This course gives an overview of the variety of human service career paths and theoretical approaches used in the field. History and current trends are examined as well as working with culturally diverse populations. Special emphasis is centered on working with developmentally disabled populations. Students are provided with a sampling of the skills, ethical values, and helping processes used in the field. 

This course provides training for students to recognize the mental impact of the social and economic environment on clients. Students receive training and related certification in Mental Health First Aid, CPR/First Aid, and MAP (Medication Administration Program).

The first course covers principles associated with 3D design, visualization, documentation, and product simulation, taught through hands-on use of Computer Aided Design (CAD) modeling software. In addition, student-designed parts are fabricated using both additive (3D printing) and subtractive (CNC milling, laser cutting) techniques to enhance the understanding of the design to the manufacturing process.

The second of a two-course 3D mechanical design series for students interested in careers as product engineers, architects, and designers using computer-aided design (CAD) software, prepares students for the Certified SolidWorks Associate Exam (CSWA) and the Certified SolidWorks Professional Exam (CSWP). A research paper that addresses an advanced topic in 3D solid modeling is required.

The Professional Career Prep component explores careers in engineering, architecture, and design and provides students with the essential knowledge and skills they need as they prepare for further training in the engineering field. Career coaching and resume assistance are provided.

This program will start students on the process of becoming a Certified Addiction Recovery Coach in Massachusetts. Students will build foundational skills and practices with a focus on career coaching and navigation, mental health, addiction, whole health approaches and peer coaching, cultural competencies, recovery coach academy, ethical considerations, and personal finance and budgeting skills. 

Career coaching, professional skills, job search strategies, and resume assistance will be provided and contextualized to the human service field.

Program is offered virtually using Zoom.

This course focuses on the use of a Windows-based personal computer in various business settings. A lab/lecture environment using Zoom is used to enable students to learn the Windows operating system and Microsoft Office for word processing, spreadsheets, databases, and presentation graphics. Students are introduced to the software and then progress through various challenging assignments, including integrating applications. Basic concepts in Internet usage, including electronic mail, are an integral part of the course. 

Through a results-focused three-prong training approach, students will learn customer service fundamentals and be able to focus on strategies for lasting change in their workplace’s culture of customer service.

Career coaching, professional skills, job search strategies, and resume assistance will be provided and contextualized to the office administration field.

The Teaching Kitchen is a hands-on culinary job-training program covering numerous topics outlined below. Trainees progress through a series of 80 competencies including culinary, job, and life skills, with a weekly opportunity to demonstrate progress on competencies gained. Trainees are paid minimum wage for all hours of course participation (up to 28 hours per week, assuming full participation). 

Core Culinary Concepts 

The following units include demonstration of techniques, food preparation, cooking and baking methods; understanding the roles of ingredients, seasoning, tasting; identification of foods, vocabulary, and use of ingredients in recipes or formulas.  Alongside culinary skills, teamwork and working cleanly and efficiently in the kitchen are emphasized throughout all core culinary units:

Cooking Terms/Techniques, Kitchen Equipment/Utensil Identification, Cooking Measures, Knife Skills, Kitchen Math, Basic Baking, Product Identification: Cheese, fruits, vegetables, dairy, herbs/spices, pasta, rice, beans, proteins

Servsafe: Using both classroom and hands-on teaching, all trainees learn about food safety concepts, culminating in certification for the Servsafe Food Handler and Servsafe Allergy Awareness, both nationally recognized credentials. 

Work-Based Learning: Every trainee completes a 150-hour hands-on internship in the high-volume production kitchen at Community Servings. Trainees work under the guidance of the Executive Chef and Cooks to support the daily preparation and packaging of 3,000+ scratch-made, medically tailored meals. 

Job Readiness and Life Skills: Weekly classes prepare trainees for employment upon graduation. Topics include preparation of a resume and references, and mock interviews. Classes also include the life skills that support successful employment including taking charge of automatic thinking and reactions and taking actions consistent with goals, dreams, and values.  

Nutrition Classes: Led by skilled nutritionists and dietitians on staff at Community Servings, trainees learn about recommended daily servings, healthy diets, and nutrients such as proteins, fats, carbohydrates, vitamins, and minerals. 

Digital Literacy: In partnership with Tech Goes Home, all trainees participate in a three-hour weekly computer class and job club during weeks 7 through 12 of the Teaching Kitchen program. Individual training and support are provided to those who would like assistance in how to establish and maintain an email account, submit an online job application, create a job seeker profile online, etc. Through this partnership and as funding allows, those who complete the program will earn a new Chromebook and 1 year of internet access. 

Financial Empowerment: In partnership with the Family Prosperity Services staff at JPNDC.

Job Readiness and Life Skills

Weekly classes prepare trainees for employment upon graduation. Topics include preparation of a resume and references, mock interviews,  extensive study about the food service industry and types of employment available, and job search and job application training and support. Classes also include the life skills that support successful employment including taking charge of automatic thinking and reactions and taking actions consistent with goals, dreams, and values. 

Digital Literacy

During weeks 7 through 12 of the Teaching Kitchen program, all trainees participate in a three-hour weekly computer class and job club. Individual training and support are provided to those who would like assistance in how to establish and maintain an email account, submit an online job application, create a job seeker profile online, complete online applications, etc. 

Financial Empowerment

In partnership with the Family Prosperity Services staff at JPNDC, all trainees participate in financial literacy training including basic banking, understanding credit, and following a budget. Each trainee is provided with one one-on-one financial empowerment coaching as a follow-up to the group training offered. 

Job retention participants are graduates of the Teaching Kitchen work-based learning program, who have successfully gained employment within the food service industry. Job retention services are highly individualized and based on the needs and goals of the individual. Services include, at minimum, weekly or biweekly check-in (by phone, in person, or by email) by Teaching Kitchen staff. Participants are offered the following types of support on an as-needed basis:

• Support processing successes and challenges that arise in their place of employment, and determining any suggested actions to support successful employment
• Referrals to community-based resources to support the retention of employment, including but not limited to transportation, clothing/ uniforms, telephone or computer access, childcare, housing, etc.
• Coaching in the form of guidance and practice conversations to help participants feel prepared to navigate any difficult conversations or tensions in the workplace
• Support navigating any changes in benefits as a result of employment income, and referrals to local financial empowerment and family prosperity support services as needed
• Coaching for individuals who wish to pursue a promotion during the 90 days that Job Retention services are provided

The apprentice position is a part-time paid, transitional position at Community Servings. 

The apprentice works under the expert guidance of the Executive Chef, Teaching Kitchen Culinary Instructor, and kitchen staff. There are two main areas where the apprentice will work and learn:

Community Servings Production Kitchen

The production kitchen prepares and packages 5,000+ from scratch, medically tailored meals per day, which are then home-delivered to neighbors living with critical illnesses by Community Servings' delivery drivers. The meals follow medically tailored diets, created in partnership with the nutrition department, including wellness, renal, heart healthy, diabetic, vegetarian, kid's, etc. The apprentice will support meal production by preparing fresh fruits, vegetables, and proteins for cooking, assist in high-volume meal production, and support daily cleaning and maintenance of the production kitchen. The apprentice will have the opportunity to learn about and use the large-scale kitchen equipment in operation at Community Servings. 

