Current Providers
Education and Training
Click for Details
The BEEMS Program trains participants for a career as a maintenance technician/engineer. Students learn the fundamentals of carpentry, plumbing, painting, electricity, and power and grounds equipment. Participants will also work on English, math, and computer skills as well as a “green” curriculum on energy efficiency and weatherization. Students spend 17 weeks with approximately 1 hour in the classroom and 3 to 4 hours learning hands-on from a master technician or engineer. They then are placed in a 5-week internship. Students receive job readiness training throughout the course, and they receive job placement assistance and ongoing retention support following graduation.
Click for Details
The CBF Program prepares students for a successful career in retail banking. Students will spend 8 weeks in the classroom learning banking regulations and security, business English language skills contextualized for banking, computer skills, customer service and sales techniques including cross sales, and more. During the classroom time, major banks will provide presentations and teach modules. Following the classroom work, students will spend 4 weeks training job readiness, taking part in mock interviews with bank partner employers, and performing job searches with assistance from CBF.
Click for Details
The Student Services Specialist works with graduates of AACA’s programs to ensure that they are equipped with the support to excel in their new career. The Specialist checks in regularly with graduates during the 24-months following graduation and works with the graduate to address any issues that may endanger retention of their job. This may include immigration issues, housing issues, tax preparation help, and other social services. When necessary, the Specialist will refer the graduate to an appropriate partner or available service to deal with issues not serviced in-house. For example, AACA currently partners extensively with Tufts Medical Center. When a graduate has issues with health insurance, AACA refers the student to a specialist at Tufts that can assist the graduate with insurance enrollment and other problems.
Click for Details
AACA's Next STEP program consists of levels 6 to 10 of our ESOL classes. However, unlike levels 1 to 5, which are geared towards beginners, Next STEP has the stated focus of helping students get into college or job training. Due to this, Next STEP also has wraparound support services including career counseling, which may include resume help and mock interview training, and job search assistance.
Click for Details
The ESOL for Customer Service job training program enhances the job readiness of unemployed or underemployed
low-income adult immigrants with limited English proficiency through instruction in finding and applying to jobs online, preparing resumes and other application materials, and interviewing for jobs. Participants will also meet weekly with a career counselor and/or the employment specialist to receive one-on-one job placement services. Upon completing the training, participants will have the motivation and self-confidence to apply and interview successfully for customer service roles geared towards their interests and career goals.
Priority is given to housing voucher recipients, homeless or near homeless individuals, TANF recipients, and individuals with CORI issues. (Funding is available for TANF (TAFDC) recipients to participate in the program, but not through the SNAP Path to Work Program.)
Click for Details
The ESOL for Customer Service job training program is an eight-week training in customer service and general workplace skills for unemployed or underemployed low-income adult immigrants with limited English proficiency. The training also covers applying to jobs online and successfully interviewing for jobs. Outside of the classroom, participants will have opportunities to visit local employers, learn from guest speakers, and attend recruiting events. Upon completing the training, participants will be ready to enter and retain employment as sales associates, cashiers, front desk representatives, and a variety of other customer service roles.
Priority is given to housing voucher recipients, homeless or near homeless individuals, TANF recipients, and individuals with CORI issues. (Funding is available for TANF (TAFDC) recipients to participate in the program, but not through the SNAP Path to Work Program.)
Click for Details
Upon completing the ESOL for Customer Service job training program and entering employment, participants will receive individual job retention services from the BCNC employment specialist for at least one year. Follow-up primarily consists of office visits, but may include emailing, phone calls, text messaging, and workplace visits as needed. At a minimum, contact is weekly for the first month, monthly for the next five months, and every two months thereafter. The goal is to maintain regular contact for two years post-hire. (Funding for up to 12 weeks of job retention services is available through the SNAP Path to Work Program.)
Priority is given to housing voucher recipients, homeless or near homeless individuals, TANF recipients, and individuals with CORI issues. (Funding is available for TANF (TAFDC) recipients to participate in the program, but not through the SNAP Path to Work Program.)
Click for Details
Th PACT - Program for Adult Transition to College Program at CCCC is a comprehensive transition to college program that provides its target population of non-traditional learners with the academic, college-going and life skills necessary to attend a college degree or certificate program, and establish a career path. The program provides tutoring, workshops and academic courses for non-native English speakers interested in attending college. Participants earn a minimum of six college credits.
Click for Details
Cape Cod Community College has partnered with Google and Jobs for the Future (JFF) to offer a five-course certificate, developed by Google, which includes innovative curriculum designed to prepare students for an entry-level role in IT support. Through a mix of video lectures, quizzes, and hands-on labs and widgets, the program will introduce students to troubleshooting customer service, networking, operating systems, system administration and security.
Upon successful completion of the program, students will know how various encryption algorithms and techniques work as well as their benefits and limitations, various authentication systems and types, the difference between authentication and authorization, how to evaluate potential risks and recommend ways to help reduce risk, best practices for securing a network, and how to help others grasp secutiry concepts and protect themselves.
The program will be instructor-led using a remote learning format that includes one-on-one and group conversations, interactive student activities, and individual instructor/student coaching sessions. Students will be provided an opportunity at completion of the program to interview with a local partner employer.
Click for Details
- Participants will have one on one with a case manager to go over a plan for them. This will include an assessments of their budget, what skills they have and would like to improve in, what type of work they are interested in etc.
- Catholic Charites in Leominster has partnered with Fidelity Bank and North Central Chamber of Commerce to set up weekly meeting with participants that need assistance with cover letter, resume and interview techniques. These volunteers will also help them establish an account at a local banks.
- Participants will work with the case manager to look for a job. Catholic Charities works closely with Savvy Staffing Solutions, Westaff, Remedy Intelligent Staffing, and Patriot Staffing Solutions for jobs. Case manager will help them schedule the interview and prepare for such interview. These agencies have helped many individuals find permanent work. Also Catholic Charities has a collaboration with Mount Wachusett for participant that would like to further their education at little or no cost.
- Participant and case manager will go to the Clothing Closet located within the Leominster office and pick out style clothes for upcoming interviews at no cost. Participants will have a one on one mock interview, with their new clothes before there interview day to let out any anxiety or answer any other questions they might have.
Click for Details
Center for Community Health Education Research & Service is partnering with the Boston Housing Authority and other community-based organizations in the HEART target area to recruit long-term unemployed individuals (3 - 5 years unemployed) for enrollment in a training program leading to a home health aide certificate. The program consists of 2 components. The training consists of six weeks home health aide training program for 15 enrollees, utilizing the state sanctioned 75-hour PHCAST curriculum, and supplemented with personal leadership training and mentoring, financial literacy education, and job readiness skills development. At least 2 cohorts of 15 participants each will be trained in FY18, with potential for additional cohorts added as funding permits. The geographic target area for the HEART Consortium is the Southwest Corridor of Boston, from Chinatown through the South End, Roxbury and Mission Hill to Jamaica Plain, along the Orange Line. CCHERS' Director of Program Planning and Development (a contracted position) provides oversight, management and administration for the program.
CCHERS' HEART Coordinator is a staff position and is responsible for overseeing and coordinating daily functioning of the training initiative, including coordinating the services of the contracted trainers, workshop leaders and mentors on a day-to-day basis, and daily engagement of trainees including monitoring attendance, timeliness and adherence to program standards and requirements. Two organizations are sub- contracted to provide specific aspects of the training: The Home Care Aide Foundation provides PHCAST training (75 hour curriculum) leading to a home health aide certificate for trainees who successfully complete the program; and Mothers for Justice and Equality provides leadership training, financial literacy, job readiness skills development, and mentoring (71 hours) as part of the 146 hour training.
PHCAST training, financial literacy and job skills development workshops, and mentoring: The 6 week training begins with 2 weeks of leadership training, using “You Matter”, a curriculum developed by Mothers for Justice and Equality (MJE) to assist participants identify barriers to success and develop strategies for managing their obstacle, with support from mentors. “You Matter” helps individuals focus on the challenges and barriers in their personal life that may have affected their ability to be successful in the workplace, utilizing reflective writing and other similar tools. The training program also addresses “soft-skills” and other programming that helps participants prepare for entering the workforce.
At the start of week 3, the Home Care Aide Foundation begins the PHCAST (Personal Home Care Aide State Training) which continues through week 6. HCAF is sanctioned by the state to award a home health aide certificate to trainees who successfully complete a hands-on skills test, and a written test. Mentoring continues throughout the training, with weekly meetings of trainees and mentors. During weeks 3 through 6, MJE conducts workshops that are integrated into the training day in financial literacy and job readiness skills (including resume development, interviewing skills, and soft-skills, such as communication, being on time, working with co-workers, supervisors and schedulers). MJE mentors also continue to work with trainees during this time.
Click for Details
The goal the Teaching Kitchen is to provide all trainees with basic food preparation and cooking skills, kitchen safety and sanitation practices, and basic job readiness and life skills so that all graduates will be able to compete for and secure entry level, well-paying jobs in the food service industry. Trainees study to obtain ServSafe Food Handler certification, with those scoring above 85% having the option to take the test for ServSafe Manager Certification. All trainees receive professional development and job placement assistance throughout the training and for one year post-placement with comprehensive case management throughout service period. List of program components:
Program Introduction - Overview of the program, distribution of course materials (notebooks, textbook), discussion of curriculum and goals. Review of program requirements.
Nutrition - Presentation of the food pyramid and recommended daily servings. Discussion of nutrients, healthy and special diets (showing examples from Community Servings’ kitchen), label-reading.
Introduction to the Commercial Kitchen - Practical identification of large equipment, utensils and hand tools, trainees become familiar with parts of the knife and how to handle.
Measuring & Math - Overview of vocabulary and measuring tools, equivalents, weights and measures. Practice of how to find recipes and change quantities for formulas.
Kitchen Management - Review of all components of kitchen management: ordering, rotation, stock and storage.
Safety and Sanitation - ServSafe Certification Course is taught in the classroom setting. Trainees take official certification exam at the end of the program.
Vocabulary and Kitchen Concepts - Discussion of textbook material, handouts, worksheets and testing for each unit of kitchen work.
Kitchen Modules 1& 2: Savory Foods, Sweets and Breads - Demonstration of techniques, preparation, cooking and baking methods, understanding roles of ingredients, tasting, identification of foods, vocabulary and use of ingredients in recipes or formulas.
Kitchen Module 3: Community Servings Production - Trainees assist in meal preparation and shadow employees in four kitchen stations to learn the duties of each: utility room, receiving and storage, operation of equipment, and packing and labeling.
Kitchen Module 4: Guest Chef Demonstration - Each training session hosts guest instructors from Boston’s food-service community who rotate and provide specialized instruction to our trainees. Past guest chefs include the Executive Chef from the Capital Grille and the Executive Chef from the Langham Hotel.
Kitchen Module 5: Field Trips - As a group, trainees visit a commissary, hotel kitchen, food supply warehouse, or restaurant kitchen. Examples include Upstairs on the Square and the Harvard University Commissary.
On-Site Internship - Trainees spend 120 hours over the 12-week period working on-site in our kitchen on a variety of tasks related to that week’s learning module and daily operations.
Training Program Graduation - Community Servings’ holds a graduation event, inviting family members, friends and support networks to celebrate each trainee’s graduation. Trainees cater the event to showcase their skills. Certificates and graduation gifts are awarded.
Click for Details
The apprenticeship program is available, by application, to graduates of the Teaching Kitchen course. The apprenticeship is a full-time, paid position working under the direction of the Executive Chef, Kitchen Manager, and Head Cook in the kitchen at Community Servings. The apprentice contributes to the preparation of over 2,000 from-scratch meals each day at Community Servings. These medically tailored meals are delivered to clients living with critical illnesses. The apprentice assists with preparing meats and produce for cooking, the preparation of hot foods in a high-volume kitchen, and the cleaning, sanitizing, and maintenance of commercial kitchen equipment.
Click for Details
The job search component is available to current participants and recent graduates of the Teaching Kitchen Skills Training program and internship. This program includes resume and cover letter writing, online job search and application training and support, mock interviews, and one-on-one job coaching and case management designed to overcome barriers to employment. Teaching Kitchen program staff will also assist in preparing for interviews and supporting job search experience until employment is secured.
Click for Details
Job retention services are provided exclusively to graduates of the Teaching Kitchen skills training component. Teaching Kitchen staff provide individualized services to the newly employed. These services vary depending on the need of the individual, but can include weekly check-in phone calls and/or emails, communication with employers, site visits to the individual’s workplace, and/or case management to provide support with barriers to job retention.
Click for Details
Day 1- Introduction and Servsafe, part 1 and 2
- Welcome, introductions, overview of course structure, content, schedule, and learning objectives
- Intro of how to use Zoom or other online learning platform
- Introduction to Servsafe certification procedures
- Parts 1 and 2 of Servsafe study guide: “Food Safety is Important” and “Good Personal Hygiene”
Day 2- Servsafe, part 3 and Intro to Food Industry Employers
- Discussion: types of food service employers and types of work available (currently and in non-covid times)
- Factors to consider when considering employment settings: CORI- friendly, wages, commute, etc
- Servsafe study guide: “Controlling Time and Temperature:
Day 3- Servsafe, part 4 and Intro to Food Industry Roles
- Types of food service roles, review of job descriptions, and basic training on use of Indeed.com for job search
- Servsafe study guide: “Preventing Cross Contamination”
Day 4- Servsafe, part 5 and Introduction to Customer Service
- Servsafe study guide: “Cleaning and Sanitizing”
- Customer Service workshop including role plays and discussion
Day 5- Servsafe Allergen Awareness and Servsafe Food Handler review
- Servsafe Allergen Awareness
Overall review (quiz game?) of Servsafe materials and prep for certification exam
- Test taking tips
Day 6- Servsafe Food Handler online course and certification exam
- 1 hour of set-up and log-in support and lots of encouragement!
- The remainder of the day instructor will be available on-call for any student needs that aris
Click for Details
The program consists of 2 tracks, Culinary or Construction. Students rotate 2 weeks education then 2 weeks skills training/construction.
YouthBuild provides construction skills training to all students enrolled in the Program. Occupational training, focused on construction, is accomplished through vocational classes taught by qualified instructors, hands-on instruction in our onsite workshop or at partner training sites, or worksites supervised by YouthBuild construction staff. Participants receive the 10-hour OSHA certification and then move on to the construction skills training utilizing the National Center for Construction, Education and Research (NCCER) and the Homebuilders Institute Pre-Apprenticeship Construction Training (HBI-PACT) curricula. Construction Trainers instruct from NCCER's 72-hour core curriculum, which provides a comprehensive introduction to worksite safety and industry regulations, construction math, power and hand tools, and construction theory. Generally, participants complete the NCCER Core curriculum within 3 months. NCCER instruction is supplemented by HBI-PACT applicable housing and construction curricula and is also completed within the first 3 months. Participants then advance to NCCER's Carpentry Level 1 curriculum which provides instruction in excavation, framing, roofing, staging, window/door installation, site preparation, interiors/exteriors.
The Culinary Program will give each student a training program with 1,000 hours of hands-on training and 30 hours of sanitation and food handlers' course. Completion of this training will give students an opportunity to take a written test and to perform a live cooking test to complete their American Culinary Fundamentals Certification. This program also gives students the opportunity to get hands on experience in a catering operation run by YouthBuild Culinary.
Students are involved in menu creation, costing out the event, purchasing, food preparation and event execution.
YouthBuild provides an on-site educational component providing students with instruction focusing on improving numeracy and literacy levels, preparing students for the HiSET exam, which is the high school equivalency degree attainment, and preparation for post-secondary education. Individualized student learning plans are developed based on assessment of the student's subject knowledge, basic skills level, high school equivalency test readiness, and learning style. The Massachusetts Adult Proficiency Tests as well as the TABE (Test of Adult Basic Education) are used to assess students' progress and to measure numeracy and literacy gains. The Steck-Vaughn high school equivalency Practice Tests are used to evaluate the student's readiness to take the official high school equivalency Test.
All programs will also include Job search training.
Click for Details
Our 6-week Hotel and Hospitality training, At Your Service, is an adaptation of the innovative American Hotel and Lodging Association's nationally accredited curriculum and certification. Specific trainings include: Hospitality and Careers; Guest Services; Room Division; Food and Beverage Service. Job seekers will also attend regular hotel tours, informational interviews with various hospitality professionals as well as sit for an AHLA national accredited certification exam. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers.
Click for Details
The Commercial Cleaning Training combines classroom lectures with on-the-job training at the CWS facility. The classroom curriculum includes learning about safety procedures, industry standard techniques, equipment, products and career options. Additionally, individuals will receive hands-on training experience on proper cleaning techniques for the office space, classrooms, restrooms and a commercial dining area; as well as an introduction to floor care. Job seekers will have the additional opportunity to obtain their Occupational Safety and Health Administration (OSHA) General Industry Work Safety certification. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills.
Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers.
Click for Details
In this 6-week training program, job seekers receive a comprehensive education in all of the facets and functions in the food industry through a combination of classroom hours and hands-on job training. Classroom instruction will focus on health and safety standards, inventory management, menu planning, and career pathways. Tasks will include customer service, order taking, utility work, food preparation, line/grill cooking, use of Point of Sale system and kitchen clean up. At the end of the training, students have the opportunity to complete the online ServSafe Food Handlers course and obtain certification administered by the National Restaurant Association. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers.
Click for Details
This 6-week training program provides hands-on work experience with commercial packaging of food-products, navy apparel/equipage, kit production and packaging. These work experiences are paid and provide real commercial contract experience and an introduction to the various career pathways in commercial production, packaging and warehousing. CWS's most recent partnership is with Mightier, an innovative organization that developed a program of bioresponsive video games to help children learn emotional regulation and deep breathing skills. Mightier will be employing individuals enrolled in the Commercial Production/Packaging program to help assemble, package, and ship their program kits. Job seekers will have the additional opportunity to obtain their Occupational Safety and Health Administration (OSHA) General Industry Work Safety certification. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers.
Click for Details
All participants in this component work with a Case Manager or Placement Specialist to create an Individualized Placement Service Plan specifically focused on job development and placement. The Individual Service Plan set benchmarks, activities and completion dates. Some examples of tasks listed on this Placement Service Plan include: attend all mock interview sessions, attend all employer tours, apply to at least 12 jobs per month, document all follow up contact with employers, attend job fairs, meet with assigned Community Work Services (CWS) staff member weekly.
Participants are expected to do 10 hours of Job Search per week, which will be a combination of time in the CWS Computer Lab, attending CWS events and activities and networking in the community. Participants track weekly job search activities through a log that is reviewed weekly in case management meetings.
Click for Details
The Construction program combines classroom lectures with hands-on learning to provide a thorough introduction to construction work. Training topics include hand & power tools, framing, drywall, carpentry, multi-trades components, and solar photo-voltaic systems. Class attendees conclude the training with OSHA 10 and CPR/First Aid certifications. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with
co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers.
Click for Details
Community Work Services (CWS) proposes to offer Job Placement and Retention services to participants who have previously completed one or more of the approved SNAP E&T components. Services provided will be tailored to the individual however will include off-site coaching, regular face-to-face meetings, on-site visits, negotiations with employers, job coaching and problem-solving for issues that arise that can impact job retention.
Click for Details
Foot in the Door is a 14-week training program in which participants receive training modules consisting of Career Pathway and Exploration, Workplace Readiness, Employability Preparation, and Financial Literacy. This curriculum was delivered by Training Workforce Options as a collaboration between Holyoke Community College and Springfield Technical Community College. The curriculum was created to address workforce needs and promote strategic economic development in the region. In partnership with the 111 referral agencies, we work to remove the typical barriers, such as transportation and daycare, which may prohibit women from participating. When the women complete the course, they are provided a national workforce readiness certificate, guaranteed an interview, and a suit to wear to the interview.
Click for Details
WorkExpress engages in several work activities. These activities include commercial cleaning, apartment turnover, painting, graffiti removal, Brockton city trash disposal, and landscaping. The crew supervisor teaches the skills required for these tasks. For example, the crew supervisor teaches appropriate painting techniques, how to safely use chemicals and equipment required for graffiti removal, how to safely lift various objects, how to clean restrooms, floors, and appliances and which chemicals to use, and the crew supervisor teaches and regularly reviews all of the safety measures related to COVID-19. Those measures include hand washing, use of PPE, social distancing, disinfecting vehicles after use, etc. Participants are given access to computers if needed.
Participants are provided assistance in creating email accounts and resumes. Interviewing skills are taught as well as how to participate in job fairs. Assistance is provided for the job search and application process.
WorkExpress participants are provided case management support from a dedicated case manager and on the job skills training from a dedicated crew supervisor. Access to other Father Bill's & MainSpring staff is also provided. Many participants have been out of work for a very long time and need to learn/relearn soft skills. Soft skills include learning to be prompt, appropriate hygiene and dress, and learning how to appropriately interact with co-workers, staff, customers, and the public. Participants also learn how to record hours worked into the ADP program. Case management also includes teaching how to access resources for medical, mental health, and substance abuse care. The case manager also helps the participants stay on top of important matters such Mass Health, SNAP, banking, and legal concerns. Also case management assists in applying for various public and private grants for housing and connecting with potential landlords.
