Current Providers
Education and Training
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The ESOL for Customer Service job training program enhances the job readiness of unemployed or underemployed
low-income adult immigrants with limited English proficiency through instruction in finding and applying to jobs online, preparing resumes and other application materials, and interviewing for jobs. Participants will also meet weekly with a career counselor and/or the employment specialist to receive one-on-one job placement services. Upon completing the training, participants will have the motivation and self-confidence to apply and interview successfully for customer service roles geared towards their interests and career goals.
Priority is given to housing voucher recipients, homeless or near homeless individuals, TANF recipients, and individuals with CORI issues. (Funding is available for TANF (TAFDC) recipients to participate in the program, but not through the SNAP Path to Work Program.)
Program may be offered remotely.
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The ESOL for Customer Service job training program is an eight-week training in customer service and general workplace skills for unemployed or underemployed low-income adult immigrants with limited English proficiency. The training also covers applying to jobs online and successfully interviewing for jobs. Outside of the classroom, participants will have opportunities to visit local employers, learn from guest speakers, and attend recruiting events. Upon completing the training, participants will be ready to enter and retain employment as sales associates, cashiers, front desk representatives, and a variety of other customer service roles.
Priority is given to housing voucher recipients, homeless or near homeless individuals, TANF recipients, and individuals with CORI issues. (Funding is available for TANF (TAFDC) recipients to participate in the program, but not through the SNAP Path to Work Program.)
Program may be offered remotely.
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Upon completing the ESOL for Customer Service job training program and entering employment, participants will receive individual job retention services from the BCNC employment specialist for at least one year. Follow-up primarily consists of office visits, but may include emailing, phone calls, text messaging, and workplace visits as needed. At a minimum, contact is weekly for the first month, monthly for the next five months, and every two months thereafter. The goal is to maintain regular contact for two years post-hire. (Funding for up to 12 weeks of job retention services is available through the SNAP Path to Work Program.)
Priority is given to housing voucher recipients, homeless or near homeless individuals, TANF recipients, and individuals with CORI issues. (Funding is available for TANF (TAFDC) recipients to participate in the program, but not through the SNAP Path to Work Program.)
Program may be offered remotely.
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The Breaktime Corps is a 30-week transitional employment and job training program. Here is what participants get from this experience:
- $9,320-$13,480 in wages
- $2,600 in Matched Savings Support
- 520-780 of purposeful, skill-building on-the-job training at a local food pantry, soup kitchen, community health program, or another nonprofit
- 52-130 hours of job search support, job readiness coaching, and financial counseling
Our program aims to support motivated, passionate young people (ages 18-24) who are working to transition out of homeless. The on-the-job training experience at Breaktime is not only aimed at launching careers, but it also promotes the overall social and emotional development of every one of our associates.
This program is offered remotely.
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Center for Community Health Education Research & Service is partnering with the Boston Housing Authority and other community-based organizations in the HEART target area to recruit long-term unemployed individuals (3 - 5 years unemployed) for enrollment in a training program leading to a home health aide certificate. The program consists of 2 components. The training consists of six weeks home health aide training program for 15 enrollees, utilizing the state sanctioned 75-hour PHCAST curriculum, and supplemented with personal leadership training and mentoring, financial literacy education, and job readiness skills development. At least 2 cohorts of 15 participants each will be trained in FY18, with potential for additional cohorts added as funding permits. The geographic target area for the HEART Consortium is the Southwest Corridor of Boston, from Chinatown through the South End, Roxbury and Mission Hill to Jamaica Plain, along the Orange Line. CCHERS' Director of Program Planning and Development (a contracted position) provides oversight, management and administration for the program.
CCHERS' HEART Coordinator is a staff position and is responsible for overseeing and coordinating daily functioning of the training initiative, including coordinating the services of the contracted trainers, workshop leaders and mentors on a day-to-day basis, and daily engagement of trainees including monitoring attendance, timeliness and adherence to program standards and requirements. Two organizations are sub- contracted to provide specific aspects of the training: The Home Care Aide Foundation provides PHCAST training (75 hour curriculum) leading to a home health aide certificate for trainees who successfully complete the program; and Mothers for Justice and Equality provides leadership training, financial literacy, job readiness skills development, and mentoring (71 hours) as part of the 146 hour training.
PHCAST training, financial literacy and job skills development workshops, and mentoring: The 6 week training begins with 2 weeks of leadership training, using “You Matter”, a curriculum developed by Mothers for Justice and Equality (MJE) to assist participants identify barriers to success and develop strategies for managing their obstacle, with support from mentors. “You Matter” helps individuals focus on the challenges and barriers in their personal life that may have affected their ability to be successful in the workplace, utilizing reflective writing and other similar tools. The training program also addresses “soft-skills” and other programming that helps participants prepare for entering the workforce.
At the start of week 3, the Home Care Aide Foundation begins the PHCAST (Personal Home Care Aide State Training) which continues through week 6. HCAF is sanctioned by the state to award a home health aide certificate to trainees who successfully complete a hands-on skills test, and a written test. Mentoring continues throughout the training, with weekly meetings of trainees and mentors. During weeks 3 through 6, MJE conducts workshops that are integrated into the training day in financial literacy and job readiness skills (including resume development, interviewing skills, and soft-skills, such as communication, being on time, working with co-workers, supervisors and schedulers). MJE mentors also continue to work with trainees during this time.
This program may be offered remotely.
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The apprenticeship position is a full-time paid transitional position at Community Serving and the Teaching Kitchen Apprentice works under the expert guidance of the Executive Chef, Teaching Kitchen Culinary Leader, and kitchen staffing at the kitchen at Community Servings.
There are two main areas where the apprentice will work and learn:
Community Servings Production Kitchen
The production kitchen prepares and packages 3,000+ from scratch, medically tailored meals per day, which are then home delivered to neighbors living with critical illnesses by Community Servings' delivery drivers. The meals follow medically tailored diets, created in partnership with the nutrition department, including wellness, renal, heart-healthy, diabetic, vegetarian, kid's, etc. The apprentice will support the meal production by preparing fresh fruits, vegetables, and proteins for cooking, assist in high volume meal production, and support daily cleaning and maintenance of the production kitchen. The apprentice will have the opportunity to learn about and use the large-scale kitchen equipment in operation at Community Servings.
Teaching Kitchen Social Enterprise
The Teaching Kitchen social enterprise will launch in the next fiscal year and will be staffed by Teaching Kitchen work-based learning program trainees, under the guidance of the expert Culinary Leader who serves as both the manager of the enterprise and the chef instructor. The apprentice will assist the Culinary Leader in teaching and guiding new trainees, while producing food products for sale as part of the social enterprise. There will be opportunities to gain basic business and marketing skills, through the day-to-day efforts of food product creation.
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Job Readiness and Life Skills
Weekly classes prepare trainees for employment upon graduation. Topics include preparation of a resume and references, mock interviews, extensive study about the food service industry and types of employment available, and job search and application training. Classes also include the life skills that support successful employment including taking charge of automatic thinking and reactions and taking actions consistent with goals, dreams, and values.
Digital Literacy
During weeks 7 through 12 of the Teaching Kitchen program, all trainees participate in a one-hour daily computer class and job club. Individual training and support are provided to those who would like assistance in how to establish and maintain an email account, submit an online job application, create a job seeker profile online, etc.
Financial Empowerment
In partnership with the Family Prosperity Services staff at JPNDC, all trainees participate in financial literacy training including basic banking, understanding credit, and following a budget. Each trainee is provided with one on one financial empowerment coaching as a follow-up to the group training offered.
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Program activities: Job retention services are provided exclusively to graduates of the Teaching Kitchen Food Service Job Training Program component. Teaching Kitchen staff provide individualized services to the newly employed. These services vary depending on the need of the individual, but can include weekly check-in phone calls and/or emails, communication with employers, site visits to the individual’s workplace, and/or case management to provide support with barriers to job retention.
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The Teaching Kitchen program is a hands-on culinary job-training program covering numerous topics outlined below. Trainees progress through a series of 80 competencies including culinary, job, and life skills, with a weekly opportunity to demonstrate progress on competencies gained. Trainees are paid a minimum wage for all hours of course participation (up to 28 hours per week assuming full participation).
Core Culinary Concepts
The following units include demonstration of techniques, food preparation, cooking and baking methods; understanding the roles of ingredients, seasoning, tasting; identification of foods, vocabulary and use of ingredients in recipes or formulas. Alongside of culinary skills, teamwork and working cleanly and efficiently in the kitchen are emphasized throughout all core culinary units:
Cooking Terms/Techniques, Kitchen Equipment/Utensil Identification, Cooking Measures, Knife Skills, Kitchen Math, Basic Baking, Product Identification: Cheese, fruits, vegetables, dairy, herbs/spices, pasta, rice, beans, proteins.
Servsafe: Using both classroom and hands-on teaching, all trainees learn about food safety concepts, culminating in certification for the Servsafe Food Handler and Servsafe Allergy Awareness, both nationally recognized credentials.
Work Based Learning: Every trainee completes a 150-hour hands-on internship in the high volume production kitchen at Community Servings. Trainees work under the guidance of the Executive Chef and Cooks to support the daily preparation and packaging of 3,000+ scratch-made, medically tailored meals.
Job Readiness and Life Skills: Weekly classes prepare trainees for employment upon graduation. Topics include preparation of a resume and references, and mock interviews. Classes also include the life skills that support successful employment including taking charge of automatic thinking and reactions, and taking actions consistent with goals, dreams, and values.
Nutrition Classes: Led by skilled nutritionists and dietitians on staff at Community Servings, trainees learn about recommended daily servings, healthy diets, and nutrients such as proteins, fats, carbohydrates, vitamins, and minerals.
Digital Literacy: During weeks 7 through 12 of the Teaching Kitchen program, all trainees participate in a one-hour daily computer class and job club. Individual training and support are provided to those who would like assistance in how to establish and maintain an email account, submit an online job application, create a job seeker profile online, etc.
Financial Empowerment: In partnership with the Family Prosperity Services staff at JPNDC, all trainees participate in financial literacy training including basic banking, understanding credit, and following a budget. Each trainee is provide with one on one financial empowerment coaching as a follow up to the group training offered.
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The program consists of 2 tracks, Culinary or Construction. Students rotate 2 weeks education then 2 weeks skills training/construction.
YouthBuild provides construction skills training to all students enrolled in the Program. Occupational training, focused on construction, is accomplished through vocational classes taught by qualified instructors, hands-on instruction in our onsite workshop or at partner training sites, or worksites supervised by YouthBuild construction staff. Participants receive the 10-hour OSHA certification and then move on to the construction skills training utilizing the National Center for Construction, Education and Research (NCCER) and the Homebuilders Institute Pre-Apprenticeship Construction Training (HBI-PACT) curricula. Construction Trainers instruct from NCCER's 72-hour core curriculum, which provides a comprehensive introduction to worksite safety and industry regulations, construction math, power and hand tools, and construction theory. Generally, participants complete the NCCER Core curriculum within 3 months. NCCER instruction is supplemented by HBI-PACT applicable housing and construction curricula and is also completed within the first 3 months. Participants then advance to NCCER's Carpentry Level 1 curriculum which provides instruction in excavation, framing, roofing, staging, window/door installation, site preparation, interiors/exteriors.
The Culinary Program will give each student a training program with 1,000 hours of hands-on training and 30 hours of sanitation and food handlers' course. Completion of this training will give students an opportunity to take a written test and to perform a live cooking test to complete their American Culinary Fundamentals Certification. This program also gives students the opportunity to get hands on experience in a catering operation run by YouthBuild Culinary.
Students are involved in menu creation, costing out the event, purchasing, food preparation and event execution.
YouthBuild provides an on-site educational component providing students with instruction focusing on improving numeracy and literacy levels, preparing students for the HiSET exam, which is the high school equivalency degree attainment, and preparation for post-secondary education. Individualized student learning plans are developed based on assessment of the student's subject knowledge, basic skills level, high school equivalency test readiness, and learning style. The Massachusetts Adult Proficiency Tests as well as the TABE (Test of Adult Basic Education) are used to assess students' progress and to measure numeracy and literacy gains. The Steck-Vaughn high school equivalency Practice Tests are used to evaluate the student's readiness to take the official high school equivalency Test.
All programs will also include Job search training.
This program may be offered remotely.
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Our 6-week Hotel and Hospitality training, At Your Service, is an adaptation of the innovative American Hotel and Lodging Association's nationally accredited curriculum and certification. Specific trainings include: Hospitality and Careers; Guest Services; Room Division; Food and Beverage Service. Job seekers will also attend regular hotel tours, informational interviews with various hospitality professionals as well as sit for an AHLA national accredited certification exam. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers.
This program may be offered remotely.
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The Commercial Cleaning Training combines classroom lectures with on-the-job training at the CWS facility. The classroom curriculum includes learning about safety procedures, industry standard techniques, equipment, products and career options. Additionally, individuals will receive hands-on training experience on proper cleaning techniques for the office space, classrooms, restrooms and a commercial dining area; as well as an introduction to floor care. Job seekers will have the additional opportunity to obtain their Occupational Safety and Health Administration (OSHA) General Industry Work Safety certification. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills.
Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers.
This program may be offered remotely.
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In this 6-week training program, job seekers receive a comprehensive education in all of the facets and functions in the food industry through a combination of classroom hours and hands-on job training. Classroom instruction will focus on health and safety standards, inventory management, menu planning, and career pathways. Tasks will include customer service, order taking, utility work, food preparation, line/grill cooking, use of Point of Sale system and kitchen clean up. At the end of the training, students have the opportunity to complete the online ServSafe Food Handlers course and obtain certification administered by the National Restaurant Association. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers.
This program may be offered remotely.
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This 6-week training program provides hands-on work experience with commercial packaging of food-products, navy apparel/equipage, kit production and packaging. These work experiences are paid and provide real commercial contract experience and an introduction to the various career pathways in commercial production, packaging and warehousing. CWS's most recent partnership is with Mightier, an innovative organization that developed a program of bioresponsive video games to help children learn emotional regulation and deep breathing skills. Mightier will be employing individuals enrolled in the Commercial Production/Packaging program to help assemble, package, and ship their program kits. Job seekers will have the additional opportunity to obtain their Occupational Safety and Health Administration (OSHA) General Industry Work Safety certification. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers.
This program may be offered remotely.
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All participants in this component work with a Case Manager or Placement Specialist to create an Individualized Placement Service Plan specifically focused on job development and placement. The Individual Service Plan set benchmarks, activities and completion dates. Some examples of tasks listed on this Placement Service Plan include: attend all mock interview sessions, attend all employer tours, apply to at least 12 jobs per month, document all follow up contact with employers, attend job fairs, meet with assigned Community Work Services (CWS) staff member weekly.
Participants are expected to do 10 hours of Job Search per week, which will be a combination of time in the CWS Computer Lab, attending CWS events and activities and networking in the community. Participants track weekly job search activities through a log that is reviewed weekly in case management meetings.
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Community Work Services (CWS) proposes to offer Job Placement and Retention services to participants who have previously completed one or more of the approved SNAP E&T components. Services provided will be tailored to the individual however will include off-site coaching, regular face-to-face meetings, on-site visits, negotiations with employers, job coaching and problem-solving for issues that arise that can impact job retention.
This program may be offered remotely.
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The Job Readiness program focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers. During the pandemic the program is offered virtually.
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Our Medical Interpreter Certificate training and job placement program is designed to level the playing field for talented, driven low-income and homeless bilingual women. It is free-of-charge; includes common-sense supports such as onsite childcare, transportation assistance, mentoring, and career coaching; and leads directly into jobs paying $20/hr+ in the fourth fastest growing field in the US.
Our one-of-a-kind program includes:
- 100+ hours of medical interpreting instruction using a proprietary curriculum, with advanced skills taught by local leaders in the interpreting field.
- Anatomy & Physiology taught by professional clinicians
- 30 hours of Language coaching in small groups under the guidance of an experienced medical interpreters who share each group’s target language
- 40+ hours of job skills, financial literacy, and professional mentoring support to guide interpreters as they enter the professional arena
- Unlimited, ongoing professional development and support, as well as direct job placement after graduation
This program is offered remotely.
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ESOL course emphasizes the development of English language learner's communicative competence through speaking, writing, analytical reading, and critical thinking skills. Ventures 3rd Edition is a four-skills, standards-based, integrated-skills series that empowers students to achieve their academic and carrer goals and also the books implemented in this course. Ventures is aligned to National Reporting System (NRS) while covering Key English Language Proficiency, College and Career Readiness Standards (CCCRS), and Workforce Innovation and Opportunity Act (WIOA)
This is the description of the program activities by lesson:
Lesson A - Listening and speaking: Focuses students on the unit topic
Lesson B - Vocabulary & Grammar: Focuses on Grammar
Lesson C - Reading: Develops reading skills and expands vocabulary
Lesson D - Writing: Focuses on support students to meet the challenges of work and the classroom through academic and purposeful writing practice
Lesson E - Another View: Brings opportunities for expansion including problem solving and life-skills
Google Classroom: Focuses on cultural competencies, local resources and building digital literacy skills.
*Each cycle students will attend two aditional courses: 1. Building a Resume, 2. Tips for Interview Presentation and One-on-One Sessions in College & Career Advising*
Another information: Class Schedule:
AM Level I, II & III: Monday, Tuesday, Wednesday and Thurdsday 8:30am-11am
PM Level I, II & III: Monday, Tuesday, Wednesday and Thursday 6pm-8:30pm
Clothing and uniforms support is provided as needed by referral to a partner organization.
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The Personal Care Attendant Certificate emphasizes the continued development of the English language with contextualized training to prepare students to enter the Personal Care Attendance workforce. This course introduces learners to the foundational skills needed for success in the field which includes the building of English Language Skills. This curriculum was developed by the Massachusetts Executive Office of Health and Human Services and MassHealth.
The course is divided into four sections:
- PCA Skills is the component where you learn about being a PCA and the skills needed
- The Workforce Readiness and Consumer handbook is the section where you will prepare to find employment in the field.
- Medical Terminology is a critical component of your vocabulary building to improve your understanding of the medical sector.
- First Aid CPR (Cardiopulmonary Resuscitation) AED (Automated External Defibrillators) is a classroom, video-based, instructor-led course that teaches students critical skills needed to respond to and manage a first aid, choking, or sudden cardiac arrest emergency in the first few minutes until emergency medical services (EMS) arrives. Students learn skills such as how to treat bleeding, sprains, broken bones, shock, and other first aid emergencies. This course also teaches adult, children, and infant CPR and AED use.
Participants will develop skills through activities focused on participation and dialog.
ACTIVITIES DESCRIPTION
- Case scenarios: Caregiving skills are best learned in a reality-based context rather than as abstract concepts. Case scenarios are real examples used to illustrate a point or to challenge learners to devise effective solutions. This curriculum uses fictional profiles to introduce the variety of consumers the learners will likely encounter, including the types of assistance consumers may need and the skills required to assist them.
- Role plays make case scenarios come alive as learners act out situations, they are likely to encounter in their work. In this curriculum, two types of role-plays are used: demonstration role-plays and practice role-plays. Demonstration role-plays provide material for analysis and discussion
- Small-group work: Small-group work helps ensure that all learners remain actively engaged in learning. It also facilitates cooperation and team-building among learners.
- Interactive presentations: Rather than using a traditional lecture format, we recommend involving learners in interactive presentations in which the instructor draws on learners' knowledge. This kind of participatory dialogue is much more engaging than a traditional lecture, wherein the lecturer provides all the information. The interactive presentation builds confidence and keeps learners interested, breaking down barriers between the instructor “expert” and the learner.
- Hands-on practice: There are opportunities for learners to develop specific skills required for their work. Learners are generally put in groups of three (practice triads). For each skill, they will take turns in the role of the PCA practicing the skill
Clothing and uniforms support is provided as needed by referral to a partner organization.
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Resume-Writing Skills
Job-readiness training programs typically help participants create a resume and write practice cover letters. By learning how to format a resume, list experiences, and showcase skills, participants can then use the output to apply for jobs.
