communication, scheduling, patient processing, patient accounts, collections, banking procedures, reimbursement, health records, basic diagnostic and procedural coding, health insurance, medical billing and proper record keeping will enable the student to be prepared for office management.
12 hours per week instruction, 8 self-study, 5 weeks, total 100 hours

Career Development
This course will enable the student to develop techniques and strategies for identifying fields of interest, personal branding, and conducting an effective job search. Emphasis is placed on personal discernment and identification of skills, interests and values. The student will engage in the assessing of marketable skills, researching the marketplace, building a personal brand, developing a network of contacts, writing resumes, cover letters, and other standard means of correspondence used in the job search process.
12 hours per week instruction, 8 self-study, 20 hours per week, 2 weeks, total 40 hours

ABLE Beginnings is a 6-week (180 hours), full-time, computer and skills training program for low-income mature workers. The purpose of the program is to provide unemployed and underemployed older job seekers with the computer skills they need to compete for and secure employment. With ABLE Beginnings each student will receive: 

• 6 weeks of instruction in computer skills to conduct an effective job search 
• Instructor-led classes with low instructor to student ratio 
• Hands-on training in Windows, MS Word, Excel, Outlook, Data Entry, Internet Navigation, Social Media, and Keyboarding 
• Mastery of online job application process 
• Weekly job search workshops 
• Access to job search resources, including fast Internet/computer workstation 
• Greater confidence to compete in today’s job market 

This program may be offered remotely. 

ABLE Skills2Work is a 12-week (360 hours), full-time, computer and office skills training program for low-income mature workers. The purpose of the program is to provide unemployed and underemployed older job seekers with the skills they need to compete for and secure training-related employment which both pays a living wage and provides opportunity for job upgrade and career growth. The program also includes a six-week internship with a local business which provides students with some practical experience, a chance to brush-up on their skills and the opportunity to build their self-confidence.

Training in Windows, Microsoft Office and the Internet is integrated with basic skills review, career development, workplace and customer service skills training, and extensive job search skills training. The program also focuses on strengthening the confidence and communication skills of program participants. The job search has changed immensely during the past few years. Those who are confident, persistent, and can effectively present themselves and their skills to potential employers have a greater chance of being hired. In order to expand participant skill sets and make them more attractive to potential employers, the program also includes a component in Medical Office Skills.

This program may be offered remotely. 

The program will provide eight weeks (240 hours) of medical office skills instruction with hands-on practice in the fundamentals of maneuvering through an Electronic Health Record. The software taught includes the integration of practice management and electronic health records. Two weeks of computer instruction which includes a review of MS Office is followed by a six-week component in Medical Office Skills training. The classroom component is followed by a six-week internship placement with a partner Healthcare provider.

Sector-based, medical office components include: Medical Terminology; HIPPAA; and all the important aspects of medical office administration: Medical Insurance; Patient Registration; Scheduling and Referral; Procedure Posting; Insurance Billing; Posting Payments; Patient Billing; Medicaid/Medicare/ACA; and Follow-up and Dispute Resolution. Components in Customer Service in a Healthcare Environment and Communication Skills will also be included as these skills have been determined to be especially important to achieving success in these positions.

Training participants are taught using the materials, software and equipment used on the job. In the medical office classes, instructors will be teaching our students using “real world” scenarios. They will be using current medical documents such as Medicare Claim forms, hospital superbills, EOMB remittance forms and blank HCFA claim forms. In the computer class, students will prepare “real” letters and documents which would be used in a doctor's office or health center.

This program may be offered remotely.

ABLE MS Office Training is a computer and skills training program. All students will receive a comprehensive initial, pre-training computer skills assessment to determine skills gaps. Consultation with instructor to develop an individually-tailored learning plan. Instructor-led classes. Hands-on training in Windows, MS work, Excel, PowerPoint, Outlook, Access, Data Entry, Internet Navigation, Social Media, and Keyboarding. In addition, students will master the online job application process, attend weekly job search workshops and access job search resources including computer work stations available during lab times.

This program may be offered remotely.

The ABLE Job Search Training Program provides participants with up to three months of group and individual job search skills instruction. The purpose of the program is to provide unemployed and underemployed job seekers with the skills and confidence needed to navigate an increasingly complicated and competitive job search process. The goal of the program will be the development of strong and effective job search tools and eventually placement into unsubsidized employment.