"TK Eats" Social Enterprise

TK Eats is a small business operated by the Teaching Kitchen program. TK Eats is staffed by Teaching Kitchen work-based learning program trainees, under the guidance of the expert Culinary Instructor who serves as both the manager of the business and the chef instructor. The apprentice will assist the Culinary Instructor in teaching and guiding new trainees, while producing meals for sale as part of the social enterprise. There will be opportunities to gain basic business and marketing skills, through the day-to-day efforts of meal production and packaging

Our 6-week Hotel and Hospitality training, At Your Service, is an adaptation of the innovative American Hotel and Lodging Association's nationally accredited curriculum and certification. Specific trainings include: Hospitality and Careers; Guest Services; Room Division; Food and Beverage Service. Job seekers will also attend regular hotel tours, informational interviews with various hospitality professionals as well as sit for an AHLA national accredited certification exam. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers.

This program may be offered remotely.

The Commercial Cleaning Training combines classroom lectures with on-the-job training at the CWS facility. The classroom curriculum includes learning about safety procedures, industry standard techniques, equipment, products and career options. Additionally, individuals will receive hands-on training experience on proper cleaning techniques for the office space, classrooms, restrooms and a commercial dining area; as well as an introduction to floor care. Job seekers will have the additional opportunity to obtain their Occupational Safety and Health Administration (OSHA) General Industry Work Safety certification. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills.

Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers.

This program may be offered remotely.

In this 6-week training program, job seekers receive a comprehensive education in all of the facets and functions in the food industry through a combination of classroom hours and hands-on job training. Classroom instruction will focus on health and safety standards, inventory management, menu planning, and career pathways. Tasks will include customer service, order taking, utility work, food preparation, line/grill cooking, use of Point of Sale system and kitchen clean up. At the end of the training, students have the opportunity to complete the online ServSafe Food Handlers course and obtain certification administered by the National Restaurant Association. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers.

This program may be offered remotely.

This 6-week training program provides hands-on work experience with commercial packaging of food-products, navy apparel/equipage, kit production and packaging. These work experiences are paid and provide real commercial contract experience and an introduction to the various career pathways in commercial production, packaging and warehousing. CWS's most recent partnership is with Mightier, an innovative organization that developed a program of bioresponsive video games to help children learn emotional regulation and deep breathing skills. Mightier will be employing individuals enrolled in the Commercial Production/Packaging program to help assemble, package, and ship their program kits. Job seekers will have the additional opportunity to obtain their Occupational Safety and Health Administration (OSHA) General Industry Work Safety certification. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers.

This program may be offered remotely.

All participants in this component work with a Case Manager or Placement Specialist to create an Individualized Placement Service Plan specifically focused on job development and placement. The Individual Service Plan set benchmarks, activities and completion dates. Some examples of tasks listed on this Placement Service Plan include: attend all mock interview sessions, attend all employer tours, apply to at least 12 jobs per month, document all follow up contact with employers, attend job fairs, meet with assigned Community Work Services (CWS) staff member weekly. 

Participants are expected to do 10 hours of Job Search per week, which will be a combination of time in the CWS Computer Lab, attending CWS events and activities and networking in the community. Participants track weekly job search activities through a log that is reviewed weekly in case management meetings. 

Community Work Services (CWS) proposes to offer Job Placement and Retention services to participants who have previously completed one or more of the approved SNAP E&T components. Services provided will be tailored to the individual however will include off-site coaching, regular face-to-face meetings, on-site visits, negotiations with employers, job coaching and problem-solving for issues that arise that can impact job retention. 

This program may be offered remotely.

The Job Readiness program focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills.  Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers. During the pandemic the program is offered virtually.

Our program prepares students for careers as entry-level technicians in biotechnology and life sciences laboratories. Over a 7-month program, divided into two semesters and coupled with a 12-week paid industry internship, students master the cutting-edge technical skills, instrumentation, and quality control measures required to work as entry-level lab technicians. Each semester follows a thoughtful workflow that incorporates practice of industrial methods to prepare students for work in the thriving biosciences economy. In addition to hands-on technical laboratory training, students are mentored by industry professionals and learn valuable career skills including communication, critical thinking, teamwork, and time management.

Program Details: 

• Small class size fosters one-on-one coaching
• FREE training, plus paid internship
• Training stipend of $7,000 is available to students who qualify
• Training takes place in Gloucester; internship locations vary
• Age range: 18 – 30 years old
• Full-time program: 8:30a to 2:30p, Monday – Friday
• Full-time, guaranteed, paid-internship

Career Skills:

• Foster life skills required for professional employment
• Establish critical thinking and rhetoric through journal article discussions
• Assist with internship and job application process
• Teach professional written and oral communications
• Introduce different types of labs through field trips and guest speakers

Internships:

• Full-time, three-month, paid-experience
• Work at prestigious biotech companies
• Mentorship from professional scientists
• Develop new laboratory skills
• Network with industry leaders

This combined 100+ hour training prepares you for two certificates: Nursing Assistant and Home Health Aide! Learn all the skills required to succeed as a direct care worker in a friendly, hands-on, adult-centered learning environment. The program ends with a clinical rotation to support your healthcare education and career. Graduates of GCC’s CNA/HHA program go on to work as direct care providers in a home setting or at a facility, such as an assisted living facility or in a hospital.

Learners who successfully complete this program will earn a Home Health Aide Certification and a Nursing Assistant Certificate of Completion, which meets the educational/clinical hours eligibility requirement to take the Massachusetts state exam to earn a Certified Nursing Assistant (CNA) credential. Successful completion also enables graduates to receive:

• Home Health Aide (HHA) Certification
• American Heart Association First Aid Certification
• American Heart Association CPR Certification
• Person-Centered Dementia Care Certificate of Completion 

Nursing Assistant Training: Massachusetts law requires that anyone planning to work as a nursing assistant in a long-term care facility (formerly called a nursing home) complete this required training and pass a state competency exam. The state testing fee is included in tuition (no cost to the student). All students who successfully pass this course are qualified to take the MA Nurse Aide Competency Evaluation.

Home Health Aide Training: In Massachusetts, anyone planning to work for a state-approved Home Health Agency must have their HHA certificate. All students who successfully pass this course will receive their HHA certificate, which never expires. You will always be able to work as a Home Health Aide.

The House of Peace & Education Inc. (HOPE) job placement coordinator works with clients to perform an inventory of their skills and interests to determine the most advantageous direction for them to pursue employment. 

Job placement takes the computer and soft skills and applies them to the job search process. Working with local businesses, employers, and community groups, we expose the clients to a variety of experience including mock interviews to build their confidence and skills prior to sending them on interviews and to job fairs. 