Click for Details
Our Medical Interpreter Certificate training and job placement program is designed to level the playing field for talented, driven low-income and homeless bilingual women. It is free-of-charge; includes common-sense supports such as onsite childcare, transportation assistance, mentoring, and career coaching; and leads directly into jobs paying $20/hr+ in the fourth fastest growing field in the US.
Our one-of-a-kind program includes:
- 100+ hours of medical interpreting instruction using a proprietary curriculum, with advanced skills taught by local leaders in the interpreting field.
- Anatomy & Physiology taught by professional clinicians
- 30 hours of Language coaching in small groups under the guidance of an experienced medical interpreters who share each group’s target language
- 40+ hours of job skills, financial literacy, and professional mentoring support to guide interpreters as they enter the professional arena
- Unlimited, ongoing professional development and support, as well as direct job placement after graduation
Click for Details
Upon completion of our Medical Interpreter Certificate Program, our post-graduation supports include:
- One-on-one career coaching, job search/application assistance, and direct job placement
- Monthly Alumnae Association, exclusive weekly jobs digest, Professional Development Scholarships, continuing education workshops
Graduates of our program work with our expert workforce development staff to apply for entry level positions, attend trainings, enhance professional development, and develop leadership skills. We publish an exclusive weekly Jobs Digest for our graduates, with links to the latest job opportunities in the interpreting, medical and bilingual worker fields. Our Alumnae Association meets monthly and serves as an additional way for us to continue engagement and provide ongoing support, networking opportunities and professional development training to our graduates in a group setting.
Click for Details
Description of Activities: Course provides students with the theory and entry skills necessary to safely provide basic nursing assistant level care in a long-term care facility or home health care agency. Students learn the role and responsibilities of the nursing assistant and home health aide within the health care team, including patient and residents' rights, professionalism, communication skills, basic body structure and function, common disorders, rehabilitation and restorative care, infection control and safety , special care concerns, and basic patient care skills, including vital signs. The students will also complete a 6 hour on line Alzheimer's certification, CPR/AED, First Aid. Upon completion of classroom and skills practice, students participate in a clinical rotation at a skilled nursing facility, under the supervision of a registered nurse.
Upon successful completion of this course and successfully passing the MA state nurse aide competency examination, students are prepared to seek entry-level employment as a certified nurse assistant (C.N.A.) and home health aide.
Must be able to lift 50lbs, push/pull 25lbs, climb stairs, stoop and stand for long periods of time. Physician’s note is required if student is pregnant, or has existing medical condition, stating no restrictions.
Availability to work flexible hours, including nights, weekends Students will be required to sign a Hold Harmless document.
Click for Details
Description of Activities: Course provides students with the theory and entry skills necessary to safely provide basic pharmacy technician support in a community pharmacy. Students will become familiar with prescription reading, filling, inventory control, preparing medications for pharmacist to dispense, preparing labels; calculating quantities; and assembling other pharmaceutical therapies, HIPPA, working effectively within a health care team, including patient and residents’ rights, professionalism, communication skills infection control.
Must be able to lift 50lbs, push/pull 25lbs, climb stairs, stoop and stand for long periods of time. Physician’s note is required if student is pregnant, or has existing medical condition, stating no restrictions.
Availability to work flexible hours, including nights, weekends
Click for Details
Job Search component is 20 hours per week to include a variety of structured activities. The Supported services include: identifying the student's goals, enhancing their employment skills and supporting their job search strategy. Career guidance is provided to help identify job opportunities, to assist in job search, resume development and interviewing.
Click for Details
Description of Activities: Designed for individuals receiving non-cash SNAP benefits through the MA Department of Transitional Assistance. This High School Credential Preparation Program is designed for the academically needy job seekers as well as individuals seeking to continue their post high school education who never successfully completed high school. Program will prepare candidates in the five core areas contained in the Hi-SET exam: Language Arts - Reading, Language Arts - Writing, Mathematics, Science, and Social Studies. Test taking strategies as well as developing good study skills are also emphasized. All students will be assessed in reading comprehension, math, and writing prior to the first class.
Note:
Wrap-Around Services could include (but not exhaustive to):
Work Place Behavior & Soft Skill Training, Assistance with On-line Employment Applications, Labor Market Information, Job Development & Referrals, Staff Directed Job Search and Employer Visits, Career and Job Search Counseling, Active Job Search and follow through, Orientation & Membership in a Career Center System, Career Assessment, Case Management Sessions, Resume Development, Cover letters, Networking Skills, Interviewing Skills, Job Matching, Job Readiness Skill Building, Telephone Techniques.
Click for Details
The House of Peace & Education Inc. (HOPE) job placement coordinator works with clients to perform an inventory of their skills and interests to determine the most advantageous direction for them to pursue employment.
Job placement takes the computer and soft skills and applies them to the job search process. Working with local businesses, employers, and community groups, we expose the clients to a variety of experience including mock interviews to build their confidence and skills prior to sending them on interviews and to job fairs.
The coordinator then connects the participants to various websites, newspaper classifieds, and job fairs. If the participant transfers from our vocational skills training class or apprenticeship program and they do not have an updated resume and cover letter template, the coordinator will work with them to update them. Assistance with scheduling, filling out applications, and interviews is also provided.
This program has a prerequisite of being enrolled in HOPE Job Skills Training Classroom model or Independent Study model.
Click for Details
Each participant is assessed when they first come to HOPE. This assessment is seeking to discover what the barriers to employment are. They address various areas of a participants life to determine if there are strengths in those areas or if there are additional opportunities for support. Some of the areas assessed are health, family, transportaion, finances, education. Once these areas are identified as either a strength or an opportunity we develop a plan with the client.
Throughout the program we reflect back on this assessment and it becomes our PATH to success for the student. Using the strengths to support the weaknesses and finding support from the community if necessary we hope to prepare each client for success. This component occurs in both classroom and independent study. It keeps both the program and the client accountable.
Click for Details
House of Peace & Education Inc. (HOPE) program provides job skill training to clients who are seeking employment. This 8-week business skills training, clerical, and data entry focuses on computer skills and the ability to work within an office environment. Students are typically placed in internships in local businesses, once the classroom portion is completed. HOPE uses a Microsoft office text to train the students to use the Microsoft Office Suite program. Real world assignments are prepared throughout the curriculum so that students experience writing emails, letters, developing spreadsheets, and other common office or data entry tasks. The students volunteer in HOPE's office environment as part of their class, allowing students to practice the skills as they are learning, resulting in mastery. This program serves as a point of entry into HOPE Job Readiness Programs.
Independent Study Model:
HOPE provides real skill training for participants seeking work in a variety of fields who do not have the time for a fulltime program. Following an assessment the coordinator works individually with each client to match their skill set to an employment opportunity. Along the way the client's skills are honed and developed. The independent study portion of the curricula works around a working persons schedule so we can ensure they are positioning themselves to increase their employment in their current field or move into a field where they can earn a living wage. Participants will develop a plan with the staff to increase their income to meet the needs of their family. Field trips and speakers are included as options for these participants.
Click for Details
HOPE knows that you find a job the last place you look. We are committed to helping participants seek employment and not lose steam if they finb obstacles in their way. HOPE assists through its vast contacts to connect participants with potential employers in the community. These employers are seeking qualified workers and we see ourselves as a conduit, providing them with a connection to our clientele. Once a participant is place in a job or finds one on their own HOPE provides at least, often more, 90 days of job retention supports. These include, but are not limited to, site visits. Phone calls with the participant, and often additional skill building, if necessary.
Click for Details
HOPE offers several opportunities to practice the skills learned in the classroom. As part of our funding stream and program offerings we have two outward facing businesses HOPEful Boutique, a small thrift store, and CUP of HOPE a working coffee and bake shop, we also have HOPE administrative offices and Summer Camp as potential opportunities. For those participants needing work experience these internship/apprenticeship opportunties give them a chance to hone their skills, gain valuable work experience, and practice their skills in a supportive environment.
Click for Details
A comprehensive job readiness course. Content is geared toward the English communication skills of the client. Class levels range from SPL 0 – SPL 6 (Student Performance Levels 0-6 as defined by the National Reporting System). All four skills are addressed in the program (Reading, Writing, Listening and Speaking). Technology is incorporated into all aspects of the program — aide in the quality of instruction delivery, improvement of communication skills, gains in digital literacy and positive employment outcomes.
Job readiness components include: Basic resume and cover letter writing, filling out applications (paper and online), understanding job postings paper and digital), asking about job openings and following up on applications, interview practice, workers’ rights, and American work culture. Clients participate in quarterly interview practice and receive feedback on their performance, attend job fairs and open houses, and meet regularly with an employment specialist, who assists them in their job search.
Click for Details
A comprehensive job readiness course. Content is geared toward the English communication skills of the client. Class levels range from SPL 0 – SPL 6 (Student Performance Levels 0-6 as defined by the National Reporting System). All four skills are addressed in the program (Reading, Writing, Listening and Speaking). Technology is incorporated into all aspects of the program — aide in the quality of instruction delivery, improvement of communication skills, gains in digital literacy and positive employment outcomes.
Job readiness components include: Basic resume and cover letter writing, filling out applications (paper and online), understanding job postings paper and digital), asking about job openings and following up on applications, interview practice, workers’ rights, and American work culture. Clients participate in quarterly interview practice and receive feedback on their performance, attend job fairs and open houses, and meet regularly with an employment specialist, who assists them in their job search.
Click for Details
Students enrolled in EFA receive up to 9 hours of contextualized English for Speakers of Other Languages (ESOL) classes each week. These classes focus on workplace readiness skills, interview practice, and grammar and vocabulary used in the workplace. In addition, students meets individually with a designated career coach to create an Employment Plan, write a resume, apply for jobs and practice for interviews.
Click for Details
The Bridges to College and Careers program (Bridges) is an intensive, 23-week, 460-hour college transition program designed to equip adult learners with the English, math, science and computer skills needed to enter college and complete a post-secondary certificate or degree. The Bridges program offers students multiple career pathways to industry-recognized certificates in high-demand and technical occupations.
The Bridges model of intensive academic support - which includes ESOL, college-level reading, writing and math, and practical study and technology skills - is designed to help adults close learning gaps much more quickly and efficiently than traditional college developmental education classes. Bridges incorporates weekly one-on-one and group coaching support for all students. JVS also provides assistance with navigating financial aid, enrollment in a matched savings account, peer support activities and job placement.
Program components include: a dual-enrollment option for Adult Diploma program students nearing attainment of their high school diploma, a pre-Bridges English for Academic Success (EAS) class as well as Bridges to College pathways in General Studies, Biotechnology and Business/Technology. Depending on their pre-Bridges academic English and math levels, students enter the program directly into a college pathway or they first complete a cycle of English for Academic Success and begin a college pathway in the next Bridges cycle. All Bridges pathways lead students to college certificate/degree programs
Click for Details
Participants can increase their job readiness through career coaching, workshops, online skill building, job search strategies and access to employers, interview clothes, etc. Some clients will enroll in outside vendors for job training or education opportunities. Participants can create an individualized schedule according to their educational and career goals by selecting the services that correspond to their needs and ensure they are engaged in job search or education activities to meet their work requirement, if necessary.
Click for Details
This program is designed for students who are interested in a career in long-term care doing direct patient care. JVS' geriatric Nurse Assistant program, Caring for our Seniors, was developed in 2010 in partnership with the region's largest eldercare providers in order to meet the need within the long-term care sector for caregivers with geriatric skills. During the first ten weeks of the JVS program, the JVS nurse's aide curriculum equips trainees with the English fluency, computer literacy, medical terminology, anatomy, working with frail elders and the nursing skills needed to be caregivers in a variety of long-term care settings. The program also includes ESOL, computer classes, customer service, Nurse's aide training, job readiness classes, job placement. The final four weeks take place at the Academy for Healthcare Training where students will prepare for the Certified Nursing Assistant certification examination. In addition, students receive extensive job search skills training and job development services.
Program length is 30 hours per week for 14 weeks.
Click for Details
JVS offers vocational training to meet the needs of students and employers. The professional training programs provide a complete set of skills that enable students to begin careers that are demand in today's job market. Each program consists of a package of courses, along with support such as case management, job placement and post placement. Students receive a certificate upon completion. The Building Your Career as a Pharmacy Technician training program teaches the skills needed for a successful career in a retail or hospital pharmacy. The primary goal of the 12-week training program is to prepare students to pass the national certification exam and to place them in a job as a certified pharmacy technician in retail or hospital settings. Class instruction includes accurate calculations and conversions, medications and anatomy, pharmacy law, hospital basics, customer service and inventory, and an internship in a retail pharmacy. Students receive extensive experience during their externship at a retail and hospital pharmacies. Program length is 33 hours per week for 12 weeks. Once students have successfully completed their classes and graduated, JVS staff assists students in finding jobs in a pharmacy. Recently, due to the current COVID-19 pandemic, we were able to deliver remote classes to all students who successfully completed and graduated. In early May, we began remote classes for our next group of students despite the Governor's current shelter and place order.
Click for Details
Secure Jobs is a rapid employment program designed to help clients who are homeless or at risk of being homeless to begin to stabilize their situation through employment. Clients begin with intensive Job Readiness training provided both individually and in small group settings to help clients learn to: design and write resumes and cover letters, prepare reference lists, research employers, build computer skills particularly applicable to job searching, learn interview techniques and prepare follow-up questions for employers, set up a professional email account, complete online applications, and handle telephone screenings by employers. Secure Jobs staff also work with clients to identify other barriers to getting and keeping employment and create step by step action plans to address these. Post placement, clients receive ongoing support and development of professional skills including: problem solving, communication and other soft skills to ensure clients successfully retain their employment. Clients also engage in longer term goal setting to help them move from initial employment to long term sustainability.
Click for Details
The Together We Rise program provides specialized coaching to help participants identify their career goals, and then support them in taking the next steps in one or more of the following tracks: Employment, Education or Training.
Participants will receive up to 1 year of one-on-one coaching to complete the next step identified with their Career Coach. It is expected that participants will work closely with JVS staff as well as complete tasks independently to achieve their goals.
Click for Details
VTP is a short-term, intensive skills training program that provides participants with a mix of classroom and experiential learning in one of three industry tracks: healthcare client relations, bank careers, and food service. JVS collaborates closely with employer partners to maximize job prospects for participants upon successful completion of the program.
Click for Details
English for Advancement is designed to serve individuals on ABE/ESOL waitlists, with low to intermediate English skills, who may be working in lower-wage jobs and have few options for acquiring the education, skills, and credentials needed to move on to higher-paying jobs.
The primary program component will be multiple levels of classroom-based Vocational English for Speakers of Other Languages of a fixed duration, designed to lead to participants entering career ladder employment or occupational skills training leading to employment and can be taken in three different locations: Boston, Lynn, and Lawrence.
Click for Details
English for Advancement is designed to serve individuals on ABE/ESOL waitlists, with low to intermediate English skills, who may be working in lower-wage jobs and have few options for acquiring the education, skills, and credentials needed to move on to higher-paying jobs.
The primary program component will be multiple levels of classroom-based Vocational English for Speakers of Other Languages of a fixed duration, designed to lead to participants entering career ladder employment or occupational skills training leading to employment and can be taken in three different locations: Boston, Lynn, and Lawrence.
Click for Details
English for Advancement is designed to serve individuals on ABE/ESOL waitlists, with low to intermediate English skills, who may be working in lower-wage jobs and have few options for acquiring the education, skills, and credentials needed to move on to higher-paying jobs.
The primary program component will be multiple levels of classroom-based Vocational English for Speakers of Other Languages of a fixed duration, designed to lead to participants entering career ladder employment or occupational skills training leading to employment and can be taken in three different locations: Boston, Lynn, and Lawrence.
Click for Details
This comprehensive 10-month education and vocational training program provides academic remediation and enrichment leading to a HiSet certificate, intensive construction skills training leading to a construction industry recognized credentials including the HBI-PACT and OSHA certificates, and retail skills training leading to retail industry credentials including the Retail Industry Fundamentals (RIF) certificate. Participants participate in career readiness and life skills seminars throughout the duration of the program.
Academic instruction include, but not limited to:
- Math
- Humanities
- Science
- Academic readiness
The pursuit of a HiSET certificate requires participants pass tests in five core academic areas. The HiSet is awarded by the Massachusetts Department of Elementary and Secondary Education
Construction skills training includes, but not limited to:
- Rehab and new construction skills & techniques
- Green-standard construction methods
- Pre-apprenticeship certificate training (PACT) Carpentry & Painting.
The pursuit of an industry recognized certificate-PACT involves intensive classroom, workshop and community-based construction site training. Training also includes OSHA (Occupational Health & Safety Administration) certification.
Training is designed to prepare students for employment in construction and construction-related jobs.
The retail skills track includes 18 hours of intensive classroom training in the NRF Foundation's RISE Up curriculum that leads to a credential in Retail Industry Fundamentals (RIF). Students who successfully earn this credential will be eligible to participate in 180 additional hours of on-the-job skills training through employers who can offer direct hands-on experience in retail and customer service roles.
Career readiness & Life skills seminar training include, but not limited to:
- Social Emotional Learning
- Leadership
- Communication/Debate
- Media Awareness
- Career exploration & pathways (including PSE awareness & access)
- Job readiness and job seeking techniques (e.g. resumes, interviewing, soft-skills)
Click for Details
This 34 week intensive occupational skills training includes classroom academic technical instruction and exploration of the IT support occupation with partners/employers via tours and guest speakers. Career Readiness/Workforce preparation seminar will run concurrent throughout the duration of the full program.
Information & Technology training include, but not limited to:
- IT Help Desk concepts
- Operating systems and software
- PC Computer Hardware & Support
- Networking technologies
- Customer Service training
- Career Exploration & Readiness
Participants receive hands-on experience with troubleshooting & maintaining computers, software, networks and mobile devices.
Career Exploration and Readiness preparation include, but are not limited to:
- History, language & culture of information technology industry
- Employment and career pathways in the Information & Technology industry
- Job readiness and job seeking techniques (e.g. resumes, interviewing, soft-skills)
- Microsoft Office Suite & Google Apps
Frequent written reports and oral presentations are required to strengthen the student's communication skills and get them accustomed to public speaking. Examinations and quizzes are administered weekly to assess learned knowledge of presented material and determine need for remediation/tutoring intervention.
Participants will have the opportunity to take an industry recognized certificate exam at the end of the program, to earn CompTIA A+certification. Graduates are also eligible to apply for 16 college credits through a partnership with Bunker Hill Community College.
Program graduates can continue to receive weekly job seeking and placement support, through one-on-one meetings or small-group seminars focused on improving job seeking skills and identify positions for which they were trained and/or aligned with their career pathway. Support strives to enhance the participants' skills, increasing motivation and self-confidence to persevere in the job seeking process.
Click for Details
34 week intensive occupational skills training includes 20 weeks of classroom academic instruction, 14 weeks of laboratory skills training. Biotechnology job seminar and Career Exploration run concurrent throughout the duration of the full program. The laboratory skills training is located off-site at the Bunker Hill Community College.
Instruction & lab training include, but not limited to:
- Fundamentals of Chemistry
- Fundamentals of Biology
- Biotechnology Seminar
- Career Exploration
Lab skill training include, but not limited to:
- Collecting, Organizing and Analyzing Data
- Use of Liquid Measurements
- Use of Centrifuge and Microfuge
- Solution Preparation and use of pH Meter
- Protein Quantitation and use of Spectrophotometer
- DNA Electrophoresis
- Restriction Analysis/DNA Fingerprinting
- Bacterial Transformation
- ELISA Immunoassay
- Separation of Proteins by Column Chromatography
- Use of Microscopes and the Hemocytometer
Biotechnology Job Seminar and Career Exploration training include, but are not limited to:
- History, language & culture of biopharmaceutical industry
- Employment and career pathways in the biomedical industry
- Job readiness and job seeking techniques (e.g. resumes, interviewing, soft-skills)
- Microsoft Office Suite & Google Apps
Frequent written reports and oral presentations are required to strengthen the student's communication skills and get them accustomed to public speaking. Examinations and quizzes are administered weekly to assess learned knowledge of presented material and determine need for remediation/tutoring intervention. Graduates are eligible to apply for up to 8 college credits of science elective through a prior learning assessment with Bunker Hill Community College.
Program graduates can continue to receive weekly job seeking and placement support, through one-on-one meetings or small-group seminars focused on improving job seeking skills and identify positions for which they were trained and/or aligned with their career pathway. Support strives to enhance the participants' skills, increasing motivation and self-confidence to persevere in the job seeking process.
Click for Details
Our in Home Community Case Management Certifications program develops direct practice and administrative Care of patients and soft, hard and advance level skills that are essential in Home-based Healthcare/ Medical Home. The Healthcare industry has a is high demand training that develop community health professionals to deliver services to patients in the community. Students interested in advancing into Nursing, Social Work, Mental health, Psychology with a Public health, healthcare Administration, or Healthcare management focus College Credits and Degrees maybe interested. Our students find careers in community-based government organizations, hospitals, long-term care facilities, mental health facilities, clinics working in the community.