The ABLE Job Search Training Program will include the following components:

• Group job search sessions covering a range of job search topics including goal setting, resume and cover letter development, job retention techniques and effective networking
• Employer-led workshops focusing on company job application processes, employer expectations, worksite communication, social networking, and effective interviewing.
• Individual career and job counseling.
• Job development and placement assistance.
• Interview tips and practice including mock interviews conducted by current and former Human Resource representatives.
• Assistance in mastering the on-line job application process.
• Access to job search resources for each participant, including job listings, and a computer resource center with fast Internet connections, telephones and fax machines.
• Support from staff and fellow participants

This program may be offered remotely.

ABLE Job Search provides unemployed and underemployed job seekers with the guidance and supports needed to navigate an increasingly complicated and competitive job search and application processes. The goal of the program is the development of strong and effective job search tools and eventually placement into unsubsidized employment. This program includes: 

• Group job search sessions covering a range of job search topics, including goal setting, resume and cover letter development, job retention techniques, and effective networking 
• A weekly facilitated Job Club 
• Employer-led workshops focusing on company job application processes, employer expectations, worksite communication, social networking, and effective interviewing 
• Individual career and job counseling 
•  Job development and placement assistance 
• Interview tips and practice, including mock interviews conducted by current and former Human Resources representatives 
• Assistance in mastering the on-line job application process 
• Assistance in ensuring that each participant contacts a minimum of 12 employers per month (Most contacts should be formal job applications for suitable and appropriate jobs.) 
• Support from job development and placement staff in identifying and accessing potential and appropriate job openings 

This program may be offered remotely.

To provide students with skills upgrading, recent work experience, and current references, Operation A.B.L.E. offers a six-week internship component with an ABLE partner employer. The goal is to match the internship placement with the interests, career goal, and skill level of each participant. Placements are established in a number of industries including healthcare, education, hospitality and the non-profit sector. Participants work four days per week with the fifth day set aside for group ” job clubs”. An agreement is negotiated between ABLE and the employer as a means to structure the experience and to ensure that the placement is in compliance with the training/career plan. The ABLE program manager provides regular follow-up with the employer to ensure a "good match" and deal with any issues that may arise at the worksite.

This program may be offered remotely. 

The ABLE Job Placement and Retention Program provides job-placed participants with three months of post-placement job retention services. The purpose of the program is to provide working ABLE clients with the case management and support services they need to make a successful transition to employment. The goal of the program will be the participant’s long-term retention and growth on the job. A longer term goal will be the employee’s eventual promotion and/or upgrade to a better job. 

The program will include the following components: 

• Weekly phone follow-up with recently-placed participant to provide support, guidance and counseling. 
• Bi-weekly communication with participant’s supervisor to check on employee status and to identify any job-related issues before they escalate and affect performance and/or standing with the company. 
• Referral to community-based providers or other resources for assistance in handling any individual or family case management issues. 
• One-on-one career and job counseling, if needed. 
• Assistance in identifying “next step” jobs and in navigating application process. 
• Referral to ABLE skills instructors for assistance and/or tutoring in handling computer-related performance issues. 

The ABLE Case Management component will provide ABLE training program participants with the counseling, supports and referrals they need to successfully deal with the financial, personal, family and "life" issues that may stand in the way of successful completion of the program, prevent the graduate from conducting an effective job search, and, ultimately, attaining (and keeping) employment.

Our clients are dealing with a range of issues that include: homelessness (or lack of stable housing); domestic violence; substance abuse; mental and physical health issues; dependent care challenges; financial insecurity; individual or family CORI or court involvement; and lack of confidence. We are also seeing an increasing number of participants who are looking to reenter the workforce after years spent caring for a spouse, parent or family member. Many in this cohort lack the self-confidence needed to convince employers (and themselves) that they can make a real and valuable contribution to the workplace.

We are also seeing the effect of the stronger job market as those mature workers who are more “employable” are able to return to the workplace. As a result, students in our training programs possess a greater number of barriers to employment and need enhanced case management, counseling and referral services. These enhanced case management and support services will be provided on a group and individual basis and also include assistance in applying for and accessing various income supports that when combined with paid employment will bring working graduates closer to individual and family self-sufficiency.