Participants learn how to state their abilities truthfully, highlight activities relevant to the job, proofread a resume, create a cover letter, and follow up with a potential employer. For example, a good resume focuses on accomplishment, rather than just duties.
When employers receive hundreds of resumes for a job, they might screen resumes using an applicant tracking system that picks out the best resumes by looking for specific keywords. Job-training students learn how to choose the best keywords for their careers and use them in their resumes and on their LinkedIn pages, which employers also search to help fill jobs.
Improving Interviewing Skills
Getting a job typically requires completing a successful interview. Job-readiness programs typically help participants practice answering typical questions, such as why they are qualified for the job.
Using role-playing exercises, participants learn to listen, avoid talking too much, speak professionally, express an appropriate level of confidence, answer questions, and ask for additional information to show interest in the job without appearing desperate.
The program also helps participants learn what is expected of them during the rest of the hiring process. This program has students go through practice interviews in front of their classmates, who then provide feedback after. Also, this program record practice interviews and then allow students to watch, looking at their word choice, looking at their word choice, eye contact, and body language. The overall objective is for participants to learn about proper etiquette for job interviews. They will also practice responding to interview questions, building impromptu speaking abilities, and getting insight into the unwritten rules of interviewing.
Clothing and uniforms support is provided as needed by referral to a partner organization.
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Description of Activities: Course provides students with the theory and entry skills necessary to safely provide basic nursing assistant level care in a long-term care facility or home health care agency. Students learn the role and responsibilities of the nursing assistant and home health aide within the health care team, including patient and residents' rights, professionalism, communication skills, basic body structure and function, common disorders, rehabilitation and restorative care, infection control and safety , special care concerns, and basic patient care skills, including vital signs. The students will also complete a 6 hour on line Alzheimer's certification, CPR/AED, First Aid. Upon completion of classroom and skills practice, students participate in a clinical rotation at a skilled nursing facility, under the supervision of a registered nurse.
Upon successful completion of this course and successfully passing the MA state nurse aide competency examination, students are prepared to seek entry-level employment as a certified nurse assistant (C.N.A.) and home health aide.
Must be able to lift 50lbs, push/pull 25lbs, climb stairs, stoop and stand for long periods of time. Physician’s note is required if student is pregnant, or has existing medical condition, stating no restrictions.
Availability to work flexible hours, including nights, weekends Students will be required to sign a Hold Harmless document.
This program is offered remotely.
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Description of Activities: Course provides students with the theory and entry skills necessary to safely provide basic pharmacy technician support in a community pharmacy. Students will become familiar with prescription reading, filling, inventory control, preparing medications for pharmacist to dispense, preparing labels; calculating quantities; and assembling other pharmaceutical therapies, HIPPA, working effectively within a health care team, including patient and residents’ rights, professionalism, communication skills infection control.
Must be able to lift 50lbs, push/pull 25lbs, climb stairs, stoop and stand for long periods of time. Physician’s note is required if student is pregnant, or has existing medical condition, stating no restrictions.
Availability to work flexible hours, including nights, weekends.
This program is offered remotely.
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Job Search component is 20 hours per week to include a variety of structured activities. The Supported services include: identifying the student's goals, enhancing their employment skills and supporting their job search strategy. Career guidance is provided to help identify job opportunities, to assist in job search, resume development and interviewing.
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Description of Activities: Designed for individuals receiving non-cash SNAP benefits through the MA Department of Transitional Assistance. This High School Credential Preparation Program is designed for the academically needy job seekers as well as individuals seeking to continue their post high school education who never successfully completed high school. Program will prepare candidates in the five core areas contained in the Hi-SET exam: Language Arts - Reading, Language Arts - Writing, Mathematics, Science, and Social Studies. Test taking strategies as well as developing good study skills are also emphasized. All students will be assessed in reading comprehension, math, and writing prior to the first class.
Note:
Wrap-Around Services could include (but not exhaustive to):
Work Place Behavior & Soft Skill Training, Assistance with On-line Employment Applications, Labor Market Information, Job Development & Referrals, Staff Directed Job Search and Employer Visits, Career and Job Search Counseling, Active Job Search and follow through, Orientation & Membership in a Career Center System, Career Assessment, Case Management Sessions, Resume Development, Cover letters, Networking Skills, Interviewing Skills, Job Matching, Job Readiness Skill Building, Telephone Techniques.
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The course is an entry-level training in the Culinary/Hospitality sector in both front of house and back of house positions (front desk receptionist, host/hostess, counter attendant, food server, food preparer, line cook, culinary cook, etc.). The training also provides a solid foundation in basic customer service and job readiness. Participants are guided through the fundamentals of the hospitality and restaurant industry, and the importance of customer service. ServSafe certification included. 140 hours of training over 7weeks.
Students will develop resumes, cover letters, review online job applications, job offers and support as they begin their employment.
Structured Job Search will happen after the students complete the class.
The Culinary program will be offered in a hybrid format.
One day a week, students will participate in classes at HCC's Culinary Arts Institute on Race Street in Holyoke.
The remaining 4 days the students will be participating by Zoom.
This program is offered remotely.
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This course is designed to build the self confidence and professional demeanor necessary in providing a superior level of customer service in a variety of consumer based settings. Emphasis is on business etiquette, communication skills, effective questioning techniques and active listening with real world customer service application and life skill development. Students will develop resumes, cover letters, review online job applications, job offers and support as they begin their employment.
Structured Job Search will happen after the students complete the class.
This program is offered remotely.
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The House of Peace & Education Inc. (HOPE) job placement coordinator works with clients to perform an inventory of their skills and interests to determine the most advantageous direction for them to pursue employment.
Job placement takes the computer and soft skills and applies them to the job search process. Working with local businesses, employers, and community groups, we expose the clients to a variety of experience including mock interviews to build their confidence and skills prior to sending them on interviews and to job fairs.
The coordinator then connects the participants to various websites, newspaper classifieds, and job fairs. If the participant transfers from our vocational skills training class or apprenticeship program and they do not have an updated resume and cover letter template, the coordinator will work with them to update them. Assistance with scheduling, filling out applications, and interviews is also provided.
This program has a prerequisite of being enrolled in HOPE Job Skills Training Classroom model or Independent Study model.
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Each participant is assessed when they first come to HOPE. This assessment is seeking to discover what the barriers to employment are. They address various areas of a participants life to determine if there are strengths in those areas or if there are additional opportunities for support. Some of the areas assessed are health, family, transportaion, finances, education. Once these areas are identified as either a strength or an opportunity we develop a plan with the client.
Throughout the program we reflect back on this assessment and it becomes our PATH to success for the student. Using the strengths to support the weaknesses and finding support from the community if necessary we hope to prepare each client for success. This component occurs in both classroom and independent study. It keeps both the program and the client accountable.
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House of Peace & Education Inc. (HOPE) program provides job skill training to clients who are seeking employment. This 8-week business skills training, clerical, and data entry focuses on computer skills and the ability to work within an office environment. Students are typically placed in internships in local businesses, once the classroom portion is completed. HOPE uses a Microsoft office text to train the students to use the Microsoft Office Suite program. Real world assignments are prepared throughout the curriculum so that students experience writing emails, letters, developing spreadsheets, and other common office or data entry tasks. The students volunteer in HOPE's office environment as part of their class, allowing students to practice the skills as they are learning, resulting in mastery. This program serves as a point of entry into HOPE Job Readiness Programs.
Independent Study Model:
HOPE provides real skill training for participants seeking work in a variety of fields who do not have the time for a fulltime program. Following an assessment the coordinator works individually with each client to match their skill set to an employment opportunity. Along the way the client's skills are honed and developed. The independent study portion of the curricula works around a working persons schedule so we can ensure they are positioning themselves to increase their employment in their current field or move into a field where they can earn a living wage. Participants will develop a plan with the staff to increase their income to meet the needs of their family. Field trips and speakers are included as options for these participants.
This program may be offered remotely.
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The House of Peace & Education Inc. (HOPE) knows that you find a job the last place you look. We are committed to helping participants seek employment and not lose steam if they find obstacles in their way. HOPE assists through its vast contacts to connect participants with potential employers in the community. These employers are seeking qualified workers and we see ourselves as a conduit, providing them with a connection to our clientele. Once a participant is place in a job or finds one on their own HOPE provides at least, often more, 90 days of job retention supports. These include, but are not limited to, site visits. Phone calls with the participant, and often additional skill building, if necessary.
This program is offered remotely.
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HOPE offers several opportunities to practice the skills learned in the classroom. As part of our funding stream and program offerings we have two outward facing businesses HOPEful Boutique, a small thrift store, and CUP of HOPE a working coffee and bake shop, we also have HOPE administrative offices and Summer Camp as potential opportunities. For those participants needing work experience these internship/apprenticeship opportunties give them a chance to hone their skills, gain valuable work experience, and practice their skills in a supportive environment.
This program is offered remotely.
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A comprehensive job readiness course. Content is geared toward the English communication skills of the client. Class levels range from SPL 0 – SPL 6 (Student Performance Levels 0-6 as defined by the National Reporting System). All four skills are addressed in the program (Reading, Writing, Listening and Speaking). Technology is incorporated into all aspects of the program — aide in the quality of instruction delivery, improvement of communication skills, gains in digital literacy and positive employment outcomes.
Job readiness components include: Basic resume and cover letter writing, filling out applications (paper and online), understanding job postings paper and digital), asking about job openings and following up on applications, interview practice, workers’ rights, and American work culture. Clients participate in quarterly interview practice and receive feedback on their performance, attend job fairs and open houses, and meet regularly with an employment specialist, who assists them in their job search.
This program may be offered remotely.
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A comprehensive job readiness course. Content is geared toward the English communication skills of the client. Class levels range from SPL 0 – SPL 6 (Student Performance Levels 0-6 as defined by the National Reporting System). All four skills are addressed in the program (Reading, Writing, Listening and Speaking). Technology is incorporated into all aspects of the program — aide in the quality of instruction delivery, improvement of communication skills, gains in digital literacy and positive employment outcomes.
Job readiness components include: Basic resume and cover letter writing, filling out applications (paper and online), understanding job postings paper and digital), asking about job openings and following up on applications, interview practice, workers’ rights, and American work culture. Clients participate in quarterly interview practice and receive feedback on their performance, attend job fairs and open houses, and meet regularly with an employment specialist, who assists them in their job search.
This program may be offered remotely.
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Students enrolled in EFA receive up to 9 hours of contextualized English for Speakers of Other Languages (ESOL) classes each week. These classes focus on workplace readiness skills, interview practice, and grammar and vocabulary used in the workplace. In addition, students meets individually with a designated career coach to create an Employment Plan, write a resume, apply for jobs and practice for interviews.
This program may be offered remotely.
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The Bridges to College and Careers program (Bridges) is an intensive, 23-week, 460-hour college transition program designed to equip adult learners with the English, math, science and computer skills needed to enter college and complete a post-secondary certificate or degree. The Bridges program offers students multiple career pathways to industry-recognized certificates in high-demand and technical occupations.
The Bridges model of intensive academic support - which includes ESOL, college-level reading, writing and math, and practical study and technology skills - is designed to help adults close learning gaps much more quickly and efficiently than traditional college developmental education classes. Bridges incorporates weekly one-on-one and group coaching support for all students. JVS also provides assistance with navigating financial aid, enrollment in a matched savings account, peer support activities and job placement.
Program components include: a dual-enrollment option for Adult Diploma program students nearing attainment of their high school diploma, a pre-Bridges English for Academic Success (EAS) class as well as Bridges to College pathways in General Studies, Biotechnology and Business/Technology. Depending on their pre-Bridges academic English and math levels, students enter the program directly into a college pathway or they first complete a cycle of English for Academic Success and begin a college pathway in the next Bridges cycle. All Bridges pathways lead students to college certificate/degree programs.
This program may be offered remotely.
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Participants can increase their job readiness through career coaching, workshops, online skill building, job search strategies and access to employers, interview clothes, etc. Some clients will enroll in outside vendors for job training or education opportunities. Participants can create an individualized schedule according to their educational and career goals by selecting the services that correspond to their needs and ensure they are engaged in job search or education activities to meet their work requirement, if necessary.
This program may be offered remotely.
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This program is designed for students who are interested in a career in long-term care doing direct patient care. JVS' geriatric Nurse Assistant program, Caring for our Seniors, was developed in 2010 in partnership with the region's largest eldercare providers in order to meet the need within the long-term care sector for caregivers with geriatric skills. During the first ten weeks of the JVS program, the JVS nurse's aide curriculum equips trainees with the English fluency, computer literacy, medical terminology, anatomy, working with frail elders and the nursing skills needed to be caregivers in a variety of long-term care settings. The program also includes ESOL, computer classes, customer service, Nurse's aide training, job readiness classes, job placement. The final four weeks take place at the Academy for Healthcare Training where students will prepare for the Certified Nursing Assistant certification examination. In addition, students receive extensive job search skills training and job development services.
This program may be offered remotely.
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JVS offers vocational training to meet the needs of students and employers. The professional training programs provide a complete set of skills that enable students to begin careers that are demand in today's job market. Each program consists of a package of courses, along with support such as case management, job placement and post placement. Students receive a certificate upon completion. The Building Your Career as a Pharmacy Technician training program teaches the skills needed for a successful career in a retail or hospital pharmacy. The primary goal of the 12-week training program is to prepare students to pass the national certification exam and to place them in a job as a certified pharmacy technician in retail or hospital settings. Class instruction includes accurate calculations and conversions, medications and anatomy, pharmacy law, hospital basics, customer service and inventory, and an internship in a retail pharmacy. Students receive extensive experience during their externship at a retail and hospital pharmacies. Program length is 33 hours per week for 12 weeks. Once students have successfully completed their classes and graduated, JVS staff assists students in finding jobs in a pharmacy. Recently, due to the current COVID-19 pandemic, we were able to deliver remote classes to all students who successfully completed and graduated. In early May, we began remote classes for our next group of students despite the Governor's current shelter and place order.
This program may be offered remotely.
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Secure Jobs is a rapid employment program designed to help clients who are homeless or at risk of being homeless to begin to stabilize their situation through employment. Clients begin with intensive Job Readiness training provided both individually and in small group settings to help clients learn to: design and write resumes and cover letters, prepare reference lists, research employers, build computer skills particularly applicable to job searching, learn interview techniques and prepare follow-up questions for employers, set up a professional email account, complete online applications, and handle telephone screenings by employers. Secure Jobs staff also work with clients to identify other barriers to getting and keeping employment and create step by step action plans to address these. Post placement, clients receive ongoing support and development of professional skills including: problem solving, communication and other soft skills to ensure clients successfully retain their employment. Clients also engage in longer term goal setting to help them move from initial employment to long term sustainability.
This program may be offered remotely.
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The Together We Rise program provides specialized coaching to help participants identify their career goals, and then support them in taking the next steps in one or more of the following tracks: Employment, Education or Training.
Participants will receive up to 1 year of one-on-one coaching to complete the next step identified with their Career Coach. It is expected that participants will work closely with JVS staff as well as complete tasks independently to achieve their goals.
This program may be offered remotely.
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VTP is a short-term, intensive skills training program that provides participants with a mix of classroom and experiential learning in one of four industry tracks: Healthcare Client Relations, Research Enrollment Coordinator, Bank Careers, and Food Service. JVS collaborates closely with employer partners to maximize job prospects for participants upon successful completion of the program.
*The Healthcare Client Relations track, is a 3 week pipeline program which guarantees full-time employment in a Research Enrollment Coordinator role at Mass General Brigham upon successful completion of the program.
This program may be offered remotely.
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English for Advancement is designed to serve individuals on ABE/ESOL waitlists, with low to intermediate English skills, who may be working in lower-wage jobs and have few options for acquiring the education, skills, and credentials needed to move on to higher-paying jobs.
The primary program component will be multiple levels of classroom-based Vocational English for Speakers of Other Languages of a fixed duration, designed to lead to participants entering career ladder employment or occupational skills training leading to employment and can be taken in three different locations: Boston, Lynn, and Lawrence.
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This comprehensive 10-month education and vocational training program provides academic remediation and enrichment leading to a HiSet certificate, intensive construction skills training leading to a construction industry recognized credentials including the HBI-PACT and OSHA certificates, and retail skills training leading to retail industry credentials including the Retail Industry Fundamentals (RIF) certificate. Participants participate in career readiness and life skills seminars throughout the duration of the program.
Academic instruction include, but not limited to:
- Math
- Humanities
- Science
- Academic readiness
The pursuit of a HiSET certificate requires participants pass tests in five core academic areas. The HiSet is awarded by the Massachusetts Department of Elementary and Secondary Education
Construction skills training includes, but not limited to:
- Rehab and new construction skills & techniques
- Green-standard construction methods
- Pre-apprenticeship certificate training (PACT) Carpentry & Painting.
The pursuit of an industry recognized certificate-PACT involves intensive classroom, workshop and community-based construction site training. Training also includes OSHA (Occupational Health & Safety Administration) certification.
Training is designed to prepare students for employment in construction and construction-related jobs.
The retail skills track includes 18 hours of intensive classroom training in the NRF Foundation's RISE Up curriculum that leads to a credential in Retail Industry Fundamentals (RIF). Students who successfully earn this credential will be eligible to participate in 180 additional hours of on-the-job skills training through employers who can offer direct hands-on experience in retail and customer service roles.
Career readiness & Life skills seminar training include, but not limited to:
- Social Emotional Learning
- Leadership
- Communication/Debate
- Media Awareness
- Career exploration & pathways (including PSE awareness & access)
- Job readiness and job seeking techniques (e.g. resumes, interviewing, soft-skills)
This program may be offered remotely.
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This 34 week intensive occupational skills training includes classroom academic technical instruction and exploration of the IT support occupation with partners/employers via tours and guest speakers. Career Readiness/Workforce preparation seminar will run concurrent throughout the duration of the full program.
Information & Technology training include, but not limited to:
- IT Help Desk concepts
- Operating systems and software
- PC Computer Hardware & Support
- Networking technologies
- Customer Service training
- Career Exploration & Readiness
Participants receive hands-on experience with troubleshooting & maintaining computers, software, networks and mobile devices.
Career Exploration and Readiness preparation include, but are not limited to:
- History, language & culture of information technology industry
- Employment and career pathways in the Information & Technology industry
- Job readiness and job seeking techniques (e.g. resumes, interviewing, soft-skills)
- Microsoft Office Suite & Google Apps
Frequent written reports and oral presentations are required to strengthen the student's communication skills and get them accustomed to public speaking. Examinations and quizzes are administered weekly to assess learned knowledge of presented material and determine need for remediation/tutoring intervention.
Participants will have the opportunity to take an industry recognized certificate exam at the end of the program, to earn CompTIA A+certification. Graduates are also eligible to apply for 16 college credits through a partnership with Bunker Hill Community College.
Program graduates can continue to receive weekly job seeking and placement support, through one-on-one meetings or small-group seminars focused on improving job seeking skills and identify positions for which they were trained and/or aligned with their career pathway. Support strives to enhance the participants' skills, increasing motivation and self-confidence to persevere in the job seeking process.
This program may be offered remotely.
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34 week intensive occupational skills training includes 20 weeks of classroom academic instruction, 14 weeks of laboratory skills training. Biotechnology job seminar and Career Exploration run concurrent throughout the duration of the full program. The laboratory skills training is located off-site at the Bunker Hill Community College.
Instruction & lab training include, but not limited to:
- Fundamentals of Chemistry
- Fundamentals of Biology
- Biotechnology Seminar
- Career Exploration
Lab skill training include, but not limited to:
- Collecting, Organizing and Analyzing Data
- Use of Liquid Measurements
- Use of Centrifuge and Microfuge
- Solution Preparation and use of pH Meter
- Protein Quantitation and use of Spectrophotometer
- DNA Electrophoresis
- Restriction Analysis/DNA Fingerprinting
- Bacterial Transformation
- ELISA Immunoassay
- Separation of Proteins by Column Chromatography
- Use of Microscopes and the Hemocytometer
Biotechnology Job Seminar and Career Exploration training include, but are not limited to:
- History, language & culture of biopharmaceutical industry
- Employment and career pathways in the biomedical industry
- Job readiness and job seeking techniques (e.g. resumes, interviewing, soft-skills)
- Microsoft Office Suite & Google Apps
Frequent written reports and oral presentations are required to strengthen the student's communication skills and get them accustomed to public speaking. Examinations and quizzes are administered weekly to assess learned knowledge of presented material and determine need for remediation/tutoring intervention. Graduates are eligible to apply for up to 8 college credits of science elective through a prior learning assessment with Bunker Hill Community College.