The coordinator then connects the participants to various websites, newspaper classifieds, and job fairs. If the participant transfers from our vocational skills training class or apprenticeship program and they do not have an updated resume and cover letter template, the coordinator will work with them to update them. Assistance with scheduling, filling out applications, and interviews is also provided. 

This program has a prerequisite of being enrolled in HOPE Job Skills Training Classroom model or Independent Study model. 

Each participant is assessed when they first come to HOPE. This assessment is seeking to discover what the barriers to employment are. They address various areas of a participants life to determine if there are strengths in those areas or if there are additional opportunities for support. Some of the areas assessed are health, family, transportaion, finances, education. Once these areas are identified as either a strength or an opportunity we develop a plan with the client.

Throughout the program we reflect back on this assessment and it becomes our PATH to success for the student. Using the strengths to support the weaknesses and finding support from the community if necessary we hope to prepare each client for success. This component occurs in both classroom and independent study. It keeps both the program and the client accountable.

House of Peace & Education Inc. (HOPE) program provides job skill training to clients who are seeking employment. This 8-week business skills training, clerical, and data entry focuses on computer skills and the ability to work within an office environment. Students are typically placed in internships in local businesses, once the classroom portion is completed. HOPE uses a Microsoft office text to train the students to use the Microsoft Office Suite program. Real world assignments are prepared throughout the curriculum so that students experience writing emails, letters, developing spreadsheets, and other common office or data entry tasks. The students volunteer in HOPE's office environment as part of their class, allowing students to practice the skills as they are learning, resulting in mastery. This program serves as a point of entry into HOPE Job Readiness Programs.

Independent Study Model:

HOPE provides real skill training for participants seeking work in a variety of fields who do not have the time for a fulltime program. Following an assessment the coordinator works individually with each client to match their skill set to an employment opportunity. Along the way the client's skills are honed and developed. The independent study portion of the curricula works around a working persons schedule so we can ensure they are positioning themselves to increase their employment in their current field or move into a field where they can earn a living wage. Participants will develop a plan with the staff to increase their income to meet the needs of their family. Field trips and speakers are included as options for these participants.

This program may be offered remotely.

The House of Peace & Education Inc. (HOPE) knows that you find a job the last place you look. We are committed to helping participants seek employment and not lose steam if they find obstacles in their way. HOPE assists through its vast contacts to connect participants with potential employers in the community. These employers are seeking qualified workers and we see ourselves as a conduit, providing them with a connection to our clientele. Once a participant is place in a job or finds one on their own HOPE provides at least, often more, 90 days of job retention supports. These include, but are not limited to, site visits. Phone calls with the participant, and often additional skill building, if necessary. 

This program is offered remotely.

HOPE offers several opportunities to practice the skills learned in the classroom. As part of our funding stream and program offerings we have two outward facing businesses HOPEful Boutique, a small thrift store, and CUP of HOPE a working coffee and bake shop, we also have HOPE administrative offices and Summer Camp as potential opportunities. For those participants needing work experience these internship/apprenticeship opportunties give them a chance to hone their skills, gain valuable work experience, and practice their skills in a supportive environment.

This program is offered remotely. 

A comprehensive job readiness course. Content is geared toward the English communication skills of the client. Class levels range from SPL 0 – SPL 6 (Student Performance Levels 0-6 as defined by the National Reporting System). All four skills are addressed in the program (Reading, Writing, Listening and Speaking). Technology is incorporated into all aspects of the program — aide in the quality of instruction delivery, improvement of communication skills, gains in digital literacy and positive employment outcomes. 

Job readiness components include: Basic resume and cover letter writing, filling out applications (paper and online), understanding job postings paper and digital), asking about job openings and following up on applications, interview practice, workers’ rights, and American work culture. Clients participate in quarterly interview practice and receive feedback on their performance, attend job fairs and open houses, and meet regularly with an employment specialist, who assists them in their job search. 

This program may be offered remotely.

Students enrolled in EFA receive up to 9 hours of contextualized English for Speakers of Other Languages (ESOL) classes each week. These classes focus on workplace readiness skills, interview practice, and grammar and vocabulary used in the workplace. In addition, students meets individually with a designated career coach to create an Employment Plan, write a resume, apply for jobs and practice for interviews.

This program may be offered remotely.

The Bridges to College and Careers program (Bridges) is an intensive, 23-week, 460-hour college transition program designed to equip adult learners with the English, math, science and computer skills needed to enter college and complete a post-secondary certificate or degree. The Bridges program offers students multiple career pathways to industry-recognized certificates in high-demand and technical occupations.

The Bridges model of intensive academic support - which includes ESOL, college-level reading, writing and math, and practical study and technology skills - is designed to help adults close learning gaps much more quickly and efficiently than traditional college developmental education classes. Bridges incorporates weekly one-on-one and group coaching support for all students. JVS also provides assistance with navigating financial aid, enrollment in a matched savings account, peer support activities and job placement.

Program components include: a dual-enrollment option for Adult Diploma program students nearing attainment of their high school diploma, a pre-Bridges English for Academic Success (EAS) class as well as Bridges to College pathways in General Studies, Biotechnology and Business/Technology. Depending on their pre-Bridges academic English and math levels, students enter the program directly into a college pathway or they first complete a cycle of English for Academic Success and begin a college pathway in the next Bridges cycle. All Bridges pathways lead students to college certificate/degree programs.

This program may be offered remotely.

Participants can increase their job readiness through career coaching, workshops, online skill building, job search strategies and access to employers, interview clothes, etc. Some clients will enroll in outside vendors for job training or education opportunities. Participants can create an individualized schedule according to their educational and career goals by selecting the services that correspond to their needs and ensure they are engaged in job search or education activities to meet their work requirement, if necessary.

This program may be offered remotely.

This program is designed for students who are interested in a career in long-term care doing direct patient care. JVS' geriatric Nurse Assistant program, Caring for our Seniors, was developed in 2010 in partnership with the region's largest eldercare providers in order to meet the need within the long-term care sector for caregivers with geriatric skills. During the first ten weeks of the JVS program, the JVS nurse's aide curriculum equips trainees with the English fluency, computer literacy, medical terminology, anatomy, working with frail elders and the nursing skills needed to be caregivers in a variety of long-term care settings. The program also includes ESOL, computer classes, customer service, Nurse's aide training, job readiness classes, job placement. The final four weeks take place at the Academy for Healthcare Training where students will prepare for the Certified Nursing Assistant certification examination. In addition, students receive extensive job search skills training and job development services.

This program may be offered remotely.

JVS offers vocational training to meet the needs of students and employers. The professional training programs provide a complete set of skills that enable students to begin careers that are demand in today's job market. Each program consists of a package of courses, along with support such as case management, job placement and post placement. Students receive a certificate upon completion. The Building Your Career as a Pharmacy Technician training program teaches the skills needed for a successful career in a retail or hospital pharmacy. The primary goal of the 12-week training program is to prepare students to pass the national certification exam and to place them in a job as a certified pharmacy technician in retail or hospital settings. Class instruction includes accurate calculations and conversions, medications and anatomy, pharmacy law, hospital basics, customer service and inventory, and an internship in a retail pharmacy. Students receive extensive experience during their externship at a retail and hospital pharmacies. Program length is 33 hours per week for 12 weeks. Once students have successfully completed their classes and graduated, JVS staff assists students in finding jobs in a pharmacy. Recently, due to the current COVID-19 pandemic, we were able to deliver remote classes to all students who successfully completed and graduated. In early May, we began remote classes for our next group of students despite the Governor's current shelter and place order.