This program may be offered remotely. 

The ABCs for Direct Care Worker Curriculum is grounded in adult learner centered principles. To enhance the Home Care Aide’s understanding of his/her roles, responsibilities, and limitations, the curriculum introduces these concepts in the first module: Roles and Responsibilities. Instructional scaffolding, a process used to help the worker develop a deeper understanding, continues to reintroduce the worker’s role, responsibilities, and limitations throughout the entire training; resulting in a deeper, more comprehensive understanding of the important role s/he has in home and community-based care. This curriculum is taught in both English and Spanish. 

The Child Development Associate (CDA) credential is important for those in the professional childcare space. Commercial center directors and family child care providers have this credential either because it is mandatory for the job they hold, or as a step towards professional and career advancement. Maintaining the CDA credential requires continuing education. This educational opportunity will provide training on how to care for children safely within different environments. 

This comprehensive program will prepare students to handle patient encounters, patient customer service and other areas related to intake and the coordination of a patient’s healthcare experience. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants.

Gain the knowledge and skills as you train for an entry-level position as a veterinary assistant. Veterinary assistants work in a variety of settings including animal hospitals and clinics, animal shelters, laboratories and zoos. They perform front office functions; assist in providing routine and emergency care; perform laboratory procedures; assist in dental and surgical procedures; and taking x-rays. 

Gain the knowledge and skills as you train for an entry-level position as a veterinary assistant. Veterinary Assistants work in a variety of settings including animal hospitals and clinics, animal shelters, laboratories and zoos. They perform front office functions; assist in providing routine and emergency care, perform laboratory procedures, assist in dental and surgical procedures, and taking x-rays.

This program is not typically offered remotely. 

This 58-hour certificate program will introduce the student to the basic knowledge needed for a career in ophthalmic medical assisting. This growing field is one in which the assistant works independent of the ophthalmologist preparing patients for their eye exam. Topics to be covered include: anatomy & physiology of the eye, medical terminology, ocular disease pharmacology, as well as, hands-on skills. Some classes will be held in the offices of local ophthalmologists. Ophthalmic experience or medical assisting background is desirable, but not necessary.

This program is not typically offered remotely. 

This comprehensive program will prepare students to handle patient encounters, patient customer service and other areas related to intake and the coordination of a patients healthcare experience. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants.

The CDA, or the Child Development Associate, is an important credential for those in the professional childcare space. Commercial center Directors, and even family child care providers have this credential either because it is mandatory for the job they hold, or as a step towards professionalism and career advancement. Childcare is one industry that is here to stay no matter how the economy changes, however, the profitability of this industry is still subject to all the challenges of other businesses, even though demand for this service will never go away. Maintaining the CDA credential requires continuing education, and this education opportunity is prolific, but most of what is available surrounds the job itself - how to care for the kids, curriculum, safety, center specs, and more.

This program is not typically offered remotely. 

This course is designed to gain an understanding of the basic components of Office 365, communicating with the outlook web app, managing contacts, calendar, communicating with colleagues and using Skype and getting started with Microsoft Teams. Students learn and practice advanced apps and features. Topics include file storage and collaboration with OneDrive and using SharePoint, using Delve and Planner; and managing users, security compliance and domains.

This program is not typically offered remotely. 

The ABCs for Direct Care Worker Curriculum is grounded in adult learner centered principles. To enhance the Home Care Aides understanding of his/her roles, responsibilities, and limitations, the curriculum introduces these concepts in the first module: Roles and Responsibilities. Instructional scaffolding, a process used to help the worker develop a deeper understanding, continues to reintroduce the workers role, responsibilities, and limitations throughout the entire training; resulting in a deeper, more comprehensive understanding of the important role s/he has in home and community based care. This curriculum is taught in both English and Spanish.

This program is not typically offered remotely. 

This course provides students with the theory and entry-level skills necessary to safely provide basic nursing assistant level care in a long-term care facility, acute care facility or home health care agency. Students learn the role and responsibilities of the nursing assistant and home health aide within the health care team, including patient and residents rights, professionalism, communication skills, basic body structure and function, common disorders, rehabilitation and restorative care, infection control and safety, special care concerns, and basic patient care skills, including vital signs. Upon completion of classroom and skills practice laboratory learning and competency testing, students participate in a clinical rotation at a skilled nursing facility, under the supervision of a registered nurse. 