Program graduates can continue to receive weekly job seeking and placement support, through one-on-one meetings or small-group seminars focused on improving job seeking skills and identify positions for which they were trained and/or aligned with their career pathway. Support strives to enhance the participants' skills, increasing motivation and self-confidence to persevere in the job seeking process.
This program may be offered remotely.
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Job Search Trainig activites provided within the STRIVE START (Success Through Attitudinal and Readiness Training) Workshop include 30 hours of live instruction and a minimum of 5 hours of Case Management over 5 weeks. Topics coverd include:
1. Workplace Etiquette: Punctionality, time manamgenet, positive mental attitude, professional communication skills, professional dress, acepting and applying constructive feedback, managing professional relationships, and teamwork
2. Job Search Skills: Understanding the hiring process and which employer skills meet industry needs, navigating job search website, completing job applications, completing a resume, partipating in mock interviews and practicing interview etiquette such as making a good first impression, how to dress and as indicated answer questions regarding past mistakes, gaps in employement or criminal records, and following up after an interview.
3. Financial Literacy Education: STRIVE partners with the Codman Square Neighborhood Development Center to bring financial literacy education during the workshop. Topics covered include financial goal setting, money management, banking, basic budgeting, managing and reparing credit, saving for financial goals, and the use of insurance.
4. Within the Case Management component, each STRIVE participant completes an extensive intake interview providing their Case Manager with information pertaining to their personal and employement history, they complete educational assessments, and they develop and Individualize Support service ("ISS") plan that outlines measurable goals. Participants meet with their Case Manager throughout the 5-week program to track their progress with goals and to recieve support with referrals to services that address educational, housing, social, and mental/medical health needs. In addition to making targeting referrals, the Case Manager may also coordinate with collaterals to monitor a participant's follow-up on the referrals and services put in place as indicated.
We will loan laptops to SNAP participants as needed for their job-search, education, and training activites. Additional participant supports may include assistance with covering costs for childcare, transportation, tests/fees, books/supplies, clothes/uniforms, These reimbursements will be supported by in-kind contributions during our initial 6 months of this contract in order to assess the needs of SNAP participants.
This program is offered remotely.
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Job Retention services are provided to each graduate of the STRIVE START (Success Through Attitudinal and Readiness Training) Workshop once they begin employement. For SNAP-eligible clients, their Job Retention services will begin on the first day of their employment and continue for a minimum of 30 days and a maximum of 90 days thereafter. Employment is verified via pay-stubs or other types of verifications provided by the STRIVE client and/or the employer.
Job retention activities may include on-the-job visits and/or regular communication with our clients and their supervisors. Job retention services typically occur weekly for up to 30 minutes in length for a minimum of 30 days or a maximum of 90 days. This strategy enables us to address any workplace issues, provide additional training, find new employment placements as needed, and provide coaching and support as our clients look to advance in positions and develop their careers.
This program is offered remotely.
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Job Search Trainig activites provided within the STRIVE START (Success Through Attitudinal and Readiness Training) Workshop include 30 hours of live instruction and a minimum of 5 hours of Case Management over 5 weeks. Topics coverd include:
1. Workplace Etiquette: Punctionality, time manamgenet, positive mental attitude, professional communication skills, professional dress, acepting and applying constructive feedback, managing professional relationships, and teamwork
2. Job Search Skills: Understanding the hiring process and which employer skills meet industry needs, navigating job search website, completing job applications, completing a resume, partipating in mock interviews and practicing interview etiquette such as making a good first impression, how to dress and as indicated answer questions regarding past mistakes, gaps in employement or criminal records, and following up after an interview.
3. Financial Literacy Education: STRIVE partners with the Codman Square Neighborhood Development Center to bring financial literacy education during the workshop. Topics covered include financial goal setting, money management, banking, basic budgeting, managing and reparing credit, saving for financial goals, and the use of insurance.
4. Within the Case Management component, each STRIVE participant completes an extensive intake interview providing their Case Manager with information pertaining to their personal and employement history, they complete educational assessments, and they develop and Individualize Support service ("ISS") plan that outlines measurable goals. Participants meet with their Case Manager throughout the 5-week program to track their progress with goals and to recieve support with referrals to services that address educational, housing, social, and mental/medical health needs. In addition to making targeting referrals, the Case Manager may also coordinate with collaterals to monitor a participant's follow-up on the referrals and services put in place as indicated.
We will loan laptops to SNAP participants as needed for their job-search, education, and training activites. Additional participant supports may include assistance with covering costs for childcare, transportation, tests/fees, books/supplies, clothes/uniforms, These reimbursements will be supported by in-kind contributions during our initial 6 months of this contract in order to assess the needs of SNAP participants.
This program is offered remotely.
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The House of Peace & Education Inc. (HOPE) knows that you find a job the last place you look. We are committed to helping participants seek employment and not lose steam if they find obstacles in their way. HOPE assists through its vast contacts to connect participants with potential employers in the community. These employers are seeking qualified workers and we see ourselves as a conduit, providing them with a connection to our clientele. Once a participant is place in a job or finds one on their own HOPE provides at least, often more, 90 days of job retention supports. These include, but are not limited to, site visits. Phone calls with the participant, and often additional skill building, if necessary.
This program is offered remotely.
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Lawrence Community Works offers two levels of ESL classes ranging with student performance levels (SPL) of 1-6. English for Speakers of Other Languages classes strengthen the verbal, written and comprehension skills for those people most in need, raising confidence and employability in jobs and careers that allow for upward mobility.
This program may be offered remotely.
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Students receive 9 weeks of job readiness and job specific group instruction for an entry level job in Finance, particularly as a Bank Teller. They will receive skills training in banking which will include; Customer Service, Role of Bilingual Bank Teller, Banking Products and Sales, Introduction to Sales, Cash Handling, Counterfeit Currency, Check Handling, Check Holds, Compliance Regulations, Financial Vocabulary, Safety and Security and Building Relationships. In the soft skills component the classes include but are not limited to Resume Writing, Cover Letters, Interviewing, Communication, Time Management, Career Exploration, Customer Service, Work Values, Job Fairs, Financial Education, and Group Coaching.
This program may be offered remotely.
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This program will run two semesters (Sept. - Dec. 2020) (Jan. - May 2020). Classes will be Monday - Friday from 9am
- 1pm. Eligibility Criteria is; 18+, High School Diploma/GED, Able to work in US, English level of SPL 6 or above, No criminal record. The first semester will be focused on ESOL contextualized in preparation for Parapro test, and job readiness classes. Classes will include English writing and speaking, math, reading, practice tests as well as resume and cover letter writing, interviewing skills, communication, etc.
During the 2nd semester students will be in paid internships 3 days a week for 5 hours a day, college class, employment coaching, test prep review and job search.
This program may be offered remotely.
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We offer a 135 hour training over the course of 16 weeks for Information Technology. This is a collaboration with Lawrence Vocational School, MassHire, and Lawrence Partnership. This will prepare students for an entry level job in the field as well as to pass the A+ Certification which is industry recognized. The classes will be comprised of both job readiness and information technology specific skills training. There will be childcare provided on site.
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Students that have not obtained a job at completion of the Bank Teller, Para-Educator or Para programs will be enrolled in Job Search. This will meet at least 1x a week in both individual and group formats. During this time we will work with the students on making a job search plan, applying for jobs online, interviewing and updating their resume.
This program is offered remotely.
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This program would offer job retention support by meeting with the individual at least 2x a month to discuss what is going well and what are their struggles on the job. At times there will be contact with the employer. We would work with client's on how to handle difficult situations on the job, job retention skills, communication, etc.
This program is offered remotely.
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This is a 9-week program. The primary focus of the program is to provide students with basic digital literacy skills as well as job readiness skills to enable them to obtain entry level jobs that have a career ladder. Students will receive classes in Basic Digital Literacy including; Basic Computer terms Navigating Windows, Navigating the Internet, Email 101, Mobile Devices, Typing, Google Docs, Sheets and Slides, Microsoft Word, Excel and Power point, and Mail Merge. The Job Readiness classes will include Resume writing, Cover Letters, Thank You Notes, Interviewing Skills, Dress for Success, Communication, Conflict Resolution. All students will receive 2 Financial Literacy classes as well as individual Financial Coaching.
This program may be offered remotely.
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The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
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The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
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The Links Program at MCC is a comprehensive transition to college program that provides its target population of non-traditional learners with the academic, college-going and life skills necessary to attend a college degree or certificate program, and establish a career path. In addition to the coursework, the program includes intensive case management, monthly academic updates, and ongoing advising to ensure that each student develops and completes an Individualized Education and Career Plan; use of a cohort model whereby students complete core classes together, which creates a community of learners who are supportive of one another; and connection to MCC academic and financial aid advisors to ensure a positive, seamless transition to college certificate and degree programs.
To achieve its goal of a positive transition to college level programs, Links provides coursework that addresses the needs of its target audience including developmental pre-college requirements as well as the initial steps to earning college-level credits. Designed to meet the needs of adult and non-traditional students who have attended ESE adult education programs, the Links Transition to College Program offers week-day classes with a schedule that is planned so that students are only required to be on campus two days per week. The courses provided to the students in the Links Program are the same developmental math and writing classes, and the same Interdisciplinary seminars, First Year Experience and Career Exploration, as those taught mainstream at MCC. Links students can also fulfill the required college level English Composition I through the Links Program. A fundamental goal of the Links Program is to ensure that its students have established college level skills in math and English and fulfilled any needed developmental coursework by the completion of Links.
Although students may enter Links with the goal of completing a college degree, their ultimate objective is a job and career path with family sustaining wages. Healthcare is one example of a local in-demand industry that the Links Program helps students connect to, and advance in. For example, Links has helped students who came to the program to gain the math and writing skills to succeed in the entrance exam for the LPN training. Other examples include students who have earned their degrees in Nursing and Radiologic Technology at MCC as well as several students who had their academic start with Links and went on to earn a certificate through the college's Academy of Health Professions such as certificates as Nursing Assistants, Medical Receptionists, Medical Office Administrators.
The program, which was originally offered only at the Bedford Campus, was expanded to the Lowell Campus in FY18 to enrusre that the population of this urban center had access as well and additional courses sections will be offered in Lowell during FY21.
This program may be offered remotely.
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The Links Program at MCC is a comprehensive transition to college program that provides its target population of non-traditional learners with the academic, college-going and life skills necessary to attend a college degree or certificate program, and establish a career path. In addition to the coursework, the program includes intensive case management, monthly academic updates, and ongoing advising to ensure that each student develops and completes an Individualized Education and Career Plan; use of a cohort model whereby students complete core classes together, which creates a community of learners who are supportive of one another; and connection to MCC academic and financial aid advisors to ensure a positive, seamless transition to college certificate and degree programs.
To achieve its goal of a positive transition to college level programs, Links provides coursework that addresses the needs of its target audience including developmental pre-college requirements as well as the initial steps to earning college-level credits. Designed to meet the needs of adult and non-traditional students who have attended ESE adult education programs, the Links Transition to College Program offers week-day classes with a schedule that is planned so that students are only required to be on campus two days per week. The courses provided to the students in the Links Program are the same developmental math and writing classes, and the same Interdisciplinary seminars, First Year Experience and Career Exploration, as those taught mainstream at MCC. Links students can also fulfill the required college level English Composition I through the Links Program. A fundamental goal of the Links Program is to ensure that its students have established college level skills in math and English and fulfilled any needed developmental coursework by the completion of Links.
Although students may enter Links with the goal of completing a college degree, their ultimate objective is a job and career path with family sustaining wages. Healthcare is one example of a local in-demand industry that the Links Program helps students connect to, and advance in. For example, Links has helped students who came to the program to gain the math and writing skills to succeed in the entrance exam for the LPN training. Other examples include students who have earned their degrees in Nursing and Radiologic Technology at MCC as well as several students who had their academic start with Links and went on to earn a certificate through the college's Academy of Health Professions such as certificates as Nursing Assistants, Medical Receptionists, Medical OfficeAdministrators.
The program, which was originally offered only at the Bedford Campus, was expanded to the Lowell Campus in FY18 to enrusre that the population of this urban center had access as well and additional courses sections will be offered in Lowell during FY21.
This program may be offered remotely.
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At More Than Words (MTW), young people ages 16-24 earn a job receiving hands-on training and working 20-30 hours per week, while simultaneously receiving case management, youth development and life skills coaching, and career supports to make a plan for long-term success. The program consists of:
- Business Job: Youth in the program work 20-30 hours/week in a training job managing our more than $3.5M business. They go out on trucks to source used books, clothing, and accessories, list them online, and fulfill orders. In their Business Job, our young people develop job skills, including customer service and inventory management, as well as professional skills such as showing up on time, working as a team, hitting goals, and leading their peers.
- You Job: Youth are also paid to participate in comprehensive case management focused on ensuring they have life essentials in place to move on to meaningful jobs and education. Our young people engage in 1-to-1 meetings with Youth Development Managers, set and achieve personal SMART goals, and participate in a research-backed curriculum. Youth achieve personal milestones such as obtaining an ID, opening a bank account, and finding housing.
- Career Services Program: From when they start at MTW, youth work with a Career Services Manager to identify employment and education goals and to map a transition to employment post-MTW. They complete key tasks like searching for a job, creating a resume and cover letter, and participating in mock interviews. Once youth graduate, they continue to receive this proactive support toward higher education, door-opening credentials, or growth-focused pathway employment for two years. Graduates participate in individualized case management support in areas including but not limited to career exploration, college applications, FAFSA completion, resume writing, and interviewing.
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From when they start at More Than Words (MTW), youth work with a Career Services Manager to identify employment and education goals and to map a transition to employment post-MTW. This same Career Services Manager supports youth who graduate from MTW without employment with job search supports. We provide proactive support to identify job opportunities, complete mock interviews, submit applications, and more. Graduates also participate in individualized case management support in areas including but not limited to career exploration, college applications, FAFSA completion, resume writing, and interviewing.
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A Career Services Manager supports youth who transition to unsubsidized employment after they graduate from More Than Words (MTW) with job retention services. We provide proactive support to check-in on job success and troubleshoot challenges, and continue proactive conversations about career building and higher education/credentials. Graduates participate in individualized case management support in areas including but not limited to career exploration, college applications, FAFSA completion, resume writing, and interviewing.
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MJE's SNAP to Work - Personal Leadership Training program provides low-income women and men with the opportunity to enhance job readiness and employability. During the 4-week program, participants engage in:
- Personal goal setting activities and the development of an Individual Action Plan
- Individualized case management
- Goal-oriented financial literacy training; and
- Individualized workforce development trainings such as computer literacy, job readiness and skills training, and professional skills development.
Participants also receive mentoring/coaching, wraparound services, job search assistance, referrals to additional training and service programs and follow up supports as needed.
Outcomes are that participants will (based on individual need):
- Secure employment. These clients will have the option of receiving job retention services through MJE. This includes ongoing case management and mentoring to provide:
- Continued referral for services
- Addressing needs/challenges that arise (i.e. changes to housing, childcare, transportation, etc.)
- Addressing client interest in changing employment or other status as applicable
- Transition to skills training and/or education programs, such as Certified Nurse Assistant Programs with HEARTS or certification programs through Ben Franklin Institute, New England Culinary Center, ESOL classes, HiSet classes, etc. This group will continue to be supported with MJE Case Management as needed or may come back to MJE for job placement or other services following completion of their training.
- Participate in internships with MJE and/or partner agencies. These are subsidized positions (by grants/contracts) and will include working in administration in an office or health care environment most typically. Internships depend on client interest, need for job experience or experience in a specific field, as well as difficulty finding employment otherwise.
MJE has a wide range of existing employment and internship partners including: Partners HealthCare, Brigham and Women's Hospital, Anodyne, Chase Bank, Blue Cross Blue Shield, Building Pathways, New England Center for Arts and Technology Culinary Arts Program, and others. MJE anticipates our clients will obtain jobs in retail, administrative, health care, childcare, construction, and related roles. Collaborations occur ongoing, we regularly meet and connect with employer partners through daily interaction as we seek to support our clients.
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NECAT's Culinary Arts Job Training Program helps students achieve personal transformation and long-term employment. We utilize a holistic 16-week training curriculum focused equally on culinary, social/emotional learning (SEL), job readiness and financial skill development. The topics covered in each of these areas include:
Culinary - safety and sanitation, culinary history, scaling / recipe conversions, food science, knife skills and the full range of cooking techniques
Job Readiness - career exploration, professional expectations, resumes, cover letters, elevator pitches, networking, online job search, applications, interviewing, etc.
Social/emotional - emotoinal regulation, self-awareness, conflict resoluation, listening for information, teamwork, accountability, mindfulness, motivation, etc.
Financial literacy - budgets, assets, banking, credit scores, preditory practices, etc.
Students gain real-world experience and regularly network with employers through on-site career fairs, culinary “stages” (shifts worked in professional kitchens) and events. In addition, we employ a trauma-informed care model and have two case workers who support students both in and out of program hours; advocating for them, connecting them with resources and helping them stay focused on their goals.
Partner social service agencies provide wrap-around services to our students, in addition to referring the majority of participants to our program. Some of our most engaged partners include DTA, Access to Recovery and the Suffolk County Sheriff’s Department. We also work closely with a network of vetted employers that are committed to providing good wages and benefits, supporting our graduates in their early careers and maintaining positive work environments. Our closest partners sit on our Employer Advisory Council and include Encore Boston Harbor, SRV, NewBridge on the Charles, Whole Foods and Aramark.
Since our inception, we have enrolled close to 800 students in our Boston program.
The COVID-19 crisis has required NECAT to pivot. A once thriving food services industry is now crippled, among the most negatively impacted by the pandemic response effort. Many of our more than 500 graduates have been laid off, facing isolation, fear and financial hardship. Our current plan is to reopen in early July, in accordance with the Governor and Mayor’s recommendations. We are currently determining necessary changes to our class size, program duration and operations, and plan to return to normal when able. We will continue to communicate any changes with you as we learn more.
This program may be offered remotely.
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NECAT's Culinary Arts Job Training Program helps students achieve personal transformation and long-term employment. We utilize a holistic 16-week training curriculum focused equally on culinary, social/emotional learning (SEL), job readiness and financial skill development.
Our job readiness activities are comprehensive. In the classrooms, we conduct group work in the areas of career exploration, professional expectations, resumes, cover letters, elevator pitches, networking, online job search, applications, interviewing and more.
Students also recieve one-on-one support to refine their resume and cover letter, discuss appropriate job matching, search and apply for positions, mock interview and general coaching.
Students gain real-world experience and regularly network with employers through on-site career fairs, culinary “stages” (shifts worked in professional kitchens) and events. Our on-site career fairs occur every eight weeks and draw dozens of the region's best employers. Employers not only present to all attending students and graduates and conduct one-on-one interviews with them, but they meet with our program team to learn about each applicant's strengths to help determine fit.
We also work closely with a network of vetted employers that are committed to providing good wages and benefits, supporting our graduates in their early careers and maintaining positive work environments. Our closest partners sit on our Employer Advisory Council and include Encore Boston Harbor, SRV, NewBridge on the Charles, Whole Foods and Aramark.
This program may be offered remotely.
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NECAT’s Culinary Arts Job Training Program helps students achieve personal transformation, long-term employment and economic self-sufficiency. We utilize a holistic 16-week training curriculum focused equally on culinary, social/emotional learning (SEL), job readiness and financial skill development. We also take a number of steps to ensure that, once employed, students have the skills and support to retain their positions and advance in their fields.
Our career services team prepares students for the challenges that lie ahead, particularly through the often-challenging transition out of NECAT and into employment. Our team remains available to graduates for ongoing coaching and future employment needs. Currently, we track 30-day and 3-month job retention, with the goal of expanding to 6-month in near future. We work to maintain communication and strong relationships with both graduates and hiring employers.