This training series has four courses/phases that can be completed over four semesters. Students, after completing each course/phase, will receive certification that allows them to move on to the next course/phase. Students have a choice to advance to the next course phase or stop after completing each course. Successful completion of each course with a grade of 90 or better, allows students the opportunity to leverage partnerships with colleges and universities to transfer course credits under degree majors. This opportunity allows students to maximize increased skills by work-based learning experience activities related to competency-based learning.
Phase 1: (20 hours per week/12 weeks)
Community Health Worker (CHW) Completion of Module Certification- There is a 40-hour training Board of Certification of Community Health Workers credential. Students fill out a Community Health Worker (CHW) Application.
Phase 2: (20 hours per week/12 weeks)
Community Health Worker (CHW) Completion of Data Collection, Documentation, and Reporting Module Certification- Advance Students after completing credit Course II /Phase II can ask for Competency Assessment and if passed can sit for competency tests and apply to Board for Certifications. Students Begin Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.
Phase 3: (20 hours per week/12 weeks)
Community Health Worker (CHW) Completion of Competency Assessment Module Certification- Students Continue: 16 Hours Weekly Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.
Phase 4: (20 hours per week/12 weeks)
Community Health Worker (CHW) Completion of Board Certifications Module Certification- Students Continue Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.
*Translation available for classes in Vietnamese & French Creole
Click for Details
Healthcare Administration program certification develops leadership in health care quality management and compliance in healthcare, administrative care of patients, strategic management of home-based healthcare/ Medical Home in healthcare organizations. These programs are for students interested in advancing into Macro Social Work, Healthcare Administration, Healthcare Management, Public Health Leadership and earning Management College Credits and Degrees. Our students find careers in community-based government organizations, hospitals, long-term care facilities, mental health facilities, clinics working in the community.
This training series has four courses/phases that can be completed over four semesters. Students, after completing each course/phase, will receive certification that allows them to move on to the next course/phase. Students have a choice to advance to the next course phase or stop after completing each course. Successful completion of each course with a grade of 90 or better, allows students the opportunity to leverage partnerships with colleges and universities to transfer course credits under degree majors. This opportunity allows students to maximize increased skills by work-based learning experience activities related to competency-based learning.
Phase 1: (20 hours per week/12 weeks)
Healthcare Administration Auditor (HAA)Completion of Module Certification - Training that addresses the full range of education related to Healthcare Administration Auditor (HAA) Modules contain information specific to billing and coding and auditing and guidelines.
Phase 2: (20 hours per week/12 weeks)
Healthcare Administration Auditor (HAA)Completion of Data Collection, Documentation, and Reporting Module Certification- Students Begin Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.
Phase 3: (20 hours per week/12 weeks)
Healthcare Administration Auditor (HAA)Completion of Billing and Coding Module Certification- Students Continue direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.
Phase 4: (20 hours per week/12 weeks)
Healthcare Administration Auditor (HAA)Completion of Program Compliance Certification- Students Continue direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.
*Translation available for classes in Vietnamese & French Creole
Click for Details
Our Alcohol and Drug Counselor Assistant/Recovery Coach certifications program develops direct practice and administrative care of patients as well as soft, hard, and advanced level skills that are essential in Recovery Based Home Healthcare/Medical Home.
The healthcare industry is in high demand for training that develops addiction community health professionals to deliver services to patients in the community.
This training series has four courses/phases that can be completed over four semesters. Students, after completing each course/phase, will receive certification that allows them to move on to the next course/phase. Students have a choice to advance to the next course phase or stop after completing each course. Successful completion of each course with a grade of 90 or better, allows students the opportunity to leverage partnerships with colleges and universities to transfer course credits under degree majors. This opportunity allows students to maximize increased skills by work-based learning experience activities related to competency-based learning.
Phase 1: (12 weeks/20 hrs per week)
Alcohol and Drug Counselor Assistant (LADC Assistant) Completion of Module Certification- There is a 40-hour online module of training that addresses the full range of education related to substance addiction counseling. Modules contain information specific to Alcohol and Drug Counselor Assistant (LADC Assistant) credential and guidelines. There is an Alcohol and Drug Counselor Assistant (LADC Assistant) Application thats covers the continuing education policy and ethical standard for counselors. it also reviews Work Experience as a LADC Assistant.
Phase 2: (12 weeks/20 hrs per week)
Alcohol and Drug Counselor Assistant (LADC Assistant) Completion of Data Collection, Documentation, and Reporting Module Certification- Students begin Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.
Phase 3: (12 weeks/20 hrs per week)
Alcohol and Drug Counselor Assistant (LADC Assistant) Completion of Competency Assessment Module Certification-Students Continue: 16 Hours Weekly Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.
Phase 4: (12 weeks/20 hrs per week)
Alcohol and Drug Counselor Assistant (LADC Assistant) Completion of Board Certifications Module Certification- Students continue Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.
*Translation available for classes in Vietnamese & French Creole
Click for Details
The Healthcare industry is in high demand for Licensed Applied Behavior Analysis and Registered Technician training. Students interested in advancing into Special Education, Early Learning, Social Work, Mental Health, Psychology and earning college credits and degrees may be interested.
The Registered Technician Training (RBT) certification requires direct practice with patients to complete. Students who meet minimum age and education standards, obtain 40 hours of acceptable training, successfully complete a competency assessment, and a background check. Professional Board Certification is obtained though the Behavior Analyst Certification Board. Our Applied Behavior Analysis Registered Behavior Technician Certification and Qualified Assessors within the program serve as responsible certifiers. The training will allow students to go towards the RBT credential.
This training series has four courses/phases that can be completed over four semesters. Students, after completing each course/phase, will receive certification that allows them to move on to the next course/phase. Students have a choice to advance to the next course phase or stop after completing each course. Successful completion of each course with a grade of 90 or better, allows students the opportunity to leverage partnerships with colleges and universities to transfer course credits under degree majors. This opportunity allows students to maximize increased skills by work-based learning experience activities related to competency-based learning.
Phase 1: (12 weeks/20 hrs per week)
Registered Behavior Technician (RBT) Completion of Module Certification- There is a 40-hour training requirement for the Registered Behavior Technician (RBT) credential. Modules contain information specific to the RBT credential and Behavior Analysis Certification Board (BACB) guidelines. The program is offered independent of BACB. Students must Register with Applied Behavior Analysis Board.
Phase 2: (12 weeks/20 hrs per week)
Registered Behavior Technician (RBT) Completion of Data Collection, Documentation, and Reporting Module Certification- Advance Students after completing credit Course II /Phase II can ask for Competency Assessment and if passed can sit for competency tests and apply to the Board for Certifications. Students Begin Direct Practice Fieldwork and Project work-based learning experience activities related to competency-based learning.
Phase 3: (12 weeks/20 hrs per week)
Registered Behavior Technician (RBT) Completion of Competency Assessment Module Certification- Students Continue Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.
Phase 4: (12 weeks/20 hrs per week)
Registered Behavior Technician (RBT) Completion of Board Certifications Module Certification- Students Continue Direct Practice Fieldwork Project work-based learning experience activities related to competency-based learning.
*Translation available for classes in Vietnamese & French Creole
Click for Details
We offer two levels of ESL classes ranging with student performance levels (SPL) of 1-6. English for Speakers of Other Languages classes strengthen the verbal, written and comprehension skills for those people most in need, raising confidence and employability in jobs and careers that allow for upward mobility.
Click for Details
Students receive 9 weeks of job readiness and job specific group instruction for an entry level job in Finance, particularly as a Bank Teller. They will receive skills training in banking which will include; Customer Service, Role of Bilingual Bank Teller, Banking Products and Sales, Introduction to Sales, Cash Handling, Counterfeit Currency, Check Handling, Check Holds, Compliance Regulations, Financial Vocabulary, Safety and Security and Building Relationships. In the soft skills component the classes include but are not limited to Resume Writing, Cover Letters, Interviewing, Communication, Time Management, Career Exploration, Customer Service, Work Values, Job Fairs, Financial Education, and Group Coaching.
Click for Details
This program will run two semesters (Sept. - Dec. 2020) (Jan. - May 2020). Classes will be Monday - Friday from 9am
- 1pm. Eligibility Criteria is; 18+, High School Diploma/GED, Able to work in US, English level of SPL 6 or above, No criminal record. The first semester will be focused on ESOL contextualized in preparation for Parapro test, and job readiness classes. Classes will include English writing and speaking, math, reading, practice tests as well as resume and cover letter writing, interviewing skills, communication, etc.
During the 2nd semester students will be in paid internships 3 days a week for 5 hours a day, college class, employment coaching, test prep review and job search.
Click for Details
We offer a 135 hour training over the course of 16 weeks for Information Technology. This is a collaboration with Lawrence Vocational School, MassHire, and Lawrence Partnership. This will prepare students for an entry level job in the field as well as to pass the A+ Certification which is industry recognized. The classes will be comprised of both job readiness and information technology specific skills training. There will be childcare provided on site.
Click for Details
Students that have not obtained a job at completion of the Bank Teller, Para-Educator or Para programs will be enrolled in Job Search. This will meet at least 1x a week in both individual and group formats. During this time we will work with the students on making a job search plan, applying for jobs online, interviewing and updating their resume
Click for Details
This program would offer job retention support by meeting with the individual at least 2x a month to discuss what is going well and what are their struggles on the job. At times there will be contact with the employer. We would work with client's on how to handle difficult situations on the job, job retention skills, communication, etc.
Click for Details
This is a 9-week program. The primary focus of the program is to provide students with basic digital literacy skills as well as job readiness skills to enable them to obtain entry level jobs that have a career ladder. Students will receive classes in Basic Digital Literacy including; Basic Computer terms Navigating Windows, Navigating the Internet, Email 101, Mobile Devices, Typing, Google Docs, Sheets and Slides, Microsoft Word, Excel and Power point, and Mail Merge. The Job Readiness classes will include Resume writing, Cover Letters, Thank You Notes, Interviewing Skills, Dress for Success, Communication, Conflict Resolution. All students will receive 2 Financial Literacy classes as well as individual Financial Coaching.
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Clinical Medical Assistant training program is designed to prepare individuals for entry level healthcare employment as nationally certified Clinical Medical Assistants. The course includes classroom instruction, hands-on lab work, CPR certification, soft skills training, and an externship experiential learning assignment. During the program, participants will learn all necessary materials to prepare for the national Clinical Medical Assistant certification exam through the National Health Career Association. Student will learn how to check patients in and out upon arrival and departure, answer phone calls and questions, assist providers with exams and procedures, administer injections or medications, work in the electronic health record (EHR), take patient vital signs, and perform EKG, phlebotomy, and laboratory procedures. All equipment, books, and study materials are provided to students. Participants are also provided with job search assistance and case management during and following training. After training, graduates will be well prepared for employment as Clinical Medical Assistants in a number of health care settings, including hospitals and health systems, physicians’ offices, clinics, urgent care centers and may work in general medicine or specialty practices. Wages for these positions in Central Massachusetts average $34,220 to $47,040 per year. These credentials are seen as “stackable” credentials offering individuals with experience as Home Health Aides or Certified Nursing Assistants an opportunity to advance their careers. Clinical Medical Assistants benefit from first shift schedules, competitive salaries, and great employment benefits.
Click for Details
The Medical Administrative Assistant training program is designed to prepare individuals for entry level healthcare employment as medical administrative assistants, medical receptionists, medical secretaries and/or patient access representatives. The course includes classroom instruction, hands-on lab work, CPR certification, soft skills training, and an externship experiential learning assignment. Student will learn patient registration, medical terminology, typical medical policies, patient finance, guest relations, medical roles and responsibilities, how to handle medical emergencies, HIPAA compliance and medical records. Students will also receive instruction in Microcomputer Applications. All equipment, books, and study materials are provided to students.
Participants are also provided with job search assistance and case management during and following training. After training, graduates will be well prepared for employment as medical administrative assistants, medical receptionists, medical secretaries and/or patient access representatives. These skills are in high demand in a number of health care settings, including hospitals and health systems, physicians’ offices, clinics, long-term care facilities, surgery centers, ambulatory surgery centers, rehabilitation centers, and other types of healthcare areas. Wages for these positions in Central Massachusetts average $34,000 to $47,000 per year. These credentials are seen as “stackable” credentials offering individuals with experience as Home Health Aides or Certified Nursing Assistants an opportunity to advance their careers.
Click for Details
This training provides individuals with instruction in pre-trip, airbrakes, maneuvers, and road driving in preparation for the Commercial Driver’s License Class B written and road test. Training is provided through a subcontract with the New England Tractor Trailer School. Participants receive instruction necessary to pass their written permit testing for General Knowledge and Airbrakes exams and have the opportunity to take up to 3 road tests free of charge during the course. Local employer partners provide presentations on positions available in their organizations, including the City of Worcester Department of Public Works and Parks. Participants are also provided with job search assistance and case management during and following training. In Central MA, there is a high demand for individuals with Commercial Driver’s Licenses (CDL) at the Class B level. The average wage for CDL B Drivers is between $30,000 and $60,000 per year and there is no minimal educational attainment necessary for entry level positions. The MCRWB, through the Worcester Jobs Fund, is able to provide CDLB training in Worcester, MA to individuals who would otherwise face great barriers to attending training at one of the driving schools approximately one hour away from Central MA. With a CDL B license, graduates are able to find employment as drivers in delivery, waste disposal, road construction, bussing, and many more occupations.
Click for Details
The Worcester Building Pathways Pre-Apprenticeship Training program prepares individuals for careers as laborers, sheet metal workers, heat and frost insulators, roofers, plumbers, carpenters, electricians, elevator constructors, and operating engineers through a state-certified pre-apprenticeship training program. Participants are provided with instruction in construction math, blueprint reading, labor history, construction, apprenticeship, diversity and cultural competency, and road construction.
Participants complete OSHA 10 Training, Flagger certification, fall protection training, and CPR & First Aid Training. Participants also visit up to 10 apprenticeship training centers throughout Massachusetts to meet training directors, have tours of apprenticeship training facilities, and engage in hands-on activities in the various trades. All participants receive free personal safety gear including hard had, gloves, safety glasses, boots, and a safety vest. All tools and stock for all activities are provided to participants at no cost. Participants receive stipends of $25 per day throughout the course of training. Participants are also provided with job search assistance and case management during and following training. Through the pre-apprenticeship program, graduates will be well prepared to begin state-certified, apprenticeship training programs in the building trades. Wages of skills union building trades workers following apprenticeship average between $40,000 to $80,000 per year. Because of an expanding market and an aging workforce, the building trades industry is growing and looking for new apprentices. Many local contractors are required to meet diversity goals for minority and female workers and through programs like Worcester Building Pathways Pre-Apprenticeship Training program local individuals who have traditionally been underrepresented in the building trades are able to learn the skills necessary to begin careers in the industry.
Click for Details
The Google IT Support Specialist Program is designed to prepare individual for entry level IT employment as nationally certified Google IT Support Specialists and CompTIA A+ Certified techncians. The course includes remote self-paced curriculum as well as live nstructor-led portions, all delivered remotely. The course includes soft skills/work readiness training. Students will complete the training in preparation for two seperate examinations: Google IT Support Specialist and TIAA+. Te program will cover all necessary fees related to drug testing, curriculum delivery, testing fees, laptop, and WiFi hot spot. Participants are also provided with job search assistance and case management during and following training.
The curriculum will include topics such as how to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service. Additionally, students will learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging as well as how to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code.
After training, graduates will be well prepared for employment as Help Desk Technicians in a number of different IT settings. Wages for these positions average $43,470 per year, with opportunity for growth. These credentials are seen as “stackable” credentials offering individuals with experience as help desk specialists an opportunity to advance their careers with additional experience and/or education
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Work Participant Program (WPP) is a collaboration between the Department of Transitional Assistance (DTA) and the statewide MassHire Career Center network. As a participant you will find and get on a career path that will lead to a secure, successful future. We will help you gain the new skills and training you need to qualify for jobs that are in-demand and pay a wage that reflects your hard work. All participants will:
- become a MassHire Career Center member (for free!) and register through mass.gov/jobquest;
- attend an orientation;
- meet with the job counselor for a career readiness assessment;
- receive transportation assistance if needed; and
- participate in weekly and monthly activities that may include:
JOB COACHING
Get counseling and a career readiness assessment. A job counselor will help you reflect on your values, interests, personality, and skills to identify what will make you successful and satisfied in your work. Then get advice on how to navigate the job, training, and education processes in your chosen industry.
WORKSHOPS & TRAINING
You may be eligible for training—ranging from one-hour workshops to certificate programs—based on your assessment and what's in current demand. Gain English language skills or get credentialed in machining, healthcare, HVAC, hospitality management, computer information systems, and more, based on availability. Digital resources and offline workshops on resume-writing, leadership, interviewing techniques, professionalizing your online presence, computer software programs, and entrepreneurship will give you the tools and talent that employers really want.
JOB SEARCHING
Find out the best way to look for a job. Organize your search with access to computers, internet, and statewide and national online job listings for 1000s of openings for full-time and part-time work.
NETWORKING
Many people find and get jobs through networked opportunities. Become a member of a job club and make useful business and employment connections that will grow your search and get you hired. To get started on a career path that works for you, visit a MassHire Career Center & let them know that you are a DTA client. To find one, visit: https://www.mass.gov/how-to/find-a-masshire-career-center
Click for Details
The Links Program at MCC is a comprehensive transition to college program that provides its target population of non-traditional learners with the academic, college-going and life skills necessary to attend a college degree or certificate program, and establish a career path. In addition to the coursework, the program includes intensive case management, monthly academic updates, and ongoing advising to ensure that each student develops and completes an Individualized Education and Career Plan; use of a cohort model whereby students complete core classes together, which creates a community of learners who are supportive of one another; and connection to MCC academic and financial aid advisors to ensure a positive, seamless transition to college certificate and degree programs.
To achieve its goal of a positive transition to college level programs, Links provides coursework that addresses the needs of its target audience including developmental pre-college requirements as well as the initial steps to earning college-level credits. Designed to meet the needs of adult and non-traditional students who have attended ESE adult education programs, the Links Transition to College Program offers week-day classes with a schedule that is planned so that students are only required to be on campus two days per week. The courses provided to the students in the Links Program are the same developmental math and writing classes, and the same Interdisciplinary seminars, First Year Experience and Career Exploration, as those taught mainstream at MCC. Links students can also fulfill the required college level English Composition I through the Links Program. A fundamental goal of the Links Program is to ensure that its students have established college level skills in math and English and fulfilled any needed developmental coursework by the completion of Links.
Although students may enter Links with the goal of completing a college degree, their ultimate objective is a job and career path with family sustaining wages. Healthcare is one example of a local in-demand industry that the Links Program helps students connect to, and advance in. For example, Links has helped students who came to the program to gain the math and writing skills to succeed in the entrance exam for the LPN training. Other examples include students who have earned their degrees in Nursing and Radiologic Technology at MCC as well as several students who had their academic start with Links and went on to earn a certificate through the college's Academy of Health Professions such as certificates as Nursing Assistants, Medical Receptionists, Medical Office Administrators.
The program, which was originally offered only at the Bedford Campus, was expanded to the Lowell Campus in FY18 to enrusre that the population of this urban center had access as well and additional courses sections will be offered in Lowell during FY21.
Click for Details
The Links Program at MCC is a comprehensive transition to college program that provides its target population of non-traditional learners with the academic, college-going and life skills necessary to attend a college degree or certificate program, and establish a career path. In addition to the coursework, the program includes intensive case management, monthly academic updates, and ongoing advising to ensure that each student develops and completes an Individualized Education and Career Plan; use of a cohort model whereby students complete core classes together, which creates a community of learners who are supportive of one another; and connection to MCC academic and financial aid advisors to ensure a positive, seamless transition to college certificate and degree programs.
To achieve its goal of a positive transition to college level programs, Links provides coursework that addresses the needs of its target audience including developmental pre-college requirements as well as the initial steps to earning college-level credits. Designed to meet the needs of adult and non-traditional students who have attended ESE adult education programs, the Links Transition to College Program offers week-day classes with a schedule that is planned so that students are only required to be on campus two days per week. The courses provided to the students in the Links Program are the same developmental math and writing classes, and the same Interdisciplinary seminars, First Year Experience and Career Exploration, as those taught mainstream at MCC. Links students can also fulfill the required college level English Composition I through the Links Program. A fundamental goal of the Links Program is to ensure that its students have established college level skills in math and English and fulfilled any needed developmental coursework by the completion of Links.
Although students may enter Links with the goal of completing a college degree, their ultimate objective is a job and career path with family sustaining wages. Healthcare is one example of a local in-demand industry that the Links Program helps students connect to, and advance in. For example, Links has helped students who came to the program to gain the math and writing skills to succeed in the entrance exam for the LPN training. Other examples include students who have earned their degrees in Nursing and Radiologic Technology at MCC as well as several students who had their academic start with Links and went on to earn a certificate through the college's Academy of Health Professions such as certificates as Nursing Assistants, Medical Receptionists, Medical OfficeAdministrators.
The program, which was originally offered only at the Bedford Campus, was expanded to the Lowell Campus in FY18 to enrusre that the population of this urban center had access as well and additional courses sections will be offered in Lowell during FY21.