Upon successful completion of this course and successfully passing the state nurse aide competency examination, students are prepared to seek entry-level employment as a certified nursing assistant (C.N.A.) and home health aide. 

This program is not typically offered remotely. 

Upon completion of the program, graduates will be able to: List key developments in the history of EMS, the five types of services that provide emergency care, and discuss the role of the National Scope of Practice and the National EMS Education Standards as they relate to the levels of EMS education. Understand the body’s topographic anatomy, including the anatomic position and the planes of the body, and the major structures of the respiratory system. Explain how pharmacology relates to emergency medical technician clinical practice, and describe the regulatory measures affecting medications administered in the pre-hospital setting. Describe how to determine the mechanism of injury or nature of illness at an emergency and the importance of differentiating trauma patients from medical patients; discuss some of the possible hazards that may be present at an emergency scene, ways to recognize them, and the precautions to protect personal safety. Define the term trauma and explain its relationship to energy, kinetics, and biomechanics. Discuss the importance of the American Heart Association’s five links of the Chain of Survival to a successful code; describe how progressive communities can improve survival of pre-hospital cardiac arrest patients. Understand the normal changes that occur in the various body systems during pregnancy and the process of childbirth. Summarize the medical equipment, safety equipment, and operations equipment carried on an ambulance; provide examples of some high-risk situations and hazards that may affect the safety of the ambulance and its passengers during both pre-transport and transport. Perform CPR (Cardiopulmonary Resuscitation) as instructed in the program.

Program includes the following courses:

First Year Experience- First year students who want success and direction in their college experience gain practical skills that are directly applied to selection of a college major and future career paths. Students gain effective learning strategies and information on how to navigate and use college procedures and resources. This course emphasizes self-discovery, the workplace, life decisions, and career/future planning within a multicultural framework. Students explore psychological theories and apply those theories to their own personal situations to formulate career/life plans. Students identify their abilities and explore their values, interests, motives, motivations, behaviors, personalities, and interaction styles. Students acquire and develop skills for career planning, job searching and understanding job satisfaction. Students develop an e-portfolio that integrates information developed through the self-assessment and career development process

Computer Information Systems-This course provides an overview of common business office technology usage, including operating systems functions, Internet technologies, and productivity suites. The course focuses on basic working knowledge and hands-on experiences in word processing, spreadsheet processing, relational database processing, and presentation software. This course is the first of two in a series to assist students in preparation of the Microsoft Office Specialist (MOS) certification exam.

Intro to Business Management -This course provides a broad overview of the business world. Students learn to apply basic business concepts and principles to a variety of business situations. Topics include business terminology, the legal forms of business organizations, the impact of the economy on business, and the basic functions of management including marketing, banking and financing, accounting, and technology.

Introduction to Accounting- This course focuses on the relationships between business activities and events and the impact they have on financial statements from a preparer perspective. Students study financial transactions for both service and merchandising businesses and relate the transactions to a company's assets, liabilities, owners' equity, revenues, and expenses. Areas of study include the basic accounting model, the process of the accounting cycle, accounting principles and terminology, financial statement preparation, and computerized accounting applications.

Computerized Accounting- his course focuses on understanding accounting through a mastery of general ledger software applications, using industry-standard software. Students set up and maintain a computerized accounting records system by recording the transactions necessary to operate a service and merchandising business. The course covers the areas of cash, accounts receivable, accounts payable, and payroll transactions. Students learn how to create these transactions on a computer and how to understand and interpret the resulting financial reports

Successful completion of the recruit officer course (ROC) curriculum is required under M.G.L. Chapter 41 §96B to be a sworn municipal, University of Massachusetts, or environmental police officer in the Commonwealth. The ROC is organized into three (I-III) volumes with multiple subtopics. The ROC takes 20 weeks to complete and covers 21st century policing best practices with specific emphasis on the following core principles: problem-solving procedural justice ethical decision making fair and impartial policing Physical Requirements: All student officers must know what to expect ahead of time and must prepare well in advance of the first day of the academy. The most significant factors in this preparation are weight control, aerobic capacity, muscular strength and endurance, and flexibility. Download the MPTC Health and Wellness Fitness Preparation Guide to assist with preparing to attend the police academy. Minimum Requirements: Student officers must (1) be a minimum of 21 years old; (2) be employed or sponsored by a municipal, Environmental, or University of Massachusetts police department or other law enforcement department authorized by the Committee; and (3) successfully complete the Massachusetts Human Resource Division's Physical Ability Test (PAT) and medical examinations.