This program may be offered remotely.
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ESOL Supported Microsoft Office Specialist Certificate Program
The ESOL Supported Microsoft Office Specialist Certificate Program will include Microsoft Office Word, Excel, PowerPoint, and Access. Students will acquire the skills needed to complete the Microsoft Office Specialist Expert Certification. With training in current computer applications, students will be prepared to perform the job duties needed to work in an office environment. Students will receive supportive ESOL services while enrolled in these career skill courses. ESOL instruction and activities will closely follow the career and vocational curriculum to bolster the skills learned in class.
ESOL Microsoft Office Word
You will learn to create documents with Microsoft Word 2019 for Office 365, and use Tables and Templates to create resumes and cover letters, research papers, newsletters, and merged mailing labels.
3 weeks, 6 hours per week
ESOL Microsoft Office Excel for Office 365
You will create, save, and navigate an Excel Workbook, enter data in a worksheet, construct and copy formulas, format cells, chart data to create a column chart, print a worksheet, check Spelling in a Worksheet, and edit values in a worksheet. Using functions, you will create tables, and manage large workbooks, analyzing data with pie charts, line charts, and What-if analysis tools.
3 weeks, 6 hours per week
ESOL Microsoft Office PowerPoint
You will format numbered and bulleted lists, insert online pictures, insert text boxes and shapes, format objects, remove picture backgrounds and insert WordArt. You will create and format a SmartArt graphic. You will customize slide backgrounds and themes, animate a slide show, insert a video, create and modify tables, create and modify charts.
3 weeks, 6 hours per week
ESOL Microsoft Office Access 2019 for Office 365
Build, edit, and maintain databases in Microsoft Access 2016 using tables, reports, forms, and queries to give you fast access to all your important information. This course provides you with the skills to create an effective database for any type of information at home or on the job.
3 weeks, 6 hours per week
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ESOL Supported Medical Office Front Desk Staff Certificate Program
The ESOL Supported Medical Receptionist Certificate is an online/live-remote program designed for those who seek entry-level employment in the medical office field, as well as those currently employed in the medical field who seek additional training. The course will provide an introductory study of medical office procedures, law/ethics, terminology, documentation, billing/coding, computer keyboarding, computes in Healthcare along with supportive ESOL instruction in healthcare literacy and career development skills. Students must take all 5 courses to earn the certificate. Intermediate or higher level (SPL 4/5) –English required.
Computers in Healthcare
This course touches on the basic fundamentals of healthcare, health information technology, and computer-based management systems that support healthcare professionals and institutions.
12 hours per week instruction 2 weeks
ESOL Supported Medical Office Front Desk Staff Computer Keyboarding: Speed and Accuracy
This course introduces keyboarding techniques through hands-on touch typing. Learners are introduced to the QWERTY keyboard (alphabet, number and symbol keys). Learners will be expected to touch-type at a minimum of 40 wpm by the end of the course.
12 hours per week instruction, 2 weeks
Medical Terminology
This course introduces students to the language of medicine. Students will gain an understanding of basic elements, rules of building and analyzing medical words, and medical terms associated with the body as a whole. Utilizing a systems approach, the student will define, interpret, and pronounce medical terms relating to structure and function, pathology, diagnosis, clinical procedures, oncology, and pharmacology. In addition to medical terms, common abbreviations applicable to each system will be interpreted.
Required Textbook: Medical Terminology for Healthcare Professionals 9th edition by Anne Ehrlich & Carol Schroeder). The student gets online access to the book and all activities online.
12 hours per week instruction, 5 weeks
Medical Office Procedure
This course provides the student with the necessary skills to work in an administrative capacity in an outpatient medical office and/or ambulatory care setting. Emphasis on medical law & ethics, oral and written communication, scheduling, patient processing, patient accounts, collections, banking procedures, reimbursement, health records, basic diagnostic and procedural coding, health insurance, medical billing and proper record keeping will enable the student to be prepared for office management.
12 hours per week instruction, 8 self-study, 5 weeks, total 100 hours
Career Development
This course will enable the student to develop techniques and strategies for identifying fields of interest, personal branding, and conducting an effective job search. Emphasis is placed on personal discernment and identification of skills, interests and values. The student will engage in the assessing of marketable skills, researching the marketplace, building a personal brand, developing a network of contacts, writing resumes, cover letters, and other standard means of correspondence used in the job search process.
12 hours per week instruction, 8 self-study, 20 hours per week, 2 weeks, total 40 hours
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The overarching goal of One Family’s Credential to Career Coaching program (C2C) is to help parents who are experiencing or at risk of homelessness identify pathways into family-sustaining careers, thereby breaking the cycle of poverty. To achieve this, C2C helps parents determine what career to pursue based on their skills and interests, where to obtain any necessary credentials, and how to finance their education or training.
At the end of the program, each participant has created a detailed and actionable plan to enter a career that can support their family. C2C takes place over three intensive months, plus a year of follow-up coaching support to ensure each parent stays on track to their established goals. The program includes both group workshops (to convey foundational information on credentials and career paths) and one-on-one coaching (to apply this information and construct each participant’s individual plan).
During FFY 2021, we anticipate running 5 cohorts of 10-20 parents. In past cohorts, just under 50% of the parents served were SNAP eligible. The program takes place in two key phases: “Exploration” and “Planning.”
During the Exploration phase, participants work with their One Family coach to identify their skills and interests, and align them with careers that can support a family. This phase also builds up participants’ knowledge of the different types of credentials; the connection between credentials, career paths, and earnings potential; and the different types of universities and training programs, along with key metrics for evaluating them.
After the Exploration phase, participants synthesize what they have learned and make decisions about credentials and career paths in the Planning phase. Herein, the focus shifts toward creating each parent’s personal roadmap, outlining the key steps they will follow to obtain their credential (if needed) and enter their chosen career. This includes creating a budget and planning to finance their credential; detailing the steps to apply and enroll in credential programs, including deadlines, key tasks, and resources needed; mapping how the credential will lead into their chosen career path; and planning considerations for common obstacles to success such as stress management, childcare, and transportation.
This program is offered remotely.
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ABLE Beginnings is a 6-week (180 hours), full-time, computer and skills training program for low-income mature workers. The purpose of the program is to provide unemployed and underemployed older job seekers with the computer skills they need to compete for and secure employment. With ABLE Beginnings each student will receive:
- 6 weeks of instruction in computer skills to conduct an effective job search
- Instructor-led classes with low instructor to student ratio
- Hands-on training in Windows, MS Word, Excel, Outlook, Data Entry, Internet Navigation, Social Media, and Keyboarding
- Mastery of online job application process
- Weekly job search workshops
- Access to job search resources, including fast Internet/computer workstation
- Greater confidence to compete in today’s job market
This program may be offered remotely.
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ABLE Skills2Work is a 12-week (360 hours), full-time, computer and office skills training program for low-income mature workers. The purpose of the program is to provide unemployed and underemployed older job seekers with the skills they need to compete for and secure training-related employment which both pays a living wage and provides opportunity for job upgrade and career growth. The program also includes a six-week internship with a local business which provides students with some practical experience, a chance to brush-up on their skills and the opportunity to build their self-confidence.
Training in Windows, Microsoft Office and the Internet is integrated with basic skills review, career development, workplace and customer service skills training, and extensive job search skills training. The program also focuses on strengthening the confidence and communication skills of program participants. The job search has changed immensely during the past few years. Those who are confident, persistent, and can effectively present themselves and their skills to potential employers have a greater chance of being hired. In order to expand participant skill sets and make them more attractive to potential employers, the program also includes a component in Medical Office Skills.
This program may be offered remotely.
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The program will provide eight weeks (240 hours) of medical office skills instruction with hands-on practice in the fundamentals of maneuvering through an Electronic Health Record. The software taught includes the integration of practice management and electronic health records. Two weeks of computer instruction which includes a review of MS Office is followed by a six-week component in Medical Office Skills training. The classroom component is followed by a six-week internship placement with a partner Healthcare provider.
Sector-based, medical office components include: Medical Terminology; HIPPAA; and all the important aspects of medical office administration: Medical Insurance; Patient Registration; Scheduling and Referral; Procedure Posting; Insurance Billing; Posting Payments; Patient Billing; Medicaid/Medicare/ACA; and Follow-up and Dispute Resolution. Components in Customer Service in a Healthcare Environment and Communication Skills will also be included as these skills have been determined to be especially important to achieving success in these positions.
Training participants are taught using the materials, software and equipment used on the job. In the medical office classes, instructors will be teaching our students using “real world” scenarios. They will be using current medical documents such as Medicare Claim forms, hospital superbills, EOMB remittance forms and blank HCFA claim forms. In the computer class, students will prepare “real” letters and documents which would be used in a doctor's office or health center.
This program may be offered remotely.
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ABLE MS Office Training is a computer and skills training program. All students will receive a comprehensive initial, pre-training computer skills assessment to determine skills gaps. Consultation with instructor to develop an individually-tailored learning plan. Instructor-led classes. Hands-on training in Windows, MS work, Excel, PowerPoint, Outlook, Access, Data Entry, Internet Navigation, Social Media, and Keyboarding. In addition, students will master the online job application process, attend weekly job search workshops and access job search resources including computer work stations available during lab times.
This program may be offered remotely.
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The ABLE Job Search Training Program provides participants with up to three months of group and individual job search skills instruction. The purpose of the program is to provide unemployed and underemployed job seekers with the skills and confidence needed to navigate an increasingly complicated and competitive job search process. The goal of the program will be the development of strong and effective job search tools and eventually placement into unsubsidized employment.
The ABLE Job Search Training Program will include the following components:
- Group job search sessions covering a range of job search topics including goal setting, resume and cover letter development, job retention techniques and effective networking
- Employer-led workshops focusing on company job application processes, employer expectations, worksite communication, social networking, and effective interviewing.
- Individual career and job counseling.
- Job development and placement assistance.
- Interview tips and practice including mock interviews conducted by current and former Human Resource representatives.
- Assistance in mastering the on-line job application process.
- Access to job search resources for each participant, including job listings, and a computer resource center with fast Internet connections, telephones and fax machines.
- Support from staff and fellow participants
This program may be offered remotely.
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ABLE Job Search provides unemployed and underemployed job seekers with the guidance and supports needed to navigate an increasingly complicated and competitive job search and application processes. The goal of the program is the development of strong and effective job search tools and eventually placement into unsubsidized employment. This program includes:
- Group job search sessions covering a range of job search topics, including goal setting, resume and cover letter development, job retention techniques, and effective networking
- A weekly facilitated Job Club
- Employer-led workshops focusing on company job application processes, employer expectations, worksite communication, social networking, and effective interviewing
- Individual career and job counseling
- Job development and placement assistance
- Interview tips and practice, including mock interviews conducted by current and former Human Resources representatives
- Assistance in mastering the on-line job application process
- Assistance in ensuring that each participant contacts a minimum of 12 employers per month (Most contacts should be formal job applications for suitable and appropriate jobs.)
- Support from job development and placement staff in identifying and accessing potential and appropriate job openings
This program may be offered remotely.
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To provide students with skills upgrading, recent work experience, and current references, Operation A.B.L.E. offers a six-week internship component with an ABLE partner employer. The goal is to match the internship placement with the interests, career goal, and skill level of each participant. Placements are established in a number of industries including healthcare, education, hospitality and the non-profit sector. Participants work four days per week with the fifth day set aside for group ” job clubs”. An agreement is negotiated between ABLE and the employer as a means to structure the experience and to ensure that the placement is in compliance with the training/career plan. The ABLE program manager provides regular follow-up with the employer to ensure a "good match" and deal with any issues that may arise at the worksite.
This program may be offered remotely.
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The ABLE Job Placement and Retention Program provides job-placed participants with three months of post-placement job retention services. The purpose of the program is to provide working ABLE clients with the case management and support services they need to make a successful transition to employment. The goal of the program will be the participant’s long-term retention and growth on the job. A longer term goal will be the employee’s eventual promotion and/or upgrade to a better job.
The program will include the following components:
- Weekly phone follow-up with recently-placed participant to provide support, guidance and counseling.
- Bi-weekly communication with participant’s supervisor to check on employee status and to identify any job-related issues before they escalate and affect performance and/or standing with the company.
- Referral to community-based providers or other resources for assistance in handling any individual or family case management issues.
- One-on-one career and job counseling, if needed.
- Assistance in identifying “next step” jobs and in navigating application process.
- Referral to ABLE skills instructors for assistance and/or tutoring in handling computer-related performance issues.
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The ABLE Case Management component will provide ABLE training program participants with the counseling, supports and referrals they need to successfully deal with the financial, personal, family and "life" issues that may stand in the way of successful completion of the program, prevent the graduate from conducting an effective job search, and, ultimately, attaining (and keeping) employment.
Our clients are dealing with a range of issues that include: homelessness (or lack of stable housing); domestic violence; substance abuse; mental and physical health issues; dependent care challenges; financial insecurity; individual or family CORI or court involvement; and lack of confidence. We are also seeing an increasing number of participants who are looking to reenter the workforce after years spent caring for a spouse, parent or family member. Many in this cohort lack the self-confidence needed to convince employers (and themselves) that they can make a real and valuable contribution to the workplace.
We are also seeing the effect of the stronger job market as those mature workers who are more “employable” are able to return to the workplace. As a result, students in our training programs possess a greater number of barriers to employment and need enhanced case management, counseling and referral services. These enhanced case management and support services will be provided on a group and individual basis and also include assistance in applying for and accessing various income supports that when combined with paid employment will bring working graduates closer to individual and family self-sufficiency.
This program may be offered remotely.
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Clients attend daily classroom- based training in order to build the documents necessary to implement a successful job search. This includes, but is not limited to, developing a resume, writing a cover letter, reference sheet, and thank you letter. Additionally, clients obtain the necessary skills to conduct job search over the internet.
This program is offered remotely.
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The Industry Internship Program is a 4 -week credentialing and on the job training program. Clients learn soft and hard skills through participating in Project Place's three social enterprises (Clean Corners Bright Hopes, Logistics Apprenticeship Program, Working Opportunities for Women) representing the industries of janitorial and maintenance, logistics and vending, food production and manufacturing. Clients then receive additional industry specific classroom-based training, to reinforce skills, and have the opportunity to obtain industry recognized credentials, in Customer Services through the National Retail Federation Foundation, ServSafe, Mass Allergen, OSHA10 and Commercial Drivers License (CDL). Additionally, clients explore job opportunities and career pathways.
This program is offered remotely.
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The ABCs for Direct Care Worker Curriculum is grounded in adult learner centered principles. To enhance the Home Care Aide’s understanding of his/her roles, responsibilities, and limitations, the curriculum introduces these concepts in the first module: Roles and Responsibilities. Instructional scaffolding, a process used to help the worker develop a deeper understanding, continues to reintroduce the worker’s role, responsibilities, and limitations throughout the entire training; resulting in a deeper, more comprehensive understanding of the important role s/he has in home and community-based care. This curriculum is taught in both English and Spanish.
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The Child Development Associate (CDA) credential is important for those in the professional childcare space. Commercial center directors and family child care providers have this credential either because it is mandatory for the job they hold, or as a step towards professional and career advancement. Maintaining the CDA credential requires continuing education. This educational opportunity will provide training on how to care for children safely within different environments.
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This comprehensive program will prepare students to handle patient encounters, patient customer service and other areas related to intake and the coordination of a patient’s healthcare experience. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants.
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Gain the knowledge and skills as you train for an entry-level position as a veterinary assistant. Veterinary assistants work in a variety of settings including animal hospitals and clinics, animal shelters, laboratories and zoos. They perform front office functions; assist in providing routine and emergency care; perform laboratory procedures; assist in dental and surgical procedures; and taking x-rays.
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This course provides students with the theory and entry-level skills necessary to safely provide basic nursing assistant level care in a long-term care facility, acute care facility or home health care agency. Students learn the role and responsibilities of the nursing assistant and home health aide within the health care team, including patient and residents rights, professionalism, communication skills, basic body structure and function, common disorders, rehabilitation and restorative care, infection control and safety, special care concerns, and basic patient care skills, including vital signs. Upon completion of classroom and skills practice laboratory learning and competency testing, students participate in a clinical rotation at a skilled nursing facility, under the supervision of a registered nurse.
Upon successful completion of this course and successfully passing the state nurse aide competency examination, students are prepared to seek entry-level employment as a certified nursing assistant (C.N.A.) and home health aide.
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Gain the knowledge and skills as you train for an entry-level position as a veterinary assistant. Veterinary Assistants work in a variety of settings including animal hospitals and clinics, animal shelters, laboratories and zoos. They perform front office functions; assist in providing routine and emergency care, perform laboratory procedures, assist in dental and surgical procedures, and taking x-rays.
This program is not typically offered remotely.
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This 58-hour certificate program will introduce the student to the basic knowledge needed for a career in ophthalmic medical assisting. This growing field is one in which the assistant works independent of the ophthalmologist preparing patients for their eye exam. Topics to be covered include: anatomy & physiology of the eye, medical terminology, ocular disease pharmacology, as well as, hands-on skills. Some classes will be held in the offices of local ophthalmologists. Ophthalmic experience or medical assisting background is desirable, but not necessary.
This program is not typically offered remotely.
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This comprehensive program will prepare students to handle patient encounters, patient customer service and other areas related to intake and the coordination of a patients healthcare experience. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants.
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The CDA, or the Child Development Associate, is an important credential for those in the professional childcare space. Commercial center Directors, and even family child care providers have this credential either because it is mandatory for the job they hold, or as a step towards professionalism and career advancement. Childcare is one industry that is here to stay no matter how the economy changes, however, the profitability of this industry is still subject to all the challenges of other businesses, even though demand for this service will never go away. Maintaining the CDA credential requires continuing education, and this education opportunity is prolific, but most of what is available surrounds the job itself - how to care for the kids, curriculum, safety, center specs, and more.
This program is not typically offered remotely.
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This course is designed to gain an understanding of the basic components of Office 365, communicating with the outlook web app, managing contacts, calendar, communicating with colleagues and using Skype and getting started with Microsoft Teams. Students learn and practice advanced apps and features. Topics include file storage and collaboration with OneDrive and using SharePoint, using Delve and Planner; and managing users, security compliance and domains.
This program is not typically offered remotely.
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The ABCs for Direct Care Worker Curriculum is grounded in adult learner centered principles. To enhance the Home Care Aides understanding of his/her roles, responsibilities, and limitations, the curriculum introduces these concepts in the first module: Roles and Responsibilities. Instructional scaffolding, a process used to help the worker develop a deeper understanding, continues to reintroduce the workers role, responsibilities, and limitations throughout the entire training; resulting in a deeper, more comprehensive understanding of the important role s/he has in home and community based care. This curriculum is taught in both English and Spanish.
This program is not typically offered remotely.
Click for Details
This course provides students with the theory and entry-level skills necessary to safely provide basic nursing assistant level care in a long-term care facility, acute care facility or home health care agency. Students learn the role and responsibilities of the nursing assistant and home health aide within the health care team, including patient and residents rights, professionalism, communication skills, basic body structure and function, common disorders, rehabilitation and restorative care, infection control and safety, special care concerns, and basic patient care skills, including vital signs. Upon completion of classroom and skills practice laboratory learning and competency testing, students participate in a clinical rotation at a skilled nursing facility, under the supervision of a registered nurse.
Upon successful completion of this course and successfully passing the state nurse aide competency examination, students are prepared to seek entry-level employment as a certified nursing assistant (C.N.A.) and home health aide.
This program is not typically offered remotely.
