Address 174 Portland Street 2nd Floor Boston, MA 02114 Phone 617-720-2233Hours of Operation Mon - Fri: 8:00 am-4:30 pm Services Offered Skills TrainingAt Your Service, Customer Service and Hospitality Training Program Click for Details Possibly meets the ABAWD work requirement.Service Description: Our 6-week Hotel and Hospitality training, At Your Service, is an adaptation of the innovative American Hotel and Lodging Association's nationally accredited curriculum and certification. Specific trainings include: Hospitality and Careers; Guest Services; Room Division; Food and Beverage Service. Job seekers will also attend regular hotel tours, informational interviews with various hospitality professionals as well as sit for an AHLA national accredited certification exam. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers. This program may be offered remotely. Participants: Low-income, disabled, unemployed/underemployed, homeless, 18 years of age or older, recovering from alcoholism and substance use disorders. Program Hours: 25 hours per week Program Duration: 8 Weeks (8 cycles)Sample Schedule: To be given at orientationRequirements: CORI check, SORI check Skills TrainingCommercial Cleaning Click for Details Possibly meets the ABAWD work requirement.Service Description: The Commercial Cleaning Training combines classroom lectures with on-the-job training at the CWS facility. The classroom curriculum includes learning about safety procedures, industry standard techniques, equipment, products and career options. Additionally, individuals will receive hands-on training experience on proper cleaning techniques for the office space, classrooms, restrooms and a commercial dining area; as well as an introduction to floor care. Job seekers will have the additional opportunity to obtain their Occupational Safety and Health Administration (OSHA) General Industry Work Safety certification. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers. This program may be offered remotely. Participants: Low-income, disabled, unemployed/underemployed, homeless, 18 years of age or older, recovering from alcoholism and substance use disordersProgram Hours: 25 Hours per weekProgram Duration: 7 weeks (8 cycles)Sample Schedule: To be given at orientationRequirements: CORI check, SORI check Skills TrainingFood Arts Click for Details Possibly meets the ABAWD work requirement.Service Description: In this 6-week training program, job seekers receive a comprehensive education in all of the facets and functions in the food industry through a combination of classroom hours and hands-on job training. Classroom instruction will focus on health and safety standards, inventory management, menu planning, and career pathways. Tasks will include customer service, order taking, utility work, food preparation, line/grill cooking, use of Point of Sale system and kitchen clean up. At the end of the training, students have the opportunity to complete the online ServSafe Food Handlers course and obtain certification administered by the National Restaurant Association. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers. This program may be offered remotely. Participants: Low-income, disabled, unemployed/underemployed, homeless, 18 years of age or older, recovering from alcoholism and substance use disordersProgram Hours: 25 Hours per weekProgram Duration: 6 Weeks Sample Schedule: To be given at orientationRequirements: CORI check, SORI check Skills TrainingCommercial Production/Packaging Click for Details Possibly meets the ABAWD work requirement.Service Description: This 6-week training program provides hands-on work experience with commercial packaging of food-products, navy apparel/equipage, kit production and packaging. These work experiences are paid and provide real commercial contract experience and an introduction to the various career pathways in commercial production, packaging and warehousing. CWS's most recent partnership is with Mightier, an innovative organization that developed a program of bioresponsive video games to help children learn emotional regulation and deep breathing skills. Mightier will be employing individuals enrolled in the Commercial Production/Packaging program to help assemble, package, and ship their program kits. Job seekers will have the additional opportunity to obtain their Occupational Safety and Health Administration (OSHA) General Industry Work Safety certification. As part of the program, students will do Job search which focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers. This program may be offered remotely. Participants: Low-income, persons with disabilities, unemployed or underemployed, homeless adultsProgram Hours: 25 hours per week Program Duration: 7 weeks (8 cycles)Sample Schedule: Contact provider for detailsRequirements: CORI check, SORI check Job SearchJob Search Click for Details Service Description: All participants in this component work with a Case Manager or Placement Specialist to create an Individualized Placement Service Plan specifically focused on job development and placement. The Individual Service Plan set benchmarks, activities and completion dates. Some examples of tasks listed on this Placement Service Plan include: attend all mock interview sessions, attend all employer tours, apply to at least 12 jobs per month, document all follow up contact with employers, attend job fairs, meet with assigned Community Work Services (CWS) staff member weekly. Participants are expected to do 10 hours of Job Search per week, which will be a combination of time in the CWS Computer Lab, attending CWS events and activities and networking in the community. Participants track weekly job search activities through a log that is reviewed weekly in case management meetings. Participants: Low-income, disabled, unemployed/underemployed, homeless, 18 years of age or older, recovering from alcoholism and substance use disordersProgram Hours: 10 Hours per weekProgram Duration: 12 weeks (rolling admission)Sample Schedule: Contact provider for detailsRequirements: CORI check, SORI check Job Retention ServicesJob Placement and Retention, Post-placement Stabilization Click for Details Service Description: Community Work Services (CWS) proposes to offer Job Placement and Retention services to participants who have previously completed one or more of the approved SNAP E&T components. Services provided will be tailored to the individual however will include off-site coaching, regular face-to-face meetings, on-site visits, negotiations with employers, job coaching and problem-solving for issues that arise that can impact job retention. This program may be offered remotely. Participants: Low-income, persons with disabilities, unemployed or underemployed, homeless adults. Individuals must have secured employment after receiving E&T services in order to participate in this program.Program Hours: 2 hour per monthProgram Duration: 12 weeksSample Schedule: Contact provider for detailsRequirements: CORI check, SORI check Job Search TrainingJob Readiness Training Click for Details Service Description: The Job Readiness program focuses on building professional soft skills and learning how to conduct a successful job search. Courses include personal branding, workplace etiquette, getting along with co-workers and supervisors, resume writing and interviewing skills. Participants also attend tours of local employers, on and off-site hiring events and mock interviews with hiring managers and professional volunteers. During the pandemic the program is offered virtually. Participants: Unemployed or underemployed adults recovering from substance use Program Hours: 10 hours a weekProgram Duration: 2 weeks (20 cycles)Sample Schedule: Contact the provider for more informationRequirements: Participants must complete a CORI/SORI check Websitehttp://cwsnewengland.org