This course is for students who wish to work in a variety of medical settings.  During the program, students will learn skills consisting of basic anatomy and physiology, medical terminology, medical law ethics, patient psychology, and communications, medical office procedures, clinical examination testing and treatment procedures, phlebotomy EKG, injections, sterile techniques, exam room preparation, taking vital signs, and assessing patients. After successfully completing the program, students will be prepared to work in entry-level positions like medical doctors’ offices, HMOs, clinics, and hospitals with inpatient and exam rooms.

Roca's TRANSITIONAL EMPLOYMENT PROGRAM (TEP) uses real work to teach young people how to show up, follow instruction, and learn skills critical to succeed in the open labor market. Roca operates work crews - contracted through local governments, housing authorities and private companies - in custodial work, property maintenance, painting, and landscaping.

• Under the direct supervision and coaching of a working Crew Supervisor, transitional employees receive real pay (MA minimum wage) for real work. Participants work four days per week, and engage in other required training on the fifth day.
• Of note, Roca is not seeking support for participant wages, but rather is seeking support only for programmatic costs.

Transitional Employment is used for participants who are not ready for work and repeatedly fail at employment. Participants will be assigned to a 5-person work crew, with one crew supervisor, that works on state maintenance and cleaning contracts in the region, including, outdoor cleanups, construction site cleanup and other custodial tasks that can be completed in large groups. All participants holding basic assignment work slots will be paid for four (4) work days per week. Each work day has an actual work time of 6.5 hours not including lunch and transportation to and from the work site. The rate of pay for work slots is MA minimum wage. Participants also engage in a “development day” one (1) day per week, focusing on hard and soft skill development. Participants who are more prepared for employment can skip the basic transitional employment component and move immediately on to more advanced program elements. We plan on most participants spending 90 days in basic transitional employment before moving on to advanced transitional employment.

Advanced Transitional Employment (ATE) are individual and/or work crew placements, which may be partially subsidized at decreasing percentages over 6 months, in businesses and other organizations. Participants will be paid a minimum of $1 above the current MA minimum wage / hour for 32-40 hours per week. Initially, advanced work crews will complete green cleaning, building weatherization and other building maintenance projects in small crews of three workers and one supervisor. Advanced Transitional Employment positions will also include jobs in Roca's green cleaning production business, including all aspects of the business, from production to sales, administration and marketing. We plan on most participants spending 60 days in advanced transitional employment/green jobs training.

This program is offered remotely.

Following job placement, Roca provides job retention and advancement services for up to 2 years. This support, provided by Youth Workers and our Employment Specialist, is laser-focused on ensuring that participants are not only retaining employment but are continuing to advance their skills and achieving the individual goals that will move them toward economic independence.

Roca will provide ongoing retention and advancement services for a minimum of two years after placement. For the first six months (or until the young person has achieved six months of job retention), these services will be provided by the youth worker, who will see the participant a minimum of two to three times per week (not counting the young person's participation in programming.) Following this six month period, the participant technically graduates from Roca, but continues to receive retention and advancement services from Roca for an additional two years. All retention and advancement services will be focused on ensuring that young people served are not only working but are continuing to advance their skills and achieving their individual goals that will move them towards economic independence.

This program is not offered remotely.

Overall Roca Programming Model 

TRANSITIONAL EMPLOYMENT PROGRAM (TEP) uses real work to teach young people how to show up, follow instruction, and learn skills critical to succeed in the open labor market. Roca operates work crews - contracted through local governments, housing authorities and private companies - in custodial work, property maintenance, painting, and landscaping.

• Under the direct supervision and coaching of a working Crew Supervisor, transitional employees receive real pay (MA minimum wage) for real work. Participants work four days per week, and engage in other required training on the fifth day.
• Of note, Roca is not seeking support for participant wages, but rather is seeking support only for programmatic costs.