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Upon completion of the program, graduates will be able to: List key developments in the history of EMS, the five types of services that provide emergency care, and discuss the role of the National Scope of Practice and the National EMS Education Standards as they relate to the levels of EMS education. Understand the body’s topographic anatomy, including the anatomic position and the planes of the body, and the major structures of the respiratory system. Explain how pharmacology relates to emergency medical technician clinical practice, and describe the regulatory measures affecting medications administered in the pre-hospital setting. Describe how to determine the mechanism of injury or nature of illness at an emergency and the importance of differentiating trauma patients from medical patients; discuss some of the possible hazards that may be present at an emergency scene, ways to recognize them, and the precautions to protect personal safety. Define the term trauma and explain its relationship to energy, kinetics, and biomechanics. Discuss the importance of the American Heart Association’s five links of the Chain of Survival to a successful code; describe how progressive communities can improve survival of pre-hospital cardiac arrest patients. Understand the normal changes that occur in the various body systems during pregnancy and the process of childbirth. Summarize the medical equipment, safety equipment, and operations equipment carried on an ambulance; provide examples of some high-risk situations and hazards that may affect the safety of the ambulance and its passengers during both pre-transport and transport. Perform CPR (Cardiopulmonary Resuscitation) as instructed in the program.
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Program includes the following courses:
First Year Experience- First year students who want success and direction in their college experience gain practical skills that are directly applied to selection of a college major and future career paths. Students gain effective learning strategies and information on how to navigate and use college procedures and resources. This course emphasizes self-discovery, the workplace, life decisions, and career/future planning within a multicultural framework. Students explore psychological theories and apply those theories to their own personal situations to formulate career/life plans. Students identify their abilities and explore their values, interests, motives, motivations, behaviors, personalities, and interaction styles. Students acquire and develop skills for career planning, job searching and understanding job satisfaction. Students develop an e-portfolio that integrates information developed through the self-assessment and career development process
Computer Information Systems-This course provides an overview of common business office technology usage, including operating systems functions, Internet technologies, and productivity suites. The course focuses on basic working knowledge and hands-on experiences in word processing, spreadsheet processing, relational database processing, and presentation software. This course is the first of two in a series to assist students in preparation of the Microsoft Office Specialist (MOS) certification exam.
Intro to Business Management -This course provides a broad overview of the business world. Students learn to apply basic business concepts and principles to a variety of business situations. Topics include business terminology, the legal forms of business organizations, the impact of the economy on business, and the basic functions of management including marketing, banking and financing, accounting, and technology.
Introduction to Accounting- This course focuses on the relationships between business activities and events and the impact they have on financial statements from a preparer perspective. Students study financial transactions for both service and merchandising businesses and relate the transactions to a company's assets, liabilities, owners' equity, revenues, and expenses. Areas of study include the basic accounting model, the process of the accounting cycle, accounting principles and terminology, financial statement preparation, and computerized accounting applications.
Computerized Accounting- his course focuses on understanding accounting through a mastery of general ledger software applications, using industry-standard software. Students set up and maintain a computerized accounting records system by recording the transactions necessary to operate a service and merchandising business. The course covers the areas of cash, accounts receivable, accounts payable, and payroll transactions. Students learn how to create these transactions on a computer and how to understand and interpret the resulting financial reports
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Successful completion of the recruit officer course (ROC) curriculum is required under M.G.L. Chapter 41 §96B to be a sworn municipal, University of Massachusetts, or environmental police officer in the Commonwealth. The ROC is organized into three (I-III) volumes with multiple subtopics. The ROC takes 20 weeks to complete and covers 21st century policing best practices with specific emphasis on the following core principles: problem-solving procedural justice ethical decision making fair and impartial policing Physical Requirements: All student officers must know what to expect ahead of time and must prepare well in advance of the first day of the academy. The most significant factors in this preparation are weight control, aerobic capacity, muscular strength and endurance, and flexibility. Download the MPTC Health and Wellness Fitness Preparation Guide to assist with preparing to attend the police academy. Minimum Requirements: Student officers must (1) be a minimum of 21 years old; (2) be employed or sponsored by a municipal, Environmental, or University of Massachusetts police department or other law enforcement department authorized by the Committee; and (3) successfully complete the Massachusetts Human Resource Division's Physical Ability Test (PAT) and medical examinations.
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This course is for students who wish to work in a variety of medical settings. During the program, students will learn skills consisting of basic anatomy and physiology, medical terminology, medical law ethics, patient psychology, and communications, medical office procedures, clinical examination testing and treatment procedures, phlebotomy EKG, injections, sterile techniques, exam room preparation, taking vital signs, and assessing patients. After successfully completing the program, students will be prepared to work in entry-level positions like medical doctors’ offices, HMOs, clinics, and hospitals with inpatient and exam rooms.
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Roca's TRANSITIONAL EMPLOYMENT PROGRAM (TEP) uses real work to teach young people how to show up, follow instruction, and learn skills critical to succeed in the open labor market. Roca operates work crews - contracted through local governments, housing authorities and private companies - in custodial work, property maintenance, painting, and landscaping.
- Under the direct supervision and coaching of a working Crew Supervisor, transitional employees receive real pay (MA minimum wage) for real work. Participants work four days per week, and engage in other required training on the fifth day.
- Of note, Roca is not seeking support for participant wages, but rather is seeking support only for programmatic costs.
Transitional Employment is used for participants who are not ready for work and repeatedly fail at employment. Participants will be assigned to a 5-person work crew, with one crew supervisor, that works on state maintenance and cleaning contracts in the region, including, outdoor cleanups, construction site cleanup and other custodial tasks that can be completed in large groups. All participants holding basic assignment work slots will be paid for four (4) work days per week. Each work day has an actual work time of 6.5 hours not including lunch and transportation to and from the work site. The rate of pay for work slots is MA minimum wage. Participants also engage in a “development day” one (1) day per week, focusing on hard and soft skill development. Participants who are more prepared for employment can skip the basic transitional employment component and move immediately on to more advanced program elements. We plan on most participants spending 90 days in basic transitional employment before moving on to advanced transitional employment.
Advanced Transitional Employment (ATE) are individual and/or work crew placements, which may be partially subsidized at decreasing percentages over 6 months, in businesses and other organizations. Participants will be paid a minimum of $1 above the current MA minimum wage / hour for 32-40 hours per week. Initially, advanced work crews will complete green cleaning, building weatherization and other building maintenance projects in small crews of three workers and one supervisor. Advanced Transitional Employment positions will also include jobs in Roca's green cleaning production business, including all aspects of the business, from production to sales, administration and marketing. We plan on most participants spending 60 days in advanced transitional employment/green jobs training.
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Overall Roca Programming Model
Many participants have dropped out of school, have criminal records, and have little work experience. Perhaps more importantly, these young people are not ready, willing or able to engage in traditional work or programming. For these reasons, Roca structured its programming to not only engage participants into educational activities that will promote employment over time, but to balance that with critical skills around emotional regulation and managing their barriers to employment and education. As a result, all Roca services are delivered as part of Roca's larger Intervention Model. This Intervention Model has four key components: 1) relentless outreach; 2) transformational relationships - or intensive case management; 3) stage-based programming; and 4) engaged institutional partnerships. The programs below are all part of the stage-based programming.
Workforce Readiness
Roca has integrated formal Workforce Readiness Criteria (WRC) that must be met for all participants that complete our educational, pre-vocational, and employment programming. Roca has trained staff members dedicated specifically to ensuring that participants meet specific goals within the four major WRC headings: Basic Needs; Workforce Readiness Workshops; Workforce Behaviors & Demonstrated Skill Assessments; and, Concrete Benchmarks. WRC are clearly defined and ensure that participants are both prepared and competitive when they enter employment and educational opportunities outside of Roca. Together, these programs and the transformational relationship provided by the youth worker are a potent combination in bringing about positive behavior and outlook change with the skills necessary to re-engage in the workforce and be economically self-sufficient.
Onsite and off-site, one-on-one and small group Workforce Readiness Programming ensures that participants are fully equipped with the paperwork (ID, resume, childcare vouchers, etc.), knowledge of workplace behavior, and interview/communication skills necessary to find and retain employment. Eight workforce readiness workshops in Basic Financial Literacy, Conflict Management, What to Know About Your CORI, Customer Service, Job Applications, Mock Interviews, Sexual Harassment, and Workforce Communication must each be completed twice, along with a Workforce Readiness Skill Assessment, prior to job search activities or placement.
In addition, a key component of Roca's workforce readiness work described above is the delivery of our life skills curriculum and cognitive behavioral theory. The delivery of these services provides young people with the concrete skills they need to be able to successfully engage in employment.
Finally, young people will work with Youth Workers and CORI counselors to better understand and manage the impact of their criminal history and other key barriers to employment.
Education
Educational programming for young people who dropped out of traditional academic settings is designed to tolerate the considerable comings and goings of young people in and out of class and move them through stages of change until they are able to participate consistently. Roca has designed a flexible educational curriculum suited to the skill levels and needs of young people. For young people who can attend classes with some support, the curriculum is sequential and builds on the prior lessons. For young people who are challenged to participate, the curriculum is stage appropriate, level appropriate, and can be taught in non-sequential sessions. This model allows for everyone to have the ability to access education regardless of where they are in the stages of change or their educational level.
After trying a range of curriculums and teaching methods to support out of school youth, Roca created alternative education programming that is both consistent with Massachusetts State Frameworks for adult education and able to tolerate the considerable comings and goings of young people in and out of class.
Each of the participants arrive at varying literacy levels as well progress at their own pace, however, lesson plans are constructed to meet each of their Individual Learning Plans. Over time, weeks and months, they increase their literacy and math skills and become ready to commit towards doing what it takes to take the HiSet test.
Prevocational Training
Roca provides pre-vocational readiness programming targeted to each young person's ability and readiness to learn including: Custodial Arts, Culinary Arts, Construction, Retail, Customer Service, Landscaping, Introduction to Metal Fabrication, Carpentry, and Basic Electricity.
Training sessions range from drop-in sessions to industry recognized certifications. All young people are afforded the opportunity to try out a variety of available career paths through engagement in short term informal training certifications. These informal sessions are often offered in single sessions or in a short series of sessions and will offer an introduction to more comprehensive training offerings. Each session includes hands-on, project-based problem solving activities, games and mini-lessons aimed at engaging young people who are in contemplation about work or who have difficulty showing up. For example, there are trainings in construction, custodial arts, painting, and basic cooking skills. Trainings continue to be developed and new trainings are targeted to the interests of the participating young people (encouraging more intensive levels of engagement) and the needs of our partner employers.
For those who achieve success and develop interest through these short term training sessions, Roca delivers industry-recognized content (both classroom and on-site construction training) through a comprehensive range of employer-advised curricula in: Property Maintenance/Construction; Custodial Services; Culinary/Hospitality; and Office Administration. Industry-recognized certificates include OSHA General Industry, OSHA Forklift, 8-hour Lead Safe Renovators License, Drivers License, ServeSafe, CPR, AED, and First Aid.
Job Search
Ultimately, Roca's goal is to move people through each of these training components with the goal of moving them into long term, unsubsidized employment. To support this work, participants work with Roca's Job Developer. Whenever possible, this employment will build on the skills developed during the training and subsidized employment experiences outlined above. Young people are encouraged to actively engage in the job development process, as Roca believes that this participation is essential to their success.
Roca's Employment Specialists work one-on-one with enrolled participants to provide guided job search activities with the goal of unsubsidized, permanent job placement in the community. The Employment Specialist/Job Developer simultaneously works with specific employers in the community to teach them about Roca, the population we work with, and any specific information related to a candidate's readiness or experience related to a specific position or employer.
Given that intensive case management and cognitive-behavioral support that is the foundation of our program model, Roca's Employment Specialists work closely with both the participant and the participant's Youth Worker (case manager) in providing job search activities.
Training sessions range from drop in sessions to industry recognized certifications. All young people are afforded the opportunity to try out a variety of available career paths through engagement in short term informal training certifications. These informal sessions are often be offered in single sessions or in a short series of sessions and will offer an introduction to more comprehensive training offerings. Each session includes hands-on, project-based problem solving activities, games and mini-lessons aimed at engaging young people who are in contemplation about work or who have difficulty showing up. For example, there are trainings in construction, custodial arts, painting, installing drywall, and basic cooking skills. Trainings continue to be developed and new trainings are targeted to the interests of the participating young people (encouraging more intensive levels of engagement) and the needs of our partner employers.
For those who achieve success and develop interest through these short term training sessions, Roca delivers industry-recognized content (both classroom and on-site construction training) through a comprehensive range of employer-advised curricula in: Property Maintenance/Construction; Custodial Services; Culinary/Hospitality; and Office Administration. Industry-recognized certificates include OSHA General Industry, OSHA Forklift, 8-hour Lead Safe Renovators License, ServeSafe, Certified Occupancy Specialist (COS), multiple BETCO maintenance certificates, CPR, AED, and First Aid.
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Following job placement, Roca provides job retention and advancement services for up to 2 years. This support, provided by Youth Workers and our Employment Specialist, is laser-focused on ensuring that participants are not only retaining employment but are continuing to advance their skills and achieving the individual goals that will move them toward economic independence.
Roca will provide ongoing retention and advancement services for a minimum of two years after placement. For the first six months (or until the young person has achieved six months of job retention), these services will be provided by the youth worker, who will see the participant a minimum of two to three times per week (not counting the young person's participation in programming.) Following this six month period, the participant technically graduates from Roca, but continues to receive retention and advancement services from Roca for an additional two years. All retention and advancement services will be focused on ensuring that young people served are not only working but are continuing to advance their skills and achieving their individual goals that will move them towards economic independence.
Click for Details
Roca's TRANSITIONAL EMPLOYMENT PROGRAM (TEP) uses real work to teach young people how to show up, follow instruction, and learn skills critical to succeed in the open labor market. Roca operates work crews - contracted through local governments, housing authorities and private companies - in custodial work, property maintenance, painting, and landscaping.
- Under the direct supervision and coaching of a working Crew Supervisor, transitional employees receive real pay (MA minimum wage) for real work. Participants work four days per week, and engage in other required training on the fifth day.
- Of note, Roca is not seeking support for participant wages, but rather is seeking support only for programmatic costs.
Transitional Employment is used for participants who are not ready for work and repeatedly fail at employment. Participants will be assigned to a 5-person work crew, with one crew supervisor, that works on state maintenance and cleaning contracts in the region, including, outdoor cleanups, construction site cleanup and other custodial tasks that can be completed in large groups. All participants holding basic assignment work slots will be paid for four (4) work days per week. Each work day has an actual work time of 6.5 hours not including lunch and transportation to and from the work site. The rate of pay for work slots is MA minimum wage. Participants also engage in a “development day” one (1) day per week, focusing on hard and soft skill development. Participants who are more prepared for employment can skip the basic transitional employment component and move immediately on to more advanced program elements. We plan on most participants spending 90 days in basic transitional employment before moving on to advanced transitional employment.
Advanced Transitional Employment (ATE) are individual and/or work crew placements, which may be partially subsidized at decreasing percentages over 6 months, in businesses and other organizations. Participants will be paid a minimum of $1 above the current MA minimum wage / hour for 32-40 hours per week. Initially, advanced work crews will complete green cleaning, building weatherization and other building maintenance projects in small crews of three workers and one supervisor. Advanced Transitional Employment positions will also include jobs in Roca's green cleaning production business, including all aspects of the business, from production to sales, administration and marketing. We plan on most participants spending 60 days in advanced transitional employment/green jobs training.
This program is offered remotely.
Click for Details
Following job placement, Roca provides job retention and advancement services for up to 2 years. This support, provided by Youth Workers and our Employment Specialist, is laser-focused on ensuring that participants are not only retaining employment but are continuing to advance their skills and achieving the individual goals that will move them toward economic independence.
Roca will provide ongoing retention and advancement services for a minimum of two years after placement. For the first six months (or until the young person has achieved six months of job retention), these services will be provided by the youth worker, who will see the participant a minimum of two to three times per week (not counting the young person's participation in programming.) Following this six month period, the participant technically graduates from Roca, but continues to receive retention and advancement services from Roca for an additional two years. All retention and advancement services will be focused on ensuring that young people served are not only working but are continuing to advance their skills and achieving their individual goals that will move them towards economic independence.
This program is not offered remotely.
Click for Details
Overall Roca Programming Model
Many participants have dropped out of school, have criminal records, and have little work experience. Perhaps more importantly, these young people are not ready, willing or able to engage in traditional work or programming. For these reasons, Roca structured its programming to not only engage participants in educational activities that will promote employment over time, but to balance that with critical skills around emotional regulation and managing their barriers to employment and education. As a result, all Roca services are delivered as part of Roca's larger Intervention Model. This Intervention Model has four key components: 1) relentless outreach; 2) transformational relationships - or intensive case management; 3) stage-based programming; and 4) engaged institutional partnerships. The programs below are all part of the stage-based programming.
Workforce Readiness
Roca has integrated formal Workforce Readiness Criteria (WRC) that must be met for all participants that complete our educational, pre-vocational, and employment programming. Roca has trained staff members dedicated specifically to ensuring that participants meet specific goals within the four major WRC headings: Basic Needs; Workforce Readiness Workshops; Workforce Behaviors & Demonstrated Skill Assessments; and, Concrete Benchmarks. WRC are clearly defined and ensure that participants are both prepared and competitive when they enter employment and educational opportunities outside of Roca. Together, these programs and the transformational relationship provided by the youth worker are a potent combination in bringing about positive behavior and outlook change with the skills necessary to re-engage in the workforce and be economically self-sufficient.
Onsite and off-site, one-on-one and small group Workforce Readiness Programming ensures that participants are fully equipped with the paperwork (ID, resume, childcare vouchers, etc.), knowledge of workplace behavior, and interview/communication skills necessary to find and retain employment. Eight workforce readiness workshops in Basic Financial Literacy, Conflict Management, What to Know About Your CORI, Customer Service, Job Applications, Mock Interviews, Sexual Harassment, and Workforce Communication must each be completed twice, along with a Workforce Readiness Skill Assessment, prior to job search activities or placement.
In addition, a key component of Roca's workforce readiness work described above is the delivery of our life skills curriculum and cognitive behavioral theory. The delivery of these services provides young people with the concrete skills they need to be able to successfully engage in employment.
Finally, young people will work with Youth Workers and CORI counselors to better understand and manage the impact of their criminal history and other key barriers to employment.
Education
Educational programming for young people who dropped out of traditional academic settings is designed to tolerate the considerable comings and goings of young people in and out of class and move them through stages of change until they are able to participate consistently. Roca has designed a flexible educational curriculum suited to the skill levels and needs of young people. For young people who can attend classes with some support, the curriculum is sequential and builds on the prior lessons. For young people who are challenged to participate, the curriculum is stage appropriate, level appropriate, and can be taught in non-sequential sessions. This model allows for everyone to have the ability to access education regardless of where they are in the stages of change or their educational level.
After trying a range of curriculums and teaching methods to support out of school youth, Roca created alternative education programming that is both consistent with Massachusetts State Frameworks for adult education and able to tolerate the considerable comings and goings of young people in and out of class.
Each of the participants arrives at varying literacy levels as well progress at their own pace, however, lesson plans are constructed to meet each of their Individual Learning Plans. Over time, weeks and months, they increase their literacy and math skills and become ready to commit towards doing what it takes to take the HiSet test.
Prevocational Training
Roca provides pre-vocational readiness programming targeted to each young person's ability and readiness to learn including: Custodial Arts, Culinary Arts, Construction, Retail, Customer Service, Landscaping, Introduction to Metal Fabrication, Carpentry, and Basic Electricity.
Training sessions range from drop-in sessions to industry-recognized certifications. All young people are afforded the opportunity to try out a variety of available career paths through engagement in short-term informal training certifications. These informal sessions are often offered in single sessions or in a short series of sessions and will offer an introduction to more comprehensive training offerings. Each session includes hands-on, project-based problem-solving activities, games and mini-lessons aimed at engaging young people who are in contemplation about work or who have difficulty showing up. For example, there are trainings in construction, custodial arts, painting, and basic cooking skills. Trainings continue to be developed and new trainings are targeted to the interests of the participating young people (encouraging more intensive levels of engagement) and the needs of our partner employers.
For those who achieve success and develop interest through these short-term training sessions, Roca delivers industry-recognized content (both classroom and on-site construction training) through a comprehensive range of employer-advised curricula in: Property Maintenance/Construction; Custodial Services; Culinary/Hospitality; and Office Administration. Industry-recognized certificates include OSHA General Industry, OSHA Forklift, 8-hour Lead Safe Renovators License, Drivers License, ServeSafe, CPR, AED, and First Aid.