Click for Details
MUA offers English for Speakers of Other Languages (ESOL) serving low-income Latina women. Content includes Transition English/Academic Prep. English, the four modes of communication (reading, writing, speaking and listening skills) which are incorporated into a curriculum with topics related to civics and activities geared to support learner goals of college, employment for the first time, and advanced employment, as they assume next steps after completion of MUA’s program.
Click for Details
The Hi-SET will prepare students to take the five online subject exams to obtain their High-School Equivalency. Students will have the option to enroll in a second course, such as the career skills class, English for Speakers of Other Languages (ESOL), and computers.
The goal of the project is to provide low-income Latinas who have dropped out of school the coursework and training to pass the HiSET; develop computer skills; and assume next steps, be it employment, college, or job training.
MUA would like to elaborate on the benefit of a HiSET in Spanish. Factors that contribute to our HiSET students' needing to take the exam in Spanish are age, scheduling, and class availability. They do not have the seven years required to master academic English (as quoted from everythingesl.net). MUA’s program has been in existence since 1994 with successful outcomes.
Over 90% of our students are mothers and MUA's day schedule enables them to obtain their High School Equivalency while caring for their children at home and coordinating their older children's transportation to and from school. We are one of only a handful of programs in Massachusetts offering the High School Equivalency in Spanish; our waiting list is long and space is limited.
By passing assessments to demonstrate knowledge and competencies gained, students move through the HiSET program. 75% of High School Equivalency students enroll in one other class in addition to HiSET classes, such as ESOL or computer. The flexibility in MUA's schedules and their assessments allows them to easily move up in English and computers throughout their duration in MUA's program, so that they not only pass the HiSET, but simultaneously learn English and marketable job skills, to facilitate the transition to next steps-college, employment for the first time, or advanced employment.
Click for Details
Two levels of computer training-beginning and intermediate/ advanced, to teach students Internet navigation and Microsoft Office
Upon completion of the computer training program, students will demonstrate the skills necessary to:
- Define and execute a strong work search strategy including selecting and efficiently use print and online job search resources, responding to ads, and company research;
- Prepare for phone screen interviews and in-person interviews;
- Effectively evaluate and respond to job offers, negotiations and related matters;
- Understand and apply on the job behaviors and business etiquette;
- Prepare and write clear, concise and grammatically correct documents for businesses;
- Have mastery of Microsoft Office;
- Develop retail and customer service skills through a stand-alone class on Friday to supplement the computer program;
- And exit the program to assume next steps of college, job training, employment for the first time, or advanced employment. Students will prepare for jobs in office administration, office support, and retail
Click for Details
75 hour training for students to train as Home Health Aides (HHAs); this includes placement with one of MUA’s job partners-Touched by An Angel or Guardian Health Care.
At MUA, the objectives of our bilingual Feels Like Home (HHA) program are to train women to:
- Describe the role of the home health aide; outline the responsibilities involved in caring for homebound patients; and differentiate the home health aide's role from other care providers.
- Explain how to create a safe environment for the home health aide and the patient by identifying and describing OSHA regulations and other safe care requirements.
- Identify and describe proper communication skills with patients, families, other healthcare providers, and insurance companies.
- Describe typical duties and care responsibilities for patients of all ages and levels of health, with a focus on identifying issues and care concerns for specific populations.
- Identify credible sources of dietary information and describe how to plan, purchase, store, and serve food to patients with different dietary restrictions and health concerns.
- Identify and describe specific care regimens performed by the certified nursing assistant and home health aide.
- Identify and describe exercises designed to help patients gain and maintain strength and flexibility.
- Explain how to take and record vital signs and collect bodily specimens for testing.
Enrollees will receive career and educational counseling and planning; social service referrals such as assistance with obtaining food, housing, and clothing; and free, onsite child care at MUA. Touched by An Angel and Guardian Healthcare are partners of Peak Medical Academy and MUA to place HHAs throughout the Boston area.
Click for Details
NECAT's Culinary Arts Job Training Program helps students achieve personal transformation and long-term employment. We utilize a holistic 16-week training curriculum focused equally on culinary, social/emotional learning (SEL), job readiness and financial skill development. The topics covered in each of these areas include:
Culinary - safety and sanitation, culinary history, scaling / recipe conversions, food science, knife skills and the full range of cooking techniques
Job Readiness - career exploration, professional expectations, resumes, cover letters, elevator pitches, networking, online job search, applications, interviewing, etc.
Social/emotional - emotoinal regulation, self-awareness, conflict resoluation, listening for information, teamwork, accountability, mindfulness, motivation, etc.
Financial literacy - budgets, assets, banking, credit scores, preditory practices, etc.
Students gain real-world experience and regularly network with employers through on-site career fairs, culinary “stages” (shifts worked in professional kitchens) and events. In addition, we employ a
trauma-informed care model and have two case workers who support students both in and out of program hours; advocating for them, connecting them with resources and helping them stay focused on their goals.
Partner social service agencies provide wrap-around services to our students, in addition to referring the majority of participants to our program. Some of our most engaged partners include DTA, Access to Recovery and the Suffolk County Sheriff’s Department. We also work closely with a network of vetted employers that are committed to providing good wages and benefits, supporting our graduates in their early careers and maintaining positive work environments. Our closest partners sit on our Employer Advisory Council and include Encore Boston Harbor, SRV, NewBridge on the Charles, Whole Foods and Aramark.
Since our inception, we have enrolled close to 800 students in our Boston program.
The Covid-19 crisis has required NECAT to pivot. A once thriving food services industry is now crippled, among the most negatively impacted by the pandemic response effort. Many of our more than 500 graduates have been laid off, facing isolation, fear and financial hardship. Our current plan is to reopen in early July, in accordance with the Governor and Mayor’s recommendations. We are currently determining necessary changes to our class size, program duration and operations, and plan to return to normal when able. We will continue to communicate any changes with you as we learn more.
Click for Details
NECAT's Culinary Arts Job Training Program helps students achieve personal transformation and long-term employment. We utilize a holistic 16-week training curriculum focused equally on culinary, social/emotional learning (SEL), job readiness and financial skill development.
Our job readiness activities are comprehensive. In the classrooms, we conduct group work in the areas of career exploration, professional expectations, resumes, cover letters, elevator pitches, networking, online job search, applications, interviewing and more.
Students also recieve one-on-one support to refine their resume and cover letter, discuss appropriate job matching, search and apply for positions, mock interview and general coaching.
Students gain real-world experience and regularly network with employers through on-site career fairs, culinary “stages” (shifts worked in professional kitchens) and events. Our on-site career fairs occur every eight weeks and draw dozens of the region's best employers. Employers not only present to all attending students and graduates and conduct one-on-one interviews with them, but they meet with our program team to learn about each applicant's strengths to help determine fit.
We also work closely with a network of vetted employers that are committed to providing good wages and benefits, supporting our graduates in their early careers and maintaining positive work environments. Our closest partners sit on our Employer Advisory Council and include Encore Boston Harbor, SRV, NewBridge on the Charles, Whole Foods and Aramark.
Click for Details
NECAT’s Culinary Arts Job Training Program helps students achieve personal transformation, long-term employment and economic self-sufficiency. We utilize a holistic 16-week training curriculum focused equally on culinary, social/emotional learning (SEL), job readiness and financial skill development. We also take a number of steps to ensure that, once employed, students have the skills and support to retain their positions and advance in their fields.
Our career services team prepares students for the challenges that lie ahead, particularly through the often-challenging transition out of NECAT and into employment. Our team remains available to graduates for ongoing coaching and future employment needs. Currently, we track 30-day and 3-month job retention, with the goal of expanding to 6-month in near future. We work to maintain communication and strong relationships with both graduates and hiring employers.
Click for Details
The main components of the program are content and skills training necessary to pass the Massachusetts certification test to become a certified nursing assistant (CNA) through the Red Cross or home health aide through the MA Home Care Aide Council test. Job readiness, resume writing, customer service, dementia, critical thinking, job opportunities, CPR and classes in nutrition, are also included.
The program includes on-line job searches, a job fair, 4 days of clinical at a long-term care center and 4 days of job shadowing, at an elder day health care center, assisted living, or group home. In addition, there is a component of computerized national adult basic education called WorkKeys Curriculum, to improve both job readiness and ability to be hired. Candidates must pass exams called WorkKeys to receive n ACT National Work readiness certificate, correlated to the O'Net job description for CNAs.
A health exam, flu shot and clean CORI required as well as a middle school English reading and math level. Tuition is
$650 with most of the cost of the program subsidized. Partial scholarships are available for parents of Lawrence Public School students.
Click for Details
The overarching goal of One Family’s Credential to Career Coaching program (C2C) is to help parents who are experiencing or at risk of homelessness identify pathways into family-sustaining careers, thereby breaking the cycle of poverty. To achieve this, C2C helps parents determine what career to pursue based on their skills and interests, where to obtain any necessary credentials, and how to finance their education or training. At the end of the program, each participant has created a detailed and actionable plan to enter a career that can support their family. C2C takes place over three intensive months, plus a year of follow-up coaching support to ensure each parent stays on track to their established goals. The program includes both group workshops (to convey foundational information on credentials and career paths) and one-on-one coaching (to apply this information and construct each participant’s individual plan). During FFY 2021, we anticipate running 5 cohorts of 10-20 parents. In past cohorts, just under 50% of the parents served were SNAP eligible. The program takes place in two key phases: “Exploration” and “Planning”. During the Exploration phase, participants work with their One Family coach to identify their skills and interests, and align them with careers that can support a family. This phase also builds up participants’ knowledge of the different types of credentials; the connection between credentials, career paths, and earnings potential; and the different types of universities and training programs, along with key metrics for evaluating them. After the Exploration phase, participants synthesize what they have learned and make decisions about credentials and career paths in the Planning phase. Herein, the focus shifts toward creating each parent’s personal roadmap, outlining the key steps they will follow to obtain their credential (if needed) and enter their chosen career. This includes creating a budget and planning to finance their credential; detailing the steps to apply and enroll in credential programs, including deadlines, key tasks, and resources needed; mapping how the credential will lead into their chosen career path; and planning considerations for common obstacles to success such as stress management, childcare, and transportation.
Click for Details
ABLE Beginnings is a 6-week (180 hours), full-time, computer and skills training program for low-income mature workers. The purpose of the program is to provide unemployed and underemployed older job seekers with the computer skills they need to compete for and secure employment. With ABLE Beginnings each student will receive:
- 6 weeks of instruction in computer skills to conduct an effective job search
- Instructor-led classes with low instructor to student ratio
- Hands-on training in Windows, MS Word, Excel, Outlook, Data Entry, Internet Navigation, Social Media, and Keyboarding
- Mastery of online job application process
- Weekly job search workshops
- Access to job search resources, including fast Internet/computer workstation
- Greater confidence to compete in today’s job market
Click for Details
ABLE Skills2Work is a 12-week (360 hours), full-time, computer and office skills training program for low-income mature workers. The purpose of the program is to provide unemployed and underemployed older job seekers with the skills they need to compete for and secure training-related employment which both pays a living wage and provides opportunity for job upgrade and career growth. The program also includes a six-week internship with a local business which provides students with some practical experience, a chance to brush-up on their skills and the opportunity to build their self-confidence.
Training in Windows, Microsoft Office and the Internet is integrated with basic skills review, career development, workplace and customer service skills training, and extensive job search skills training. The program also focuses on strengthening the confidence and communication skills of program participants. The job search has changed immensely during the past few years. Those who are confident, persistent, and can effectively present themselves and their skills to potential employers have a greater chance of being hired. In order to expand participant skill sets and make them more attractive to potential employers, the program also includes a component in Medical Office Skills.
Click for Details
The program will provide eight weeks (240 hours) of medical office skills instruction with hands-on practice in the fundamentals of maneuvering through an Electronic Health Record. The software taught includes the integration of practice management and electronic health records. Two weeks of computer instruction which includes a review of MS Office is followed by a six-week component in Medical Office Skills training. The classroom component is followed by a six-week internship placement with a partner Healthcare provider.
Sector-based, medical office components include: Medical Terminology; HIPPAA; and all the important aspects of medical office administration: Medical Insurance; Patient Registration; Scheduling and Referral; Procedure Posting; Insurance Billing; Posting Payments; Patient Billing; Medicaid/Medicare/ACA; and Follow-up and Dispute Resolution. Components in Customer Service in a Healthcare Environment and Communication Skills will also be included as these skills have been determined to be especially important to achieving success in these positions.
Training participants are taught using the materials, software and equipment used on the job. In the medical office classes, instructors will be teaching our students using “real world” scenarios. They will be using current medical documents such as Medicare Claim forms, hospital superbills, EOMB remittance forms and blank HCFA claim forms. In the computer class, students will prepare “real” letters and documents which would be used in a doctor's office or health center.
Click for Details
ABLE MS Office Training is a computer and skills training program. All students will receive a comprehensive initial, pre-training computer skills assessment to determine skills gaps. Consultation with instructor to develop an individually-tailored learning plan. Instructor-led classes. Hands-on training in Windows, MS work, Excel, PowerPoint, Outlook, Access, Data Entry, Internet Navigation, Social Media, and Keyboarding. In addition, students will master the online job application process, attend weekly job search workshops and access job search resources including computer work stations available during lab times.
Click for Details
The ABLE Job Search Training Program provides participants with up to three months of group and individual job search skills instruction. The purpose of the program is to provide unemployed and underemployed job seekers with the skills and confidence needed to navigate an increasingly complicated and competitive job search process. The goal of the program will be the development of strong and effective job search tools and eventually placement into unsubsidized employment.
The ABLE Job Search Training Program will include the following components:
- Group job search sessions covering a range of job search topics including goal setting, resume and cover letter development, job retention techniques and effective networking
- Employer-led workshops focusing on company job application processes, employer expectations, worksite communication, social networking, and effective interviewing.
- Individual career and job counseling.
- Job development and placement assistance.
- Interview tips and practice including mock interviews conducted by current and former Human Resource representatives.
- Assistance in mastering the on-line job application process.
- Access to job search resources for each participant, including job listings, and a computer resource center with fast Internet connections, telephones and fax machines.
- Support from staff and fellow participants
Click for Details
ABLE Job Search provides unemployed and underemployed job seekers with the guidance and supports needed to navigate an increasingly complicated and competitive job search and application processes. The goal of the program is the development of strong and effective job search tools and eventually placement into unsubsidized employment. This program includes:
- Group job search sessions covering a range of job search topics, including goal setting, resume and cover letter development, job retention techniques, and effective networking
- A weekly facilitated Job Club
- Employer-led workshops focusing on company job application processes, employer expectations, worksite communication, social networking, and effective interviewing
- Individual career and job counseling
- Job development and placement assistance
- Interview tips and practice, including mock interviews conducted by current and former Human Resources representatives
- Assistance in mastering the on-line job application process
- Assistance in ensuring that each participant contacts a minimum of 12 employers per month (Most contacts should be formal job applications for suitable and appropriate jobs.)
- Support from job development and placement staff in identifying and accessing potential and appropriate job openings
Click for Details
To provide students with skills upgrading, recent work experience, and current references, Operation A.B.L.E. offers a six-week internship component with an ABLE partner employer. The goal is to match the internship placement with the interests, career goal, and skill level of each participant. Placements are established in a number of industries including healthcare, education, hospitality and the non-profit sector. Participants work four days per week with the fifth day set aside for group ” job clubs”. An agreement is negotiated between ABLE and the employer as a means to structure the experience and to ensure that the placement is in compliance with the training/career plan. The ABLE program manager provides regular follow-up with the employer to ensure a "good match" and deal with any issues that may arise at the worksite.
Click for Details
The ABLE Job Placement and Retention Program provides job-placed participants with three months of post-placement job retention services. The purpose of the program is to provide working ABLE clients with the case management and support services they need to make a successful transition to employment. The goal of the program will be the participant’s long-term retention and growth on the job. A longer term goal will be the employee’s eventual promotion and/or upgrade to a better job.
The program will include the following components:
- Weekly phone follow-up with recently-placed participant to provide support, guidance and counseling.
- Bi-weekly communication with participant’s supervisor to check on employee status and to identify any job-related issues before they escalate and affect performance and/or standing with the company.
- Referral to community-based providers or other resources for assistance in handling any individual or family case management issues.
- One-on-one career and job counseling, if needed.
- Assistance in identifying “next step” jobs and in navigating application process.
- Referral to ABLE skills instructors for assistance and/or tutoring in handling computer-related performance issues.
Click for Details
The ABLE Case Management component will provide ABLE training program participants with the counseling, supports and referrals they need to successfully deal with the financial, personal, family and "life" issues that may stand in the way of successful completion of the program, prevent the graduate from conducting an effective job search, and, ultimately, attaining (and keeping) employment.
Our clients are dealing with a range of issues that include: homelessness (or lack of stable housing); domestic violence; substance abuse; mental and physical health issues; dependent care challenges; financial insecurity; individual or family CORI or court involvement; and lack of confidence. We are also seeing an increasing number of participants who are looking to reenter the workforce after years spent caring for a spouse, parent or family member. Many in this cohort lack the self-confidence needed to convince employers (and themselves) that they can make a real and valuable contribution to the workplace.
We are also seeing the effect of the stronger job market as those mature workers who are more “employable” are able to return to the workplace. As a result, students in our training programs possess a greater number of barriers to employment and need enhanced case management, counseling and referral services. These enhanced case management and support services will be provided on a group and individual basis and also include assistance in applying for and accessing various income supports that when combined with paid employment will bring working graduates closer to individual and family self-sufficiency.
Click for Details
This program offers three levels of Adult Basic Education (ABE). Classes focus on the development of reading, writing, math, science, social studies, and computer literacy skills. Job readiness and soft skills modules are also incorporated into the curriculum. Topics include: resume and cover letter writing, interview skills, communication skills, and workplace etiquette.
Click for Details
Four levels of English for Speakers of Other Languages (ESOL) – SPL 1, SPL 2, and SPL 3/4. Students are taught contextualized grammar, civics, and math. Students also participate in conversation club, where volunteers have general conversation with students once a week to advance their oral skills.
Click for Details
Admin is a 6-week, full-time job readiness training program emphasizing academics, communication, computers, and employment skills. Participants spend 6 weeks in training focusing on soft skills, communication, business writing and professionalism, introduction to working in health care, customer service skills, work readiness skills, and computer skills. Graduates access employment opportunities and internships at Partners Healthcare, Brigham and Women’s Hospital, Tufts Health Plan, Boston Medical Center, and Harvard Pilgrim Insurance.
Click for Details
A 3-week, part-time workshop series focusing on work readiness skills, including interviewing, resume writing, computer skills, and communication. Graduates obtain positions with our employer partners or additional skills through employer partners in healthcare industry.
Click for Details
The HEART Consortium CNA program is a six-week, full-time training that prepare participants to work as Certified Nurse's Assistant in a variety of healthcare institutions, such as Brigham and Women's Hospital. This program is in partnership Roxbury Community College for the training and Mass General Brigham facilitates the job placement process. Participants will take classes in Medical Terminology, HIPPA regulations, Role Expectations, and Essential Skills. Approximately mid-training, participants will take clinical classes for one week, in which they learn how to take vitals, temperature, and other skills needed to monitor patients. Clinical training requires participants to practice on one another, and attend a classroom that is set up like a hospital room with a dummy to get more real-life practice. If a participant does not get placed for whatever reason, Project Hope works with them to find an alternative job placement. Case management services are provided for all the participants, which includes help with housing, transportation, food, laptops, and meeting other basic needs that arise. In addition, Project Hope case management services will be provided for a full year after job placement for added support and higher success rate.
Click for Details
12 week job retention support post job placement and additional support to reach new or other career pathway goals. Family Partners use an online Project Hope assessment to obtain information about participant's employment status, future goals, and basic needs. Monthly follow-ups are done via email, phone, or mail alternating among groups of alumni and prioritizing those with the highest needs.
Click for Details
Clients attend daily classroom- based training in order to build the documents necessary to implement a successful job search. This includes, but is not limited to, developing a resume, writing a cover letter, reference sheet, and thank you letter. Additionally, clients obtain the necessary skills to conduct job search over the internet.
Click for Details
The Industry Internship Program is a 4 -week credentialing and on the job training program. Clients learn soft and hard skills through participating in Project Place's three social enterprises (Clean Corners Bright Hopes, Logistics Apprenticeship Program, Working Opportunities for Women) representing the industries of janitorial and maintenance, logistics and vending, food production and manufacturing. Clients then receive additional industry specific classroom-based training, to reinforce skills, and have the opportunity to obtain industry recognized credentials, in Customer Services through the National Retail Federation Foundation, ServSafe, Mass Allergen, OSHA10 and Commercial Drivers License (CDL). Additionally, clients explore job opportunities and career pathways.
Click for Details
Home Health Aide Program provides services focused on the literacy and workplace basic skills training needed to gain employment in the Health Care field. Curriculum is developed by College/Nursing department. College will employ multiple methods to increase outreach and ensure retention. We will emphasize educational needs of each learner, and involvement of job readiness at every stage of the process that will be incorporated into the program in order to guarantee that the learners will continue to study until they have met their educational and career goals. Upon program completion students will be offered employment through a local partner agency.
