MassHire Central Region Workforce Board

The Clinical Medical Assistant training program is designed to prepare individuals for entry level healthcare employment as nationally certified Clinical Medical Assistants. The course includes classroom instruction, hands-on lab work, CPR certification, soft skills training, and an externship experiential learning assignment. During the program, participants will learn all necessary materials to prepare for the national Clinical Medical Assistant certification exam through the National Health Career Association. Student will learn how to check patients in and out upon arrival and departure, answer phone calls and questions, assist providers with exams and procedures, administer injections or medications, work in the electronic health record (EHR), take patient vital signs, and perform EKG, phlebotomy, and laboratory procedures. All equipment, books, and study materials are provided to students. Participants are also provided with job search assistance and case management during and following training. After training, graduates will be well prepared for employment as Clinical Medical Assistants in a number of health care settings, including hospitals and health systems, physicians’ offices, clinics, urgent care centers and may work in general medicine or specialty practices. Wages for these positions in Central Massachusetts average $34,220 to $47,040 per year.  These credentials are seen as “stackable” credentials offering individuals with experience as Home Health Aides or Certified Nursing Assistants an opportunity to advance their careers. Clinical Medical Assistants benefit from first shift schedules, competitive salaries, and great employment benefits.

This program may be offered remotely. 

This training provides individuals with instruction in pre-trip, airbrakes, maneuvers, and road driving in preparation for the Commercial Driver’s License Class B written and road test. Training is provided through a subcontract with the New England Tractor Trailer School. Participants receive instruction necessary to pass their written permit testing for General Knowledge and Airbrakes exams and have the opportunity to take up to 3 road tests free of charge during the course. Local employer partners provide presentations on positions available in their organizations, including the City of Worcester Department of Public Works and Parks. Participants are also provided with job search assistance and case management during and following training. In Central MA, there is a high demand for individuals with Commercial Driver’s Licenses (CDL) at the Class B level. The average wage for CDL B Drivers is between $30,000 and $60,000 per year and there is no minimal educational attainment necessary for entry level positions. The MCRWB, through the Worcester Jobs Fund, is able to provide CDLB training in Worcester, MA to individuals who would otherwise face great barriers to attending training at one of the driving schools approximately one hour away from Central MA. With a CDL B license, graduates are able to find employment as drivers in delivery, waste disposal, road construction, bussing, and many more occupations.

This program is not offered remotely.

The Google IT Support Specialist Program is designed to prepare individual for entry level IT employment as nationally certified Google IT Support Specialists and CompTIA A+ Certified techncians.  The course includes remote self-paced curriculum as well as live nstructor-led portions, all delivered remotely.  The course includes soft skills/work readiness training.  Students will complete the training in preparation for two seperate examinations: Google IT Support Specialist and TIAA+.  Te program will cover all necessary fees related to drug testing, curriculum delivery, testing fees, laptop, and WiFi hot spot. Participants are also provided with job search assistance and case management during and following training.   

The curriculum will include topics such as how to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service.  Additionally, students will learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging as well as how to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code.  

After training, graduates will be well prepared for employment as Help Desk Technicians in a number of different IT settings.  Wages for these positions average $43,470 per year, with opportunity for growth. These credentials are seen as “stackable” credentials offering individuals with experience as help desk specialists an opportunity to advance their careers with additional experience and/or education.

This program is offered remotely.