Address 25 Federal Street (Downtown Campus) Worcester, MA 01608 Phone 508-751-7936Services Offered Skills TrainingPersonal Care Aide Homemaker Training Click for Details Service Description: The ABCs for Direct Care Worker Curriculum is grounded in adult learner centered principles. To enhance the Home Care Aide’s understanding of his/her roles, responsibilities, and limitations, the curriculum introduces these concepts in the first module: Roles and Responsibilities. Instructional scaffolding, a process used to help the worker develop a deeper understanding, continues to reintroduce the worker’s role, responsibilities, and limitations throughout the entire training; resulting in a deeper, more comprehensive understanding of the important role s/he has in home and community-based care. This curriculum is taught in both English and Spanish. Participants: Unemployed and underemployed adultsProgram Hours: 8 Hours per weekProgram Duration: 8 WeeksSample Schedule: Contact provider for details Skills TrainingChild Development Associate - CDA Plus Click for Details Service Description: The Child Development Associate (CDA) credential is important for those in the professional childcare space. Commercial center directors and family child care providers have this credential either because it is mandatory for the job they hold, or as a step towards professional and career advancement. Maintaining the CDA credential requires continuing education. This educational opportunity will provide training on how to care for children safely within different environments. Participants: Adults aged 18 and older who are proficient in their native language as well as English.Program Hours: 3 hours per weekProgram Duration: 27 weeks offered spring, fallSample Schedule: Contact provider for detailsRequirements: High school diploma/GED/HiSET Skills TrainingAdmin Medical Professional Click for Details Service Description: This comprehensive program will prepare students to handle patient encounters, patient customer service and other areas related to intake and the coordination of a patient’s healthcare experience. Medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified medical administrative assistants. Participants: Adults aged 18 and older who are proficient in their native language as well as EnglishProgram Hours: 15 hours per weekProgram Duration: 8 weeks offered spring, fallSample Schedule: Contact provider for detailsRequirements: CORI check, SORI check, High school diploma/GED/HiSET Skills TrainingVeterinary Assistant Click for Details Service Description: Gain the knowledge and skills as you train for an entry-level position as a veterinary assistant. Veterinary assistants work in a variety of settings including animal hospitals and clinics, animal shelters, laboratories and zoos. They perform front office functions; assist in providing routine and emergency care; perform laboratory procedures; assist in dental and surgical procedures; and taking x-rays. Participants: Unemployed or underemployed adultsProgram Hours: 7 hours per weekProgram Duration: 12 weeks – Offered during Spring and Fall semestersSample Schedule: Contact provider for details Websitehttp://www.qcc.edu/healthcare-and-workforce-development-center