Click for Details
This is a free program offered via a funding with United Way of Greater Plymouth County. Completing this HiSET/GED preparation course will help students earn a high school equivalency diploma. The course covers Reading, Writing, Science, Social Studies and Math. Successful completion of this program will help adult learners prepare for their next step, either with college, further training, employment or job placement.
Click for Details
The ABCs for Direct Care Worker Curriculum is grounded in adult learner centered principles. To enhance the Home Care Aide’s understanding of his/her roles, responsibilities, and limitations, the curriculum introduces these concepts in the first module: Roles and Responsibilities. Instructional scaffolding, a process used to help the worker develop a deeper understanding, continues to reintroduce the worker’s role, responsibilities, and limitations throughout the entire training; resulting in a deeper, more comprehensive understanding of the important role s/he has in home and community-based care. This curriculum is taught in both English and Spanish.
Click for Details
The Child Development Associate (CDA) credential is important for those in the professional childcare space. Commercial center directors and family child care providers have this credential either because it is mandatory for the job they hold, or as a step towards professional and career advancement. Maintaining the CDA credential requires continuing education. This educational opportunity will provide training on how to care for children safely within different environments.
Click for Details
This comprehensive program will prepare students to handle patient encounters, patient customer service and other areas related to intake and the coordination of a patient’s healthcare experience. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants.
Click for Details
Gain the knowledge and skills as you train for an entry-level position as a veterinary assistant. Veterinary assistants work in a variety of settings including animal hospitals and clinics, animal shelters, laboratories and zoos. They perform front office functions; assist in providing routine and emergency care; perform laboratory procedures; assist in dental and surgical procedures; and taking x-rays.
Click for Details
This course provides students with the theory and entry-level skills necessary to safely provide basic nursing assistant level care in a long-term care facility, acute care facility or home health care agency. Students learn the role and responsibilities of the nursing assistant and home health aide within the health care team, including patient and residents rights, professionalism, communication skills, basic body structure and function, common disorders, rehabilitation and restorative care, infection control and safety, special care concerns, and basic patient care skills, including vital signs. Upon completion of classroom and skills practice laboratory learning and competency testing, students participate in a clinical rotation at a skilled nursing facility, under the supervision of a registered nurse.
Upon successful completion of this course and successfully passing the state nurse aide competency examination, students are prepared to seek entry-level employment as a certified nursing assistant (C.N.A.) and home health aide.
Click for Details
Gain the knowledge and skills as you train for an entry-level position as a veterinary assistant. Veterinary Assistants work in a variety of settings including animal hospitals and clinics, animal shelters, laboratories and zoos. They perform front office functions; assist in providing routine and emergency care, perform laboratory procedures, assist in dental and surgical procedures, and taking x-rays.
Click for Details
This 58-hour certificate program will introduce the student to the basic knowledge needed for a career in ophthalmic medical assisting. This growing field is one in which the assistant works independent of the ophthalmologist preparing patients for their eye exam. Topics to be covered include: anatomy & physiology of the eye, medical terminology, ocular disease pharmacology, as well as, hands-on skills. Some classes will be held in the offices of local ophthalmologists. Ophthalmic experience or medical assisting background is desirable, but not necessary.
Click for Details
This 5-course certificate, developed by Google, includes innovative curriculum designed to prepare students for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google.
Through a mix of video lectures, quizzes, and hands-on labs and widgets, the program will introduce students to troubleshooting, customer service, networking, operating systems, system administration and security. Students will hear from Googlers with unique backgrounds whose own foundation in IT support served as a jumping off point for their careers.Through this Professional Certificate program students will have access to a variety of hands-on assessments which will help simulate many of the experiences of IT support that are critical for success in the workplace. Examples of virtual assessments include Assembling a Computer, Networking simulation, Writing Effective Support Documentation, Routing Paths and Subnets, Wireless Networking, Device Software Management, Public Key or Asymmetric Encryption, Incident Handling, among many other hands-on learning application.
Classes are available in English only as well.
Click for Details
This course introduces some of the fundamentals of machine tool technologies. It is focused on hands-on activities that are essential to a successful career in a manufacturing industry. Students learn from highly qualified instructors how to use bench working practices as well as operate lathes and milling machines. A variety of assignments challenge students to produce high precision parts while learning mechanical inspection techniques. Finally, students are introduced to the fundamentals of CNC programming and CNC equipment.
Click for Details
This 5-course certificate, developed by Google, includes innovative curriculum designed to prepare students for an entry-level role in IT support. A job in IT can mean in-person or remote help desk work in a small business or at a global company like Google.
Through a mix of video lectures, quizzes, and hands-on labs and widgets, the program will introduce students to troubleshooting, customer service, networking, operating systems, system administration and security. Students will hear from Googlers with unique backgrounds whose own foundation in IT support served as a jumping off point for their careers.Through this Professional Certificate program students will have access to a variety of hands-on assessments which will help simulate many of the experiences of IT support that are critical for success in the workplace. Examples of virtual assessments include Assembling a Computer, Networking simulation, Writing Effective Support Documentation, Routing Paths and Subnets, Wireless Networking, Device Software Management, Public Key or Asymmetric Encryption, Incident Handling, among many other hands-on learning application.
Classes available in a Bilingual English and Spanish.
Click for Details
This comprehensive program will prepare students to handle patient encounters, patient customer service and other areas related to intake and the coordination of a patients healthcare experience. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants.
Click for Details
The CDA, or the Child Development Associate, is an important credential for those in the professional childcare space. Commercial center Directors, and even family child care providers have this credential either because it is mandatory for the job they hold, or as a step towards professionalism and career advancement. Childcare is one industry that is here to stay no matter how the economy changes, however, the profitability of this industry is still subject to all the challenges of other businesses, even though demand for this service will never go away. Maintaining the CDA credential requires continuing education, and this education opportunity is prolific, but most of what is available surrounds the job itself - how to care for the kids, curriculum, safety, center specs, and more.
Click for Details
This course is designed to gain an understanding of the basic components of Office 365, communicating with the outlook web app, managing contacts, calendar, communicating with colleagues and using Skype and getting started with Microsoft Teams. Students learn and practice advanced apps and features. Topics include file storage and collaboration with OneDrive and using SharePoint, using Delve and Planner; and managing users, security compliance and domains.
Click for Details
The ABCs for Direct Care Worker Curriculum is grounded in adult learner centered principles. To enhance the Home Care Aides understanding of his/her roles, responsibilities, and limitations, the curriculum introduces these concepts in the first module: Roles and Responsibilities. Instructional scaffolding, a process used to help the worker develop a deeper understanding, continues to reintroduce the workers role, responsibilities, and limitations throughout the entire training; resulting in a deeper, more comprehensive understanding of the important role s/he has in home and community based care. This curriculum is taught in both English and Spanish.
Click for Details
Our personal trainer course is a great way to prepare to be a successful nationally Certified Personal Trainer. This course is for candidates wanting in-depth instruction and hands-on experience with a top veteran instructor to master the career skills & knowledge to be a successful trainer. The course consists of 16 hours of lecture and 16 hours of hands-on practical training labs to professionally master the position.
Level 1 Nationally Certified Personal Trainer: Successfully complete the written and practical exams. CPR/AED required.
Level 2 - Nationally Certified Personal Trainer: Successfully complete your Level 1 exams followed by a 30 hour internship that will help connect to local employers.
Click for Details
Many participants have dropped out of school, have criminal records, and have little work experience. Perhaps more importantly, these young people are not ready, willing or able to engage in traditional work or programming. For these reasons, Roca began to structure its programming to not only engage participants into educational activities that will promote employment over time, but to balance that with critical skills around emotional regulation and managing their barriers to employment and education. As a result, all Roca services are delivered as part of Roca's larger Intervention Model. This Intervention Model has four key components: 1) relentless outreach; 2) transformational relationships - or intensive case management; 3) stage based programming; and 4) engaged institutional partnerships. Educational programming is delivered as part of stage-based programming.
Educational programming for young people who dropped out of traditional academic settings is designed to tolerate the considerable comings and goings of young people in and out of class and move them through stages of change until they are able to participate consistently. Roca has designed a flexible educational curriculum suited to the skill levels and needs of young people. For young people who can attend classes with some support, the curriculum is sequential and builds on the prior lessons. For young people who are challenged to participate, the curriculum is stage appropriate, level appropriate, and can be taught in non-sequential sessions. This model allows for everyone to have the ability to access education regardless of where they are in the stages of change or their educational level.
After trying a range of curriculums and teaching methods to support out of school youth, Roca created alternative education programming that is both consistent with Massachusetts State Frameworks for adult education and able to tolerate the considerable comings and goings of young people in and out of class.
Each of the participants arrive at varying literacy levels as well progress at their own pace, however, lesson plans are constructed to meet each of their Individual Learning Plans. Over time, weeks and months, they increases their literacy and math skills and become ready to commit towards doing what it takes to take the GED test.
Click for Details
Roca's TRANSITIONAL EMPLOYMENT PROGRAM (TEP) uses real work to teach young people how to show up, follow instruction, and learn skills critical to succeed in the open labor market. Roca operates work crews - contracted through local governments, housing authorities and private companies - in custodial work, property maintenance, painting, and landscaping.
- Under the direct supervision and coaching of a working Crew Supervisor, transitional employees receive real pay (MA minimum wage) for real work. Participants work four days per week, and engage in other required training on the fifth day.
- Of note, Roca is not seeking support for participant wages, but rather is seeking support only for programmatic costs.
Transitional Employment is used for participants who are not ready for work and repeatedly fail at employment. Participants will be assigned to a 5-person work crew, with one crew supervisor, that works on state maintenance and cleaning contracts in the region, including, outdoor cleanups, construction site cleanup and other custodial tasks that can be completed in large groups. All participants holding basic assignment work slots will be paid for four (4) work days per week. Each work day has an actual work time of 6.5 hours not including lunch and transportation to and from the work site. The rate of pay for work slots is MA minimum wage. Participants also engage in a “development day” one (1) day per week, focusing on hard and soft skill development. Participants who are more prepared for employment can skip the basic transitional employment component and move immediately on to more advanced program elements. We plan on most participants spending 90 days in basic transitional employment before moving on to advanced transitional employment.
Advanced Transitional Employment (ATE) are individual and/or work crew placements, which may be partially subsidized at decreasing percentages over 6 months, in businesses and other organizations. Participants will be paid a minimum of $1 above the current MA minimum wage / hour for 32-40 hours per week. Initially, advanced work crews will complete green cleaning, building weatherization and other building maintenance projects in small crews of three workers and one supervisor. Advanced Transitional Employment positions will also include jobs in Roca's green cleaning production business, including all aspects of the business, from production to sales, administration and marketing. We plan on most participants spending 60 days in advanced transitional employment/green jobs training.
Click for Details
Roca provides pre-vocational readiness programming targeted to each young person's ability and readiness to learn including: Custodial Arts, Culinary Arts, Construction, Retail, Customer Service, Cosmetology/Barbering, Introduction to Precision Machining, Introduction to Metal Fabrication, Carpentry, Basic Electricity and Financial Literacy.
Training sessions range from drop in sessions to industry recognized certifications. All young people are afforded the opportunity to try out a variety of available career paths through engagement in short term informal training certifications. These informal sessions are often be offered in single sessions or in a short series of sessions and will offer an introduction to more comprehensive training offerings. Each session includes hands-on, project-based problem solving activities, games and mini-lessons aimed at engaging young people who are in contemplation about work or who have difficulty showing up. For example, there are trainings in construction, custodial arts, painting, installing drywall, and basic cooking skills. Trainings continue to be developed and new trainings are targeted to the interests of the participating young people (encouraging more intensive levels of engagement) and the needs of our partner employers.
For those who achieve success and develop interest through these short term training sessions, Roca delivers industry-recognized content (both classroom and on-site construction training) through a comprehensive range of employer-advised curricula in: Property Maintenance/Construction; Custodial Services; Culinary/Hospitality; and Office Administration. Industry-recognized certificates include OSHA General Industry, OSHA Forklift, 8-hour Lead Safe Renovators License, ServeSafe, Certified Occupancy Specialist (COS), multiple BETCO maintenance certificates, CPR, AED, and First Aid.
Click for Details
Roca’s integration of employment readiness and pre-vocational training is an alternative adult education program focused on helping young people acquire the basic knowledge and skills that are prerequisites to successful employment. As part of their required development, all participants will engage in job readiness training. Job readiness training will address all aspects of preparing for unsubsidized employment, from workplace communications to preparing for job interviews.
Roca has also integrated formal Workforce Readiness Criteria (WRC) that must be met for all participants that complete our educational, pre-vocational, and employment programming.
On- and off-site, one-on-one, and small group Workforce Readiness programming ensures that participants are fully equipped with the paperwork (ID, resume, childcare vouchers, etc.), knowledge of workplace behavior, and interview/communication skills necessary to find and retain employment.
Click for Details
Many participants have dropped out of school, have criminal records, and have little work experience. Perhaps more importantly, these young people are not ready, willing or able to engage in traditional work or programming. For these reasons, Roca began to structure its programming to not only engage participants into educational activities that will promote employment over time, but to balance that with critical skills around emotional regulation and managing their barriers to employment and education. As a result, all Roca services are delivered as part of Roca's larger Intervention Model. This Intervention Model has four key components: 1) relentless outreach; 2) transformational relationships - or intensive case management; 3) stage based programming; and 4) engaged institutional partnerships. Job placement services are delivered as part of stage-based programming.
Ultimately, Roca's goal is to move people through each of these training components with the goal of moving them into long term, unsubsidized employment. To support this work, participants work with Roca's Job Developer. Whenever possible, this employment will build on the skills developed during the training and subsidized employment experiences outlined above. Young people are encouraged to actively engage in the job development process, as Roca believes that this participation is essential to their success.
Roca's Employment Specialists work one-on-one with enrolled participants to provide guided job search activities with the goal of unsubsidized, permanent job placement in the community. The Employment Specialist/Job Developer simultaneously works with specific employers in the community to teach them about Roca, the population we work with, and any specific information related to a candidate's readiness or experience related to a specific position or employer.
Given that intensive case management and cognitive-behavioral support that is the foundation of our program model, Roca's Employment Specialists work closely with both the participant and the participant's Youth Worker (case manager) in providing job search activities.
Click for Details
Following job placement, Roca provides job retention and advancement services for up to 2 years. This support, provided by Youth Workers and our Employment Specialist, is laser-focused on ensuring that participants are not only retaining employment but are continuing to advance their skills and achieving the individual goals that will move them toward economic independence.
Roca will provide ongoing retention and advancement services for a minimum of two years after placement. For the first six months (or until the young person has achieved six months of job retention), these services will be provided by the youth worker, who will see the participant a minimum of two to three times per week (not counting the young person's participation in programming.) Following this six month period, the participant technically graduates from Roca, but continues to receive retention and advancement services from Roca for an additional two years. All retention and advancement services will be focused on ensuring that young people served are not only working but are continuing to advance their skills and achieving their individual goals that will move them towards economic independence.
Click for Details
Many participants have dropped out of school, have criminal records, and have little work experience. Perhaps more importantly, these young people are not ready, willing or able to engage in traditional work or programming. For these reasons, Roca began to structure its programming to not only engage participants into educational activities that will promote employment over time, but to balance that with critical skills around emotional regulation and managing their barriers to employment and education. As a result, all Roca services are delivered as part of Roca's larger Intervention Model. This Intervention Model has four key components: 1) relentless outreach; 2) transformational relationships - or intensive case management; 3) stage based programming; and 4) engaged institutional partnerships. Educational programming is delivered as part of stage-based programming.
Educational programming for young people who dropped out of traditional academic settings is designed to tolerate the considerable comings and goings of young people in and out of class and move them through stages of change until they are able to participate consistently. Roca has designed a flexible educational curriculum suited to the skill levels and needs of young people. For young people who can attend classes with some support, the curriculum is sequential and builds on the prior lessons. For young people who are challenged to participate, the curriculum is stage appropriate, level appropriate, and can be taught in non-sequential sessions. This model allows for everyone to have the ability to access education regardless of where they are in the stages of change or their educational level.
After trying a range of curriculums and teaching methods to support out of school youth, Roca created alternative education programming that is both consistent with Massachusetts State Frameworks for adult education and able to tolerate the considerable comings and goings of young people in and out of class.
Each of the participants arrive at varying literacy levels as well progress at their own pace, however, lesson plans are constructed to meet each of their Individual Learning Plans. Over time, weeks and months, they increases their literacy and math skills and become ready to commit towards doing what it takes to take the GED test.
Click for Details
Roca's TRANSITIONAL EMPLOYMENT PROGRAM (TEP) uses real work to teach young people how to show up, follow instruction, and learn skills critical to succeed in the open labor market. Roca operates work crews - contracted through local governments, housing authorities and private companies - in custodial work, property maintenance, painting, and landscaping.
- Under the direct supervision and coaching of a working Crew Supervisor, transitional employees receive real pay (MA minimum wage) for real work. Participants work four days per week, and engage in other required training on the fifth day.
- Of note, Roca is not seeking support for participant wages, but rather is seeking support only for programmatic costs.
Transitional Employment is used for participants who are not ready for work and repeatedly fail at employment. Participants will be assigned to a 5-person work crew, with one crew supervisor, that works on state maintenance and cleaning contracts in the region, including, outdoor cleanups, construction site cleanup and other custodial tasks that can be completed in large groups. All participants holding basic assignment work slots will be paid for four (4) work days per week. Each work day has an actual work time of 6.5 hours not including lunch and transportation to and from the work site. The rate of pay for work slots is MA minimum wage. Participants also engage in a “development day” one (1) day per week, focusing on hard and soft skill development. Participants who are more prepared for employment can skip the basic transitional employment component and move immediately on to more advanced program elements. We plan on most participants spending 90 days in basic transitional employment before moving on to advanced transitional employment.
Advanced Transitional Employment (ATE) are individual and/or work crew placements, which may be partially subsidized at decreasing percentages over 6 months, in businesses and other organizations. Participants will be paid a minimum of $1 above the current MA minimum wage / hour for 32-40 hours per week. Initially, advanced work crews will complete green cleaning, building weatherization and other building maintenance projects in small crews of three workers and one supervisor. Advanced Transitional Employment positions will also include jobs in Roca's green cleaning production business, including all aspects of the business, from production to sales, administration and marketing. We plan on most participants spending 60 days in advanced transitional employment/green jobs training.
Click for Details
Roca provides pre-vocational readiness programming targeted to each young person's ability and readiness to learn including: Custodial Arts, Culinary Arts, Construction, Retail, Customer Service, Cosmetology/Barbering, Introduction to Precision Machining, Introduction to Metal Fabrication, Carpentry, Basic Electricity and Financial Literacy.
Training sessions range from drop in sessions to industry recognized certifications. All young people are afforded the opportunity to try out a variety of available career paths through engagement in short term informal training certifications. These informal sessions are often be offered in single sessions or in a short series of sessions and will offer an introduction to more comprehensive training offerings. Each session includes hands-on, project-based problem solving activities, games and mini-lessons aimed at engaging young people who are in contemplation about work or who have difficulty showing up. For example, there are trainings in construction, custodial arts, painting, installing drywall, and basic cooking skills. Trainings continue to be developed and new trainings are targeted to the interests of the participating young people (encouraging more intensive levels of engagement) and the needs of our partner employers.
For those who achieve success and develop interest through these short term training sessions, Roca delivers industry-recognized content (both classroom and on-site construction training) through a comprehensive range of employer-advised curricula in: Property Maintenance/Construction; Custodial Services; Culinary/Hospitality; and Office Administration. Industry-recognized certificates include OSHA General Industry, OSHA Forklift, 8-hour Lead Safe Renovators License, ServeSafe, Certified Occupancy Specialist (COS), multiple BETCO maintenance certificates, CPR, AED, and First Aid.
Click for Details
Roca has integrated formal Workforce Readiness Criteria (WRC) that must be met for all participants that complete our educational, pre-vocational, and employment programming. Roca has trained staff members dedicated specifically to ensuring that participants meet specific goals within the four major WRC headings: Basic Needs; Workforce Readiness Workshops; Workforce Behaviors & Demonstrated Skill Assessments; and, Concrete Benchmarks. WRC are clearly defined and ensure that participants are both prepared and competitive when they enter employment and educational opportunities outside of Roca. Together, these programs and the transformational relationship provided by the youth worker are a potent combination in bringing about positive behavior and outlook change with the skills necessary to re-engage in the workforce and be economically self-sufficient. An outline of the requirements for work readiness are included as an attachment to this document.
Onsite and off-site, one-on-one and small group Workforce Readiness Programming ensures that participants are fully equipped with the paperwork (ID, resume, childcare vouchers, etc.), knowledge of workplace behavior, and interview/communication skills necessary to find and retain employment. Eight workforce readiness workshops in Basic Financial Literacy, Conflict Management, What to Know About Your CORI, Customer Service, Job Applications, Mock Interviews, Sexual Harassment, and Workforce Communication must each be completed twice, along with a Workforce Readiness Skill Assessment, prior to job search activities or placement.