Job Search
Ultimately, Roca's goal is to move people through each of these training components with the goal of moving them into long-term, unsubsidized employment. To support this work, participants work with Roca's Job Developer. Whenever possible, this employment will build on the skills developed during the training and subsidized employment experiences outlined above. Young people are encouraged to actively engage in the job development process, as Roca believes that this participation is essential to their success.
Roca's Employment Specialists work one-on-one with enrolled participants to provide guided job search activities with the goal of unsubsidized, permanent job placement in the community. The Employment Specialist/Job Developer simultaneously works with specific employers in the community to teach them about Roca, the population we work with, and any specific information related to a candidate's readiness or experience related to a specific position or employer.
Given that intensive case management and cognitive-behavioral support that is the foundation of our program model, Roca's Employment Specialists work closely with both the participant and the participant's Youth Worker (case manager) in providing job search activities.
Click for Details
TRANSITIONAL EMPLOYMENT PROGRAM (TEP) uses real work to teach young people how to show up, follow instruction, and learn skills critical to succeed in the open labor market. Roca operates work crews - contracted through local governments, housing authorities and private companies - in custodial work, property maintenance, painting, and landscaping.
- Under the direct supervision and coaching of a working Crew Supervisor, transitional employees receive real pay (MA minimum wage) for real work. Participants work four days per week, and engage in other required training on the fifth day.
- Of note, Roca is not seeking support for participant wages, but rather is seeking support only for programmatic costs.
Transitional Employment is used for participants who are not ready for work and repeatedly fail at employment. Participants will be assigned to a 5-person work crew, with one crew supervisor, that works on state maintenance and cleaning contracts in the region, including, outdoor cleanups, construction site cleanup and other custodial tasks that can be completed in large groups. All participants holding basic assignment work slots will be paid for four (4) work days per week. Each work day has an actual work time of 6.5 hours not including lunch and transportation to and from the work site. The rate of pay for work slots is MA minimum wage. Participants also engage in a “development day” one (1) day per week, focusing on hard and soft skill development. Participants who are more prepared for employment can skip the basic transitional employment component and move immediately on to more advanced program elements. We plan on most participants spending 90 days in basic transitional employment before moving on to advanced transitional employment.
Advanced Transitional Employment (ATE) are individual and/or work crew placements, which may be partially subsidized at decreasing percentages over 6 months, in businesses and other organizations. Participants will be paid a minimum of $1 above the current MA minimum wage / hour for 32-40 hours per week. Initially, advanced work crews will complete green cleaning, building weatherization and other building maintenance projects in small crews of three workers and one supervisor. Advanced Transitional Employment positions will also include jobs in Roca's green cleaning production business, including all aspects of the business, from production to sales, administration and marketing. We plan on most participants spending 60 days in advanced transitional employment/green jobs training.
Click for Details
Overall Roca Programming Model
Many participants have dropped out of school, have criminal records, and have little work experience. Perhaps more importantly, these young people are not ready, willing or able to engage in traditional work or programming. For these reasons, Roca structured its programming to not only engage participants into educational activities that will promote employment over time, but to balance that with critical skills around emotional regulation and managing their barriers to employment and education. As a result, all Roca services are delivered as part of Roca's larger Intervention Model. This Intervention Model has four key components: 1) relentless outreach; 2) transformational relationships - or intensive case management; 3) stage-based programming; and 4) engaged institutional partnerships. The programs below are all part of the stage-based programming.
Workforce Readiness
Roca has integrated formal Workforce Readiness Criteria (WRC) that must be met for all participants that complete our educational, pre-vocational, and employment programming. Roca has trained staff members dedicated specifically to ensuring that participants meet specific goals within the four major WRC headings: Basic Needs; Workforce Readiness Workshops; Workforce Behaviors & Demonstrated Skill Assessments; and, Concrete Benchmarks. WRC are clearly defined and ensure that participants are both prepared and competitive when they enter employment and educational opportunities outside of Roca. Together, these programs and the transformational relationship provided by the youth worker are a potent combination in bringing about positive behavior and outlook change with the skills necessary to re-engage in the workforce and be economically self-sufficient.
Onsite and off-site, one-on-one and small group Workforce Readiness Programming ensures that participants are fully equipped with the paperwork (ID, resume, childcare vouchers, etc.), knowledge of workplace behavior, and interview/communication skills necessary to find and retain employment. Eight workforce readiness workshops in Basic Financial Literacy, Conflict Management, What to Know About Your CORI, Customer Service, Job Applications, Mock Interviews, Sexual Harassment, and Workforce Communication must each be completed twice, along with a Workforce Readiness Skill Assessment, prior to job search activities or placement.
In addition, a key component of Roca's workforce readiness work described above is the delivery of our life skills curriculum and cognitive behavioral theory. The delivery of these services provides young people with the concrete skills they need to be able to successfully engage in employment.
Finally, young people will work with Youth Workers and CORI counselors to better understand and manage the impact of their criminal history and other key barriers to employment.
Education
Educational programming for young people who dropped out of traditional academic settings is designed to tolerate the considerable comings and goings of young people in and out of class and move them through stages of change until they are able to participate consistently. Roca has designed a flexible educational curriculum suited to the skill levels and needs of young people. For young people who can attend classes with some support, the curriculum is sequential and builds on the prior lessons. For young people who are challenged to participate, the curriculum is stage appropriate, level appropriate, and can be taught in non-sequential sessions. This model allows for everyone to have the ability to access education regardless of where they are in the stages of change or their educational level.
After trying a range of curriculums and teaching methods to support out of school youth, Roca created alternative education programming that is both consistent with Massachusetts State Frameworks for adult education and able to tolerate the considerable comings and goings of young people in and out of class.
Each of the participants arrive at varying literacy levels as well progress at their own pace, however, lesson plans are constructed to meet each of their Individual Learning Plans. Over time, weeks and months, they increase their literacy and math skills and become ready to commit towards doing what it takes to take the HiSet test.
Prevocational Training
Roca provides pre-vocational readiness programming targeted to each young person's ability and readiness to learn including: Custodial Arts, Culinary Arts, Construction, Retail, Customer Service, Landscaping, Introduction to Metal Fabrication, Carpentry, and Basic Electricity.
Training sessions range from drop-in sessions to industry recognized certifications. All young people are afforded the opportunity to try out a variety of available career paths through engagement in short term informal training certifications. These informal sessions are often offered in single sessions or in a short series of sessions and will offer an introduction to more comprehensive training offerings. Each session includes hands-on, project-based problem solving activities, games and mini-lessons aimed at engaging young people who are in contemplation about work or who have difficulty showing up. For example, there are trainings in construction, custodial arts, painting, and basic cooking skills. Trainings continue to be developed and new trainings are targeted to the interests of the participating young people (encouraging more intensive levels of engagement) and the needs of our partner employers.
For those who achieve success and develop interest through these short term training sessions, Roca delivers industry-recognized content (both classroom and on-site construction training) through a comprehensive range of employer-advised curricula in: Property Maintenance/Construction; Custodial Services; Culinary/Hospitality; and Office Administration. Industry-recognized certificates include OSHA General Industry, OSHA Forklift, 8-hour Lead Safe Renovators License, Drivers License, ServeSafe, CPR, AED, and First Aid.
Job Search
Ultimately, Roca's goal is to move people through each of these training components with the goal of moving them into long term, unsubsidized employment. To support this work, participants work with Roca's Job Developer. Whenever possible, this employment will build on the skills developed during the training and subsidized employment experiences outlined above. Young people are encouraged to actively engage in the job development process, as Roca believes that this participation is essential to their success.
Click for Details
Following job placement, Roca provides job retention and advancement services for up to 2 years. This support, provided by Youth Workers and our Employment Specialist, is laser-focused on ensuring that participants are not only retaining employment but are continuing to advance their skills and achieving the individual goals that will move them toward economic independence.
Roca will provide ongoing retention and advancement services for a minimum of two years after placement. For the first six months (or until the young person has achieved six months of job retention), these services will be provided by the youth worker, who will see the participant a minimum of two to three times per week (not counting the young person's participation in programming.) Following this six month period, the participant technically graduates from Roca, but continues to receive retention and advancement services from Roca for an additional two years. All retention and advancement services will be focused on ensuring that young people served are not only working but are continuing to advance their skills and achieving their individual goals that will move them towards economic independence.
Click for Details
TRANSITIONAL EMPLOYMENT PROGRAM (TEP) uses real work to teach young people how to show up, follow instruction, and learn skills critical to succeed in the open labor market. Roca operates work crews - contracted through local governments, housing authorities and private companies - in custodial work, property maintenance, painting, and landscaping.
- Under the direct supervision and coaching of a working Crew Supervisor, transitional employees receive real pay (MA minimum wage) for real work. Participants work four days per week, and engage in other required training on the fifth day.
- Of note, Roca is not seeking support for participant wages, but rather is seeking support only for programmatic costs.
Transitional Employment is used for participants who are not ready for work and repeatedly fail at employment. Participants will be assigned to a 5-person work crew, with one crew supervisor, that works on state maintenance and cleaning contracts in the region, including, outdoor cleanups, construction site cleanup and other custodial tasks that can be completed in large groups. All participants holding basic assignment work slots will be paid for four (4) work days per week. Each work day has an actual work time of 6.5 hours not including lunch and transportation to and from the work site. The rate of pay for work slots is MA minimum wage. Participants also engage in a “development day” one (1) day per week, focusing on hard and soft skill development. Participants who are more prepared for employment can skip the basic transitional employment component and move immediately on to more advanced program elements. We plan on most participants spending 90 days in basic transitional employment before moving on to advanced transitional employment.
Advanced Transitional Employment (ATE) are individual and/or work crew placements, which may be partially subsidized at decreasing percentages over 6 months, in businesses and other organizations. Participants will be paid a minimum of $1 above the current MA minimum wage / hour for 32-40 hours per week. Initially, advanced work crews will complete green cleaning, building weatherization and other building maintenance projects in small crews of three workers and one supervisor. Advanced Transitional Employment positions will also include jobs in Roca's green cleaning production business, including all aspects of the business, from production to sales, administration and marketing. We plan on most participants spending 60 days in advanced transitional employment/green jobs training.
Click for Details
Overall Roca Programming Model
Many participants have dropped out of school, have criminal records, and have little work experience. Perhaps more importantly, these young people are not ready, willing or able to engage in traditional work or programming. For these reasons, Roca structured its programming to not only engage participants into educational activities that will promote employment over time, but to balance that with critical skills around emotional regulation and managing their barriers to employment and education. As a result, all Roca services are delivered as part of Roca's larger Intervention Model. This Intervention Model has four key components: 1) relentless outreach; 2) transformational relationships - or intensive case management; 3) stage-based programming; and 4) engaged institutional partnerships. The programs below are all part of the stage-based programming.
Workforce Readiness
Roca has integrated formal Workforce Readiness Criteria (WRC) that must be met for all participants that complete our educational, pre-vocational, and employment programming. Roca has trained staff members dedicated specifically to ensuring that participants meet specific goals within the four major WRC headings: Basic Needs; Workforce Readiness Workshops; Workforce Behaviors & Demonstrated Skill Assessments; and, Concrete Benchmarks. WRC are clearly defined and ensure that participants are both prepared and competitive when they enter employment and educational opportunities outside of Roca. Together, these programs and the transformational relationship provided by the youth worker are a potent combination in bringing about positive behavior and outlook change with the skills necessary to re-engage in the workforce and be economically self-sufficient.
Onsite and off-site, one-on-one and small group Workforce Readiness Programming ensures that participants are fully equipped with the paperwork (ID, resume, childcare vouchers, etc.), knowledge of workplace behavior, and interview/communication skills necessary to find and retain employment. Eight workforce readiness workshops in Basic Financial Literacy, Conflict Management, What to Know About Your CORI, Customer Service, Job Applications, Mock Interviews, Sexual Harassment, and Workforce Communication must each be completed twice, along with a Workforce Readiness Skill Assessment, prior to job search activities or placement.
In addition, a key component of Roca's workforce readiness work described above is the delivery of our life skills curriculum and cognitive behavioral theory. The delivery of these services provides young people with the concrete skills they need to be able to successfully engage in employment.
Finally, young people will work with Youth Workers and CORI counselors to better understand and manage the impact of their criminal history and other key barriers to employment.
Education
Educational programming for young people who dropped out of traditional academic settings is designed to tolerate the considerable comings and goings of young people in and out of class and move them through stages of change until they are able to participate consistently. Roca has designed a flexible educational curriculum suited to the skill levels and needs of young people. For young people who can attend classes with some support, the curriculum is sequential and builds on the prior lessons. For young people who are challenged to participate, the curriculum is stage appropriate, level appropriate, and can be taught in non-sequential sessions. This model allows for everyone to have the ability to access education regardless of where they are in the stages of change or their educational level.
After trying a range of curriculums and teaching methods to support out of school youth, Roca created alternative education programming that is both consistent with Massachusetts State Frameworks for adult education and able to tolerate the considerable comings and goings of young people in and out of class.
Each of the participants arrive at varying literacy levels as well progress at their own pace, however, lesson plans are constructed to meet each of their Individual Learning Plans. Over time, weeks and months, they increase their literacy and math skills and become ready to commit towards doing what it takes to take the HiSet test.
Prevocational Training
Roca provides pre-vocational readiness programming targeted to each young person's ability and readiness to learn including: Custodial Arts, Culinary Arts, Construction, Retail, Customer Service, Landscaping, Introduction to Metal Fabrication, Carpentry, and Basic Electricity.
Training sessions range from drop-in sessions to industry recognized certifications. All young people are afforded the opportunity to try out a variety of available career paths through engagement in short term informal training certifications. These informal sessions are often offered in single sessions or in a short series of sessions and will offer an introduction to more comprehensive training offerings. Each session includes hands-on, project-based problem solving activities, games and mini-lessons aimed at engaging young people who are in contemplation about work or who have difficulty showing up. For example, there are trainings in construction, custodial arts, painting, and basic cooking skills. Trainings continue to be developed and new trainings are targeted to the interests of the participating young people (encouraging more intensive levels of engagement) and the needs of our partner employers.
For those who achieve success and develop interest through these short term training sessions, Roca delivers industry-recognized content (both classroom and on-site construction training) through a comprehensive range of employer-advised curricula in: Property Maintenance/Construction; Custodial Services; Culinary/Hospitality; and Office Administration. Industry-recognized certificates include OSHA General Industry, OSHA Forklift, 8-hour Lead Safe Renovators License, Drivers License, ServeSafe, CPR, AED, and First Aid.
Job Search
Ultimately, Roca's goal is to move people through each of these training components with the goal of moving them into long term, unsubsidized employment. To support this work, participants work with Roca's Job Developer. Whenever possible, this employment will build on the skills developed during the training and subsidized employment experiences outlined above. Young people are encouraged to actively engage in the job development process, as Roca believes that this participation is essential to their success.
Roca's Employment Specialists work one-on-one with enrolled participants to provide guided job search activities with the goal of unsubsidized, permanent job placement in the community. The Employment Specialist/Job Developer simultaneously works with specific employers in the community to teach them about Roca, the population we work with, and any specific information related to a candidate's readiness or experience related to a specific position or employer.
Given that intensive case management and cognitive-behavioral support that is the foundation of our program model, Roca's Employment Specialists work closely with both the participant and the participant's Youth Worker (case manager) in providing job search activities.
Click for Details
Following job placement, Roca provides job retention and advancement services for up to 2 years. This support, provided by Youth Workers and our Employment Specialist, is laser-focused on ensuring that participants are not only retaining employment but are continuing to advance their skills and achieving the individual goals that will move them toward economic independence.
Roca will provide ongoing retention and advancement services for a minimum of two years after placement. For the first six months (or until the young person has achieved six months of job retention), these services will be provided by the youth worker, who will see the participant a minimum of two to three times per week (not counting the young person's participation in programming.) Following this six month period, the participant technically graduates from Roca, but continues to receive retention and advancement services from Roca for an additional two years. All retention and advancement services will be focused on ensuring that young people served are not only working but are continuing to advance their skills and achieving their individual goals that will move them towards economic independence.
Click for Details
TRANSITIONAL EMPLOYMENT PROGRAM (TEP) uses real work to teach young people how to show up, follow instruction, and learn skills critical to succeed in the open labor market. Roca operates work crews - contracted through local governments, housing authorities and private companies - in custodial work, property maintenance, painting, and landscaping.
- Under the direct supervision and coaching of a working Crew Supervisor, transitional employees receive real pay (MA minimum wage) for real work. Participants work four days per week, and engage in other required training on the fifth day.
- Of note, Roca is not seeking support for participant wages, but rather is seeking support only for programmatic costs.
Transitional Employment is used for participants who are not ready for work and repeatedly fail at employment. Participants will be assigned to a 5-person work crew, with one crew supervisor, that works on state maintenance and cleaning contracts in the region, including, outdoor cleanups, construction site cleanup and other custodial tasks that can be completed in large groups. All participants holding basic assignment work slots will be paid for four (4) work days per week. Each work day has an actual work time of 6.5 hours not including lunch and transportation to and from the work site. The rate of pay for work slots is MA minimum wage. Participants also engage in a “development day” one (1) day per week, focusing on hard and soft skill development. Participants who are more prepared for employment can skip the basic transitional employment component and move immediately on to more advanced program elements. We plan on most participants spending 90 days in basic transitional employment before moving on to advanced transitional employment.
Advanced Transitional Employment (ATE) are individual and/or work crew placements, which may be partially subsidized at decreasing percentages over 6 months, in businesses and other organizations. Participants will be paid a minimum of $1 above the current MA minimum wage / hour for 32-40 hours per week. Initially, advanced work crews will complete green cleaning, building weatherization and other building maintenance projects in small crews of three workers and one supervisor. Advanced Transitional Employment positions will also include jobs in Roca's green cleaning production business, including all aspects of the business, from production to sales, administration and marketing. We plan on most participants spending 60 days in advanced transitional employment/green jobs training.
Click for Details
Overall Roca Programming Model
Many participants have dropped out of school, have criminal records, and have little work experience. Perhaps more importantly, these young people are not ready, willing or able to engage in traditional work or programming. For these reasons, Roca structured its programming to not only engage participants into educational activities that will promote employment over time, but to balance that with critical skills around emotional regulation and managing their barriers to employment and education. As a result, all Roca services are delivered as part of Roca's larger Intervention Model. This Intervention Model has four key components: 1) relentless outreach; 2) transformational relationships - or intensive case management; 3) stage-based programming; and 4) engaged institutional partnerships. The programs below are all part of the stage-based programming.
Workforce Readiness
Roca has integrated formal Workforce Readiness Criteria (WRC) that must be met for all participants that complete our educational, pre-vocational, and employment programming. Roca has trained staff members dedicated specifically to ensuring that participants meet specific goals within the four major WRC headings: Basic Needs; Workforce Readiness Workshops; Workforce Behaviors & Demonstrated Skill Assessments; and, Concrete Benchmarks. WRC are clearly defined and ensure that participants are both prepared and competitive when they enter employment and educational opportunities outside of Roca. Together, these programs and the transformational relationship provided by the youth worker are a potent combination in bringing about positive behavior and outlook change with the skills necessary to re-engage in the workforce and be economically self-sufficient.
Onsite and off-site, one-on-one and small group Workforce Readiness Programming ensures that participants are fully equipped with the paperwork (ID, resume, childcare vouchers, etc.), knowledge of workplace behavior, and interview/communication skills necessary to find and retain employment. Eight workforce readiness workshops in Basic Financial Literacy, Conflict Management, What to Know About Your CORI, Customer Service, Job Applications, Mock Interviews, Sexual Harassment, and Workforce Communication must each be completed twice, along with a Workforce Readiness Skill Assessment, prior to job search activities or placement.
In addition, a key component of Roca's workforce readiness work described above is the delivery of our life skills curriculum and cognitive behavioral theory. The delivery of these services provides young people with the concrete skills they need to be able to successfully engage in employment.
