The Medical Administrative Assistant training program is designed to prepare individuals for entry level healthcare employment as medical administrative assistants, medical receptionists, medical secretaries and/or patient access representatives. The course includes classroom instruction, hands-on lab work, CPR certification, soft skills training, and an externship experiential learning assignment. Student will learn patient registration, medical terminology, typical medical policies, patient finance, guest relations, medical roles and responsibilities, how to handle medical emergencies, HIPAA compliance and medical records. Students will also receive instruction in Microcomputer Applications. All equipment, books, and study materials are provided to students.
Participants are also provided with job search assistance and case management during and following training. After training, graduates will be well prepared for employment as medical administrative assistants, medical receptionists, medical secretaries and/or patient access representatives. These skills are in high demand in a number of health care settings, including hospitals and health systems, physicians’ offices, clinics, long-term care facilities, surgery centers, ambulatory surgery centers, rehabilitation centers, and other types of healthcare areas. Wages for these positions in Central Massachusetts average $34,000 to $47,000 per year. These credentials are seen as “stackable” credentials offering individuals with experience as Home Health Aides or Certified Nursing Assistants an opportunity to advance their careers.
This program may be offered remotely.