In addition, a key component of Roca's workforce readiness work described above is the delivery of our life skills curriculum and cognitive behavioral therapy. These delivery of these services provides young people with the concrete skills they need to be able to successfully engage in employment. This is particularly true for this group of young people who often face extreme levels of emotional dysregulation, often resulting inlong term unemployment and job loss.
Finally, young people with work with Youth Workers and CORI counselors to work to better understand and manage the impact of their criminal history and other key barriers to employment.
Click for Details
Many participants have dropped out of school, have criminal records, and have little work experience. Perhaps more importantly, these young people are not ready, willing or able to engage in traditional work or programming. For these reasons, Roca began to structure its programming to not only engage participants into educational activities that will promote employment over time, but to balance that with critical skills around emotional regulation and managing their barriers to employment and education. As a result, all Roca services are delivered as part of Roca's larger Intervention Model. This Intervention Model has four key components: 1) relentless outreach; 2) transformational relationships - or intensive case management; 3) stage based programming; and 4) engaged institutional partnerships. Job placement services are delivered as part of stage-based programming.
Ultimately, Roca's goal is to move people through each of these training components with the goal of moving them into long term, unsubsidized employment. To support this work, participants work with Roca's Job Developer. Whenever possible, this employment will build on the skills developed during the training and subsidized employment experiences outlined above. Young people are encouraged to actively engage in the job development process, as Roca believes that this participation is essential to their success.
Roca's Employment Specialists work one-on-one with enrolled participants to provide guided job search activities with the goal of unsubsidized, permanent job placement in the community. The Employment Specialist/Job Developer simultaneously works with specific employers in the community to teach them about Roca, the population we work with, and any specific information related to a candidate's readiness or experience related to a specific position or employer.
Given that intensive case management and cognitive-behavioral support that is the foundation of our program model, Roca's Employment Specialists work closely with both the participant and the participant's Youth Worker (case manager) in providing job search activities.
Click for Details
Following job placement, Roca provides job retention and advancement services for up to 2 years. This support, provided by Youth Workers and our Employment Specialist, is laser-focused on ensuring that participants are not only retaining employment but are continuing to advance their skills and achieving the individual goals that will move them toward economic independence.
Roca will provide ongoing retention and advancement services for a minimum of two years after placement. For the first six months (or until the young person has achieved six months of job retention), these services will be provided by the youth worker, who will see the participant a minimum of two to three times per week (not counting the young person's participation in programming.) Following this six month period, the participant technically graduates from Roca, but continues to receive retention and advancement services from Roca for an additional two years. All retention and advancement services will be focused on ensuring that young people served are not only working but are continuing to advance their skills and achieving their individual goals that will move them towards economic independence.
Click for Details
Many participants have dropped out of school, have criminal records, and have little work experience. Perhaps more importantly, these young people are not ready, willing or able to engage in traditional work or programming. For these reasons, Roca began to structure its programming to not only engage participants into educational activities that will promote employment over time, but to balance that with critical skills around emotional regulation and managing their barriers to employment and education. As a result, all Roca services are delivered as part of Roca's larger Intervention Model. This Intervention Model has four key components: 1) relentless outreach; 2) transformational relationships - or intensive case management; 3) stage based programming; and 4) engaged institutional partnerships. Educational programming is delivered as part of stage-based programming.
Educational programming for young people who dropped out of traditional academic settings is designed to tolerate the considerable comings and goings of young people in and out of class and move them through stages of change until they are able to participate consistently. Roca has designed a flexible educational curriculum suited to the skill levels and needs of young people. For young people who can attend classes with some support, the curriculum is sequential and builds on the prior lessons. For young people who are challenged to participate, the curriculum is stage appropriate, level appropriate, and can be taught in non-sequential sessions. This model allows for everyone to have the ability to access education regardless of where they are in the stages of change or their educational level.
After trying a range of curriculums and teaching methods to support out of school youth, Roca created alternative education programming that is both consistent with Massachusetts State Frameworks for adult education and able to tolerate the considerable comings and goings of young people in and out of class.
Each of the participants arrive at varying literacy levels as well progress at their own pace, however, lesson plans are constructed to meet each of their Individual Learning Plans. Over time, weeks and months, they increases their literacy and math skills and become ready to commit towards doing what it takes to take the GED test.
Click for Details
TRANSITIONAL EMPLOYMENT PROGRAM (TEP) uses real work to teach young people how to show up, follow instruction, and learn skills critical to succeed in the open labor market. Roca operates work crews - contracted through local governments, housing authorities and private companies - in custodial work, property maintenance, painting, and landscaping.
- Under the direct supervision and coaching of a working Crew Supervisor, transitional employees receive real pay (MA minimum wage) for real work. Participants work four days per week, and engage in other required training on the fifth day.
- Of note, Roca is not seeking support for participant wages, but rather is seeking support only for programmatic costs.
Transitional Employment is used for participants who are not ready for work and repeatedly fail at employment. Participants will be assigned to a 5-person work crew, with one crew supervisor, that works on state maintenance and cleaning contracts in the region, including, outdoor cleanups, construction site cleanup and other custodial tasks that can be completed in large groups. All participants holding basic assignment work slots will be paid for four (4) work days per week. Each work day has an actual work time of 6.5 hours not including lunch and transportation to and from the work site. The rate of pay for work slots is MA minimum wage. Participants also engage in a “development day” one (1) day per week, focusing on hard and soft skill development. Participants who are more prepared for employment can skip the basic transitional employment component and move immediately on to more advanced program elements. We plan on most participants spending 90 days in basic transitional employment before moving on to advanced transitional employment.
Advanced Transitional Employment (ATE) are individual and/or work crew placements, which may be partially subsidized at decreasing percentages over 6 months, in businesses and other organizations. Participants will be paid a minimum of $1 above the current MA minimum wage / hour for 32-40 hours per week. Initially, advanced work crews will complete green cleaning, building weatherization and other building maintenance projects in small crews of three workers and one supervisor. Advanced Transitional Employment positions will also include jobs in Roca's green cleaning production business, including all aspects of the business, from production to sales, administration and marketing. We plan on most participants spending 60 days in advanced transitional employment/green jobs training.
Click for Details
Roca provides pre-vocational readiness programming targeted to each young person's ability and readiness to learn including: Custodial Arts, Culinary Arts, Construction, Retail, Customer Service, Cosmetology/Barbering, Introduction to Precision Machining, Introduction to Metal Fabrication, Carpentry, Basic Electricity and Financial Literacy.
Training sessions range from drop in sessions to industry recognized certifications. All young people are afforded the opportunity to try out a variety of available career paths through engagement in short term informal training certifications. These informal sessions are often be offered in single sessions or in a short series of sessions and will offer an introduction to more comprehensive training offerings. Each session includes hands-on, project-based problem solving activities, games and mini-lessons aimed at engaging young people who are in contemplation about work or who have difficulty showing up. For example, there are trainings in construction, custodial arts, painting, installing drywall, and basic cooking skills. Trainings continue to be developed and new trainings are targeted to the interests of the participating young people (encouraging more intensive levels of engagement) and the needs of our partner employers.
For those who achieve success and develop interest through these short term training sessions, Roca delivers industry-recognized content (both classroom and on-site construction training) through a comprehensive range of employer-advised curricula in: Property Maintenance/Construction; Custodial Services; Culinary/Hospitality; and Office Administration. Industry-recognized certificates include OSHA General Industry, OSHA Forklift, 8-hour Lead Safe Renovators License, ServeSafe, Certified Occupancy Specialist (COS), multiple BETCO maintenance certificates, CPR, AED, and First Aid.
Click for Details
Roca’s integration of employment readiness and pre-vocational training is an alternative adult education program focused on helping young people acquire the basic knowledge and skills that are prerequisites to successful employment. As part of their required development, all participants will engage in job readiness training. Job readiness training will address all aspects of preparing for unsubsidized employment, from workplace communications to preparing for job interviews.
Roca has also integrated formal Workforce Readiness Criteria (WRC) that must be met for all participants that complete our educational, pre-vocational, and employment programming.
On- and off-site, one-on-one, and small group Workforce Readiness programming ensures that participants are fully equipped with the paperwork (ID, resume, childcare vouchers, etc.), knowledge of workplace behavior, and interview/communication skills necessary to find and retain employment.
Click for Details
Many participants have dropped out of school, have criminal records, and have little work experience. Perhaps more importantly, these young people are not ready, willing or able to engage in traditional work or programming. For these reasons, Roca began to structure its programming to not only engage participants into educational activities that will promote employment over time, but to balance that with critical skills around emotional regulation and managing their barriers to employment and education. As a result, all Roca services are delivered as part of Roca's larger Intervention Model. This Intervention Model has four key components: 1) relentless outreach; 2) transformational relationships - or intensive case management; 3) stage based programming; and 4) engaged institutional partnerships. Job placement services are delivered as part of stage-based programming.
Ultimately, Roca's goal is to move people through each of these training components with the goal of moving them into long term, unsubsidized employment. To support this work, participants work with Roca's Job Developer. Whenever possible, this employment will build on the skills developed during the training and subsidized employment experiences outlined above. Young people are encouraged to actively engage in the job development process, as Roca believes that this participation is essential to their success.
Roca's Employment Specialists work one-on-one with enrolled participants to provide guided job search activities with the goal of unsubsidized, permanent job placement in the community. The Employment Specialist/Job Developer simultaneously works with specific employers in the community to teach them about Roca, the population we work with, and any specific information related to a candidate's readiness or experience related to a specific position or employer.
Given that intensive case management and cognitive-behavioral support that is the foundation of our program model, Roca's Employment Specialists work closely with both the participant and the participant's Youth Worker (case manager) in providing job search activities.
Click for Details
Following job placement, Roca provides job retention and advancement services for up to 2 years. This support, provided by Youth Workers and our Employment Specialist, is laser-focused on ensuring that participants are not only retaining employment but are continuing to advance their skills and achieving the individual goals that will move them toward economic independence.
Roca will provide ongoing retention and advancement services for a minimum of two years after placement. For the first six months (or until the young person has achieved six months of job retention), these services will be provided by the youth worker, who will see the participant a minimum of two to three times per week (not counting the young person's participation in programming.) Following this six month period, the participant technically graduates from Roca, but continues to receive retention and advancement services from Roca for an additional two years. All retention and advancement services will be focused on ensuring that young people served are not only working but are continuing to advance their skills and achieving their individual goals that will move them towards economic independence.
Click for Details
Many participants have dropped out of school, have criminal records, and have little work experience. Perhaps more importantly, these young people are not ready, willing or able to engage in traditional work or programming. For these reasons, Roca began to structure its programming to not only engage participants into educational activities that will promote employment over time, but to balance that with critical skills around emotional regulation and managing their barriers to employment and education. As a result, all Roca services are delivered as part of Roca's larger Intervention Model. This Intervention Model has four key components: 1) relentless outreach; 2) transformational relationships - or intensive case management; 3) stage based programming; and 4) engaged institutional partnerships. Educational programming is delivered as part of stage-based programming.
Educational programming for young people who dropped out of traditional academic settings is designed to tolerate the considerable comings and goings of young people in and out of class and move them through stages of change until they are able to participate consistently. Roca has designed a flexible educational curriculum suited to the skill levels and needs of young people. For young people who can attend classes with some support, the curriculum is sequential and builds on the prior lessons. For young people who are challenged to participate, the curriculum is stage appropriate, level appropriate, and can be taught in non-sequential sessions. This model allows for everyone to have the ability to access education regardless of where they are in the stages of change or their educational level.
After trying a range of curriculums and teaching methods to support out of school youth, Roca created alternative education programming that is both consistent with Massachusetts State Frameworks for adult education and able to tolerate the considerable comings and goings of young people in and out of class.
Each of the participants arrive at varying literacy levels as well progress at their own pace, however, lesson plans are constructed to meet each of their Individual Learning Plans. Over time, weeks and months, they increases their literacy and math skills and become ready to commit towards doing what it takes to take the GED test.
Click for Details
TRANSITIONAL EMPLOYMENT PROGRAM (TEP) uses real work to teach young people how to show up, follow instruction, and learn skills critical to succeed in the open labor market. Roca operates work crews - contracted through local governments, housing authorities and private companies - in custodial work, property maintenance, painting, and landscaping.
- Under the direct supervision and coaching of a working Crew Supervisor, transitional employees receive real pay (MA minimum wage) for real work. Participants work four days per week, and engage in other required training on the fifth day.
- Of note, Roca is not seeking support for participant wages, but rather is seeking support only for programmatic costs.
Transitional Employment is used for participants who are not ready for work and repeatedly fail at employment. Participants will be assigned to a 5-person work crew, with one crew supervisor, that works on state maintenance and cleaning contracts in the region, including, outdoor cleanups, construction site cleanup and other custodial tasks that can be completed in large groups. All participants holding basic assignment work slots will be paid for four (4) work days per week. Each work day has an actual work time of 6.5 hours not including lunch and transportation to and from the work site. The rate of pay for work slots is MA minimum wage. Participants also engage in a “development day” one (1) day per week, focusing on hard and soft skill development. Participants who are more prepared for employment can skip the basic transitional employment component and move immediately on to more advanced program elements. We plan on most participants spending 90 days in basic transitional employment before moving on to advanced transitional employment.
Advanced Transitional Employment (ATE) are individual and/or work crew placements, which may be partially subsidized at decreasing percentages over 6 months, in businesses and other organizations. Participants will be paid a minimum of $1 above the current MA minimum wage / hour for 32-40 hours per week. Initially, advanced work crews will complete green cleaning, building weatherization and other building maintenance projects in small crews of three workers and one supervisor. Advanced Transitional Employment positions will also include jobs in Roca's green cleaning production business, including all aspects of the business, from production to sales, administration and marketing. We plan on most participants spending 60 days in advanced transitional employment/green jobs training.
Click for Details
Roca provides pre-vocational readiness programming targeted to each young person's ability and readiness to learn including: Custodial Arts, Culinary Arts, Construction, Retail, Customer Service, Cosmetology/Barbering, Introduction to Precision Machining, Introduction to Metal Fabrication, Carpentry, Basic Electricity and Financial Literacy.
Training sessions range from drop in sessions to industry recognized certifications. All young people are afforded the opportunity to try out a variety of available career paths through engagement in short term informal training certifications. These informal sessions are often be offered in single sessions or in a short series of sessions and will offer an introduction to more comprehensive training offerings. Each session includes hands-on, project-based problem solving activities, games and mini-lessons aimed at engaging young people who are in contemplation about work or who have difficulty showing up. For example, there are trainings in construction, custodial arts, painting, installing drywall, and basic cooking skills. Trainings continue to be developed and new trainings are targeted to the interests of the participating young people (encouraging more intensive levels of engagement) and the needs of our partner employers.
For those who achieve success and develop interest through these short term training sessions, Roca delivers industry-recognized content (both classroom and on-site construction training) through a comprehensive range of employer-advised curricula in: Property Maintenance/Construction; Custodial Services; Culinary/Hospitality; and Office Administration. Industry-recognized certificates include OSHA General Industry, OSHA Forklift, 8-hour Lead Safe Renovators License, ServeSafe, Certified Occupancy Specialist (COS), multiple BETCO maintenance certificates, CPR, AED, and First Aid.
Click for Details
Roca’s has integrated formal Workforce Readiness Criteria (WRC) that must be met for all participants that complete our educational, pre-vocational, and employment programming. Roca has trained staff members dedicated specifically to ensuring that participants meet specific goals within the four major WRC headings: Basic Needs; Workforce Readiness Workshops; Workforce Behaviors & Demonstrated Skill Assessments; and, Concrete Benchmarks. WRC are clearly defined and ensure that participants are both prepared and competitive when they enter employment and educational opportunities outside of Roca. Together, these programs and the transformational relationship provided by the youth worker are a potent combination in bringing about positive behavior and outlook change with the skills necessary to re-engage in the workforce and be economically self-sufficient. An outline of the requirements for work readiness are included as an attachment to this document.
Onsite and off-site, one-on-one and small group Workforce Readiness Programming ensures that participants are fully equipped with the paperwork (ID, resume, childcare vouchers, etc.), knowledge of workplace behavior, and interview/communication skills necessary to find and retain employment. Eight workforce readiness workshops in Basic Financial Literacy, Conflict Management, What to Know About Your CORI, Customer Service, Job Applications, Mock Interviews, Sexual Harassment, and Workforce Communication must each be completed twice, along with a Workforce Readiness Skill Assessment, prior to job search activities or placement.
In addition, a key component of Roca's workforce readiness work described above is the delivery of our life skills curriculum and cognitive behavioral therapy. These delivery of these services provides young people with the concrete skills they need to be able to successfully engage in employment. This is particularly true for this group of young people who often face extreme levels of emotional dysregulation, often resulting inlong term unemployment and job loss.
Finally, young people with work with Youth Workers and CORI counselors to work to better understand and manage the impact of their criminal history and other key barriers to employment.
Click for Details
Many participants have dropped out of school, have criminal records, and have little work experience. Perhaps more importantly, these young people are not ready, willing or able to engage in traditional work or programming. For these reasons, Roca began to structure its programming to not only engage participants into educational activities that will promote employment over time, but to balance that with critical skills around emotional regulation and managing their barriers to employment and education. As a result, all Roca services are delivered as part of Roca's larger Intervention Model. This Intervention Model has four key components: 1) relentless outreach; 2) transformational relationships - or intensive case management; 3) stage based programming; and 4) engaged institutional partnerships. Job placement services are delivered as part of stage-based programming.
Ultimately, Roca's goal is to move people through each of these training components with the goal of moving them into long term, unsubsidized employment. To support this work, participants work with Roca's Job Developer. Whenever possible, this employment will build on the skills developed during the training and subsidized employment experiences outlined above. Young people are encouraged to actively engage in the job development process, as Roca believes that this participation is essential to their success.
Roca's Employment Specialists work one-on-one with enrolled participants to provide guided job search activities with the goal of unsubsidized, permanent job placement in the community. The Employment Specialist/Job Developer simultaneously works with specific employers in the community to teach them about Roca, the population we work with, and any specific information related to a candidate's readiness or experience related to a specific position or employer.
Given that intensive case management and cognitive-behavioral support that is the foundation of our program model, Roca's Employment Specialists work closely with both the participant and the participant's Youth Worker (case manager) in providing job search activities.
Click for Details
Following job placement, Roca provides job retention and advancement services for up to 2 years. This support, provided by Youth Workers and our Employment Specialist, is laser-focused on ensuring that participants are not only retaining employment but are continuing to advance their skills and achieving the individual goals that will move them toward economic independence.
Roca will provide ongoing retention and advancement services for a minimum of two years after placement. For the first six months (or until the young person has achieved six months of job retention), these services will be provided by the youth worker, who will see the participant a minimum of two to three times per week (not counting the young person's participation in programming.) Following this six month period, the participant technically graduates from Roca, but continues to receive retention and advancement services from Roca for an additional two years. All retention and advancement services will be focused on ensuring that young people served are not only working but are continuing to advance their skills and achieving their individual goals that will move them towards economic independence.
Click for Details
Many participants have dropped out of school, have criminal records, and have little work experience. Perhaps more importantly, these young people are not ready, willing or able to engage in traditional work or programming. For these reasons, Roca began to structure its programming to not only engage participants into educational activities that will promote employment over time, but to balance that with critical skills around emotional regulation and managing their barriers to employment and education. As a result, all Roca services are delivered as part of Roca's larger Intervention Model. This Intervention Model has four key components: 1) relentless outreach; 2) transformational relationships - or intensive case management; 3) stage based programming; and 4) engaged institutional partnerships. Educational programming is delivered as part of stage-based programming.
Educational programming for young people who dropped out of traditional academic settings is designed to tolerate the considerable comings and goings of young people in and out of class and move them through stages of change until they are able to participate consistently. Roca has designed a flexible educational curriculum suited to the skill levels and needs of young people. For young people who can attend classes with some support, the curriculum is sequential and builds on the prior lessons. For young people who are challenged to participate, the curriculum is stage appropriate, level appropriate, and can be taught in non-sequential sessions. This model allows for everyone to have the ability to access education regardless of where they are in the stages of change or their educational level.
After trying a range of curriculums and teaching methods to support out of school youth, Roca created alternative education programming that is both consistent with Massachusetts State Frameworks for adult education and able to tolerate the considerable comings and goings of young people in and out of class.
Each of the participants arrive at varying literacy levels as well progress at their own pace, however, lesson plans are constructed to meet each of their Individual Learning Plans. Over time, weeks and months, they increases their literacy and math skills and become ready to commit towards doing what it takes to take the GED test.
Click for Details
TRANSITIONAL EMPLOYMENT PROGRAM (TEP) uses real work to teach young people how to show up, follow instruction, and learn skills critical to succeed in the open labor market. Roca operates work crews - contracted through local governments, housing authorities and private companies - in custodial work, property maintenance, painting, and landscaping.
- Under the direct supervision and coaching of a working Crew Supervisor, transitional employees receive real pay (MA minimum wage) for real work. Participants work four days per week, and engage in other required training on the fifth day.
- Of note, Roca is not seeking support for participant wages, but rather is seeking support only for programmatic costs.