Finally, young people will work with Youth Workers and CORI counselors to better understand and manage the impact of their criminal history and other key barriers to employment.
Education
Educational programming for young people who dropped out of traditional academic settings is designed to tolerate the considerable comings and goings of young people in and out of class and move them through stages of change until they are able to participate consistently. Roca has designed a flexible educational curriculum suited to the skill levels and needs of young people. For young people who can attend classes with some support, the curriculum is sequential and builds on the prior lessons. For young people who are challenged to participate, the curriculum is stage appropriate, level appropriate, and can be taught in non-sequential sessions. This model allows for everyone to have the ability to access education regardless of where they are in the stages of change or their educational level.
After trying a range of curriculums and teaching methods to support out of school youth, Roca created alternative education programming that is both consistent with Massachusetts State Frameworks for adult education and able to tolerate the considerable comings and goings of young people in and out of class.
Each of the participants arrive at varying literacy levels as well progress at their own pace, however, lesson plans are constructed to meet each of their Individual Learning Plans. Over time, weeks and months, they increase their literacy and math skills and become ready to commit towards doing what it takes to take the HiSet test.
Prevocational Training
Roca provides pre-vocational readiness programming targeted to each young person's ability and readiness to learn including: Custodial Arts, Culinary Arts, Construction, Retail, Customer Service, Landscaping, Introduction to Metal Fabrication, Carpentry, and Basic Electricity.
Training sessions range from drop-in sessions to industry recognized certifications. All young people are afforded the opportunity to try out a variety of available career paths through engagement in short term informal training certifications. These informal sessions are often offered in single sessions or in a short series of sessions and will offer an introduction to more comprehensive training offerings. Each session includes hands-on, project-based problem solving activities, games and mini-lessons aimed at engaging young people who are in contemplation about work or who have difficulty showing up. For example, there are trainings in construction, custodial arts, painting, and basic cooking skills. Trainings continue to be developed and new trainings are targeted to the interests of the participating young people (encouraging more intensive levels of engagement) and the needs of our partner employers.
For those who achieve success and develop interest through these short term training sessions, Roca delivers industry-recognized content (both classroom and on-site construction training) through a comprehensive range of employer-advised curricula in: Property Maintenance/Construction; Custodial Services; Culinary/Hospitality; and Office Administration. Industry-recognized certificates include OSHA General Industry, OSHA Forklift, 8-hour Lead Safe Renovators License, Drivers License, ServeSafe, CPR, AED, and First Aid.
Job Search
Ultimately, Roca's goal is to move people through each of these training components with the goal of moving them into long term, unsubsidized employment. To support this work, participants work with Roca's Job Developer. Whenever possible, this employment will build on the skills developed during the training and subsidized employment experiences outlined above. Young people are encouraged to actively engage in the job development process, as Roca believes that this participation is essential to their success.
Roca's Employment Specialists work one-on-one with enrolled participants to provide guided job search activities with the goal of unsubsidized, permanent job placement in the community. The Employment Specialist/Job Developer simultaneously works with specific employers in the community to teach them about Roca, the population we work with, and any specific information related to a candidate's readiness or experience related to a specific position or employer.
Given that intensive case management and cognitive-behavioral support that is the foundation of our program model, Roca's Employment Specialists work closely with both the participant and the participant's Youth Worker (case manager) in providing job search activities.
Click for Details
Following job placement, Roca provides job retention and advancement services for up to 2 years. This support, provided by Youth Workers and our Employment Specialist, is laser-focused on ensuring that participants are not only retaining employment but are continuing to advance their skills and achieving the individual goals that will move them toward economic independence.
Roca will provide ongoing retention and advancement services for a minimum of two years after placement. For the first six months (or until the young person has achieved six months of job retention), these services will be provided by the youth worker, who will see the participant a minimum of two to three times per week (not counting the young person's participation in programming.) Following this six month period, the participant technically graduates from Roca, but continues to receive retention and advancement services from Roca for an additional two years. All retention and advancement services will be focused on ensuring that young people served are not only working but are continuing to advance their skills and achieving their individual goals that will move them towards economic independence.
Click for Details
Root's Youth Culinary Training Program provides young adults with the opportunity to gain hard and soft life skills that will increase their probability of long-term success in the workforce. Enrolled young adults, called Trainees, are immersed in the culinary arts and food service training, workforce readiness, and social and emotional learning throughout the 14-week program. All program graduates leave the program with 240+ hours of culinary skills training; basic financial literacy training; completion of an externship (four shifts) at a local restaurant or food service business; a professional portfolio, including a resume and references; completion of soft skills workshops on social and cognitive skills, self agency, communication, and confidence (the five critical skills identified for success and which employers expect); two industry-recognized ServSafe Certifications (Food Handler and Allergen Awareness); an earned stipend of up to $600 paid biweekly. Upon completion of the program, all Trainees receive a certificate of graduation.
Root combines hands-on food-service training with job and life skills. Root delivers four 14-week training cycles each year. Youth trainees commit to one four-hour shift, either 9:00 am to 1:00 pm, or 1:00 pm to 5:00 pm, Monday through Friday, five days a week for a total of 240+ training hours. Trainees work with a professional chef, receive one-on-one job coaching, and gain personal finance and workforce readiness skills, all while earning a weekly stipend. The program starts with "back-of-the-house" training. Youth learn about utensils, equipment, setting up a workstation, knife skills, developing taste, and food safety, receiving their ServSafe Food Handler and Allergen Awareness certifications. As the program advances, youth hone bread-making skills, concoct soup stocks, and prepare meats. An additional component is "front-of-the-house" skills training, such as customer service, the roles in a restaurant kitchen, bar and beverage basics, and proper food handling techniques. Beyond food service training, Root's program helps young people develop essential life skills and workforce readiness. Upon graduation, youth receive follow-up advising and case management services for one year.
Root's social enterprises - the Root Cafe, Catering by Root, and HarborPoint event space - all provide further training and employment opportunities for Root graduates. Employment with Root includes 6-to-12 month kitchen production roles, to per-diem event support roles to augment other youth employment, all starting at least $1.00 above minimum wage ($14.50 is the starting hourly wage for Root alumni, and will increase to $16.00 per hour by 2023). Root's social enterprises provide additional skill development, targeted coaching, and leadership opportunities to prepare alumni of our workforce development program for continued professional growth and access to a living wage.
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The Moving Ahead Program is a classroom-based employment readiness program serving adult men and women who have histories of homelessness, mental illness, substance abuse. MAP prioritizes serving individuals who are currently homeless. MAP maintains a very low barrier to entry, requiring only 30 days sobriety, an 8th grade literacy level, a stated intention to find and maintain employment, and a stated commitment to meeting the expectations of the program.
MAP classes are 14 weeks long and operate on a rolling basis throughout the year. Students participate in the classroom Monday-Friday, for a total of 24 hours per week. The curriculum includes self-exploration, stress-management and overall wellness, workplace readiness and relevant skill building, career exploration, basic computer skills, and job search techniques and practices including resumes, cover letters, online databases and applications, interviewing skills and practice, and communicating with employers. Work in the classroom is supplemented by the Employment Services team, which seeks out and manages existing employer partnerships, and connects students with employers and jobs. Students also participate in Studio Shine, a career image program component which prioritizes self-image and professional image, and provides students with clothing they need for interviews and the workplace. Finally, each student works individually with the on-staff counselor, who helps them to identify and reduce barriers to their success in the job market or workplace and help them to ensure stability in their recovery and or other areas of their lives.
The classroom and individual work is supplemented by a variety of other program supports designed to reduce barriers to success and ensure the likelihood of participant completion and job placement. All participants receive 16 weeks of temporary housing in a sober environment, a weekly stipend to pay for essential items, and a MBTA pass to remove any barriers to daily attendance, and breakfast and lunch daily.
This program is not typically offered remotely.
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The CNA II training program will provide participants with entry-level job skills that allow entry to the health care field and prepare for the Massachusetts state board examination to become a Certified Nurse Aide (CNA) and receive certification in CPR. Students learn to care for residents in long-term care facilities and will practice the following skills: personal patient care, patient rights, lifting and turning patients, safety, infection control, bed, bath and feeding, vital signs, record keeping, mental health care of residents and stress management.
This program is not offered remotely.
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English as a Second Language course (ESL) serves adult learners through Transition English/Academic Prep. English reading, writing, speaking and listening skills are incorporated into a curriculum with topics related to American life skills, culture and activities to support learner goals. This curriculum is designed for a multi-lingual group of English non-speakers who have language proficiency problems. It facilitates in the talking of the language, in its broadest. Their most helpful sense is presented through a series of specific, connective words and concepts that are essential with connective concepts or as the term cognitive awareness expresses, and are most useful in the learning of the English language.
The Health education modules help individuals to increase their jobs opportunities, and able to seek employment in the health care system, as health educators, community health workers, health coaches etc. They can learn new skills, refresh their knowledge, or gain a new experience with these healthcare modules.
Individuals can apply their knowledge in their own work place or able to work in the health care system. For individuals seeking to start a career in healthcare this is a wonderful opportunity. These modules will help to engage individuals in the health field, and to understand basic health topics including cancer education, diabetes prevention, and senior care, among others. Both programs are combined with computer basic literacy classes to help participants to increase their market and the uses of new learning skills and technology.
This program is offered remotely.
Click for Details
English as a Second Language course (ESL) serves adult learners through Transition English/Academic Prep. English reading, writing, speaking and listening skills are incorporated into a curriculum with topics related to American life skills, culture and activities to support learner goals.
This curriculum is designed for a multi-lingual group of English non-speakers who have language proficiency problems. It facilitates in the talking of the language, in its broadest. Their most helpful sense is presented through a series of specific, connective words and concepts that are essential with connective concepts or as the term cognitive awareness expresses, and are most useful in the learning of the English language.
The Health education modules help individuals to increase their jobs opportunities, and able to seek employment in the health care system, as health educators, community health workers, health coaches etc. They can learn new skills, refresh their knowledge, or gain a new experience with these healthcare modules.
Individuals can apply their knowledge in their own work place or able to work in the health care system. For individuals seeking to start a career in healthcare this is a wonderful opportunity. These modules will help to engage individuals in the health field, and to understand basic health topics including cancer education, diabetes prevention, and senior care, among others. Both programs are combined with computer basic literacy classes to help participants to increase their market and the uses of new learning skills and technology.
This program is offered remotely.
Click for Details
English as a Second Language course (ESL) serves adult learners through Transition English/Academic Prep. English reading, writing, speaking and listening skills are incorporated into a curriculum with topics related to American life skills, culture and activities to support learner goals.
This curriculum is designed for a multi-lingual group of English non-speakers who have language proficiency problems. It facilitates in the talking of the language, in its broadest. Their most helpful sense is presented through a series of specific, connective words and concepts that are essential with connective concepts or as the term cognitive awareness expresses, and are most useful in the learning of the English language.
The Health education modules help individuals to increase their jobs opportunities, and able to seek employment in the health care system, as health educators, community health workers, health coaches etc. They can learn new skills, refresh their knowledge, or gain a new experience with these healthcare modules.
Individuals can apply their knowledge in their own work place or able to work in the health care system. For individuals seeking to start a career in healthcare this is a wonderful opportunity. These modules will help to engage individuals in the health field, and to understand basic health topics including cancer education, diabetes prevention, and senior care, among others. Both programs are combined with computer basic literacy classes to help participants to increase their market and the uses of new learning skills and technology.
This program is offered remotely.
Click for Details
The Literacy Project’s adult basic education programming provides; academic instruction to prepare students to pass a high school equivalency test, education and career advising and readiness activities to help students overcome barriers to entering the workforce and continuing their education, and opportunities for students to engage meaningfully and equitably in the economic, social, cultural and civic life of their communities. Programming consists of:
1. Academic classes that serve students at the basic literacy, pre-HSE (High-School Equivalency), HSE preparation, and College Readiness levels, and integrate computer literacy activities. Classes are led by a staff instructor with assistance of trained volunteers
2. In-class college and job readiness activities to explore occupational interests, gain knowledge of workplace expectations, develop computer skills, learn about post-secondary education opportunities and learn about the college environment and expectations.
3. Individual advising for goal setting, action planning and taking next steps such as applying for a job or enrolling in community college, and for problem-solving to overcome obstacles to pursuing education/job readiness goals and to connect with needed resources.
The program serves out-of-school youth ages 16 and older and under-educated adults. Classes are held September through May each year and there are no classes in June, July, and August. Students are enrolled in the ongoing classes on a monthly basis, September through April, as space permits. Job readiness activities and assistance with job search are provided during class time or individual advising time and the time a student spends is not tracked outside of regular class time, therefore there are no separate Job Search or Job Search Training hours. Homework is optional and student time spent on homework is not tracked. Student progress is measured by gains in educational functioning levels (EFL) on the Massachusetts Adult Proficiency Tests (MAPT) in Reading and Math. There are 6 EFLs, each corresponding to 2 grade levels, so an EFL gain in a subject area represents progress through 2 grade levels. Other achievements that indicate participant progress are; passing either the HiSET or GED exam and achieving a High School Equivalency Degree, enrollment in a post-secondary education or training program, obtaining new employment, getting a raise, promotion, or other improvement in a job they are already working. Weekly participation varies from 4 hours a week to 13 hours a week depending on the class and the location. Here are the class schedule details: Beginning Adult Basic Education classes in Amherst, Northampton, and Greenfield meet on Tuesday and Friday mornings for a total of 5 class hours a week. Pre-HSE and HSE Preparation classes in Amherst, Northampton, and Greenfield meet on Monday, Wednesday, and Thursday mornings for a total of 7.5 class hours a week. Pre-HSE and HSE Preparation classes in Orange meet on Monday, Tuesday, and Wednesday mornings for a total of 9 class hours a week. Pre-HSE class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 13 class hours a week. HSE Preparation class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 11 class hours a week Career Readiness class with a focus on computer literacy meets in Orange on Tuesday and Wednesday afternoons for a total of 4 hours a week. Career Pathways class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 4 hours a week. College Readiness class in Amherst and Greenfield meets on Tuesday and Friday mornings for a total of 5 hours a week College Readiness class in Northampton and Ware meets on Tuesday and Thursday afternoons for a total of 4 hours a week The Literacy Project classes will be conducted remotely in the fall of the upcoming program year. Staff will meet individually with students for intake and assessment and education and career advising. These meetings may be by phone or in-person as needed. Remote classes will be held on Zoom, and teachers will provide learning activities using Google Classroom and online learning software applications. Teachers and Advisors will communicate with students by phone and e-mail. Students will be provided with workbooks and other materials, including a chrome book if needed, so that they can fully participate in the learning activities.
This program may be offered remotely.
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The Literacy Project’s adult basic education programming provides; academic instruction to prepare students to pass a high school equivalency test, education and career advising and readiness activities to help students overcome barriers to entering the workforce and continuing their education, and opportunities for students to engage meaningfully and equitably in the economic, social, cultural and civic life of their communities. Programming consists of:
1. Academic classes that serve students at the basic literacy, pre-HSE (High-School Equivalency), HSE preparation, and College Readiness levels, and integrate computer literacy activities. Classes are led by a staff instructor with assistance of trained volunteers
2. In-class college and job readiness activities to explore occupational interests, gain knowledge of workplace expectations, develop computer skills, learn about post-secondary education opportunities and learn about the college environment and expectations.
3. Individual advising for goal setting, action planning and taking next steps such as applying for a job or enrolling in community college, and for problem-solving to overcome obstacles to pursuing education/job readiness goals and to connect with needed resources.
The program serves out-of-school youth ages 16 and older and under-educated adults. Classes are held September through May each year and there are no classes in June, July, and August. Students are enrolled in the ongoing classes on a monthly basis, September through April, as space permits. Job readiness activities and assistance with job search are provided during class time or individual advising time and the time a student spends is not tracked outside of regular class time, therefore there are no separate Job Search or Job Search Training hours. Homework is optional and student time spent on homework is not tracked. Student progress is measured by gains in educational functioning levels (EFL) on the Massachusetts Adult Proficiency Tests (MAPT) in Reading and Math. There are 6 EFLs, each corresponding to 2 grade levels, so an EFL gain in a subject area represents progress through 2 grade levels. Other achievements that indicate participant progress are; passing either the HiSET or GED exam and achieving a High School Equivalency Degree, enrollment in a post-secondary education or training program, obtaining new employment, getting a raise, promotion, or other improvement in a job they are already working. Weekly participation varies from 4 hours a week to 13 hours a week depending on the class and the location. Here are the class schedule details: Beginning Adult Basic Education classes in Amherst, Northampton, and Greenfield meet on Tuesday and Friday mornings for a total of 5 class hours a week. Pre-HSE and HSE Preparation classes in Amherst, Northampton, and Greenfield meet on Monday, Wednesday, and Thursday mornings for a total of 7.5 class hours a week. Pre-HSE and HSE Preparation classes in Orange meet on Monday, Tuesday, and Wednesday mornings for a total of 9 class hours a week. Pre-HSE class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 13 class hours a week. HSE Preparation class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 11 class hours a week Career Readiness class with a focus on computer literacy meets in Orange on Tuesday and Wednesday afternoons for a total of 4 hours a week. Career Pathways class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 4 hours a week. College Readiness class in Amherst and Greenfield meets on Tuesday and Friday mornings for a total of 5 hours a week College Readiness class in Northampton and Ware meets on Tuesday and Thursday afternoons for a total of 4 hours a week The Literacy Project classes will be conducted remotely in the fall of the upcoming program year. Staff will meet individually with students for intake and assessment and education and career advising. These meetings may be by phone or in-person as needed. Remote classes will be held on Zoom, and teachers will provide learning activities using Google Classroom and online learning software applications. Teachers and Advisors will communicate with students by phone and e-mail. Students will be provided with workbooks and other materials, including a chrome book if needed, so that they can fully participate in the learning activities.
This program may be offered remotely.
Click for Details
The Literacy Project’s adult basic education programming provides; academic instruction to prepare students to pass a high school equivalency test, education and career advising and readiness activities to help students overcome barriers to entering the workforce and continuing their education, and opportunities for students to engage meaningfully and equitably in the economic, social, cultural and civic life of their communities. Programming consists of:
1. Academic classes that serve students at the basic literacy, pre-HSE (High-School Equivalency), HSE preparation, and College Readiness levels, and integrate computer literacy activities. Classes are led by a staff instructor with assistance of trained volunteers
2. In-class college and job readiness activities to explore occupational interests, gain knowledge of workplace expectations, develop computer skills, learn about post-secondary education opportunities and learn about the college environment and expectations.
3. Individual advising for goal setting, action planning and taking next steps such as applying for a job or enrolling in community college, and for problem-solving to overcome obstacles to pursuing education/job readiness goals and to connect with needed resources.
The program serves out-of-school youth ages 16 and older and under-educated adults. Classes are held September through May each year and there are no classes in June, July, and August. Students are enrolled in the ongoing classes on a monthly basis, September through April, as space permits. Job readiness activities and assistance with job search are provided during class time or individual advising time and the time a student spends is not tracked outside of regular class time, therefore there are no separate Job Search or Job Search Training hours. Homework is optional and student time spent on homework is not tracked. Student progress is measured by gains in educational functioning levels (EFL) on the Massachusetts Adult Proficiency Tests (MAPT) in Reading and Math. There are 6 EFLs, each corresponding to 2 grade levels, so an EFL gain in a subject area represents progress through 2 grade levels. Other achievements that indicate participant progress are; passing either the HiSET or GED exam and achieving a High School Equivalency Degree, enrollment in a post-secondary education or training program, obtaining new employment, getting a raise, promotion, or other improvement in a job they are already working. Weekly participation varies from 4 hours a week to 13 hours a week depending on the class and the location. Here are the class schedule details: Beginning Adult Basic Education classes in Amherst, Northampton, and Greenfield meet on Tuesday and Friday mornings for a total of 5 class hours a week. Pre-HSE and HSE Preparation classes in Amherst, Northampton, and Greenfield meet on Monday, Wednesday, and Thursday mornings for a total of 7.5 class hours a week. Pre-HSE and HSE Preparation classes in Orange meet on Monday, Tuesday, and Wednesday mornings for a total of 9 class hours a week. Pre-HSE class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 13 class hours a week. HSE Preparation class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 11 class hours a week Career Readiness class with a focus on computer literacy meets in Orange on Tuesday and Wednesday afternoons for a total of 4 hours a week. Career Pathways class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 4 hours a week. College Readiness class in Amherst and Greenfield meets on Tuesday and Friday mornings for a total of 5 hours a week College Readiness class in Northampton and Ware meets on Tuesday and Thursday afternoons for a total of 4 hours a week The Literacy Project classes will be conducted remotely in the fall of the upcoming program year. Staff will meet individually with students for intake and assessment and education and career advising. These meetings may be by phone or in-person as needed. Remote classes will be held on Zoom, and teachers will provide learning activities using Google Classroom and online learning software applications. Teachers and Advisors will communicate with students by phone and e-mail. Students will be provided with workbooks and other materials, including a chrome book if needed, so that they can fully participate in the learning activities.