This program may be offered remotely.

Secure Jobs is a rapid employment program designed to help clients who are homeless or at risk of being homeless to begin to stabilize their situation through employment. Clients begin with intensive Job Readiness training provided both individually and in small group settings to help clients learn to: design and write resumes and cover letters, prepare reference lists, research employers, build computer skills particularly applicable to job searching, learn interview techniques and prepare follow-up questions for employers, set up a professional email account, complete online applications, and handle telephone screenings by employers. Secure Jobs staff also work with clients to identify other barriers to getting and keeping employment and create step by step action plans to address these. Post placement, clients receive ongoing support and development of professional skills including: problem solving, communication and other soft skills to ensure clients successfully retain their employment. Clients also engage in longer term goal setting to help them move from initial employment to long term sustainability.

This program may be offered remotely.

The Together We Rise program provides specialized coaching to help participants identify their career goals, and then support them in taking the next steps in one or more of the following tracks: Employment, Education or Training.

Participants will receive up to 1 year of one-on-one coaching to complete the next step identified with their Career Coach. It is expected that participants will work closely with JVS staff as well as complete tasks independently to achieve their goals.

This program may be offered remotely.

VTP is a short-term, intensive skills training program that provides participants with a mix of classroom and experiential learning in one of four industry tracks: Healthcare Client Relations, Research Enrollment Coordinator, Bank Careers, and Food Service. JVS collaborates closely with employer partners to maximize job prospects for participants upon successful completion of the program. 

*The Healthcare Client Relations track, is a 3 week pipeline program which guarantees full-time employment in a Research Enrollment Coordinator role at Mass General Brigham upon successful completion of the program. 

This program may be offered remotely.

This comprehensive 10-month education and vocational training program provides academic remediation and enrichment leading to a HiSet certificate, intensive construction skills training leading to a construction industry-recognized credentials including the HBI-PACT and OSHA certificates, and retail skills training leading to retail industry credentials including the Retail Industry Fundamentals (RIF) certificate. Participants participate in career readiness and life skills seminars throughout the duration of the program.

Academic instruction includes, but is not limited to:

• Math
• Humanities
• Science
• Academic readiness

The pursuit of a HiSET certificate requires participants to pass tests in five core academic areas. The HiSet is awarded by the Massachusetts Department of Elementary and Secondary Education

Construction skills training includes, but is not limited to:

• Rehab and new construction skills & techniques
• Green-standard construction methods
• Pre-apprenticeship certificate training (PACT) Carpentry & Painting.

The pursuit of an industry-recognized certificate-PACT involves intensive classroom, workshop, and community-based construction site training. Training also includes OSHA (Occupational Health & Safety Administration) certification. Training is designed to prepare students for employment in construction and construction-related jobs. 

The retail skills track includes 18 hours of intensive classroom training in the NRF Foundation's RISE Up curriculum that leads to a credential in Retail Industry Fundamentals (RIF). Students who successfully earn this credential will be eligible to participate in 180 additional hours of on-the-job skills training through employers who can offer direct hands-on experience in retail and customer service roles.

Career readiness and life skills seminar training include, but are not limited to:

• Social Emotional Learning
• Leadership
• Communication/Debate
• Media Awareness
• Career exploration & pathways (including PSE awareness & access)

This 34-week intensive occupational skills training includes classroom academic technical instruction and exploration of the IT support occupation with partners/employers via tours and guest speakers. Career Readiness/Workforce preparation seminar will run concurrently throughout the duration of the full program.

Information & Technology training includes, but is not limited to:

• IT Help Desk concepts
• Operating systems and software
• PC Computer Hardware & Support
• Networking technologies
• Customer Service Training
• Career Exploration & Readiness

Participants receive hands-on experience with troubleshooting & maintaining computers, software, networks, and mobile devices.

Career Exploration and Readiness preparation include, but are not limited to:

• History, language and Culture of the Information Technology Industry
• Employment and career pathways in the Information & Technology industry
• Job readiness and job-seeking techniques (e.g. resumes, interviewing, soft skills)
• Microsoft Office Suite & Google Apps

Frequent written reports and oral presentations are required to strengthen the student's communication skills and get them accustomed to public speaking. Examinations and quizzes are administered weekly to assess learned knowledge of presented material and determine the need for remediation/tutoring intervention.

Graduates are eligible to apply for 16 college credits through a partnership with Bunker Hill Community College.

Program graduates can continue to receive weekly job-seeking and placement support, through one-on-one meetings or small-group seminars focused on improving job-seeking skills and identifying positions for which they were trained and/or aligned with their career pathway. Support strives to enhance the participants' skills, increasing motivation and self-confidence to persevere in the job-seeking process.

34 weeks of intensive occupational skills training including 20 weeks of classroom academic instruction and 14 weeks of laboratory skills training. Biotechnology job seminar and Career Exploration run concurrently throughout the duration of the full program. The laboratory skills training is located off-site at the Bunker Hill Community College.

Instruction & lab training include, but not limited to:

• Fundamentals of Chemistry
• Fundamentals of Biology
• Biotechnology Seminar
• Career Exploration

Lab skill training includes but is not limited to:

• Collecting, Organizing, and Analyzing Data
• Use of Liquid Measurements
• Use of Centrifuge and Microfuge
• Solution Preparation and use of pH Meter
• Protein Quantitation and use of Spectrophotometer
• DNA Electrophoresis
• Restriction Analysis/DNA Fingerprinting
• Bacterial Transformation
• ELISA Immunoassay
• Separation of Proteins by Column Chromatography
• Use of Microscopes and the Hemocytometer

Biotechnology Job Seminar and Career Exploration training include, but are not limited to:

• History, language & culture of the biopharmaceutical industry
• Employment and career pathways in the biomedical industry
• Job readiness and job-seeking techniques (e.g. resumes, interviewing, soft skills)
• Microsoft Office Suite & Google Apps

Frequent written reports and oral presentations are required to strengthen the student's communication skills and get them accustomed to public speaking. Examinations and quizzes are administered weekly to assess learned knowledge of presented material and determine the need for remediation/tutoring intervention. Graduates are eligible to apply for up to 8 college credits of science electives through a prior learning assessment with Bunker Hill Community College.

Program graduates can continue to receive job-seeking and placement support.

