Students learn the anatomy of a microcomputer by disassembling, assembling, upgrading, and customizing a PC and a laptop. System boards, processors, memory, and peripherals, including input, output, multimedia, network and data devices are studied. Students learn troubleshooting, safety, basic operating systems procedures, and security and preventive maintenance techniques. Customer service is stressed. This course covers the hardware material for the CompTIA A+ certification exam.
Students develop competency in installing, configuring, upgrading, and supporting microcomputer-based operating systems. Students learn about memory management and system optimization techniques. System support software utilities are reviewed. Students study evaluation and selection methodologies for operating systems. Command line usage, file and disk management, system performance, device drivers, security, network support, hardware peripheral support and help topics are included. Communication and professionalism are stressed. This course covers material for CompTIA A+ 220-602 exam.
Introduces the architecture, structure, functions, components, and models of the Internet and other computer networks. The principles and structure of IP addressing, and the fundamentals of Ethernet concepts, media, and operations are introduced to provide a foundation for the curriculum. Students will be able to build simple local area networks (LAN), perform basic configurations for routers and switches, and implement IP addressing schemes.
Students will customer service training geared toward IT support and related career coaching and preparation.