This program may be offered remotely.
Click for Details
The Literacy Project’s adult basic education programming provides; academic instruction to prepare students to pass a high school equivalency test, education and career advising and readiness activities to help students overcome barriers to entering the workforce and continuing their education, and opportunities for students to engage meaningfully and equitably in the economic, social, cultural and civic life of their communities. Programming consists of:
1. Academic classes that serve students at the basic literacy, pre-HSE (High-School Equivalency), HSE preparation, and College Readiness levels, and integrate computer literacy activities. Classes are led by a staff instructor with assistance of trained volunteers
2. In-class college and job readiness activities to explore occupational interests, gain knowledge of workplace expectations, develop computer skills, learn about post-secondary education opportunities and learn about the college environment and expectations.
3. Individual advising for goal setting, action planning and taking next steps such as applying for a job or enrolling in community college, and for problem-solving to overcome obstacles to pursuing education/job readiness goals and to connect with needed resources.
The program serves out-of-school youth ages 16 and older and under-educated adults. Classes are held September through May each year and there are no classes in June, July, and August. Students are enrolled in the ongoing classes on a monthly basis, September through April, as space permits. Job readiness activities and assistance with job search are provided during class time or individual advising time and the time a student spends is not tracked outside of regular class time, therefore there are no separate Job Search or Job Search Training hours. Homework is optional and student time spent on homework is not tracked. Student progress is measured by gains in educational functioning levels (EFL) on the Massachusetts Adult Proficiency Tests (MAPT) in Reading and Math. There are 6 EFLs, each corresponding to 2 grade levels, so an EFL gain in a subject area represents progress through 2 grade levels. Other achievements that indicate participant progress are; passing either the HiSET or GED exam and achieving a High School Equivalency Degree, enrollment in a post-secondary education or training program, obtaining new employment, getting a raise, promotion, or other improvement in a job they are already working. Weekly participation varies from 4 hours a week to 13 hours a week depending on the class and the location. Here are the class schedule details: Beginning Adult Basic Education classes in Amherst, Northampton, and Greenfield meet on Tuesday and Friday mornings for a total of 5 class hours a week. Pre-HSE and HSE Preparation classes in Amherst, Northampton, and Greenfield meet on Monday, Wednesday, and Thursday mornings for a total of 7.5 class hours a week. Pre-HSE and HSE Preparation classes in Orange meet on Monday, Tuesday, and Wednesday mornings for a total of 9 class hours a week. Pre-HSE class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 13 class hours a week. HSE Preparation class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 11 class hours a week Career Readiness class with a focus on computer literacy meets in Orange on Tuesday and Wednesday afternoons for a total of 4 hours a week. Career Pathways class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 4 hours a week. College Readiness class in Amherst and Greenfield meets on Tuesday and Friday mornings for a total of 5 hours a week College Readiness class in Northampton and Ware meets on Tuesday and Thursday afternoons for a total of 4 hours a week The Literacy Project classes will be conducted remotely in the fall of the upcoming program year. Staff will meet individually with students for intake and assessment and education and career advising. These meetings may be by phone or in-person as needed. Remote classes will be held on Zoom, and teachers will provide learning activities using Google Classroom and online learning software applications. Teachers and Advisors will communicate with students by phone and e-mail. Students will be provided with workbooks and other materials, including a chrome book if needed, so that they can fully participate in the learning activities.
This program may be offered remotely.
Click for Details
The Literacy Project’s adult basic education programming provides; academic instruction to prepare students to pass a high school equivalency test, education and career advising and readiness activities to help students overcome barriers to entering the workforce and continuing their education, and opportunities for students to engage meaningfully and equitably in the economic, social, cultural and civic life of their communities. Programming consists of:
1. Academic classes that serve students at the basic literacy, pre-HSE (High-School Equivalency), HSE preparation, and College Readiness levels, and integrate computer literacy activities. Classes are led by a staff instructor with assistance of trained volunteers
2. In-class college and job readiness activities to explore occupational interests, gain knowledge of workplace expectations, develop computer skills, learn about post-secondary education opportunities and learn about the college environment and expectations.
3. Individual advising for goal setting, action planning and taking next steps such as applying for a job or enrolling in community college, and for problem-solving to overcome obstacles to pursuing education/job readiness goals and to connect with needed resources.
The program serves out-of-school youth ages 16 and older and under-educated adults. Classes are held September through May each year and there are no classes in June, July, and August. Students are enrolled in the ongoing classes on a monthly basis, September through April, as space permits. Job readiness activities and assistance with job search are provided during class time or individual advising time and the time a student spends is not tracked outside of regular class time, therefore there are no separate Job Search or Job Search Training hours. Homework is optional and student time spent on homework is not tracked. Student progress is measured by gains in educational functioning levels (EFL) on the Massachusetts Adult Proficiency Tests (MAPT) in Reading and Math. There are 6 EFLs, each corresponding to 2 grade levels, so an EFL gain in a subject area represents progress through 2 grade levels. Other achievements that indicate participant progress are; passing either the HiSET or GED exam and achieving a High School Equivalency Degree, enrollment in a post-secondary education or training program, obtaining new employment, getting a raise, promotion, or other improvement in a job they are already working. Weekly participation varies from 4 hours a week to 13 hours a week depending on the class and the location. Here are the class schedule details: Beginning Adult Basic Education classes in Amherst, Northampton, and Greenfield meet on Tuesday and Friday mornings for a total of 5 class hours a week. Pre-HSE and HSE Preparation classes in Amherst, Northampton, and Greenfield meet on Monday, Wednesday, and Thursday mornings for a total of 7.5 class hours a week. Pre-HSE and HSE Preparation classes in Orange meet on Monday, Tuesday, and Wednesday mornings for a total of 9 class hours a week. Pre-HSE class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 13 class hours a week. HSE Preparation class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 11 class hours a week Career Readiness class with a focus on computer literacy meets in Orange on Tuesday and Wednesday afternoons for a total of 4 hours a week. Career Pathways class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 4 hours a week. College Readiness class in Amherst and Greenfield meets on Tuesday and Friday mornings for a total of 5 hours a week College Readiness class in Northampton and Ware meets on Tuesday and Thursday afternoons for a total of 4 hours a week The Literacy Project classes will be conducted remotely in the fall of the upcoming program year. Staff will meet individually with students for intake and assessment and education and career advising. These meetings may be by phone or in-person as needed. Remote classes will be held on Zoom, and teachers will provide learning activities using Google Classroom and online learning software applications. Teachers and Advisors will communicate with students by phone and e-mail. Students will be provided with workbooks and other materials, including a chrome book if needed, so that they can fully participate in the learning activities.
This program may be offered remotely.
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The TRA-Quincy YouthBuild Program - Construction Skills Track is designed to provide low-income, out-of-school youth, aged 16-24 with an opportunity to transform their lives and become contributing partners in the community. Participants receive on-the-job, hands-on, construction skills training utilizing an actual housing rehabilitation project or new construction site in the community that helps to create quality low-income housing. Additionally, participants receive Home Building Institute (HBI) Pre-Apprenticeship Certification Training (PACT) and OSHA certification training. Participants also receive High School Equivalency Test (HiSET/GED) preparation; leadership skills development – including community service projects; counseling and support services; life, financial literacy and job readiness training, as well as assistance with job placement and transition to higher education opportunities.
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The TRA-Worcester YouthBuild Program - Construction Skills Track is designed to provide low-income, out-of-school youth, aged 16-24 with an opportunity to transform their lives and become contributing partners in the community. Participants receive on-the-job, hands-on, construction skills training utilizing an actual housing rehabilitation project or new construction site in the community that helps to create quality low-income housing. Additionally, participants receive Home Building Institute (HBI)
Pre-Apprenticeship Certification Training (PACT) and OSHA certification training. Participants also receive High School Equivalency Test (HiSET/GED) preparation; leadership skills development – including community service projects; counseling and support services; life, financial literacy and job readiness training, as well as assistance with job placement and transition to higher education opportunities.
This program is not offered remotely.
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UTEC offers an educational component for all participating youth. It consists of morning circles, HISET, individual instruction as needed, outside job training classes or educational opportunities, afternoon cases in building financial capacity, and other career building course offerings.
UTEC offers onsite HiSET preparation classes for young adults who do not yet have their high school credential. With 2 FTE instructors supported by 2 Commonwealth Corps service interns for classroom and tutoring support, UTEC's education program is highly tailored for individual student needs. Additionally, young adults participate in credit-eligible coursework through a dual-enrollment program with Middlesex Community College, so that academic Education programming continues after a participant earns a HiSET.
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Young adults who complete Transformational Beginnings expectations move into one of UTEC’s other social enterprise areas and attend expanded, holistic programming that includes onsite education, social justice workshops, and other experiential learning. The Food Services social enterprise focuses on culinary hard skills and customer service skills that are essential for food- and hospitality-related employment. Participants work in one or more of the enterprise areas: catering, Café UTEC, and/or commercial kitchen. Youth also earn their ServSafe Food Handler certification.
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All young adults who enroll at UTEC begin in Transformational Beginnings, which operates in one industry-specific area (Mattress Recycling) according to the schedule outlined below.
Phase I: Participants meet with intake specialist Transitional Coaches for essential job readiness steps, including personal documentation, benefits coordination, and bank account setup. They also study and test for their OSHA 10-hour certification during this period. This is a maximum of 4 weeks for SNAP purposes.
Phase II: The Transformational Beginnings vocational training phase focuses on basic work skills and safety requirements. Participants must demonstrate consistent attendance and receive qualifying scores on performance reviews administered by the TB program manager. Participants progress at their own pace before advancing to the next level of workforce development.
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Young adults who complete Transformational Beginnings expectations move into one of UTEC’s other social enterprise areas and attend expanded, holistic programming that includes onsite education, social justice workshops, and other experiential learning. The Woodworking social enterprise focuses on basic tool skills and equipment training related to carpentry and woodworking production.
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Once a participant reaches the highest competency level in UTEC’s workforce development program, s/he begins to meet regularly with the Director of Career Pathways (DCP), a job readiness specialist. The DCP provides individualized job search training, ranging from resume writing and mock interviews to skills assessments and 1:1 coaching in advance of internship or employment interviews. The DCP also conducts small-group workshops and field trips to college and employment fairs.
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After agency intake assesses overall needs, participants are in the Employment Support Services Program as indicated.
The goals of the program will be to improve job search skills through mock interviews, to clarify employment interest and aptitude through Job Skill Assessment, and to provide employment placement support.
Access to community clothing resources will help participant obtain interview clothing through assistance by Job Developer.
Participants will revise cover letters and resume to fit potential positions, with guidance from Job Developer. Transportation to and from job interviews will be coordinated by Job Developer.
Participants will receive vetted leads to available employment placements as developed by Job Developer.
Computer lab access and instruction throughout the program will be provided to research and apply for positions.
The Employment Support Services program will follow a curriculum that includes:
Goal setting workshop; professional presentation in the workplace; establishing a support network workshop; identifying personal learning styles to apply in the workplace; communication in the workplace; networking in the community; social media and etiquette; resume and cover letter workshops; Job Search workshop to include all employment listing sources and navigation through the process. Application process workshop for online and paper applications. How to work a job fair workshop; effective interviewing workshops with mock interviewing; community connections to learn how to dress and obtain clothing for interview and workplace; following up after an interview to include thank you letter workshop; Budgeting workshop; Benefits workshop; CORI assistance. Understanding workplace expectations and time management. Customer Service workshop.
Participants will have access to computer lab throughout the program to research and apply for positions.
Upon placement participants will be placed in Job Retention and contacted monthly by an Employment Specialist as an additional support throughout the duration of the program.
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Transportation to and from workplace for 90 days will be coordinated by Job Developer following placement date.
Maintain rapport with employer following placement in order to mediate programmatic concerns and workplace expectations.
Verification of employment by a continued communication with participant to request proof of employment.
Job Retention workshop which will include managing transportation and childcare; understanding workplace expectations and time management.
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The MediClerk Training Program is a program of Wellspring Community Education in partnership with North Shore Medical Center. Since 2003, the MediClerk Training program has been offering adults the opportunity to build critical skills and connections leading to the attainment of administrative positions within the healthcare field.
MediClerk Training Program participants receive 450 hours of vocational skills training and job readiness/job search support in the following areas.
-Medical Terminology, Medical Office Procedures, Medical Keyboarding and Business Communication
- Microsoft Word, Excel, Outlook, Internet Explorer
- Professional Success/Job Search skills/Goal setting
- Participation in job shadows within the health care field
- Participation in a two-week internship often leading to immediate employment
Classes meet for 15-weeks per cycle (3 cycles a year) Monday - Friday from 8:30 a.m. -3:30 p.m.
Graduates will be qualified for entry level positions earning between $14 and $18 an hour. Positions titles include:
-Patient Accounts Representative
-Patient Registration
-Unit Secretary
-Medical Records Clerk
-Financial Counselor/Billing
On average, 85% of students who graduate from the MediClerk program secure employment within 6 months.
Upon successful completion of the MediClerk Training Program, graduates are also eligible to receive 19 credits from North Shore Community College with only a $50 administration fee. These credits would put a MediClerk Training Program graduate more then half-way to completing the Medical Office Support Certificate offered at the College.
Applicants are required to:
- Attend a MediClerk informational meeting
- Present a high school diploma or a GED/HiSET certificate
- Attend the entire 15-week course
- Type at least 25 words-per-minute (WPM)
- Elect to take and pass a Criminal Offender Record Investigation (CORI)
- Meet the North Shore Medical Center Occupational Health Requirements
Tuition is $3,900 for the 15-week session. Determination of individual student tuition is based on the HUD income scale, is communicated at the time of program admittance, and will be documented in the Enrollment Agreement. A deposit of $50 toward tuition is required at the signing of the Enrollment Agreement. A full Student Handbook, including the Statement of Tuition Policy is available upon request.
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The first half of Year Up's program consists of 21 weeks of intensive classroom-based skills training, during which students receive the requisite knowledge to compete for middle-skill roles in high-growth career fields, including Information Technology, Financial Operations, Business Operations, and Software Development and Support. Our curriculum is market-driven, and career tracks are determined in response to the needs of local employers. In addition to technical skills, students learn the soft skills that corporate employers expect, such as business communications, time management, emotional intelligence, teamwork, networking, and more. This training empowers our students with the attitudes, behaviors, and communication skills needed to excel in the 21st-century economy.
The combination of hard and soft skills prepares students to earn a full-time, six-month internship with one of our dedicated corporate partners, including leading companies such as Harvard University, Partners Healthcare, and JPMorgan Chase. Through their internships, students put knowledge to practice in an authentic office environment while gaining marketable experience and expanding their professional networks. Meanwhile, our employer partners are accessing a diverse talent pipeline that they can train to meet their business needs. During this phase of the program, students return to Year Up for one half-day each week to continue their technical training and plan for life after Year Up.
Throughout the duration of classroom training and internship phases, students have access to an extensive menu of wraparound supports, such as regular meetings with staff coaches and access to a professional clothing closet, to promote their persistence through the program and future success. For all courses completed, students earn transferable college credit recommendations, creating a direct connection to higher education and encouraging the pursuit of degrees; and on a bi-weekly basis our young adults are eligible to earn an educational stipend to offset basic living expenses. These services are bolstered by the work of our Student Services team, a team of social workers who work closely with community partners across each location to provide individualized assistance and resources for supporting students in navigating any external challenges or barriers to success that they may face during their time in the program.
Upon graduation, students are supported by the Employment Placement and Alumni Services teams as they take the next step in their careers and/or make plans to continue their education. Across the last six graduating classes, 88% of our graduates were employed, earning an average of $18.55/hour, and/or enrolled in postsecondary education within four months of graduation, exceeding our respective targets of 85% and $18/hour. These outcomes change our graduates' professional and personal trajectories, and lead to a collective ripple effect in communities across our region as our alumni contribute to the state through participation in the economic mainstream and serve as beacons of success in their neighborhoods.
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The Class is 4 months, 30 hrs/week instruction and preparation for students to transition to college or job training programs. Students in these classes will gain the skills needed to be accepted into undergraduate or graduate U.S. university degree courses. The Level 4 intensive morning course comprises three classes:
1) Advanced grammar in “Grammar Bootcamp,”
2) Academic skills, such as college-level reading, essay writing, and test taking strategies, and 3) Personal Readiness to handle all necessary paperwork such as the FAFSA and to persevere through life’s challenges such as a health or financial difficulties. The courses meet Monday through Friday, 5 days per week for 16 weeks and are offered twice per year. This morning class serves students who work evening or night shifts, are supported by family members, have recently completed high school but are not academically ready for university level work in English, or have recently arrive in this country and need assistance transferring their knowledge, degrees, and experience to English and need help adjusting to the U.S. academic system.
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This part time curriculum is designed to support and enhance the language competencies developed in the core ESOL classes as well as build employability skills as goal setting, completing job application, creating resume, following written and oral directions, active listening, communication with co-workers and supervisor, etc. Instruction and preparation for students from beginner through advanced ESOL. Flexibility and contextualization are key components as of the curriculum allowing for instruction that is responsive to student goals and individual language needs.
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On-site, structured job search with staff. Includes: identification of job openings, on-line applications, cover letters, emailing resume and cover letter, follow-up, preparation for phone screening, preparation for interview(s), thank you letters, coaching on job acceptance.
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Five month full-time (600 hours) Computerized Office skills training for Administrative careers in: Health Care, Health Insurance, Customer Service, Admin Assistants, and Human Service Professionals. Training includes: job search preparation, mentors, and 8 week internships.
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The Building Trades Exploration program is an intensive program includes both academic classroom and on-site construction training. Students will be able to use both Essential Education (c) and Khan Academy platforms to work on assignments remotely and online, while receiving weekly, in-person on-site tutoring from teachers during the pandemic and phases of reopening. While this is the hybrid model YouthBuild Boston is using for the foreseeable future, there is the hope that instruction will be able to be delivered onsite the majority of the time. Certifications that all youth have access to include OSHA 10, First Aid/Adult CPR and National Center for Construction Education and Research (NCCER). Work-site training includes construction techniques in both rehabilitation and new construction. All instruction includes“green training techniques. Training is designed to lead to full-time construction positions, apprenticeship opportunities in union level jobs, weatherization technician positions, and other related employment.
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- Intake and Assessment: Evaluate participant skill level
- Skills Training: This intensive program includes both classroom and on-site construction training. Classes include OSHA 10 certification, CPR certification, and NCCER training. Work-site training includes construction techniques in both rehabilitation and new construction. All instruction includes “green” training techniques. Training is designed to lead to full-time construction positions, apprenticeship opportunities in union level jobs, weatherization technician positions, and other related employment.
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• Individual meetings with case managers
• Progress reports
• Interview feedback
• Resume revisions
• Job search strategy
• Employer contact record sheet
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- Intake and Assessment: Evaluate participant skill level
- Skills Training: This intensive program includes both classroom and on-site construction training. Classes include OSHA 10 certification, CPR certification, and PACT training. Work-site training includes construction techniques in both rehabilitation and new construction. All instruction includes “green” training techniques. Training is designed to lead to full-time construction positions, apprenticeship opportunities in union level jobs, weatherization technician positions, and other related employment.