 Job Search Training activities provided within the STRIVE START (Success Through Attitudinal and Readiness Training) Workshop include 30 hours of live instruction and a minimum of 5 hours of Case Management over 5 weeks. Topics covered include: 

1. Workplace Etiquette: punctuality, time management, positive mental attitude, professional communications skills, professional dress, accepting and applying constructive feedback, managing professional relationships, and teamwork. 
2. Job Search Skills: understanding the hiring process and which employer skills meet industry needs, navigating job search websites, completing job applications, completing a resume, participating in mock interviews, and practicing interview etiquette such as making a good first impression, how to dress and as indicated answer questions regarding past mistakes, gaps in employment, or criminal records, and following up after an interview. 
3. Financial Literacy Education: STRIVE partners with the Codman Square Neighborhood Development Center to bring financial literacy education during the workshop. Topics covered include financial goal setting, money management, banking, basic budgeting, managing and repairing credit, saving for financial goals, and the use of insurance. 
4. Within the Case Management component, each STRIVE participant completes an extensive intake interview providing their Case Manager with information pertaining to their personal and employment history, they complete educational assessments and develop an Individualized Support Service ("ISS") plan that outlines measurable goals. Participants meet with their Case Manager throughout the 5-week program to track their progress with goals and to receive support with referrals to services that address educational, housing, social, and mental/medical health needs. In addition to making targeted referrals, the Case Manager may also coordinate with collaterals to monitor a participant's follow-up on the referrals and services put in place as indicated. 

We will loan laptops to SNAP participants as needed for their job search, education, and training activities. Additional participant support may include assistance with covering costs for childcare, transportation, tests/fees, books/supplies, and clothes/uniforms. 

Job Retention services are provided to each graduate of the STRIVE START (Success Through Attitudinal and Readiness Training) Workshop once they begin employment. For SNAP-eligible clients, their Job Retention services will begin on the first day of their employment and continue for a minimum of 30 days and a maximum of 90 days thereafter. Employment is verified via pay stubs or other types of verifications provided by the STRIVE client and/or the employer. 

Job retention activities may include on-the-job visits and/or regular communication with our clients and their supervisors. Job retention services typically occur weekly for up to 30 minutes in length for a minimum of 30 days or a maximum of 90 days. This strategy enables us to address any workplace issues, provide additional training, find new employment placements as needed, and provide coaching and support as our clients look to advance in position and develop their careers.

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:

• become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
• attend an orientation;
• meet with the job counselor for a career readiness assessment;
• receive transportation assistance if needed; and
• participate in weekly and monthly activities that may include:

JOB COACHING

Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.

WORKSHOPS & TRAINING

You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.

JOB SEARCHING

Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.

NETWORKING

Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center

The  Links Program at MCC is a comprehensive transition to college program that provides its target population of non-traditional learners with the academic, college-going and life skills necessary to attend a college degree or certificate program, and establish a career path. In addition to the coursework, the program includes intensive case management, monthly academic updates, and ongoing advising to ensure that each student develops and completes an Individualized Education and Career Plan; use of a cohort model whereby students complete core classes together, which creates a community of learners who are supportive of one another; and connection to MCC academic and financial aid advisors to ensure a positive, seamless transition to college certificate and degree programs.

To achieve its goal of a positive transition to college level programs, Links provides coursework that addresses the needs of its target audience including developmental pre-college requirements as well as the initial steps to earning college-level credits. Designed to meet the needs of adult and non-traditional students who have attended ESE adult education programs, the Links Transition to College Program offers week-day classes with a schedule that is planned so that students are only required to be on campus two days per week. The courses provided to the students in the Links Program are the same developmental math and writing classes, and the same Interdisciplinary seminars, First Year Experience and Career Exploration, as those taught mainstream at MCC. Links students can also fulfill the required college level English Composition I through the Links Program. A fundamental goal of the Links Program is to ensure that its students have established college level skills in math and English and fulfilled any needed developmental coursework by the completion of Links.

Although students may enter Links with the goal of completing a college degree, their ultimate objective is a job and career path with family sustaining wages. Healthcare is one example of a local in-demand industry that the Links Program helps students connect to, and advance in. For example, Links has helped students who came to the program to gain the math and writing skills to succeed in the entrance exam for the LPN training. Other examples include students who have earned their degrees in Nursing and Radiologic Technology at MCC as well as several students who had their academic start with Links and went on to earn a certificate through the college's Academy of Health Professions such as certificates as Nursing Assistants, Medical Receptionists, Medical OfficeAdministrators.

The program, which was originally offered only at the Bedford Campus, was expanded to the Lowell Campus in FY18 to enrusre that the population of this urban center had access as well and additional courses sections will be offered in Lowell during FY21.

This program may be offered remotely.

The Personal Leadership Training program provides low-income women and men with the opportunity to enhance job readiness and employability. During the 4-week program, participants engage in:

• Personal goal-setting activities and the development of an Individual Action Plan
• Individualized case management
• Goal-oriented financial literacy training; and
• Individualized workforce development trainings such as computer literacy, job readiness and skills training, and professional skills development.

Participants also receive ongoing case management that include mentoring/coaching, wraparound services, job search assistance, referrals to additional training and service programs, and follow-up support as needed.

• Secure employment. These clients will have the option of receiving job retention services through MJE. This includes ongoing case management and mentoring to provide:
  • Continued referral for services
  • Addressing needs/challenges that arise (i.e. changes to housing, childcare, transportation, etc.)
  • Addressing client interest in changing employment or other status as applicable
• Transition to skills training and/or education programs, such as our PCA (Personal Care Assistant )Workshop, Our Technology Training workshop, where clients receive a free new Chromebook and certificate upon completion, Resume/ Cover Letter Support, Financial Empowerment Workshops as well as Entrepreneurship Workshops and more.
• Mothers for Justice and Equality also partners with HEARTs to support case management services while clients are participating in the Certified Nurse Assistant Programs with HEARTS.
• This group will continue to be supported with MJE Case Management as needed or may come back to MJE for job placement or other services following the completion of their training.
• Participate in internships with MJE and/or partner agencies. These are subsidized positions (by grants/contracts) and will include working in administration in an office or health care environment most typically. Internships depend on the client 

MJE has a wide range of existing employment and internship partners. They also work with several community colleges to conduct college tours and college placements. In addition, Mothers for Justice and Equality also supports clients with obtaining certification in fields of interest. MJE anticipates our clients will obtain jobs in retail, administrative, health care, childcare, construction, and related roles. Collaborations occur ongoing, we regularly meet and connect with employer partners through daily interaction as we seek to support our clients.

ESOL Supported Microsoft Office Certificate Program

This 16-week online program for English Language Learners with Intermediate to Advanced English Skills is a series of courses taught by live instructors with much interaction. 

The first course in this series, Digital Literacy, will teach students how to use Outlook to create and manage calendars, Video Conferencing applications such as Zoom and GoToMeeting, Google Drive, Docs, Sheets, and Slides, Excel, PowerPoint and Word.  Throughout the entire Certificate Program students will participate in supported ESOL studies to improve their English reading, writing, listening and speaking skills.