Transitional Employment is used for participants who are not ready for work and repeatedly fail at employment. Participants will be assigned to a 5-person work crew, with one crew supervisor, that works on state maintenance and cleaning contracts in the region, including, outdoor cleanups, construction site cleanup and other custodial tasks that can be completed in large groups. All participants holding basic assignment work slots will be paid for four (4) work days per week. Each work day has an actual work time of 6.5 hours not including lunch and transportation to and from the work site. The rate of pay for work slots is MA minimum wage. Participants also engage in a “development day” one (1) day per week, focusing on hard and soft skill development. Participants who are more prepared for employment can skip the basic transitional employment component and move immediately on to more advanced program elements. We plan on most participants spending 90 days in basic transitional employment before moving on to advanced transitional employment.

Advanced Transitional Employment (ATE) are individual and/or work crew placements, which may be partially subsidized at decreasing percentages over 6 months, in businesses and other organizations. Participants will be paid a minimum of $1 above the current MA minimum wage / hour for 32-40 hours per week. Initially, advanced work crews will complete green cleaning, building weatherization and other building maintenance projects in small crews of three workers and one supervisor. Advanced Transitional Employment positions will also include jobs in Roca's green cleaning production business, including all aspects of the business, from production to sales, administration and marketing. We plan on most participants spending 60 days in advanced transitional employment/green jobs training.

Following job placement, Roca provides job retention and advancement services for up to 2 years. This support, provided by Youth Workers and our Employment Specialist, is laser-focused on ensuring that participants are not only retaining employment but are continuing to advance their skills and achieving the individual goals that will move them toward economic independence.

Roca will provide ongoing retention and advancement services for a minimum of two years after placement. For the first six months (or until the young person has achieved six months of job retention), these services will be provided by the youth worker, who will see the participant a minimum of two to three times per week (not counting the young person's participation in programming.) Following this six month period, the participant technically graduates from Roca, but continues to receive retention and advancement services from Roca for an additional two years. All retention and advancement services will be focused on ensuring that young people served are not only working but are continuing to advance their skills and achieving their individual goals that will move them towards economic independence.

Root's Youth Culinary Training Program provides young adults with the opportunity to gain hard and soft life skills that will increase their probability of long-term success in the workforce. Enrolled young adults, called Trainees, are immersed in the culinary arts and food service training, workforce readiness, and social and emotional learning throughout the 14-week program. All program graduates leave the program with 240+ hours of culinary skills training; basic financial literacy training; completion of an externship (four shifts) at a local restaurant or food service business; a professional portfolio, including a resume and references; completion of soft skills workshops on social and cognitive skills, self agency, communication, and confidence (the five critical skills identified for success and which employers expect); two industry-recognized ServSafe Certifications (Food Handler and Allergen Awareness); an earned stipend of up to $600 paid biweekly. Upon completion of the program, all Trainees receive a certificate of graduation.  
 
Root combines hands-on food-service training with job and life skills. Root delivers four 14-week training cycles each year. Youth trainees commit to one four-hour shift, either 9:00 am to 1:00 pm, or 1:00 pm to 5:00 pm, Monday through Friday, five days a week for a total of 240+ training hours. Trainees work with a professional chef, receive one-on-one job coaching, and gain personal finance and workforce readiness skills, all while earning a weekly stipend. The program starts with "back-of-the-house" training. Youth learn about utensils, equipment, setting up a workstation, knife skills, developing taste, and food safety, receiving their ServSafe Food Handler and Allergen Awareness certifications. As the program advances, youth hone bread-making skills, concoct soup stocks, and prepare meats. An additional component is "front-of-the-house" skills training, such as customer service, the roles in a restaurant kitchen, bar and beverage basics, and proper food handling techniques. Beyond food service training, Root's program helps young people develop essential life skills and workforce readiness. Upon graduation, youth receive follow-up advising and case management services for one year.
 
Root's social enterprises - the Root Cafe, Catering by Root, and HarborPoint event space - all provide further training and employment opportunities for Root graduates. Employment with Root includes 6-to-12 month kitchen production roles, to per-diem event support roles to augment other youth employment, all starting at least $1.00 above minimum wage ($14.50 is the starting hourly wage for Root alumni, and will increase to $16.00 per hour by 2023). Root's social enterprises provide additional skill development, targeted coaching, and leadership opportunities to prepare alumni of our workforce development program for continued professional growth and access to a living wage.