Transitional Employment is used for participants who are not ready for work and repeatedly fail at employment. Participants will be assigned to a 5-person work crew, with one crew supervisor, that works on state maintenance and cleaning contracts in the region, including, outdoor cleanups, construction site cleanup and other custodial tasks that can be completed in large groups. All participants holding basic assignment work slots will be paid for four (4) work days per week. Each work day has an actual work time of 6.5 hours not including lunch and transportation to and from the work site. The rate of pay for work slots is MA minimum wage. Participants also engage in a “development day” one (1) day per week, focusing on hard and soft skill development. Participants who are more prepared for employment can skip the basic transitional employment component and move immediately on to more advanced program elements. We plan on most participants spending 90 days in basic transitional employment before moving on to advanced transitional employment.
Advanced Transitional Employment (ATE) are individual and/or work crew placements, which may be partially subsidized at decreasing percentages over 6 months, in businesses and other organizations. Participants will be paid a minimum of $1 above the current MA minimum wage / hour for 32-40 hours per week. Initially, advanced work crews will complete green cleaning, building weatherization and other building maintenance projects in small crews of three workers and one supervisor. Advanced Transitional Employment positions will also include jobs in Roca's green cleaning production business, including all aspects of the business, from production to sales, administration and marketing. We plan on most participants spending 60 days in advanced transitional employment/green jobs training.
Click for Details
Roca provides pre-vocational readiness programming targeted to each young person's ability and readiness to learn including: Custodial Arts, Culinary Arts, Construction, Retail, Customer Service, Cosmetology/Barbering, Introduction to Precision Machining, Introduction to Metal Fabrication, Carpentry, Basic Electricity and Financial Literacy.
Training sessions range from drop in sessions to industry recognized certifications. All young people are afforded the opportunity to try out a variety of available career paths through engagement in short term informal training certifications. These informal sessions are often be offered in single sessions or in a short series of sessions and will offer an introduction to more comprehensive training offerings. Each session includes hands-on, project-based problem solving activities, games and mini-lessons aimed at engaging young people who are in contemplation about work or who have difficulty showing up. For example, there are trainings in construction, custodial arts, painting, installing drywall, and basic cooking skills. Trainings continue to be developed and new trainings are targeted to the interests of the participating young people (encouraging more intensive levels of engagement) and the needs of our partner employers.
For those who achieve success and develop interest through these short term training sessions, Roca delivers industry-recognized content (both classroom and on-site construction training) through a comprehensive range of employer-advised curricula in: Property Maintenance/Construction; Custodial Services; Culinary/Hospitality; and Office Administration. Industry-recognized certificates include OSHA General Industry, OSHA Forklift, 8-hour Lead Safe Renovators License, ServeSafe, Certified Occupancy Specialist (COS), multiple BETCO maintenance certificates, CPR, AED, and First Aid.
Click for Details
Roca’s has integrated formal Workforce Readiness Criteria (WRC) that must be met for all participants that complete our educational, pre-vocational, and employment programming. Roca has trained staff members dedicated specifically to ensuring that participants meet specific goals within the four major WRC headings: Basic Needs; Workforce Readiness Workshops; Workforce Behaviors & Demonstrated Skill Assessments; and, Concrete Benchmarks. WRC are clearly defined and ensure that participants are both prepared and competitive when they enter employment and educational opportunities outside of Roca. Together, these programs and the transformational relationship provided by the youth worker are a potent combination in bringing about positive behavior and outlook change with the skills necessary to re-engage in the workforce and be economically self-sufficient. An outline of the requirements for work readiness are included as an attachment to this document.
Onsite and off-site, one-on-one and small group Workforce Readiness Programming ensures that participants are fully equipped with the paperwork (ID, resume, childcare vouchers, etc.), knowledge of workplace behavior, and interview/communication skills necessary to find and retain employment. Eight workforce readiness workshops in Basic Financial Literacy, Conflict Management, What to Know About Your CORI, Customer Service, Job Applications, Mock Interviews, Sexual Harassment, and Workforce Communication must each be completed twice, along with a Workforce Readiness Skill Assessment, prior to job search activities or placement.
In addition, a key component of Roca's workforce readiness work described above is the delivery of our life skills curriculum and cognitive behavioral therapy. These delivery of these services provides young people with the concrete skills they need to be able to successfully engage in employment. This is particularly true for this group of young people who often face extreme levels of emotional dysregulation, often resulting inlong term unemployment and job loss.
Finally, young people with work with Youth Workers and CORI counselors to work to better understand and manage the impact of their criminal history and other key barriers to employment.
Click for Details
Many participants have dropped out of school, have criminal records, and have little work experience. Perhaps more importantly, these young people are not ready, willing or able to engage in traditional work or programming. For these reasons, Roca began to structure its programming to not only engage participants into educational activities that will promote employment over time, but to balance that with critical skills around emotional regulation and managing their barriers to employment and education. As a result, all Roca services are delivered as part of Roca's larger Intervention Model. This Intervention Model has four key components: 1) relentless outreach; 2) transformational relationships - or intensive case management; 3) stage based programming; and 4) engaged institutional partnerships. Job placement services are delivered as part of stage-based programming.
Ultimately, Roca's goal is to move people through each of these training components with the goal of moving them into long term, unsubsidized employment. To support this work, participants work with Roca's Job Developer. Whenever possible, this employment will build on the skills developed during the training and subsidized employment experiences outlined above. Young people are encouraged to actively engage in the job development process, as Roca believes that this participation is essential to their success.
Roca's Employment Specialists work one-on-one with enrolled participants to provide guided job search activities with the goal of unsubsidized, permanent job placement in the community. The Employment Specialist/Job Developer simultaneously works with specific employers in the community to teach them about Roca, the population we work with, and any specific information related to a candidate's readiness or experience related to a specific position or employer.
Given that intensive case management and cognitive-behavioral support that is the foundation of our program model, Roca's Employment Specialists work closely with both the participant and the participant's Youth Worker (case manager) in providing job search activities.
Click for Details
Following job placement, Roca provides job retention and advancement services for up to 2 years. This support, provided by Youth Workers and our Employment Specialist, is laser-focused on ensuring that participants are not only retaining employment but are continuing to advance their skills and achieving the individual goals that will move them toward economic independence.
Roca will provide ongoing retention and advancement services for a minimum of two years after placement. For the first six months (or until the young person has achieved six months of job retention), these services will be provided by the youth worker, who will see the participant a minimum of two to three times per week (not counting the young person's participation in programming.) Following this six month period, the participant technically graduates from Roca, but continues to receive retention and advancement services from Roca for an additional two years. All retention and advancement services will be focused on ensuring that young people served are not only working but are continuing to advance their skills and achieving their individual goals that will move them towards economic independence.
Click for Details
The Moving Ahead Program is a classroom-based employment readiness program serving adult men and women who have histories of homelessness, mental illness, substance abuse. MAP prioritizes serving individuals who are currently homeless. MAP maintains a very low barrier to entry, requiring only 30 days sobriety, an 8th grade literacy level, a stated intention to find and maintain employment, and a stated commitment to meeting the expectations of the program.
MAP classes are 14 weeks long and operate on a rolling basis throughout the year. Students participate in the classroom Monday-Friday, for a total of 24 hours per week. The curriculum includes self-exploration, stress-management and overall wellness, workplace readiness and relevant skill building, career exploration, basic computer skills, and job search techniques and practices including resumes, cover letters, online databases and applications, interviewing skills and practice, and communicating with employers. Work in the classroom is supplemented by the Employment Services team, which seeks out and manages existing employer partnerships, and connects students with employers and jobs. Students also participate in Studio Shine, a career image program component which prioritizes self-image and professional image, and provides students with clothing they need for interviews and the workplace. Finally, each student works individually with the on-staff counselor, who helps them to identify and reduce barriers to their success in the job market or workplace and help them to ensure stability in their recovery and or other areas of their lives.
The classroom and individual work is supplemented by a variety of other program supports designed to reduce barriers to success and ensure the likelihood of participant completion and job placement. All participants receive 16 weeks of temporary housing in a sober environment, a weekly stipend to pay for essential items, and a MBTA pass to remove any barriers to daily attendance, and breakfast and lunch daily.
Click for Details
The First Source Jobs Program provides job search support to job seekers who face barriers to employment. We work with participants individually to identify and address barriers to employment, and to provide training to learn the skills needed to conduct an effective job search. This includes how to conduct online job searches, how to utilize and expand someone's network, resume and cover letter writing training, interview practice/mock interviews, and workplace communication etiquette training.
In addition to one-on-one coaching and support, participants attend the weekly Networking Cafe, a job readiness training and networking event facilitated by First Source staff. The event is a space for job seekers to share their experiences in the job search process, network with other job seekers, friends, neighbors, and employers. Each weekly topic provides opportunities for skill development related to job readiness or career growth. Example workshop topics include: How to find your ideal job; Developing your personal elevator pitch; Resume and cover letter writing; and Interview preparation. Many sessions also include structured networking with HR representatives from local businesses looking to fill open positions. These sessions help participants learn about the skills that are in demand, what companies are hiring, and how to grow their careers. It is also a time for non-native English speakers to practice their language skills in a safe and comfortable environment.
Click for Details
The First Source Jobs Program provides supervised job search support to job seekers who face barriers to employment. We work with one-on-one with participants to identify and address barriers to employment, set short and long term career goals, to provide job search assistance, job application assistance, help create resumes and cover letters, job placement, postplacement support, networking assistance, and case management.
Career coaches are available to work with participants in many different languages, including Spanish, Portuguese, Arabic, Hindi/Urdu, and Haitian Creole. While being able to access services in the language that one feels most comfortable is important to our approach, we also work with participants to develop their English and computer skills, as this is an important component for career advancement for many job seekers.
Click for Details
Joan Brack Adult Learning Center (JBALC) provides group and one-on-one instruction for low-income adults in the areas of Pre-HiSET/GED and HiSET/GED preparation. The classroom
instruction and curriculum offer individuals the ability to ascertain a HiSET/GED and provides career exploration, workplace math and English, soft skill development/job readiness training and job search assistance.
Participants reach positive outcomes when they earn a HiSET/GED, enter a skills training program,
post-secondary education or get a job. Other positive outcomes include but are not limited to: improving computer and financial literacy, improving math and English, communication skills, better understanding of American workplace, going on a job interview, researching career options, exploring colleges or training programs, finishing a resume and improving interviewing skills.
Located in the Joan Brack Adult Learning Center at SMOC, students have easy access to the benefits of the career center such as resources and referrals to jobs, computer lab access and a series of workshops designed to introduce job search and soft skills topics. Students also have a multitude of other resources provided by SMOC which include counseling, housing and family services.
Click for Details
The Joan Brack Adult Learning Center (JBALC) offers Essential ESL: From Survival to Success. This competency-based curriculum is targeted to English speakers at the high beginner to high intermediate levels. The course provides group and 1:1 instruction. All levels are in the same classroom but engage in different small group activities focused on enhancing different competency areas (i.e. grammar, pronunciation, vocabulary, etc.). There are 4 cycles offered per year (each three months, 9 hours per week); Fall: Finding Success in the US; Winter: Exploring American Culture; Spring: Making Community Connections; Summer: Communicating at Home and Abroad. Throughout each cycle opportunities are provided for career exploration, soft skill development, understanding the job search process and the American workplace.
Participants graduate once they attend and master all four cycles. As students' progress at different rates, all students will demonstrate competency to advance at least one level (i.e. High beginner to Intermediate).
Click for Details
The Green Jobs Academy has a dual mission; provide entry level skills training preparing individuals for in-demand, living wage jobs with a career ladder in the weatherization industry, and to provide flexible,
customized, continuing education training for weatherization and energy efficiency workers to continue to advance in the weatherization industry. The GJA uses a comprehensive model for training and placing under/unemployed individuals in entry-level jobs in the weatherization industry. Additional levels of training are provided that lead to industry certifications allowing workers to climb a career ladder and advance in position and pay.
The Weatherization Installer course consists of 2 weeks of classroom and hands-on training following the US Department of Energy curriculum and the Weatherization Assistance Program standardized training curriculum. The course includes 2 industry certifications for on the job safety and lead renovation. Classes are followed by the opportunity for on-the job training with a potential permanent placement.
Click for Details
The Joan Brack Adult Learning Center offers Basic ESL: Building Up Beginners. The curriculum is targeted to low-beginner and beginner level students. The course provides group and one-on-one instruction. There are four cycles offered per year (each three months, 6 hours per week); Fall: Finding Success in the U.S.; Winter: Exploring American Culture; Spring: Making Community Connections; Summer: Communicating at Home and Abroad. Students can progress within the class from low-beginner to beginner level and ultimately into the Essential ESL class at the high-beginner level when they’ve mastered the material.
Click for Details
- Individual meeting with case manager
- Work history assessment
- Career development plan
- Resume preparation and revision
- Interview practice with feedback
- Job search strategy and assistance
- Completion of employer contact record
Click for Details
- Job search/work readiness class in Square One computer lab to search for employment opportunities; networking with class and online
- Completion of career development plan
- Individual career coaching and job search assistance
- Interview practice with feedback
- Job search strategy and assistance
Click for Details
The CNA II training program will provide participants with entry-level job skills that allow entry to the health care field and prepare for the Massachusetts state board examination to become a Certified Nurse Aide (CNA) and receive certification in CPR. Students learn to care for residents in long-term care facilities and will practice the following skills: personal patient care, patient rights, lifting and turning patients, safety, infection control, bed, bath and feeding, vital signs, record keeping, mental health care of residents and stress management.
Click for Details
English as a Second Language course (ESL) serves adult learners through Transition English/Academic Prep. English reading, writing, speaking and listening skills are incorporated into a curriculum with topics related to American life skills, culture and activities to support learner goals. This curriculum is designed for a multi-lingual group of English non-speakers who have language proficiency problems. It facilitates in the talking of the language, in its broadest. Their most helpful sense is presented through a series of specific, connective words and concepts that are essential with connective concepts or as the term cognitive awareness expresses, and are most useful in the learning of the English language. The Health education modules help individuals to increase their jobs opportunities, and able to seek employment in the health care system, as health educators, community health workers, health coaches etc. They can learn new skills, refresh their knowledge, or gain a new experience with these healthcare modules.
Individuals can apply their knowledge in their own work place or able to work in the health care system. For individuals seeking to start a career in healthcare this is a wonderful opportunity. These modules will help to engage individuals in the health field, and to understand basic health topics including cancer education, diabetes prevention, and senior care, among others. Both programs are combined with computer basic literacy classes to help participants to increase their market and the uses of new learning skills and technology.
Click for Details
The English as a Second Language portion of this course serves adult learners through Transition English/Academic Prep. English reading, writing, speaking, and listening skills are incorporated into a curriculum with topics related to American life skills, culture, and activities to support learner goals. This curriculum is designed for a multi-lingual group of English non-speakers who have language proficiency problems. The Health Education portion of this course will help to engage individuals interested in the health field, and help them understand basic health topics, including cancer education, diabetes prevention, and senior care. The program has a series of elements that help connect words with concepts to facilitate the comprehensive learning of English. In addition, students may develop cognitive awareness, which is one of the most helpful ways to learn a new language.
Click for Details
The English as a Second Language portion of this course serves adult learners through Transition English/Academic Prep. English reading, writing, speaking, and listening skills are incorporated into a curriculum with topics related to American life skills, culture, and activities to support learner goals. This curriculum is designed for a multi-lingual group of English non-speakers who have language proficiency problems. The Health Education portion of this course will help to engage individuals interested in the health field, and help them understand basic health topics, including cancer education, diabetes prevention, and senior care. The program has a series of elements that help connect words with concepts to facilitate the comprehensive learning of English. In addition, students may develop cognitive awareness, which is one of the most helpful ways to learn a new language.
Click for Details
Instruction in preparation for the GED / HiSET (high school equivalency test). Curriculum includes math, language arts, social studies, science and writing. Volunteer tutors and digital learning in the computer lab available. Students may choose from afternoon or evening classes
Click for Details
Basic English language instruction. Four levels available from beginner to advanced. Students move through each level upon successful completion. Daytime, evening, or Saturday classes available. Classes address English speaking, listening, reading, and writing skills. Curriculum addresses health literacy, occupational literacy, computer literacy, financial literacy, community resources, and civics education. Volunteer tutors and digital learning in computer laboratory available. Students are able to choose from daytime, evening, or Saturday schedules based on their scheduling needs.
All programs are provided virtually using Zoom until the public health situation has improved.
Click for Details
The Literacy Project’s adult basic education programming provides; academic instruction to prepare students to pass a high school equivalency test, education and career advising and readiness activities to help students overcome barriers to entering the workforce and continuing their education, and opportunities for students to engage meaningfully and equitably in the economic, social, cultural and civic life of their communities. Programming consists of:
1. Academic classes that serve students at the basic literacy, pre-HSE (High-School Equivalency), HSE preparation, and College Readiness levels, and integrate computer literacy activities. Classes are led by a staff instructor with assistance of trained volunteers
2. In-class college and job readiness activities to explore occupational interests, gain knowledge of workplace expectations, develop computer skills, learn about post-secondary education opportunities and learn about the college environment and expectations.
3. Individual advising for goal setting, action planning and taking next steps such as applying for a job or enrolling in community college, and for problem-solving to overcome obstacles to pursuing education/job readiness goals and to connect with needed resources.
The program serves out-of-school youth ages 16 and older and under-educated adults. Classes are held September through May each year and there are no classes in June, July, and August. Students are enrolled in the ongoing classes on a monthly basis, September through April, as space permits. Job readiness activities and assistance with job search are provided during class time or individual advising time and the time a student spends is not tracked outside of regular class time, therefore there are no separate Job Search or Job Search Training hours. Homework is optional and student time spent on homework is not tracked. Student progress is measured by gains in educational functioning levels (EFL) on the Massachusetts Adult Proficiency Tests (MAPT) in Reading and Math. There are 6 EFLs, each corresponding to 2 grade levels, so an EFL gain in a subject area represents progress through 2 grade levels. Other achievements that indicate participant progress are; passing either the HiSET or GED exam and achieving a High School Equivalency Degree, enrollment in a post-secondary education or training program, obtaining new employment, getting a raise, promotion, or other improvement in a job they are already working. Weekly participation varies from 4 hours a week to 13 hours a week depending on the class and the location. Here are the class schedule details: Beginning Adult Basic Education classes in Amherst, Northampton, and Greenfield meet on Tuesday and Friday mornings for a total of 5 class hours a week. Pre-HSE and HSE Preparation classes in Amherst, Northampton, and Greenfield meet on Monday, Wednesday, and Thursday mornings for a total of 7.5 class hours a week. Pre-HSE and HSE Preparation classes in Orange meet on Monday, Tuesday, and Wednesday mornings for a total of 9 class hours a week. Pre-HSE class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 13 class hours a week. HSE Preparation class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 11 class hours a week Career Readiness class with a focus on computer literacy meets in Orange on Tuesday and Wednesday afternoons for a total of 4 hours a week. Career Pathways class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 4 hours a week. College Readiness class in Amherst and Greenfield meets on Tuesday and Friday mornings for a total of 5 hours a week College Readiness class in Northampton and Ware meets on Tuesday and Thursday afternoons for a total of 4 hours a week The Literacy Project classes will be conducted remotely in the fall of the upcoming program year. Staff will meet individually with students for intake and assessment and education and career advising. These meetings may be by phone or in-person as needed. Remote classes will be held on Zoom, and teachers will provide learning activities using Google Classroom and online learning software applications. Teachers and Advisors will communicate with students by phone and e-mail. Students will be provided with workbooks and other materials, including a chrome book if needed, so that they can fully participate in the learning activities.
Click for Details
The Literacy Project’s adult basic education programming provides; academic instruction to prepare students to pass a high school equivalency test, education and career advising and readiness activities to help students overcome barriers to entering the workforce and continuing their education, and opportunities for students to engage meaningfully and equitably in the economic, social, cultural and civic life of their communities. Programming consists of:
1. Academic classes that serve students at the basic literacy, pre-HSE (High-School Equivalency), HSE preparation, and College Readiness levels, and integrate computer literacy activities. Classes are led by a staff instructor with assistance of trained volunteers
2. In-class college and job readiness activities to explore occupational interests, gain knowledge of workplace expectations, develop computer skills, learn about post-secondary education opportunities and learn about the college environment and expectations.
3. Individual advising for goal setting, action planning and taking next steps such as applying for a job or enrolling in community college, and for problem-solving to overcome obstacles to pursuing education/job readiness goals and to connect with needed resources.