The skills portion of this program will include Microsoft Office Word, Excel, PowerPoint, and Access. Students will acquire the skills needed to complete the Microsoft Office Specialist Expert Certification. With training in current computer applications, students will be prepared to perform the job duties needed to work in an office environment. Students will receive supportive ESOL services while enrolled in this certificate program. ESOL instruction and activities will closely follow the career and vocational curriculum to bolster the skills learned in class. 

The last portion of this training will include Personal Finance Literacy.  Introduction to Personal Finance will cover essential aspects of consumer personal finance consisting of budgeting, debt management, saving, credit and its history, insurance, taxes, investments, and retirement. The goal is to understand the financial system along with products offered and what works best for the individual to make the best-informed decision for their life and different life cycles. Reviewing saving plans, loan options, how to manage your credit, how to become a savvy consumer and save for the future addressing the core and fundamental concepts. This will lead to informed decisions for the future, as their careers and life evolve and change. 

Upon completion students will work with a Career Coach who will provide career readiness, job interviewing, resume building and job search skills. 

Requirements:

Intermediate or higher level (SPL 4/5) –English required. 

*Required Textbook: GO! Microsoft Office 365: Introductory 2019, 1st edition  -- MyLab IT with Pearson eText ISBN-13: 9780135651346

*Please note; students are required to purchase their own textbook prior to start of class.

ESOL Supported Medical Office Front Desk Certificate Program

This 18-week online program for English Language Learners with Intermediate to Advanced English Skills is a series of courses taught by live instructors with much interaction. The Certificate program is designed for those who seek entry-level employment in the medical office field, as well as those currently employed in the medical field who seek additional training.

The first course in this series, Digital Literacy, will teach students how to use Outlook to create and manage calendars, Video Conferencing applications such as Zoom and GoToMeeting, Google Drive, Docs, Sheets, and Slides, Excel, PowerPoint and Word.  Throughout the entire Certificate Program students will participate in supported ESOL studies to improve their English reading, writing, listening and speaking skills.

The skills portion of the course will provide an introductory study of medical office procedures, law/ethics, terminology, billing/coding, computer keyboarding, computes in Healthcare along with supportive ESOL instruction in healthcare literacy and career development skills.

The last portion of this training will include Personal Finance Literacy.  Introduction to Personal Finance will cover essential aspects of consumer personal finance consisting of budgeting, debt management, saving, credit and its history, insurance, taxes, investments, and retirement. The goal is to understand the financial system along with products offered and what works best for the individual to make the best-informed decision for their life and different life cycles. Reviewing saving plans, loan options, how to manage your credit, how to become a savvy consumer and save for the future addressing the core and fundamental concepts. This will lead to informed decisions for the future, as their careers and life evolve and change.

Upon completion students will work with a Career Coach who will provide career readiness, job interviewing, resume building and job search skills.

Requirements:

Intermediate or higher level (SPL 4/5) –English required.

*Required Textbook: MindTap: Medical Terminology for Health Professions 12 Months Access, 8th Edition, Spiral bound Version ISBN: 9781305634435

*Please note; students are required to purchase their own textbook prior to start of class. Approx. $30

Advanced ESOL for Health Professionals

This 20-week online course with a live instructor will help students master specific medical vocabulary and idioms, and improve their ability to communicate in English in a hospital or clinical setting. Students will receive additional assignments to complete at home. This course is great for someone already working in the medical field who needs more confidence in their job, or for someone looking to move up in the field. This is a 20-week, one evening per week course.  Students must be intermediate to advanced English Language Learners.

Upon completion, students will work with a Career Coach who will provide career readiness, job interviewing, resume building and job search skills.

Requirements:

• Intermediate or higher level (SPL 4/5) –English required.
• Required Textbook: TBD
• Please note; students are required to purchase their own textbook prior to the start of class. Approx. $30

ESOL Supported Coding Certificate

This 14-week online program for English Language Learners with Intermediate to Advanced English Skills is a series of courses taught by live instructors with much interaction. 

The first course in this series, Digital Literacy, will teach students how to use Outlook to create and manage calendars, Video Conferencing applications such as Zoom and GoToMeeting, Google Drive, Docs, Sheets, and Slides, Excel, PowerPoint and Word.  Throughout the entire Certificate Program students will participate in supported ESOL studies to improve their English reading, writing, listening and speaking skills.

The skills portion of this program will include an Introduction to Python, and Software Development Using Python. Course instruction will include both technical and employability skills training will prepare participants for workforce readiness or industry certification to meet the very high demand for these types of occupations in the local labor market. Participants will explore career options and gain employability skills, which will include knowing how to provide good customer service to meet employer needs by developing effective communication strategies, and using collaborative teamwork.   Learners will practice coding in an online environment and develop their knowledge and skills using data structures such as strings, lists, and range sequences, as well as methods for working with these structures Students should also be prepared to take and pass the relevant certification exams. Students will build on these skills by using JavaScript code for supported data types and write simple code.

The last portion of this training will include Personal Finance Literacy. Introduction to Personal Finance will cover essential aspects of consumer personal finance consisting of budgeting, debt management, saving, credit and its history, insurance, taxes, investments, and retirement. The goal is to understand the financial system along with products offered and what works best for the individual to make the best-informed decision for their life and different life cycles. Reviewing saving plans, loan options, how to manage your credit, how to become a savvy consumer and save for the future addressing the core and fundamental concepts. This will lead to informed decisions for the future, as their careers and life evolve and change. 

Upon completion students will work with a Career Coach who will provide career readiness, job interviewing, resume building and job search skills. 

Requirements:

Intermediate or higher level (SPL 4/5) –English required. 

*Required Textbook: TBD 

*Please note; students are required to purchase their own textbook prior to start of class.

ESOL Supported Accounts Payroll Certificate Program

This 20-week online program for English Language Learners with Intermediate to Advanced English Skills is a series of courses taught by live instructors with much interaction.

The first course in this series, Digital Literacy, will teach students how to use Outlook to create and manage calendars, Video Conferencing applications such as Zoom and GoToMeeting, Google Drive, Docs, Sheets, and Slides, Excel, PowerPoint and Word.  Throughout the entire Certificate Program students will participate in supported ESOL studies to improve their English reading, writing, listening and speaking skills.

In the skills portion of this program you will learn payroll functionality and controls to process bi-weekly payroll, including paysheet creation, time and labor interface, retroactive pay processing. You will learn how to maintain payroll information by collecting, calculating, and entering data into a payroll system. Students will learn how to update and reconcile monthly payroll transactions, journal entries and preparation of W2 and 1099 forms.

Research and response to routine, non-routine and complex payroll and labor inquiries.

Students with Intermediate to Advanced ESOL language skills will receive support throughout the program with a contextualized ESOL component that closely follows the academic curriculum.

The last portion of this training will include Personal Finance Literacy.  Introduction to Personal Finance will cover essential aspects of consumer personal finance consisting of budgeting, debt management, saving, credit and its history, insurance, taxes, investments, and retirement. The goal is to understand the financial system along with products offered and what works best for the individual to make the best-informed decision for their life and different life cycles. Reviewing saving plans, loan options, how to manage your credit, how to become a savvy consumer and save for the future addressing the core and fundamental concepts. This will lead to informed decisions for the future, as their careers and life evolve and change.

