Cape Cod Community College has partnered with Google and Jobs for the Future (JFF) to offer a five-course certificate, developed by Google, which includes innovative curriculum designed to prepare students for an entry-level role in IT support. Through a mix of video lectures, quizzes, and hands-on labs and widgets, the program will introduce students to troubleshooting customer service, networking, operating systems, system administration and security.
Upon successful completion of the program, students will know how various encryption algorithms and techniques work as well as their benefits and limitations, various authentication systems and types, the difference between authentication and authorization, how to evaluate potential risks and recommend ways to help reduce risk, best practices for securing a network, and how to help others grasp secutiry concepts and protect themselves.
The program will be instructor-led using a remote learning format that includes one-on-one and group conversations, interactive student activities, and individual instructor/student coaching sessions. Students will be provided an opportunity at completion of the program to interview with a local partner employer.