The program serves out-of-school youth ages 16 and older and under-educated adults. Classes are held September through May each year and there are no classes in June, July, and August. Students are enrolled in the ongoing classes on a monthly basis, September through April, as space permits. Job readiness activities and assistance with job search are provided during class time or individual advising time and the time a student spends is not tracked outside of regular class time, therefore there are no separate Job Search or Job Search Training hours. Homework is optional and student time spent on homework is not tracked. Student progress is measured by gains in educational functioning levels (EFL) on the Massachusetts Adult Proficiency Tests (MAPT) in Reading and Math. There are 6 EFLs, each corresponding to 2 grade levels, so an EFL gain in a subject area represents progress through 2 grade levels. Other achievements that indicate participant progress are; passing either the HiSET or GED exam and achieving a High School Equivalency Degree, enrollment in a post-secondary education or training program, obtaining new employment, getting a raise, promotion, or other improvement in a job they are already working. Weekly participation varies from 4 hours a week to 13 hours a week depending on the class and the location. Here are the class schedule details: Beginning Adult Basic Education classes in Amherst, Northampton, and Greenfield meet on Tuesday and Friday mornings for a total of 5 class hours a week. Pre-HSE and HSE Preparation classes in Amherst, Northampton, and Greenfield meet on Monday, Wednesday, and Thursday mornings for a total of 7.5 class hours a week. Pre-HSE and HSE Preparation classes in Orange meet on Monday, Tuesday, and Wednesday mornings for a total of 9 class hours a week. Pre-HSE class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 13 class hours a week. HSE Preparation class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 11 class hours a week Career Readiness class with a focus on computer literacy meets in Orange on Tuesday and Wednesday afternoons for a total of 4 hours a week. Career Pathways class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 4 hours a week. College Readiness class in Amherst and Greenfield meets on Tuesday and Friday mornings for a total of 5 hours a week College Readiness class in Northampton and Ware meets on Tuesday and Thursday afternoons for a total of 4 hours a week The Literacy Project classes will be conducted remotely in the fall of the upcoming program year. Staff will meet individually with students for intake and assessment and education and career advising. These meetings may be by phone or in-person as needed. Remote classes will be held on Zoom, and teachers will provide learning activities using Google Classroom and online learning software applications. Teachers and Advisors will communicate with students by phone and e-mail. Students will be provided with workbooks and other materials, including a chrome book if needed, so that they can fully participate in the learning activities.
Click for Details
The Literacy Project’s adult basic education programming provides; academic instruction to prepare students to pass a high school equivalency test, education and career advising and readiness activities to help students overcome barriers to entering the workforce and continuing their education, and opportunities for students to engage meaningfully and equitably in the economic, social, cultural and civic life of their communities. Programming consists of:
1. Academic classes that serve students at the basic literacy, pre-HSE (High-School Equivalency), HSE preparation, and College Readiness levels, and integrate computer literacy activities. Classes are led by a staff instructor with assistance of trained volunteers
2. In-class college and job readiness activities to explore occupational interests, gain knowledge of workplace expectations, develop computer skills, learn about post-secondary education opportunities and learn about the college environment and expectations.
3. Individual advising for goal setting, action planning and taking next steps such as applying for a job or enrolling in community college, and for problem-solving to overcome obstacles to pursuing education/job readiness goals and to connect with needed resources.
The program serves out-of-school youth ages 16 and older and under-educated adults. Classes are held September through May each year and there are no classes in June, July, and August. Students are enrolled in the ongoing classes on a monthly basis, September through April, as space permits. Job readiness activities and assistance with job search are provided during class time or individual advising time and the time a student spends is not tracked outside of regular class time, therefore there are no separate Job Search or Job Search Training hours. Homework is optional and student time spent on homework is not tracked. Student progress is measured by gains in educational functioning levels (EFL) on the Massachusetts Adult Proficiency Tests (MAPT) in Reading and Math. There are 6 EFLs, each corresponding to 2 grade levels, so an EFL gain in a subject area represents progress through 2 grade levels. Other achievements that indicate participant progress are; passing either the HiSET or GED exam and achieving a High School Equivalency Degree, enrollment in a post-secondary education or training program, obtaining new employment, getting a raise, promotion, or other improvement in a job they are already working. Weekly participation varies from 4 hours a week to 13 hours a week depending on the class and the location. Here are the class schedule details: Beginning Adult Basic Education classes in Amherst, Northampton, and Greenfield meet on Tuesday and Friday mornings for a total of 5 class hours a week. Pre-HSE and HSE Preparation classes in Amherst, Northampton, and Greenfield meet on Monday, Wednesday, and Thursday mornings for a total of 7.5 class hours a week. Pre-HSE and HSE Preparation classes in Orange meet on Monday, Tuesday, and Wednesday mornings for a total of 9 class hours a week. Pre-HSE class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 13 class hours a week. HSE Preparation class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 11 class hours a week Career Readiness class with a focus on computer literacy meets in Orange on Tuesday and Wednesday afternoons for a total of 4 hours a week. Career Pathways class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 4 hours a week. College Readiness class in Amherst and Greenfield meets on Tuesday and Friday mornings for a total of 5 hours a week College Readiness class in Northampton and Ware meets on Tuesday and Thursday afternoons for a total of 4 hours a week The Literacy Project classes will be conducted remotely in the fall of the upcoming program year. Staff will meet individually with students for intake and assessment and education and career advising. These meetings may be by phone or in-person as needed. Remote classes will be held on Zoom, and teachers will provide learning activities using Google Classroom and online learning software applications. Teachers and Advisors will communicate with students by phone and e-mail. Students will be provided with workbooks and other materials, including a chrome book if needed, so that they can fully participate in the learning activities.
Click for Details
The Literacy Project’s adult basic education programming provides; academic instruction to prepare students to pass a high school equivalency test, education and career advising and readiness activities to help students overcome barriers to entering the workforce and continuing their education, and opportunities for students to engage meaningfully and equitably in the economic, social, cultural and civic life of their communities. Programming consists of:
1. Academic classes that serve students at the basic literacy, pre-HSE (High-School Equivalency), HSE preparation, and College Readiness levels, and integrate computer literacy activities. Classes are led by a staff instructor with assistance of trained volunteers
2. In-class college and job readiness activities to explore occupational interests, gain knowledge of workplace expectations, develop computer skills, learn about post-secondary education opportunities and learn about the college environment and expectations.
3. Individual advising for goal setting, action planning and taking next steps such as applying for a job or enrolling in community college, and for problem-solving to overcome obstacles to pursuing education/job readiness goals and to connect with needed resources.
The program serves out-of-school youth ages 16 and older and under-educated adults. Classes are held September through May each year and there are no classes in June, July, and August. Students are enrolled in the ongoing classes on a monthly basis, September through April, as space permits. Job readiness activities and assistance with job search are provided during class time or individual advising time and the time a student spends is not tracked outside of regular class time, therefore there are no separate Job Search or Job Search Training hours. Homework is optional and student time spent on homework is not tracked. Student progress is measured by gains in educational functioning levels (EFL) on the Massachusetts Adult Proficiency Tests (MAPT) in Reading and Math. There are 6 EFLs, each corresponding to 2 grade levels, so an EFL gain in a subject area represents progress through 2 grade levels. Other achievements that indicate participant progress are; passing either the HiSET or GED exam and achieving a High School Equivalency Degree, enrollment in a post-secondary education or training program, obtaining new employment, getting a raise, promotion, or other improvement in a job they are already working. Weekly participation varies from 4 hours a week to 13 hours a week depending on the class and the location. Here are the class schedule details: Beginning Adult Basic Education classes in Amherst, Northampton, and Greenfield meet on Tuesday and Friday mornings for a total of 5 class hours a week. Pre-HSE and HSE Preparation classes in Amherst, Northampton, and Greenfield meet on Monday, Wednesday, and Thursday mornings for a total of 7.5 class hours a week. Pre-HSE and HSE Preparation classes in Orange meet on Monday, Tuesday, and Wednesday mornings for a total of 9 class hours a week. Pre-HSE class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 13 class hours a week. HSE Preparation class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 11 class hours a week Career Readiness class with a focus on computer literacy meets in Orange on Tuesday and Wednesday afternoons for a total of 4 hours a week. Career Pathways class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 4 hours a week. College Readiness class in Amherst and Greenfield meets on Tuesday and Friday mornings for a total of 5 hours a week College Readiness class in Northampton and Ware meets on Tuesday and Thursday afternoons for a total of 4 hours a week The Literacy Project classes will be conducted remotely in the fall of the upcoming program year. Staff will meet individually with students for intake and assessment and education and career advising. These meetings may be by phone or in-person as needed. Remote classes will be held on Zoom, and teachers will provide learning activities using Google Classroom and online learning software applications. Teachers and Advisors will communicate with students by phone and e-mail. Students will be provided with workbooks and other materials, including a chrome book if needed, so that they can fully participate in the learning activities.
Click for Details
The Literacy Project’s adult basic education programming provides; academic instruction to prepare students to pass a high school equivalency test, education and career advising and readiness activities to help students overcome barriers to entering the workforce and continuing their education, and opportunities for students to engage meaningfully and equitably in the economic, social, cultural and civic life of their communities. Programming consists of:
1. Academic classes that serve students at the basic literacy, pre-HSE (High-School Equivalency), HSE preparation, and College Readiness levels, and integrate computer literacy activities. Classes are led by a staff instructor with assistance of trained volunteers
2. In-class college and job readiness activities to explore occupational interests, gain knowledge of workplace expectations, develop computer skills, learn about post-secondary education opportunities and learn about the college environment and expectations.
3. Individual advising for goal setting, action planning and taking next steps such as applying for a job or enrolling in community college, and for problem-solving to overcome obstacles to pursuing education/job readiness goals and to connect with needed resources.
The program serves out-of-school youth ages 16 and older and under-educated adults. Classes are held September through May each year and there are no classes in June, July, and August. Students are enrolled in the ongoing classes on a monthly basis, September through April, as space permits. Job readiness activities and assistance with job search are provided during class time or individual advising time and the time a student spends is not tracked outside of regular class time, therefore there are no separate Job Search or Job Search Training hours. Homework is optional and student time spent on homework is not tracked. Student progress is measured by gains in educational functioning levels (EFL) on the Massachusetts Adult Proficiency Tests (MAPT) in Reading and Math. There are 6 EFLs, each corresponding to 2 grade levels, so an EFL gain in a subject area represents progress through 2 grade levels. Other achievements that indicate participant progress are; passing either the HiSET or GED exam and achieving a High School Equivalency Degree, enrollment in a post-secondary education or training program, obtaining new employment, getting a raise, promotion, or other improvement in a job they are already working. Weekly participation varies from 4 hours a week to 13 hours a week depending on the class and the location. Here are the class schedule details: Beginning Adult Basic Education classes in Amherst, Northampton, and Greenfield meet on Tuesday and Friday mornings for a total of 5 class hours a week. Pre-HSE and HSE Preparation classes in Amherst, Northampton, and Greenfield meet on Monday, Wednesday, and Thursday mornings for a total of 7.5 class hours a week. Pre-HSE and HSE Preparation classes in Orange meet on Monday, Tuesday, and Wednesday mornings for a total of 9 class hours a week. Pre-HSE class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 13 class hours a week. HSE Preparation class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 11 class hours a week Career Readiness class with a focus on computer literacy meets in Orange on Tuesday and Wednesday afternoons for a total of 4 hours a week. Career Pathways class in Ware meets on Monday, Tuesday, Wednesday, and Thursday mornings for a total of 4 hours a week. College Readiness class in Amherst and Greenfield meets on Tuesday and Friday mornings for a total of 5 hours a week College Readiness class in Northampton and Ware meets on Tuesday and Thursday afternoons for a total of 4 hours a week The Literacy Project classes will be conducted remotely in the fall of the upcoming program year. Staff will meet individually with students for intake and assessment and education and career advising. These meetings may be by phone or in-person as needed. Remote classes will be held on Zoom, and teachers will provide learning activities using Google Classroom and online learning software applications. Teachers and Advisors will communicate with students by phone and e-mail. Students will be provided with workbooks and other materials, including a chrome book if needed, so that they can fully participate in the learning activities.
Click for Details
During the SNAP Path to Work time frame, CONNECT intends to offer three cycles of a healthcare skills and job readiness program in partnership with IINE and health care employers. A request for a Commonwealth Corporation Workforce Competitiveness Trust Fund grant is in progress; program design and planning is underway. As the program is more fully developed, some elements may change. IINE’s staff that are embedded at CONNECT handle assessments, training, and job placement services. TND’s staff that are embedded at CONNECT take responsibility for participant recruitment, SNAP enrollment, job fairs, financial literacy training, and access to CONNECT’s suite of services including one-on-one financial coaching for interested trainees.
The program expects to focus on environmental services, food services, or other in-demand, entry level positions available at healthcare institutions such as patient transport. Classes will be held remotely over Zoom or in person at CONNECT's office in Chelsea should conditions allow. Program curriculum may include:
- Introduction to environmental services and food services work, including OSHA 10 and ServSafe certification.
- Overview of career pathways at health care institutions.
- General job skills training including contextualized ESOL and computer literacy.
- Financial education including budgeting and debt management.
- Job search training including resume building, cover letter writing, and interview preparation. By the end of the course, participants will learn how to:
- Apply for environmental and/or food services positions or other jobs at health care institutions.
- Succeed in environmental and/or food services jobs.
- Chart a course for advancement once employed at a health care institution.
- Be financially literate.
- Use a computer and have a basic understanding of Microsoft Office software.
In addition to job supports, all participants will have the opportunity to access CONNECT's other services such as affordable housing assistance, public benefits assistance, access to banking products, and free tax preparation. We expect the following outcomes:
- 95 of 112 (85%) participants will graduate from the program a year.
- 67 participants (70%) will attain a job at a health care institution a year.
Click for Details
Given COVID-19, our original plan to offer hospitality training has shifted to more general job readiness. CONNECT will conduct the marketing and outreach for the program, including e-blasts and flyering, and will collaborate with IINE on screening and intake activities. IINE staff embedded at CONNECT will lead the training at which participants will complete the following activities:
- Customer Service - practice greetings, introductions, positive customer service phrases.
- Transferable Skills - identify transferable skills and personal qualities by completing worksheets.
- Resume Writing - Discuss strong vs. weak resumes, complete resume template with teacher's help, complete and submit a final copy of resume via email.
- Cover Letters - complete a cover letter template, submit a final cover letter draft via email.
- Financial Literacy - participate in an online financial education class on credit and credit repair.
- Online Job Searching and Emailing - examine formal vs. informal emails, practice online job search.
- Interviewing - complete template of interview responses, orally practice interview responses.
- Communication - read articles entitled '5 Habits of Highly Effective Communicators' and 'How to Communicate Effectively at Work' - complete worksheets about these articles independently Mock Interviews and Job Applications - practice phone interviews with teacher, apply for jobs with help from instructor.
- Public Speaking & Presentation Skills - listen to TED Talk entitled 'How To Speak So That People Want To Listen', make an impromptu speech convincing class to give you $5, practice bringing an idea to your manager at work.
- Graduation - participate in virtual graduation ceremony.
Depending upon COVID-19 restrictions, classes will be offered either in person or remotely via Chromebooks along with hotspots. In addition to job supports, all participants will have the opportunity to access CONNECT’s other services such as housing assistance, public benefits assistance, access to banking products, and free tax preparation. CONNECT provides a holistic set of services that help its clients achieve stability and resilience.
We expect the following outcomes:
- 75 people will enroll and 64 people will graduate the program a year.
- 45 people will attain jobs; 40 will retain jobs for 90 days.
Click for Details
In partnership with the International Institute of New England (IINE), CONNECT will contribute to two cycles of a pre-apprenticeship training program in building maintenance and construction trades, as a subcontractor to MassHire Metro North Workforce Board that is the lead applicant on a request for a FY20 Senator Kenneth J. Donnelly Workforce Success grant from the Commonwealth Corporation. Employer partners include the Association of Builders and Contractors (ABC) and Winn Residential who will deliver job skills training.
As subcontractors to MassHire Metro North Workforce Board, CONNECT and IINE coordinate their respective activities. IINE’s staff that are embedded at CONNECT will handle assessments, training, job placement and case management services. TND’s staff that are embedded at CONNECT take responsibility for participant recruitment, SNAP enrollment, job fairs, financial literacy training, and access to CONNECT’s suite of services including one-on-one financial coaching for interested trainees.
Program activities include outreach, recruitment, assessment, and screening activities to enroll eligible applicants; job readiness training including soft skills training in resume and interview preparation and English for employment; financial education classes covering topics such as budgeting and debt management; job placement supports; and case management throughout job training, placement and retention phases.
Since so many of our clients have had difficulty accessing remote learning and Zoom calls during COVID-19, the course may also include some computer literacy training. The curriculum can also include contextualized English for Employment content if demand is determined. CONNECT will support IINE on job placement, and develop and run virtual and/or in-person interview preparation workshops.
Job placement and job retention services are a component of CONNECT’s employment training services. Case management in support of job retention is managed by primarily by IINE’s Skills Training Manager with assistance from CONNECT’s financial coaches and Workforce Development Manager. Case management in support of post-placement retention uses a robust retention-tracking system. Using a retention questionnaire, each newly graduated and employed program participant responds to questions about their work environment, transportation, communication with co-workers and supervisors, and the participant’s desire to remain in their new position. The goal of these questions is to provide post- placement case management support by troubleshooting any early challenges and removing any early barriers to success. Case management staff will offer to work with participants to set longer-term employment and financial goals. Interested participants will have an opportunity to continue with one-on-one financial and employment coaching to work on career ladder milestones such as college enrollment, ESOL advancement, or other financial goals.
Click for Details
The TRA-Quincy YouthBuild Program - Construction Skills Track is designed to provide low-income, out-of-school youth, aged 16-24 with an opportunity to transform their lives and become contributing partners in the community. Participants receive on-the-job, hands-on, construction skills training utilizing an actual housing rehabilitation project or new construction site in the community that helps to create quality low-income housing. Additionally, participants receive Home Building Institute (HBI) Pre-Apprenticeship Certification Training (PACT) and OSHA certification training. Participants also receive High School Equivalency Test (HiSET/GED) preparation; leadership skills development – including community service projects; counseling and support services; life, financial literacy and job readiness training, as well as assistance with job placement and transition to higher education opportunities.
Click for Details
The TRA-Worcester YouthBuild Program - Construction Skills Track is designed to provide low-income, out-of-school youth, aged 16-24 with an opportunity to transform their lives and become contributing partners in the community. Participants receive on-the-job, hands-on, construction skills training utilizing an actual housing rehabilitation project or new construction site in the community that helps to create quality low-income housing. Additionally, participants receive Home Building Institute (HBI)
Pre-Apprenticeship Certification Training (PACT) and OSHA certification training. Participants also receive High School Equivalency Test (HiSET/GED) preparation; leadership skills development – including community service projects; counseling and support services; life, financial literacy and job readiness training, as well as assistance with job placement and transition to higher education opportunities.
Click for Details
The TRA-Worcester YouthBuild Program - Nursing Assistant/Home Health Aide Track is designed to provide low-income, out-of-school youth, aged 16-24 with an opportunity to transform their lives and become contributing partners in the community. Participants receive a combination of classroom, hands-on, and clinical skills training via TRA's partnership with the Fieldstone School, resulting in opportunities to earn certifications in CPR, Nursing Assistant and Home Health Aide disciplines. Participants also receive High School Equivalency Test (HiSET/GED) preparation; leadership skills development – including community service projects; counseling and support services; life, financial literacy and job readiness training, as well as assistance with job placement and transition to higher education opportunities.
Click for Details
UTEC offers an educational component for all participating youth. It consists of morning circles, HISET, individual instruction as needed, outside job training classes or educational opportunities, afternoon cases in building financial capacity, and other career building course offerings.
UTEC offers onsite HiSET preparation classes for young adults who do not yet have their high school credential. With 2 FTE instructors supported by 2 Commonwealth Corps service interns for classroom and tutoring support, UTEC's education program is highly tailored for individual student needs. Additionally, young adults participate in credit-eligible coursework through a dual-enrollment program with Middlesex Community College, so that academic Education programming continues after a participant earns a HiSET.
Click for Details
Young adults who complete Transformational Beginnings expectations move into one of UTEC’s other social enterprise areas and attend expanded, holistic programming that includes onsite education, social justice workshops, and other experiential learning. The Food Services social enterprise focuses on culinary hard skills and customer service skills that are essential for food- and hospitality-related employment. Participants work in one or more of the enterprise areas: catering, Café UTEC, and/or commercial kitchen. Youth also earn their ServSafe Food Handler certification.
Click for Details
All young adults who enroll at UTEC begin in Transformational Beginnings, which operates in one industry-specific area (Mattress Recycling) according to the schedule outlined below.
Phase I: Participants meet with intake specialist Transitional Coaches for essential job readiness steps, including personal documentation, benefits coordination, and bank account setup. They also study and test for their OSHA 10-hour certification during this period. This is a maximum of 4 weeks for SNAP purposes.
Phase II: The Transformational Beginnings vocational training phase focuses on basic work skills and safety requirements. Participants must demonstrate consistent attendance and receive qualifying scores on performance reviews administered by the TB program manager. Participants progress at their own pace before advancing to the next level of workforce development.
Click for Details
Young adults who complete Transformational Beginnings expectations move into one of UTEC’s other social enterprise areas and attend expanded, holistic programming that includes onsite education, social justice workshops, and other experiential learning. The Woodworking social enterprise focuses on basic tool skills and equipment training related to carpentry and woodworking production.
Click for Details
Once a participant reaches the highest competency level in UTEC’s workforce development program, s/he begins to meet regularly with the Director of Career Pathways (DCP), a job readiness specialist. The DCP provides individualized job search training, ranging from resume writing and mock interviews to skills assessments and 1:1 coaching in advance of internship or employment interviews. The DCP also conducts small-group workshops and field trips to college and employment fairs.