Upon completion students will work with a Career Coach who will provide career readiness, job interviewing, resume building and job search skills.

Requirements:

Intermediate or higher level (SPL 4/5) –English required.

*Required Textbook: TBD

*Please note; students are required to purchase their own textbook prior to start of class. Approx. $30

The overarching goal of One Family’s Credential to Career Coaching program (C2C) is to help parents who are experiencing or at risk of homelessness identify pathways into family-sustaining careers, thereby breaking the cycle of poverty. To achieve this, C2C helps parents determine what career to pursue based on their skills and interests, where to obtain any necessary credentials, and how to finance their education or training. 

At the end of the program, each participant has created a detailed and actionable plan to enter a career that can support their family. C2C takes place over three intensive months, plus a year of follow-up coaching support to ensure each parent stays on track to their established goals. The program includes both group workshops (to convey foundational information on credentials and career paths) and one-on-one coaching (to apply this information and construct each participant’s individual plan). 

During FFY 2021, we anticipate running 5 cohorts of 10-20 parents. In past cohorts, just under 50% of the parents served were SNAP eligible. The program takes place in two key phases: “Exploration” and “Planning.” 

During the Exploration phase, participants work with their One Family coach to identify their skills and interests, and align them with careers that can support a family. This phase also builds up participants’ knowledge of the different types of credentials; the connection between credentials, career paths, and earnings potential; and the different types of universities and training programs, along with key metrics for evaluating them. 

After the Exploration phase, participants synthesize what they have learned and make decisions about credentials and career paths in the Planning phase. Herein, the focus shifts toward creating each parent’s personal roadmap, outlining the key steps they will follow to obtain their credential (if needed) and enter their chosen career. This includes creating a budget and planning to finance their credential; detailing the steps to apply and enroll in credential programs, including deadlines, key tasks, and resources needed; mapping how the credential will lead into their chosen career path; and planning considerations for common obstacles to success such as stress management, childcare, and transportation. 

This program is offered remotely.

The ABCs for Direct Care Worker Curriculum is grounded in adult learner centered principles. To enhance the Home Care Aide’s understanding of his/her roles, responsibilities, and limitations, the curriculum introduces these concepts in the first module: Roles and Responsibilities. Instructional scaffolding, a process used to help the worker develop a deeper understanding, continues to reintroduce the worker’s role, responsibilities, and limitations throughout the entire training; resulting in a deeper, more comprehensive understanding of the important role s/he has in home and community-based care. This curriculum is taught in both English and Spanish. 

The Child Development Associate (CDA) credential is important for those in the professional childcare space. Commercial center directors and family child care providers have this credential either because it is mandatory for the job they hold, or as a step towards professional and career advancement. Maintaining the CDA credential requires continuing education. This educational opportunity will provide training on how to care for children safely within different environments. 

This comprehensive program will prepare students to handle patient encounters, patient customer service and other areas related to intake and the coordination of a patient’s healthcare experience. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants.

Gain the knowledge and skills as you train for an entry-level position as a veterinary assistant. Veterinary assistants work in a variety of settings including animal hospitals and clinics, animal shelters, laboratories and zoos. They perform front office functions; assist in providing routine and emergency care; perform laboratory procedures; assist in dental and surgical procedures; and taking x-rays. 

Gain the knowledge and skills as you train for an entry-level position as a veterinary assistant. Veterinary Assistants work in a variety of settings including animal hospitals and clinics, animal shelters, laboratories and zoos. They perform front office functions; assist in providing routine and emergency care, perform laboratory procedures, assist in dental and surgical procedures, and taking x-rays.

This program is not typically offered remotely. 

This 58-hour certificate program will introduce the student to the basic knowledge needed for a career in ophthalmic medical assisting. This growing field is one in which the assistant works independent of the ophthalmologist preparing patients for their eye exam. Topics to be covered include: anatomy & physiology of the eye, medical terminology, ocular disease pharmacology, as well as, hands-on skills. Some classes will be held in the offices of local ophthalmologists. Ophthalmic experience or medical assisting background is desirable, but not necessary.

This program is not typically offered remotely. 

This comprehensive program will prepare students to handle patient encounters, patient customer service and other areas related to intake and the coordination of a patients healthcare experience. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants.

The CDA, or the Child Development Associate, is an important credential for those in the professional childcare space. Commercial center Directors, and even family child care providers have this credential either because it is mandatory for the job they hold, or as a step towards professionalism and career advancement. Childcare is one industry that is here to stay no matter how the economy changes, however, the profitability of this industry is still subject to all the challenges of other businesses, even though demand for this service will never go away. Maintaining the CDA credential requires continuing education, and this education opportunity is prolific, but most of what is available surrounds the job itself - how to care for the kids, curriculum, safety, center specs, and more.

This program is not typically offered remotely. 

This course is designed to gain an understanding of the basic components of Office 365, communicating with the outlook web app, managing contacts, calendar, communicating with colleagues and using Skype and getting started with Microsoft Teams. Students learn and practice advanced apps and features. Topics include file storage and collaboration with OneDrive and using SharePoint, using Delve and Planner; and managing users, security compliance and domains.

This program is not typically offered remotely. 

The ABCs for Direct Care Worker Curriculum is grounded in adult learner centered principles. To enhance the Home Care Aides understanding of his/her roles, responsibilities, and limitations, the curriculum introduces these concepts in the first module: Roles and Responsibilities. Instructional scaffolding, a process used to help the worker develop a deeper understanding, continues to reintroduce the workers role, responsibilities, and limitations throughout the entire training; resulting in a deeper, more comprehensive understanding of the important role s/he has in home and community based care. This curriculum is taught in both English and Spanish.

This program is not typically offered remotely. 

This course provides students with the theory and entry-level skills necessary to safely provide basic nursing assistant level care in a long-term care facility, acute care facility or home health care agency. Students learn the role and responsibilities of the nursing assistant and home health aide within the health care team, including patient and residents rights, professionalism, communication skills, basic body structure and function, common disorders, rehabilitation and restorative care, infection control and safety, special care concerns, and basic patient care skills, including vital signs. Upon completion of classroom and skills practice laboratory learning and competency testing, students participate in a clinical rotation at a skilled nursing facility, under the supervision of a registered nurse. 

Upon successful completion of this course and successfully passing the state nurse aide competency examination, students are prepared to seek entry-level employment as a certified nursing assistant (C.N.A.) and home health aide. 

This program is not typically offered remotely. 

Upon completion of the program, graduates will be able to: List key developments in the history of EMS, the five types of services that provide emergency care, and discuss the role of the National Scope of Practice and the National EMS Education Standards as they relate to the levels of EMS education. Understand the body’s topographic anatomy, including the anatomic position and the planes of the body, and the major structures of the respiratory system. Explain how pharmacology relates to emergency medical technician clinical practice, and describe the regulatory measures affecting medications administered in the pre-hospital setting. Describe how to determine the mechanism of injury or nature of illness at an emergency and the importance of differentiating trauma patients from medical patients; discuss some of the possible hazards that may be present at an emergency scene, ways to recognize them, and the precautions to protect personal safety. Define the term trauma and explain its relationship to energy, kinetics, and biomechanics. Discuss the importance of the American Heart Association’s five links of the Chain of Survival to a successful code; describe how progressive communities can improve survival of pre-hospital cardiac arrest patients. Understand the normal changes that occur in the various body systems during pregnancy and the process of childbirth. Summarize the medical equipment, safety equipment, and operations equipment carried on an ambulance; provide examples of some high-risk situations and hazards that may affect the safety of the ambulance and its passengers during both pre-transport and transport. Perform CPR (Cardiopulmonary Resuscitation) as instructed in the program.

Program includes the following courses:

First Year Experience- First year students who want success and direction in their college experience gain practical skills that are directly applied to selection of a college major and future career paths. Students gain effective learning strategies and information on how to navigate and use college procedures and resources. This course emphasizes self-discovery, the workplace, life decisions, and career/future planning within a multicultural framework. Students explore psychological theories and apply those theories to their own personal situations to formulate career/life plans. Students identify their abilities and explore their values, interests, motives, motivations, behaviors, personalities, and interaction styles. Students acquire and develop skills for career planning, job searching and understanding job satisfaction. Students develop an e-portfolio that integrates information developed through the self-assessment and career development process

Computer Information Systems-This course provides an overview of common business office technology usage, including operating systems functions, Internet technologies, and productivity suites. The course focuses on basic working knowledge and hands-on experiences in word processing, spreadsheet processing, relational database processing, and presentation software. This course is the first of two in a series to assist students in preparation of the Microsoft Office Specialist (MOS) certification exam.

Intro to Business Management -This course provides a broad overview of the business world. Students learn to apply basic business concepts and principles to a variety of business situations. Topics include business terminology, the legal forms of business organizations, the impact of the economy on business, and the basic functions of management including marketing, banking and financing, accounting, and technology.

Introduction to Accounting- This course focuses on the relationships between business activities and events and the impact they have on financial statements from a preparer perspective. Students study financial transactions for both service and merchandising businesses and relate the transactions to a company's assets, liabilities, owners' equity, revenues, and expenses. Areas of study include the basic accounting model, the process of the accounting cycle, accounting principles and terminology, financial statement preparation, and computerized accounting applications.

Computerized Accounting- his course focuses on understanding accounting through a mastery of general ledger software applications, using industry-standard software. Students set up and maintain a computerized accounting records system by recording the transactions necessary to operate a service and merchandising business. The course covers the areas of cash, accounts receivable, accounts payable, and payroll transactions. Students learn how to create these transactions on a computer and how to understand and interpret the resulting financial reports

Successful completion of the recruit officer course (ROC) curriculum is required under M.G.L. Chapter 41 §96B to be a sworn municipal, University of Massachusetts, or environmental police officer in the Commonwealth. The ROC is organized into three (I-III) volumes with multiple subtopics. The ROC takes 20 weeks to complete and covers 21st century policing best practices with specific emphasis on the following core principles: problem-solving procedural justice ethical decision making fair and impartial policing Physical Requirements: All student officers must know what to expect ahead of time and must prepare well in advance of the first day of the academy. The most significant factors in this preparation are weight control, aerobic capacity, muscular strength and endurance, and flexibility. Download the MPTC Health and Wellness Fitness Preparation Guide to assist with preparing to attend the police academy. Minimum Requirements: Student officers must (1) be a minimum of 21 years old; (2) be employed or sponsored by a municipal, Environmental, or University of Massachusetts police department or other law enforcement department authorized by the Committee; and (3) successfully complete the Massachusetts Human Resource Division's Physical Ability Test (PAT) and medical examinations.

This course is for students who wish to work in a variety of medical settings.  During the program, students will learn skills consisting of basic anatomy and physiology, medical terminology, medical law ethics, patient psychology, and communications, medical office procedures, clinical examination testing and treatment procedures, phlebotomy EKG, injections, sterile techniques, exam room preparation, taking vital signs, and assessing patients. After successfully completing the program, students will be prepared to work in entry-level positions like medical doctors’ offices, HMOs, clinics, and hospitals with inpatient and exam rooms.

Roca's TRANSITIONAL EMPLOYMENT PROGRAM (TEP) uses real work to teach young people how to show up, follow instruction, and learn skills critical to succeed in the open labor market. Roca operates work crews - contracted through local governments, housing authorities and private companies - in custodial work, property maintenance, painting, and landscaping.

• Under the direct supervision and coaching of a working Crew Supervisor, transitional employees receive real pay (MA minimum wage) for real work. Participants work four days per week, and engage in other required training on the fifth day.
• Of note, Roca is not seeking support for participant wages, but rather is seeking support only for programmatic costs.

Transitional Employment is used for participants who are not ready for work and repeatedly fail at employment. Participants will be assigned to a 5-person work crew, with one crew supervisor, that works on state maintenance and cleaning contracts in the region, including, outdoor cleanups, construction site cleanup and other custodial tasks that can be completed in large groups. All participants holding basic assignment work slots will be paid for four (4) work days per week. Each work day has an actual work time of 6.5 hours not including lunch and transportation to and from the work site. The rate of pay for work slots is MA minimum wage. Participants also engage in a “development day” one (1) day per week, focusing on hard and soft skill development. Participants who are more prepared for employment can skip the basic transitional employment component and move immediately on to more advanced program elements. We plan on most participants spending 90 days in basic transitional employment before moving on to advanced transitional employment.

Advanced Transitional Employment (ATE) are individual and/or work crew placements, which may be partially subsidized at decreasing percentages over 6 months, in businesses and other organizations. Participants will be paid a minimum of $1 above the current MA minimum wage / hour for 32-40 hours per week. Initially, advanced work crews will complete green cleaning, building weatherization and other building maintenance projects in small crews of three workers and one supervisor. Advanced Transitional Employment positions will also include jobs in Roca's green cleaning production business, including all aspects of the business, from production to sales, administration and marketing. We plan on most participants spending 60 days in advanced transitional employment/green jobs training.

This program is offered remotely.

Following job placement, Roca provides job retention and advancement services for up to 2 years. This support, provided by Youth Workers and our Employment Specialist, is laser-focused on ensuring that participants are not only retaining employment but are continuing to advance their skills and achieving the individual goals that will move them toward economic independence.

Roca will provide ongoing retention and advancement services for a minimum of two years after placement. For the first six months (or until the young person has achieved six months of job retention), these services will be provided by the youth worker, who will see the participant a minimum of two to three times per week (not counting the young person's participation in programming.) Following this six month period, the participant technically graduates from Roca, but continues to receive retention and advancement services from Roca for an additional two years. All retention and advancement services will be focused on ensuring that young people served are not only working but are continuing to advance their skills and achieving their individual goals that will move them towards economic independence.

This program is not offered remotely.

Overall Roca Programming Model